I have purchased a samsung clothes dryer thru jennifer o*** @ pleaser's and am very pleased with both jennifer and pleaser's The price was great and the total deal was really a pleasant experience Thanks again jenn
Ron Collins
A***, LA
I recently purchased a set of Samsung appliances from Plessers Although there were some issues with Samsung and a damaged stove top, everything was handled pleasantly and with complete resolution My salesperson, Aziz, guided me the process of purchasing the items and Brianna was professional and very courteous in helping me resolve all my issues I was very pleased with the service and I would return
Awesome experience with Plesser's ApplianceOrdered a Kitchen Aid Refrigerator/Freezer which was delivered promptlyDere Sperling, Customer Care Rep took care of an issue with a missing part with quick and courteous service! Great company!
We live in Maryland and it takes a little leap of faith to order a major appliance from a retailer a few states away But we've generally had good experiences So when we *** the LG refrigerator we wanted, and Plesser's had the best price (including delivery), we ordered through them The entire experience was excellent Communications were clear online, through e-mail and on the phone The delivery took a little time but went flawlessly And when I discovered I had made an ordering mistake, Plesser's had a process in place so I could arrange an exchange And Dere helped me navigate the details efficiently Actually, she and everyone I dealt with at Plesser's was friendly and professional Great place
Since I have purchased appliances from Plessers for three kitchens, laundry rooms, and back yard grilling My experiences have always been very positive We purchased all appliance for our past two kitchen makeovers with the help of Mark Z He was very knowledgeable, responsive to our needs, respectful of our budget, and very patient with our many questions, even after the
the purchases were completed Delivery of the machines was efficient and timely I will continue to shop at Plessers when we need appliances and grills
years ago we purchased all of our appliances for our Babylon home renovation from Plesser's and received great prices and great customer serviceWe are now building a home in South Carolina and decided to look at appliances at Plesser's to get an idea of what we may wantAziz was so helpful by informing us that we could still buy our appliances through Plesser's and have them delivered when our house is ready, months from nowThe prices and the service we received were well worth the visit to the showroomIn the future we will always check with Plesser's first before buying appliances, even from afarAziz was professional, very responsive and patient regarding our requestsThank you, Aziz!
Excellence cubed! Best prices, and outstanding supportHad some minor cosmetic issues with a refrigerator and Brianna at Plessers stayed on top of LG to completely remedy the issueI did not have to chase anyone down as is the unfortunate "par for the course" todayShe did it, and didn't drop the ball once.This company stand tall behind their products and servicesRefreshing to say the leastAwesomeGreat job Brianna
I made a call to ask about a product and talked with Gene who was very helpfulHe was very up on products and went out of his way and made a sale on the phoneHe gave me his extension # if I have any problems ! Great to deal with!
I just spent over 20k on Viking appliances hereSteve was a pleasure to work withThe delivery went super smoothI would definitely buy from Plesser's again
Eugene at Plessers has helped me with a few remodels now where I've had to replace all my kitchen appliancesHe is very knowledgeable and I've always trusted his advice and it has made my life a lot easier when it comes time to shop for new appliances If you are in the market for new kitchen appliances just call Eugene ###-###-####
The folks at Plesser are greatWe ordered a new refrigerator on a Thursday, and the next departure to our area was the following WednesdayI requested inside delivery in case I wasn't around and the wife had to handle getting it in the houseAs expected, my fridge departed NY on Wednesday, and delivered on Thursday morningI was on hand for the delivery, so we didn't use the inside delivery servicePlesser refunded my inside delivery charge with no problems at all
The fridge looks and works greatI'll definitely put Plesser on the top of my appliance supplier list
Easy, painless experience Delivery company could use a little polish around the edges, but could have been worse Saved a boat load of money by buying my new appliance at Plessers Will always check here first for all appliances purchases from now on, and would recommend to family and friends
Excellent customer service & quality productsMy customer service representative Jennifer was an outstanding help in answering my questionsJennifer has communicated via email since my purchase of my Bertazonni appliance’s and I am thrilled with my purchaseI am a repeat customer and highly recommend Plessers!!
