Update: Editing my review after actually going through the process further with PlessersFirst of all, this review is about Plessers and their shipping company that they usedAfter ordering our appliances at the beginning of August, we were told we would have them in hand by the end of the monthAs we approached the end of the month, we were told that one of the appliances would be delayed so they would split-ship them so we weren't waiting for everything to arriveAfter we got into September, I was finally given a delivery date from the 3rd party shipper who said they had received the appliancesOn the day before the confirmed delivery, I was told that the 3rd party shipper in fact did not have the appliances and could not tell me where they wereWhen I tried to contact Plessers, I was told that the shipper must be wrong and that I needed to wait for them to figure out what was going onAt this point we were in mid-September so I told Plessers I wanted to cancel my orderI wasn't getting any information from them and was also notified that the appliance that was initially delayed would be again until OctoberMy cancelation request didn't sound as if it was being taken seriously so I filed a chargeback with my credit card companyAfter filing this chargeback, I was finally told that they could give me a discount if I still accepted the appliancesGiven the delays and the uncertainty around delivery, we eventually decided to cancel the order since another appliance had been delayedPlessers agreed to not fight the dispute and to let the appliances be returned from WA to NYAfter all of this took place, to my surprise the appliances were still deliveredSounds like an awesome win right? NO! This was while I wasn't home, I had workers doing some things around the house and they decided to drop the appliances in my garage without permissionI got a phone call from the 3rd party shippers saying that they needed my signature before they could leaveI told them that the appliances were part of a canceled order but I was told since they were a subcontractor of the shipping company that they couldn't take the appliances back without their permissionI called Plessers and let them know what was happening so they could come pickup their appliancesI was then harassed by the 3rd party company about when they could come back, basically telling me when they would show up at my house even though I told them I wouldn't be availableThis happened multiple times to the point where I had to escalate to their supervisors to get them to leave me alone while I tried to find time for them to come pickup their appliances after their mistakeLong story short, I was finally compensated for my time in order for them to pickup their appliancesI thought about keeping the appliances since I already had my money back, but I literally wanted nothing to do with Plessers or Adistribution at this pointOh and by the way all of this wasn't actually resolved until OctoberThanks for causing over a month delay in the timeline of my project!
BUYER BEWARE! Pricing may be good but think twice about the headache of thisI went local and couldn't be happier even if it ended up costing a bit more in the endORIGINAL POST (which was paid for through a discount on my order)Jennifer was awesome to work with! Quick communication and very helpful with her questions and answersCan't wait for the new appliances to arrive!
I just spent over 20k on Viking appliances hereSteve was a pleasure to work withThe delivery went super smoothI would definitely buy from Plesser's again
The folks at Plesser are greatWe ordered a new refrigerator on a Thursday, and the next departure to our area was the following WednesdayI requested inside delivery in case I wasn't around and the wife had to handle getting it in the houseAs expected, my fridge departed NY on Wednesday, and delivered on Thursday morningI was on hand for the delivery, so we didn't use the inside delivery servicePlesser refunded my inside delivery charge with no problems at all
The fridge looks and works greatI'll definitely put Plesser on the top of my appliance supplier list
Oct 2, So, I called Plesser's today to get some help on ordering a washer and dryer I dealt with Jennifer O*** who works in the phone support department for on-line orders She was an extremely helpful and an all-around wonderful individual You see, I called about to minutes before the business closed and at no point did she just try to give me quick answers in order to get me off the phoneInstead, she took her time and provided me with the various models and color options that were currently in stock After minutes on phone, I was so satisfied and confident with the information she provided that I went ahead and placed my order with her In a world that has become so self absorbed it was wonderful to speak with a customer service representative that truly seemed to enjoy her jobI wish that all customer service employees were as friendly, attentive, and helpful as herThanks again Jennifer,
*** * *** **
I had a great experience purchasing appliances with Plesser's Appliance Gene was awesome Gave me great advice and patiently answered all of my questions He had great knowledge of the products, shipping, discounts and rebates Great place to purchase appliances!!
Plessers was amazing!! The sales staff took the time to show us around, explain the various options, manufacturers, and then assisted us in making an informed decision to fit our needs They took the time to listen, answer all our questions and ultimately provided various options and ideas to assist us all without being "pushy"
I will recommend Plessers to all my friends and family!!
