Oath

We have investigated the issues raised by Ms. [redacted] in your letter dated January 16, 2017, which was received in our office on the same day.Based on our review of Ms. [redacted]’s complaint, she is receiving collection calls and notices related an account she previously cancelled.This letter is...

to inform you that a representative of our office has contacted Ms. [redacted] and resolved her issue to her satisfaction. The outstanding balance of $101.97 has been removed and collection efforts have been stopped. Ms. [redacted] has been provided direct contact information should she require further assistance. We apologize for any inconvenience Ms. [redacted] may have experienced regarding her issue.If you need further assistance with this matter, please do not hesitate to contact me at P. O. Box [redacted], Sterling, VA 20165-8806. Please include the AOL account number on all inquiries regarding this matter.Sincerely,Tara M. J[redacted]

Complaint: [redacted]
I am rejecting this response because:
AOL just did another unauthorized debit yesterday, June 6, 2017,  from my checking account of $79.95 where my bank placed a stop and is doing an investigation.  This is the second illegal act. I do not know who at AOL is responsible for these illegal transactions, but this will be dealt with in a court of law.
Regards,
[redacted]