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Now Homes Reviews (327)

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI'm not sure why that was not done in the first place instead of just "not knowing " more information about the product they sellIt's one thing to genuinely care about your customers and help them figure out a solutionand it's another to just be COMPLETELY RUDE AND UNPROFESSIONAL, and not be willing to see what is really going on!! It is sad that I had to go through all this trouble contacting the Revdex.com just to get answers...thank you Revdex.com for being such a great help and providing me with a clear understanding and not giving me the run aroundTHAT'S HOW YOU GET THE JOB DONE ! Regards, [redacted]

Ms [redacted] , Thank you for providing us with the opportunity to address the complaint that Mr [redacted] has filedIt is important for us to hear from our customers and we will strive to meet your expectations We have reviewed the information and apologize for the inconvenience this has caused Mr*** I apologize if there any difficulty reaching our customer service team regarding this matterI believe I am familiar with the coupon mentioned by Mr [redacted] and I’m uncertain as to why he would have issues with itI will include a picture of the card’s front/back to show the dollar amounts offered to be discounted and the guidelines in order to make use of this couponIf Mr [redacted] does not believe this answers his question then I would request to know the store location this incident took place at and the items attempting to be purchasedI will review and correct any issues found with the store location by working with the field management Our promise is to provide superior customer service and offer high quality products when you need themWe sincerely apologize for the inconvenience this may have caused and if we can further assist you please let us know

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have called back "***" left a message on his voicemail, and nobody has called me back Regards, [redacted]

Thank you for providing us with the opportunity to address the complaint that Ms [redacted] has filedIt is important for us to hear from our customers and we will strive to meet your expectations We have reviewed the information and apologize for the inconvenience this has caused Ms [redacted] We will need to find the store location in order to help furtherWe request this be provided so we may assistOnce provided we will speak with the store location to determine what has taken place and if we are able to helpOur promise is to provide superior customer service and offer high quality products when you need themThank you for allowing us to respond

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] * [redacted] Thank you for your responsePer your request I attached a photo copy of the receipt Thank you [redacted]

Thank you for providing us with the opportunity to address the complaint that Ms [redacted] has filedIt is important for us to hear from our customers and we will strive to meet your expectations We have reviewed the information and apologize for the inconvenience this has caused Ms [redacted] We have found where Ms [redacted] contacted in to us and see where the District Manager [redacted] has requested a check for $be mailed to herIf Ms [redacted] felt a lack of professionalism then we will work with the District Manager on that issue and apologizeThe check appears to have mailed out on 3/28/and we advise 7-business days through the mailOur promise is to provide superior customer service and offer high quality products when you need themThank you for allowing us to respond

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