Jennifer O*** was our sales assistantShe was very helpful, answered all questions, and returned all correspondence right awayOrdering from Plessers was very easy and we would use them again if needed
Barry was great, he answered all my questions and set me up with his customer delivery team seamlesslyHe let me know that my order would be on back order until January which I was fine with bc I got a great Black Friday priceBut then Plessers was able to get the refrigerator in only two weeksDelivery went well; the delivery team was quick, efficient and cleanAnd once the delivery was made Barry provided all the documentation I needed to file for my rebate
I had a great experience purchasing appliances with Plesser's Appliance Gene was awesome Gave me great advice and patiently answered all of my questions He had great knowledge of the products, shipping, discounts and rebates Great place to purchase appliances!!
We just went to Plesser’s and purchased all new kitchen appliancesLucky for us we had MA*** helping usHe was so awesomeVery knowledgable on varying makes and models and beyond personableHe made the buying experience feel like a lot of fun! Would recommend Plesser’s-make sure you ask for A***!
Honest Review, I Have the best customer services With Jennifer O*** she work in our deal from to 100, Our client the persons and contractors I represent here in florida yes Florida found the Items they want at the price no others vendor in our state can beat also brand new, here in florida our locals business the majority offer floors model or returns, and when you paid top dollars you expecting new in a box, well people I Found the best Keep secret in appliances and electronics, and I can't share because will be a competition for me, But the best in this company Is Miss Jennifer O'Brien she do all and I will repeat business with her for the longest she work there, you guys have a great asset in your side keep her happy because she mean Business
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While shopping around for a specific washer/dryer unit that I was interested in, I stumbled across Plessers onlineThe price blew the big stores awayOf course that in itself is impressiveWhen I made the call I talked to Gene, he didn't try to do any selling, just listening to my needs and was accomodating in every wayLike he was a friend or cousinI too have a small business and know how just barely possible it is to please everybody, however, Gene did that and it came naturally for himGreat guy, great prices, I will be backVery Satisfied!!
This is my second wonderful experience with Plesser's The sales associate, Barry, provided the help I needed to complete my purchase I am most grateful to him and will definitely look to Plesser's for any future purchases
Just received our new fridge, gas range & dishwasher from PlessersI was hesitant about ordering appliances online, but all went wellJennifer was very courteous and helpful while I made my choicesDelivery went very well, although it was earlier than expected
I went out on black Friday looking for a new refrigerator I found the make and model I wanted and it was on sale cyber Monday I went home to check all the dimensions and everything was just right I went on my computer and googled the make and model number of the major big box stores all had it for about the same price then a company Plesser's popped up I went to the Plesser's website and looked it up They were having a sale on it on cyber Monday also Their Cyber Monday only special was less expensive so I read further They also included free delivery and a year extended warranty as well Now I am thinking this can't be true Monday morning I call and get a young lady named Jennifer O*** I couldn't believe how simple and easy this woman made my shopping experience I saved about $and I am telling everyone I would give her stars if I could Thank You Jennifer!!!!!!
Jennifer O*** was our sales assistantShe was very helpful, answered all questions, and returned all correspondence right awayOrdering from Plessers was very easy and we would use them again if needed
What a fabulous buying experience! I shopped for my fridge of choice locally (Arizona) and in fact just about purchased ( I really DID WANT to buy locally from a well known locally independent business)....till my father informed me he has bought several large appliances from Pressers and to give them a goI was very hesitant to make such a large purchase online, but dealing with Eugene (Gene) was not only a great experience but.....he saved me literally $500.00! FREE shipping, no sales tax, year warranty INCLUDED, additional year parts AND a $rebate????? Impossible to pass upMy father said delivery on his previous purchases went flawlessly and I am expecting no less as wellGene was fair to openly tell me “downside” was might take 2-weeks for delivery, as opposed to 7-days I was quoted from local store, but I’m more than happy to wait due to such great savingsI’ll definitely do another review after it’s delivered but so far out of Pressers and Gene!
If you are ordering on line I would never use this company They advertised a washer and dryer set then failed to fulfill the shipment once they realized the cost they would incur for shipping to a state in the Mid-West They are rude and non responsive They said the items were damaged during inventory They never offered to re-fill the order or delay the order until they had the washer and dryer available which I doubt Even the *** Rep could not get them to work out the issue or cooperateI find it laughable the washer and dryer were offered for 1601, then after the order was cancelled it jumped up dollars Stay Away!!!!! Not sure how they maintain an A+ Rating with the Revdex.com?