Update: Editing my review after actually going through the process further with PlessersFirst of all, this review is about Plessers and their shipping company that they usedAfter ordering our appliances at the beginning of August, we were told we would have them in hand by the end of the monthAs we approached the end of the month, we were told that one of the appliances would be delayed so they would split-ship them so we weren't waiting for everything to arriveAfter we got into September, I was finally given a delivery date from the 3rd party shipper who said they had received the appliancesOn the day before the confirmed delivery, I was told that the 3rd party shipper in fact did not have the appliances and could not tell me where they wereWhen I tried to contact Plessers, I was told that the shipper must be wrong and that I needed to wait for them to figure out what was going onAt this point we were in mid-September so I told Plessers I wanted to cancel my orderI wasn't getting any information from them and was also notified that the appliance that was initially delayed would be again until OctoberMy cancelation request didn't sound as if it was being taken seriously so I filed a chargeback with my credit card companyAfter filing this chargeback, I was finally told that they could give me a discount if I still accepted the appliancesGiven the delays and the uncertainty around delivery, we eventually decided to cancel the order since another appliance had been delayedPlessers agreed to not fight the dispute and to let the appliances be returned from WA to NYAfter all of this took place, to my surprise the appliances were still deliveredSounds like an awesome win right? NO! This was while I wasn't home, I had workers doing some things around the house and they decided to drop the appliances in my garage without permissionI got a phone call from the 3rd party shippers saying that they needed my signature before they could leaveI told them that the appliances were part of a canceled order but I was told since they were a subcontractor of the shipping company that they couldn't take the appliances back without their permissionI called Plessers and let them know what was happening so they could come pickup their appliancesI was then harassed by the 3rd party company about when they could come back, basically telling me when they would show up at my house even though I told them I wouldn't be availableThis happened multiple times to the point where I had to escalate to their supervisors to get them to leave me alone while I tried to find time for them to come pickup their appliances after their mistakeLong story short, I was finally compensated for my time in order for them to pickup their appliancesI thought about keeping the appliances since I already had my money back, but I literally wanted nothing to do with Plessers or Adistribution at this pointOh and by the way all of this wasn't actually resolved until OctoberThanks for causing over a month delay in the timeline of my project!
BUYER BEWARE! Pricing may be good but think twice about the headache of thisI went local and couldn't be happier even if it ended up costing a bit more in the endORIGINAL POST (which was paid for through a discount on my order)Jennifer was awesome to work with! Quick communication and very helpful with her questions and answersCan't wait for the new appliances to arrive!
I call after PM on Martin Luther King holiday and was fortunate enough to have Jennifer O*** answer the phone she was very efficient and incredibly helpful she quickly explained my choices and offered suggestions she gave me her phone number and email and I was able to study my choices over the next hours the next day I call back and she probably picked up the phone to address my needs I was able to order my range hood without any difficulty this was my first time to order from Plessers and I will definitely use them again Jennifer was professional, knowledgeable and very patient! She was a joy to work with!
Brianna W***, w/ Plessers Appliance has provided excellent assistance since my purchase I am pleased with my dealings with both her and her company
We got the price on the exact range we wanted and it was in stock and delivered in less than daysGreat serviceNever disappoints
Sales associate was very helpful - answered questions I had and even upgraded the delivery service at no extra charge
I have purchased a samsung clothes dryer thru jennifer o*** @ pleaser's and am very pleased with both jennifer and pleaser's The price was great and the total deal was really a pleasant experience Thanks again jenn
Ron Collins
A***, LA
Fantastic customer service and a great price Paid hundreds less for delivery to my door than I would have to pick up at my local store
I recently purchased a set of Samsung appliances from Plessers Although there were some issues with Samsung and a damaged stove top, everything was handled pleasantly and with complete resolution My salesperson, Aziz, guided me the process of purchasing the items and Brianna was professional and very courteous in helping me resolve all my issues I was very pleased with the service and I would return
Awesome experience with Plesser's ApplianceOrdered a Kitchen Aid Refrigerator/Freezer which was delivered promptlyDere Sperling, Customer Care Rep took care of an issue with a missing part with quick and courteous service! Great company!
We live in Maryland and it takes a little leap of faith to order a major appliance from a retailer a few states away But we've generally had good experiences So when we *** the LG refrigerator we wanted, and Plesser's had the best price (including delivery), we ordered through them The entire experience was excellent Communications were clear online, through e-mail and on the phone The delivery took a little time but went flawlessly And when I discovered I had made an ordering mistake, Plesser's had a process in place so I could arrange an exchange And Dere helped me navigate the details efficiently Actually, she and everyone I dealt with at Plesser's was friendly and professional Great place
Since I have purchased appliances from Plessers for three kitchens, laundry rooms, and back yard grilling My experiences have always been very positive We purchased all appliance for our past two kitchen makeovers with the help of Mark Z He was very knowledgeable, responsive to our needs, respectful of our budget, and very patient with our many questions, even after the
the purchases were completed Delivery of the machines was efficient and timely I will continue to shop at Plessers when we need appliances and grills
years ago we purchased all of our appliances for our Babylon home renovation from Plesser's and received great prices and great customer serviceWe are now building a home in South Carolina and decided to look at appliances at Plesser's to get an idea of what we may wantAziz was so helpful by informing us that we could still buy our appliances through Plesser's and have them delivered when our house is ready, months from nowThe prices and the service we received were well worth the visit to the showroomIn the future we will always check with Plesser's first before buying appliances, even from afarAziz was professional, very responsive and patient regarding our requestsThank you, Aziz!
