I purchased a LG refrigerator model# LFXC24726S/ON 8/17/along with an extended warranty Within the first year I had a problem that was the manufacturer's defect the motherboard broke and it was fixed 2-weeks later July 20, my refrigerator broke and it took two visits from MrAppliance to figure out it was the compressor It took weeks to fix Not even weeks later my refrigerator broke again and it took a week to get an appointment and I am still waiting weeks later for another motherboard, censor and fan I am a single mom with teenage children and we are living out of coolers I am disgusted by Plessers, MrAppliance and New Leaf warranty company, LG Everyone passes the buck and says its someone else's responsibility Do you think its acceptable to think I should be without a refrigerator for weeks!!!!
That's insanePlessers sold me the horrible LG product and its warranty that they made money from It horrible to think such a retailer could do that especially from another Babylonian I WILL NEVER BUY ANOTHER APPLIANCE FROM PLESSERS, LG OR BUY AN EXTENDED WARRANTYMy daughter hurt her back and I tore my ACL and we cannot keep an ice pack because we don't have a working freezer!!!
Who treats people like this?????
Very disgusted consumer
***
I purchased $12,over the phone with sales agent John D*** I purchased a complete black stainless steel Samsung kitchen suite (Family Hub refrigerator, gas cook top, hood, dishwasher and double oven) plus matching Samsung Flex Washer and Flex Dryer both with pedestals The prices were the lowest I could find on the internet or online, plus shipping was free and there was no tax I also got an in store and Samsung rebates on top of the low pricing Items were delivered by freight as promised and in pristine condition I have recommended Plesser's to family and friends and will continue to shop their store I highly recommend them!
John D*** of your Southampton store gave USA a thorough review of the appliances that would be best suited to our needs He was so well informed and helpful that we returned one week later to order a oven and microwave
Eric was very personable and very helpful while buying my appliance He helped me with my
selection when told what I was looking forI would definitely call on him again for any other purchases
Jennifer helped me, and I couldn't be happier with my order! I bought three kitchen appliances, and asked her help me check the price and compare promotionsShe was not well that day, because she told me that she had a headache; but she even replied my email after pm after our discussion on the phone! I had a great conversation with her, and she is sweet and patient with all my questions, and saved me a lot money! Jennifer is professional, patient and honest with all my questionsI called a couple of days later to check my order status, Jeneen helped me, and she is patient, friendly and efficient as well! I highly recommend Plessers!
When I contacted Plessers' I had the good fortune to speak to a very professional customer service representative, Jennifer O***, she patiently & expertly explained the details of the products we wanted for our new home surrounding our purchaseI had explored all other options and companies, local and others, & Plessers' offered the best price, best warranty, and a deliver date that we wanted by farWill order again when neededthanks John and Shelly V***
My wife and I visited Plesser's to buy a stove We had picked out a particular brand and model but when I called the store they only had a similar model on display but could sell me either oneWe visited the store and our salesperson, Peter, was helpful and explained all of the options very patiently and clearlyI must say we were very happy with both the store and particularly our salesperson and were comfortable in our decision to make a purchase
On time cross-country delivery and EXCELLENT follserviceNearly months after delivery and a few months after installation of the stove top during our remodel this year, I discovered two burner caps were missing from the shipment Plesser's service associate Alicia Fleming was sweet, friendly and totally professionalWe received replacement caps within a week along with numerous follow-ups emails Thank you Plesser's.!!
Peter was an excellent guide to buying appliancesI was looking to change out everything and he talked me through the pros and cons of what I wantedI had checked the price range of all and Plessers beat the competitorsDelivery, installation and removal was a win winI would highly recommend Plessers
Worked with John D*** on an appliance order He was quick to respond both by phone and email He was thorough, pleasant, helpful All around a fantastic experienceThanks to John and Plesser's!
Ordered a gas range today and decided to order over the phone for that human personal connection and it could not have been easier, Gene was fast and efficient and I received all my email information as promised, hopefully delivery will Go as smoothly, I also Should mention I saved $on a $range
John was completely professional, completely in charge of the information about our order, and totally familiar with the purchasing and shipping processesI was very impressedThank you John
Salesperson Mark Z*** was great to deal with, He was very knowledgeable, friendly, and had a low key approach which made the experience very easy and efficient
Gene C***, Online Sales, was an excellent representative for Plessers ApplianceHe was my first contact and I was completely satisfied - he was helpful, informative, friendly, and he knew his products! I ended up buying the exact wall oven I'd been looking for at an amazing priceSuch a good experience, I ended up buying a refrigerator too!!! Thank you, Gene, and thank you Plessers!