Update: Editing my review after actually going through the process further with PlessersFirst of all, this review is about Plessers and their shipping company that they usedAfter ordering our appliances at the beginning of August, we were told we would have them in hand by the end of the monthAs we approached the end of the month, we were told that one of the appliances would be delayed so they would split-ship them so we weren't waiting for everything to arriveAfter we got into September, I was finally given a delivery date from the 3rd party shipper who said they had received the appliancesOn the day before the confirmed delivery, I was told that the 3rd party shipper in fact did not have the appliances and could not tell me where they wereWhen I tried to contact Plessers, I was told that the shipper must be wrong and that I needed to wait for them to figure out what was going onAt this point we were in mid-September so I told Plessers I wanted to cancel my orderI wasn't getting any information from them and was also notified that the appliance that was initially delayed would be again until OctoberMy cancelation request didn't sound as if it was being taken seriously so I filed a chargeback with my credit card companyAfter filing this chargeback, I was finally told that they could give me a discount if I still accepted the appliancesGiven the delays and the uncertainty around delivery, we eventually decided to cancel the order since another appliance had been delayedPlessers agreed to not fight the dispute and to let the appliances be returned from WA to NYAfter all of this took place, to my surprise the appliances were still deliveredSounds like an awesome win right? NO! This was while I wasn't home, I had workers doing some things around the house and they decided to drop the appliances in my garage without permissionI got a phone call from the 3rd party shippers saying that they needed my signature before they could leaveI told them that the appliances were part of a canceled order but I was told since they were a subcontractor of the shipping company that they couldn't take the appliances back without their permissionI called Plessers and let them know what was happening so they could come pickup their appliancesI was then harassed by the 3rd party company about when they could come back, basically telling me when they would show up at my house even though I told them I wouldn't be availableThis happened multiple times to the point where I had to escalate to their supervisors to get them to leave me alone while I tried to find time for them to come pickup their appliances after their mistakeLong story short, I was finally compensated for my time in order for them to pickup their appliancesI thought about keeping the appliances since I already had my money back, but I literally wanted nothing to do with Plessers or Adistribution at this pointOh and by the way all of this wasn't actually resolved until OctoberThanks for causing over a month delay in the timeline of my project!
BUYER BEWARE! Pricing may be good but think twice about the headache of thisI went local and couldn't be happier even if it ended up costing a bit more in the endORIGINAL POST (which was paid for through a discount on my order)Jennifer was awesome to work with! Quick communication and very helpful with her questions and answersCan't wait for the new appliances to arrive!
I just spent over 20k on Viking appliances hereSteve was a pleasure to work withThe delivery went super smoothI would definitely buy from Plesser's again
The folks at Plesser are greatWe ordered a new refrigerator on a Thursday, and the next departure to our area was the following WednesdayI requested inside delivery in case I wasn't around and the wife had to handle getting it in the houseAs expected, my fridge departed NY on Wednesday, and delivered on Thursday morningI was on hand for the delivery, so we didn't use the inside delivery servicePlesser refunded my inside delivery charge with no problems at all
The fridge looks and works greatI'll definitely put Plesser on the top of my appliance supplier list
Oct 2, So, I called Plesser's today to get some help on ordering a washer and dryer I dealt with Jennifer O*** who works in the phone support department for on-line orders She was an extremely helpful and an all-around wonderful individual You see, I called about to minutes before the business closed and at no point did she just try to give me quick answers in order to get me off the phoneInstead, she took her time and provided me with the various models and color options that were currently in stock After minutes on phone, I was so satisfied and confident with the information she provided that I went ahead and placed my order with her In a world that has become so self absorbed it was wonderful to speak with a customer service representative that truly seemed to enjoy her jobI wish that all customer service employees were as friendly, attentive, and helpful as herThanks again Jennifer,
*** * *** **
I had a great experience purchasing appliances with Plesser's Appliance Gene was awesome Gave me great advice and patiently answered all of my questions He had great knowledge of the products, shipping, discounts and rebates Great place to purchase appliances!!
Plessers was amazing!! The sales staff took the time to show us around, explain the various options, manufacturers, and then assisted us in making an informed decision to fit our needs They took the time to listen, answer all our questions and ultimately provided various options and ideas to assist us all without being "pushy"
I will recommend Plessers to all my friends and family!!
