Today we purchased a LG refrigerator from PlessersOur sales person was Aziz M***The experience with him was very pleasantHe was friendly and helpfulAziz also clearly knew his business and helped direct us from making a mistake in our purchase
years ago we purchased all of our appliances for our Babylon home renovation from Plesser's and received great prices and great customer serviceWe are now building a home in South Carolina and decided to look at appliances at Plesser's to get an idea of what we may wantAziz was so helpful by informing us that we could still buy our appliances through Plesser's and have them delivered when our house is ready, months from nowThe prices and the service we received were well worth the visit to the showroomIn the future we will always check with Plesser's first before buying appliances, even from afarAziz was professional, very responsive and patient regarding our requestsThank you, Aziz!
Internet sales crew is awesomeCommunication is a wonderful tool and Eugene and Dominique use I wellLook forward to working with Plessers on future projects
On the front end, thanks to Barry for his informative, low-pressure, price-competitive (!) purchase assistance
When problems arose with a just-out-of-warranty appliance, I contacted Plesser's customer service for much needed help Having a reputable outfit like Plesser's, that enjoys strong relationships with its suppliers, go to bat for me was an asset not to be underestimated Sincerest thanks to Dominique who provided 5+ star customer support!
Given my positive experiences on both the purchase and customer service ends, I do not hesitate to recommend Plesser’s to friends and family
I paid for the gold package delivery on an entire kitchen suite but the delivery drivers didn’t open packages per delivery termsNow Plessers won’t cover concealed damages on my dishwasher that were found after we opened the product
A company that guarantees their delivery services or products should remedy this situationThis would be a simple fix with a few replacement parts and this company won’t back their commitment to customers or products they are selling
I have been very impressed with this companyI dealt with Stephen on the sale side who basically helped me take care of all of my appliances for a great price and for a quality productEverything was delievered on time as promissed and the product exceeded my expectationsWe had issues with items and we dealt with Dominique in customer service who took care of both problems, which were manufacturer defects, in a timely manner that were more than fairI would recommand this company to anyoneThey do great at time of sale and post sale
I cannot say enough! I dealt with Jennifer in sales and she was fabulousSo helpful, friendly, accommodating and professional! This is my first interaction with Plesser's and I am so disappointed I didn't find them sooner! I can say from my experience, best prices and customer service I have found! Thank you again, Jennifer!
I ordered the Frigidaire 30" Induction Cooktop and received exceptional service from Barry D***, the sales consultantHe was cordial, helpful and knowledgeablePlesser's prices were competitive, and on specific items, they offer a 10-year extended warranty at no chargeNice!
Oct 2, So, I called Plesser's today to get some help on ordering a washer and dryer I dealt with Jennifer O*** who works in the phone support department for on-line orders She was an extremely helpful and an all-around wonderful individual You see, I called about to minutes before the business closed and at no point did she just try to give me quick answers in order to get me off the phoneInstead, she took her time and provided me with the various models and color options that were currently in stock After minutes on phone, I was so satisfied and confident with the information she provided that I went ahead and placed my order with her In a world that has become so self absorbed it was wonderful to speak with a customer service representative that truly seemed to enjoy her jobI wish that all customer service employees were as friendly, attentive, and helpful as herThanks again Jennifer,
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My husband and I purchased a new Samsung refrigerator from Plessers and dealt with Jennifer O'***The experience was a very positive one so far, as was the delivery experience Our Refrigerator was delivered sooner than we expectedOur biggest concern was that we are in California and Plessers is located in New YorkWe had concerns about damage to the refrigerator, but we were pleasantly surprised when it came intactWe are in the process of upgrading all of our kitchen appliances, as well as washer and dryer, and based on this first experience we will proceed with the next item on our listEven though we were happy with this first purchase we will continue with caution
Robert was incredibly easy to work with and did not at any point try to up-sell meHe listened to and patiently answered all of my questionsI had done my research found his opinions were honest and based on personal experienceThe products at Plessers are high end and so is the sales serviceThey surprisingly had lower pricing (product, install, and delivery charges) than other local retailers that typically discountI'm glad I went in and would highly recommend them, and Robert Nielsen personally
Very pleasant experience, Barry handled my order efficiently and without issue I got a great deal which worked perfectly with my limited delivery window!
As a first time customer of Plesser's, I called to clarify a couple of items related to delivery of a new refrigerator Jennifer Owas very helpful with answers to my questions and then cheerfully offered to take my order over the phone She helped me overcome my hesitancy and within a few minutes I had finalized my order A very pleasant experience!
We were so glad we went to PlessersStephen S*** helped us solve a problem with a rather simple solution that other appliance stores did not know to recommendThank you stephen
Barry was very helpful in answering my questions regarding the LG cooktop I wanted to orderHe took my ordered and was excellent to work withNow just awaiting delivery
Called the store for a price quote on an L G washer and dryerI spoke to Stephen S*** , who was very knowledgable and courteous He quoted me prices lower than the competition, had the items in stock and that was itThe whole phone call took minutes It was a good buying experience
Today we purchased a LG refrigerator from PlessersOur sales person was Aziz M***The experience with him was very pleasantHe was friendly and helpfulAziz also clearly knew his business and helped direct us from making a mistake in our purchase
Delivery service is awfulNo one is calling me back nowSo disappointed
years ago we purchased all of our appliances for our Babylon home renovation from Plesser's and received great prices and great customer serviceWe are now building a home in South Carolina and decided to look at appliances at Plesser's to get an idea of what we may wantAziz was so helpful by informing us that we could still buy our appliances through Plesser's and have them delivered when our house is ready, months from nowThe prices and the service we received were well worth the visit to the showroomIn the future we will always check with Plesser's first before buying appliances, even from afarAziz was professional, very responsive and patient regarding our requestsThank you, Aziz!