Excellence cubed! Best prices, and outstanding supportHad some minor cosmetic issues with a refrigerator and Brianna at Plessers stayed on top of LG to completely remedy the issueI did not have to chase anyone down as is the unfortunate "par for the course" todayShe did it, and didn't drop the ball once.This company stand tall behind their products and servicesRefreshing to say the leastAwesomeGreat job Brianna
I made a call to ask about a product and talked with Gene who was very helpfulHe was very up on products and went out of his way and made a sale on the phoneHe gave me his extension # if I have any problems ! Great to deal with!
Jennifer was amazing! She was very kind and helpfulLooking forward to receiving our refrigerator and enjoying it in the new kitchenThanks Jennifer!
I just spent over 20k on Viking appliances hereSteve was a pleasure to work withThe delivery went super smoothI would definitely buy from Plesser's again
Eugene at Plessers has helped me with a few remodels now where I've had to replace all my kitchen appliancesHe is very knowledgeable and I've always trusted his advice and it has made my life a lot easier when it comes time to shop for new appliances If you are in the market for new kitchen appliances just call Eugene ###-###-####
The folks at Plesser are greatWe ordered a new refrigerator on a Thursday, and the next departure to our area was the following WednesdayI requested inside delivery in case I wasn't around and the wife had to handle getting it in the houseAs expected, my fridge departed NY on Wednesday, and delivered on Thursday morningI was on hand for the delivery, so we didn't use the inside delivery servicePlesser refunded my inside delivery charge with no problems at all
The fridge looks and works greatI'll definitely put Plesser on the top of my appliance supplier list
Easy, painless experience Delivery company could use a little polish around the edges, but could have been worse Saved a boat load of money by buying my new appliance at Plessers Will always check here first for all appliances purchases from now on, and would recommend to family and friends
Excellent customer service & quality productsMy customer service representative Jennifer was an outstanding help in answering my questionsJennifer has communicated via email since my purchase of my Bertazonni appliance’s and I am thrilled with my purchaseI am a repeat customer and highly recommend Plessers!!
Update: Editing my review after actually going through the process further with PlessersFirst of all, this review is about Plessers and their shipping company that they usedAfter ordering our appliances at the beginning of August, we were told we would have them in hand by the end of the monthAs we approached the end of the month, we were told that one of the appliances would be delayed so they would split-ship them so we weren't waiting for everything to arriveAfter we got into September, I was finally given a delivery date from the 3rd party shipper who said they had received the appliancesOn the day before the confirmed delivery, I was told that the 3rd party shipper in fact did not have the appliances and could not tell me where they wereWhen I tried to contact Plessers, I was told that the shipper must be wrong and that I needed to wait for them to figure out what was going onAt this point we were in mid-September so I told Plessers I wanted to cancel my orderI wasn't getting any information from them and was also notified that the appliance that was initially delayed would be again until OctoberMy cancelation request didn't sound as if it was being taken seriously so I filed a chargeback with my credit card companyAfter filing this chargeback, I was finally told that they could give me a discount if I still accepted the appliancesGiven the delays and the uncertainty around delivery, we eventually decided to cancel the order since another appliance had been delayedPlessers agreed to not fight the dispute and to let the appliances be returned from WA to NYAfter all of this took place, to my surprise the appliances were still deliveredSounds like an awesome win right? NO! This was while I wasn't home, I had workers doing some things around the house and they decided to drop the appliances in my garage without permissionI got a phone call from the 3rd party shippers saying that they needed my signature before they could leaveI told them that the appliances were part of a canceled order but I was told since they were a subcontractor of the shipping company that they couldn't take the appliances back without their permissionI called Plessers and let them know what was happening so they could come pickup their appliancesI was then harassed by the 3rd party company about when they could come back, basically telling me when they would show up at my house even though I told them I wouldn't be availableThis happened multiple times to the point where I had to escalate to their supervisors to get them to leave me alone while I tried to find time for them to come pickup their appliances after their mistakeLong story short, I was finally compensated for my time in order for them to pickup their appliancesI thought about keeping the appliances since I already had my money back, but I literally wanted nothing to do with Plessers or Adistribution at this pointOh and by the way all of this wasn't actually resolved until OctoberThanks for causing over a month delay in the timeline of my project!
BUYER BEWARE! Pricing may be good but think twice about the headache of thisI went local and couldn't be happier even if it ended up costing a bit more in the endORIGINAL POST (which was paid for through a discount on my order)Jennifer was awesome to work with! Quick communication and very helpful with her questions and answersCan't wait for the new appliances to arrive!
I call after PM on Martin Luther King holiday and was fortunate enough to have Jennifer O*** answer the phone she was very efficient and incredibly helpful she quickly explained my choices and offered suggestions she gave me her phone number and email and I was able to study my choices over the next hours the next day I call back and she probably picked up the phone to address my needs I was able to order my range hood without any difficulty this was my first time to order from Plessers and I will definitely use them again Jennifer was professional, knowledgeable and very patient! She was a joy to work with!