I have purchased a samsung clothes dryer thru jennifer o*** @ pleaser's and am very pleased with both jennifer and pleaser's The price was great and the total deal was really a pleasant experience Thanks again jenn
Ron Collins
A***, LA
My experience with Plesser's purchasing a counter depth *** refrigerator was very pleasant due in large part to John D*** who is one of their internet salespeople He was very knowledgeable and took the time to answer all my questions thoroughly so I was comfortable with the purchase He not only matched the price from one of their competitors but also offered to beat the competition The delivery is not as quick as a local outfit like *** *** or *** but I saved a significant amount of money on the purchase by doing business with Plesser's and I got a additional year warranty on the major part of the refrigerator (compressor) Overall a very good value if you are willing to wait a week and a half
Contacted Gene at Plessers after seeing the great pricing they had onlineI was just calling to check availability of the oven I was looking at because I had seen it was backordered elsewhereIt was not in stock and would have to be backordered just like everywhere elseGene made a point to let me know what the manufacturers ETA time but that he could not guarantee that and that we would be at the mercy of the manufacturerHe just wanted to make sure that he wasn't promising something he was unsure of, rather than giving a date that may not happenthis was greatly appreciated since I have been given promises from salespeople in the pastI never felt pressured, just had my questions answered and decided to go ahead with the purchase which included a couple other itemsAfter we nailed down what I wanted, Gene looked into it and was able to get the already awesome pricing even lowerSaved me an additional $in addition to the free shipping and extended warrantyI never even asked for a better deal, it was just given to me as the best pricing he could doGene also looked into it and saw that there was a manufacturers rebate that I was unaware of that put even more money back in my pocketI will be contacting Gene again once I am ready for the rest of the appliances I needIt was a great experience and will definitely buy from Plessers in the future
It was a pleasure working with Barry D***I highly recommend Plesser's!
I purchased a LG refrigerator model# LFXC24726S/ON 8/17/along with an extended warranty Within the first year I had a problem that was the manufacturer's defect the motherboard broke and it was fixed 2-weeks later July 20, my refrigerator broke and it took two visits from MrAppliance to figure out it was the compressor It took weeks to fix Not even weeks later my refrigerator broke again and it took a week to get an appointment and I am still waiting weeks later for another motherboard, censor and fan I am a single mom with teenage children and we are living out of coolers I am disgusted by Plessers, MrAppliance and New Leaf warranty company, LG Everyone passes the buck and says its someone else's responsibility Do you think its acceptable to think I should be without a refrigerator for weeks!!!!
That's insanePlessers sold me the horrible LG product and its warranty that they made money from It horrible to think such a retailer could do that especially from another Babylonian I WILL NEVER BUY ANOTHER APPLIANCE FROM PLESSERS, LG OR BUY AN EXTENDED WARRANTYMy daughter hurt her back and I tore my ACL and we cannot keep an ice pack because we don't have a working freezer!!!
Who treats people like this?????
Very disgusted consumer
***
I purchased $12,over the phone with sales agent John D*** I purchased a complete black stainless steel Samsung kitchen suite (Family Hub refrigerator, gas cook top, hood, dishwasher and double oven) plus matching Samsung Flex Washer and Flex Dryer both with pedestals The prices were the lowest I could find on the internet or online, plus shipping was free and there was no tax I also got an in store and Samsung rebates on top of the low pricing Items were delivered by freight as promised and in pristine condition I have recommended Plesser's to family and friends and will continue to shop their store I highly recommend them!
John D*** of your Southampton store gave USA a thorough review of the appliances that would be best suited to our needs He was so well informed and helpful that we returned one week later to order a oven and microwave
Eric was very personable and very helpful while buying my appliance He helped me with my
selection when told what I was looking forI would definitely call on him again for any other purchases
Jennifer helped me, and I couldn't be happier with my order! I bought three kitchen appliances, and asked her help me check the price and compare promotionsShe was not well that day, because she told me that she had a headache; but she even replied my email after pm after our discussion on the phone! I had a great conversation with her, and she is sweet and patient with all my questions, and saved me a lot money! Jennifer is professional, patient and honest with all my questionsI called a couple of days later to check my order status, Jeneen helped me, and she is patient, friendly and efficient as well! I highly recommend Plessers!