Jennifer O*** was our sales assistantShe was very helpful, answered all questions, and returned all correspondence right awayOrdering from Plessers was very easy and we would use them again if needed
Excellent serviceStephen made sure we got the best deals available
Barry was great, he answered all my questions and set me up with his customer delivery team seamlesslyHe let me know that my order would be on back order until January which I was fine with bc I got a great Black Friday priceBut then Plessers was able to get the refrigerator in only two weeksDelivery went well; the delivery team was quick, efficient and cleanAnd once the delivery was made Barry provided all the documentation I needed to file for my rebate
I had a great experience purchasing appliances with Plesser's Appliance Gene was awesome Gave me great advice and patiently answered all of my questions He had great knowledge of the products, shipping, discounts and rebates Great place to purchase appliances!!
We just went to Plesser’s and purchased all new kitchen appliancesLucky for us we had MA*** helping usHe was so awesomeVery knowledgable on varying makes and models and beyond personableHe made the buying experience feel like a lot of fun! Would recommend Plesser’s-make sure you ask for A***!
Aziz was very kind and helpfulHe answered all of our questions and assisted us in choosing the appliance we purchased
Honest Review, I Have the best customer services With Jennifer O*** she work in our deal from to 100, Our client the persons and contractors I represent here in florida yes Florida found the Items they want at the price no others vendor in our state can beat also brand new, here in florida our locals business the majority offer floors model or returns, and when you paid top dollars you expecting new in a box, well people I Found the best Keep secret in appliances and electronics, and I can't share because will be a competition for me, But the best in this company Is Miss Jennifer O'Brien she do all and I will repeat business with her for the longest she work there, you guys have a great asset in your side keep her happy because she mean Business
*** *** *** *** *** *** *** *** *** *** ** *** *** ***
While shopping around for a specific washer/dryer unit that I was interested in, I stumbled across Plessers onlineThe price blew the big stores awayOf course that in itself is impressiveWhen I made the call I talked to Gene, he didn't try to do any selling, just listening to my needs and was accomodating in every wayLike he was a friend or cousinI too have a small business and know how just barely possible it is to please everybody, however, Gene did that and it came naturally for himGreat guy, great prices, I will be backVery Satisfied!!
This is my second wonderful experience with Plesser's The sales associate, Barry, provided the help I needed to complete my purchase I am most grateful to him and will definitely look to Plesser's for any future purchases
Just received our new fridge, gas range & dishwasher from PlessersI was hesitant about ordering appliances online, but all went wellJennifer was very courteous and helpful while I made my choicesDelivery went very well, although it was earlier than expected
I went out on black Friday looking for a new refrigerator I found the make and model I wanted and it was on sale cyber Monday I went home to check all the dimensions and everything was just right I went on my computer and googled the make and model number of the major big box stores all had it for about the same price then a company Plesser's popped up I went to the Plesser's website and looked it up They were having a sale on it on cyber Monday also Their Cyber Monday only special was less expensive so I read further They also included free delivery and a year extended warranty as well Now I am thinking this can't be true Monday morning I call and get a young lady named Jennifer O*** I couldn't believe how simple and easy this woman made my shopping experience I saved about $and I am telling everyone I would give her stars if I could Thank You Jennifer!!!!!!
Jennifer O*** was our sales assistantShe was very helpful, answered all questions, and returned all correspondence right awayOrdering from Plessers was very easy and we would use them again if needed
What a fabulous buying experience! I shopped for my fridge of choice locally (Arizona) and in fact just about purchased ( I really DID WANT to buy locally from a well known locally independent business)....till my father informed me he has bought several large appliances from Pressers and to give them a goI was very hesitant to make such a large purchase online, but dealing with Eugene (Gene) was not only a great experience but.....he saved me literally $500.00! FREE shipping, no sales tax, year warranty INCLUDED, additional year parts AND a $rebate????? Impossible to pass upMy father said delivery on his previous purchases went flawlessly and I am expecting no less as wellGene was fair to openly tell me “downside” was might take 2-weeks for delivery, as opposed to 7-days I was quoted from local store, but I’m more than happy to wait due to such great savingsI’ll definitely do another review after it’s delivered but so far out of Pressers and Gene!
If you are ordering on line I would never use this company They advertised a washer and dryer set then failed to fulfill the shipment once they realized the cost they would incur for shipping to a state in the Mid-West They are rude and non responsive They said the items were damaged during inventory They never offered to re-fill the order or delay the order until they had the washer and dryer available which I doubt Even the *** Rep could not get them to work out the issue or cooperateI find it laughable the washer and dryer were offered for 1601, then after the order was cancelled it jumped up dollars Stay Away!!!!! Not sure how they maintain an A+ Rating with the Revdex.com?