Internet sales crew is awesomeCommunication is a wonderful tool and Eugene and Dominique use I wellLook forward to working with Plessers on future projects
On the front end, thanks to Barry for his informative, low-pressure, price-competitive (!) purchase assistance
When problems arose with a just-out-of-warranty appliance, I contacted Plesser's customer service for much needed help Having a reputable outfit like Plesser's, that enjoys strong relationships with its suppliers, go to bat for me was an asset not to be underestimated Sincerest thanks to Dominique who provided 5+ star customer support!
Given my positive experiences on both the purchase and customer service ends, I do not hesitate to recommend Plesser’s to friends and family
I paid for the gold package delivery on an entire kitchen suite but the delivery drivers didn’t open packages per delivery termsNow Plessers won’t cover concealed damages on my dishwasher that were found after we opened the product
A company that guarantees their delivery services or products should remedy this situationThis would be a simple fix with a few replacement parts and this company won’t back their commitment to customers or products they are selling
Just bought several appliances from Gene at Plessers Appliance and he was professional and made the transaction easy
Gene is the most helpful sale person I have ever dealt with He is calm and his suggestions are greatI highly recommend him
I have been very impressed with this companyI dealt with Stephen on the sale side who basically helped me take care of all of my appliances for a great price and for a quality productEverything was delievered on time as promissed and the product exceeded my expectationsWe had issues with items and we dealt with Dominique in customer service who took care of both problems, which were manufacturer defects, in a timely manner that were more than fairI would recommand this company to anyoneThey do great at time of sale and post sale
Stephen was helpful and informativeHe assisted in getting me the best deal possible on this Samsung electric oven
I cannot say enough! I dealt with Jennifer in sales and she was fabulousSo helpful, friendly, accommodating and professional! This is my first interaction with Plesser's and I am so disappointed I didn't find them sooner! I can say from my experience, best prices and customer service I have found! Thank you again, Jennifer!
I ordered the Frigidaire 30" Induction Cooktop and received exceptional service from Barry D***, the sales consultantHe was cordial, helpful and knowledgeablePlesser's prices were competitive, and on specific items, they offer a 10-year extended warranty at no chargeNice!
Oct 2, So, I called Plesser's today to get some help on ordering a washer and dryer I dealt with Jennifer O*** who works in the phone support department for on-line orders She was an extremely helpful and an all-around wonderful individual You see, I called about to minutes before the business closed and at no point did she just try to give me quick answers in order to get me off the phoneInstead, she took her time and provided me with the various models and color options that were currently in stock After minutes on phone, I was so satisfied and confident with the information she provided that I went ahead and placed my order with her In a world that has become so self absorbed it was wonderful to speak with a customer service representative that truly seemed to enjoy her jobI wish that all customer service employees were as friendly, attentive, and helpful as herThanks again Jennifer,
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My husband and I purchased a new Samsung refrigerator from Plessers and dealt with Jennifer O'***The experience was a very positive one so far, as was the delivery experience Our Refrigerator was delivered sooner than we expectedOur biggest concern was that we are in California and Plessers is located in New YorkWe had concerns about damage to the refrigerator, but we were pleasantly surprised when it came intactWe are in the process of upgrading all of our kitchen appliances, as well as washer and dryer, and based on this first experience we will proceed with the next item on our listEven though we were happy with this first purchase we will continue with caution
Robert was incredibly easy to work with and did not at any point try to up-sell meHe listened to and patiently answered all of my questionsI had done my research found his opinions were honest and based on personal experienceThe products at Plessers are high end and so is the sales serviceThey surprisingly had lower pricing (product, install, and delivery charges) than other local retailers that typically discountI'm glad I went in and would highly recommend them, and Robert Nielsen personally
Very pleasant experience, Barry handled my order efficiently and without issue I got a great deal which worked perfectly with my limited delivery window!
As a first time customer of Plesser's, I called to clarify a couple of items related to delivery of a new refrigerator Jennifer Owas very helpful with answers to my questions and then cheerfully offered to take my order over the phone She helped me overcome my hesitancy and within a few minutes I had finalized my order A very pleasant experience!
We were so glad we went to PlessersStephen S*** helped us solve a problem with a rather simple solution that other appliance stores did not know to recommendThank you stephen
Barry was very helpful in answering my questions regarding the LG cooktop I wanted to orderHe took my ordered and was excellent to work withNow just awaiting delivery
Called the store for a price quote on an L G washer and dryerI spoke to Stephen S*** , who was very knowledgable and courteous He quoted me prices lower than the competition, had the items in stock and that was itThe whole phone call took minutes It was a good buying experience