Oath

We have investigated the issues raised by Ms. [redacted] in your letter dated January 16, 2017, which was received in our office on the same day.Based on our review of Ms. [redacted]’s complaint, she is receiving collection calls and notices related an account she previously cancelled.This letter is...

to inform you that a representative of our office has contacted Ms. [redacted] and resolved her issue to her satisfaction. The outstanding balance of $101.97 has been removed and collection efforts have been stopped. Ms. [redacted] has been provided direct contact information should she require further assistance. We apologize for any inconvenience Ms. [redacted] may have experienced regarding her issue.If you need further assistance with this matter, please do not hesitate to contact me at P. O. Box [redacted], Sterling, VA 20165-8806. Please include the AOL account number on all inquiries regarding this matter.Sincerely,Tara M. J[redacted]

Please see attached.ThanksKarenWe have investigated the issues raised by [redacted] in your letter dated May 14, 2015, which was received in our office on May 20, 2015.Based on our review of [redacted]; he is requesting a refund for $12.99.This letter is to inform you that a...

representative of our office has contacted [redacted] and resolved his issue to his satisfaction. A paper check in the amount of $12.99 has been issued to [redacted]. Please allow 4 to 6 weeks for processing and delivery. [redacted] has direct contact information should he require further assistance. We apologize for any inconvenience [redacted] may have experienced regarding his issue.If you need further assistance with this matter, please do not hesitate to contact me at [redacted]. Please include the AOL account number on all inquiries regarding this matter.Sincerely,Tara M. J[redacted] Lead Paralegal