When I contacted Plessers' I had the good fortune to speak to a very professional customer service representative, Jennifer O***, she patiently & expertly explained the details of the products we wanted for our new home surrounding our purchaseI had explored all other options and companies, local and others, & Plessers' offered the best price, best warranty, and a deliver date that we wanted by farWill order again when neededthanks John and Shelly V***
My wife and I visited Plesser's to buy a stove We had picked out a particular brand and model but when I called the store they only had a similar model on display but could sell me either oneWe visited the store and our salesperson, Peter, was helpful and explained all of the options very patiently and clearlyI must say we were very happy with both the store and particularly our salesperson and were comfortable in our decision to make a purchase
On time cross-country delivery and EXCELLENT follserviceNearly months after delivery and a few months after installation of the stove top during our remodel this year, I discovered two burner caps were missing from the shipment Plesser's service associate Alicia Fleming was sweet, friendly and totally professionalWe received replacement caps within a week along with numerous follow-ups emails Thank you Plesser's.!!
Peter was an excellent guide to buying appliancesI was looking to change out everything and he talked me through the pros and cons of what I wantedI had checked the price range of all and Plessers beat the competitorsDelivery, installation and removal was a win winI would highly recommend Plessers
Worked with John D*** on an appliance order He was quick to respond both by phone and email He was thorough, pleasant, helpful All around a fantastic experienceThanks to John and Plesser's!
Ordered a gas range today and decided to order over the phone for that human personal connection and it could not have been easier, Gene was fast and efficient and I received all my email information as promised, hopefully delivery will Go as smoothly, I also Should mention I saved $on a $range
We got the price on the exact range we wanted and it was in stock and delivered in less than daysGreat serviceNever disappoints
John was completely professional, completely in charge of the information about our order, and totally familiar with the purchasing and shipping processesI was very impressedThank you John
Salesperson Mark Z*** was great to deal with, He was very knowledgeable, friendly, and had a low key approach which made the experience very easy and efficient
Gene C***, Online Sales, was an excellent representative for Plessers ApplianceHe was my first contact and I was completely satisfied - he was helpful, informative, friendly, and he knew his products! I ended up buying the exact wall oven I'd been looking for at an amazing priceSuch a good experience, I ended up buying a refrigerator too!!! Thank you, Gene, and thank you Plessers!
Fantastic customer service and a great price Paid hundreds less for delivery to my door than I would have to pick up at my local store
I have purchased a samsung clothes dryer thru jennifer o*** @ pleaser's and am very pleased with both jennifer and pleaser's The price was great and the total deal was really a pleasant experience Thanks again jenn
Ron Collins
A***, LA
My experience with Plesser's purchasing a counter depth *** refrigerator was very pleasant due in large part to John D*** who is one of their internet salespeople He was very knowledgeable and took the time to answer all my questions thoroughly so I was comfortable with the purchase He not only matched the price from one of their competitors but also offered to beat the competition The delivery is not as quick as a local outfit like *** *** or *** but I saved a significant amount of money on the purchase by doing business with Plesser's and I got a additional year warranty on the major part of the refrigerator (compressor) Overall a very good value if you are willing to wait a week and a half
Contacted Gene at Plessers after seeing the great pricing they had onlineI was just calling to check availability of the oven I was looking at because I had seen it was backordered elsewhereIt was not in stock and would have to be backordered just like everywhere elseGene made a point to let me know what the manufacturers ETA time but that he could not guarantee that and that we would be at the mercy of the manufacturerHe just wanted to make sure that he wasn't promising something he was unsure of, rather than giving a date that may not happenthis was greatly appreciated since I have been given promises from salespeople in the pastI never felt pressured, just had my questions answered and decided to go ahead with the purchase which included a couple other itemsAfter we nailed down what I wanted, Gene looked into it and was able to get the already awesome pricing even lowerSaved me an additional $in addition to the free shipping and extended warrantyI never even asked for a better deal, it was just given to me as the best pricing he could doGene also looked into it and saw that there was a manufacturers rebate that I was unaware of that put even more money back in my pocketI will be contacting Gene again once I am ready for the rest of the appliances I needIt was a great experience and will definitely buy from Plessers in the future