Parisian Glow

I ordered a product online from a company called Parisian Glow They advertised the product at $and offered a second product as a bonus One was a moisturizer and one was a face serum At no time did I see any mention of this being a subscription offer or any notice that I would need to cancel a subscription I also did not see anything that indicated that I would be charged a higher price than the $for an introductory offer to try the product The company has now charged my Discover card two charges - one for $and one for $for each product, claiming that I accepted their terms and that those terms are clearly visible on their website This is fraudulent and misleading They gave me a web address of *** to go to when I complained but that is not where I originally placed my order, which was a link from my AOL email account and where I saw the advertisement They have offered me a 35% refund and to cancel the subscription, but I can only ima

I called to cancel this so called membershipThey said they are sending me to collections because my bank and I declined the charge
I called this company to cancel my so-called membership They said I have days to cancel if they using the products meanwhile I only receive the product in the mail today's ago and I called in time They said they are sending me to a collection agency

This company advertised/linked to a Macy's ad on Facebook, offering skincare products for free, with only the shipping cost requiredIn the 'Terms and Conditions', they say they explained that there would be a charge of $x.xx after a day trial period, but no such information is listed in these 'terms and conditions'I was charged $for Glow Skin Cream and Glow Eye CreamBoth of these items were listed in the Facebook ad for free, with $shipping charge
I would like to be reimbursed for this $charge
Product_Or_Service: Glow Skin Cream/Glow Eye Cream

Ordered free trial of skin care days later credit card was charged $
Ordered free trial from an ad on the internet stating that this skin care line was "Joanna Gaines' " new skin care businessdays later my credit card was charged $At the same time Joanna Gaines came out publicly stating this was a scam, she had nothing to do with this product and not to buy itI called the customer service number 888-727-I spoke to different people and was told by each one "you will not receive a refundYou accepted terms and conditions" A manager even had the nerve to say she would give me 35% off my next orderI asked each one several times about the advertising and they just kept repeating " you accepted terms and conditions" Not one would address anything about the advertising being falseI was treated so rudely and actually screaming at meThis is so frustratingWhen I was finally transferred to a manager she said "I am going to hang up now there is n

What a hoax! When I ordered the samples and all they said was to pay for shipping, I carefully checked the papers I filled out to see if I had to pay for anything else or call in to cancelI found nothingWhen I received the product it didn't say anything about cancellingThen on my credit card they charged me full priceThey will not give me my money back because they said I had to call in to cancelI told them I was going to report them and she then offered me 35% backBoy was I a fool!

Advertised as a free trialCouldn't find any evidence that I would be charged any more than the shipping feeNow charged $on CC
Order free trial of face cream and eye serum for agreed upon shipping fee on 4/30/Saw to agreement for any club or future orders (and believe me, I was looking for it.) On 6/21/received addition package in the mail face cream I did not orderCalled companyWas told that I signed up for a subscriptionI told them I didn't want it and wanted to send back unopened packageSaid product was unreturnable and charge my credit card $for a product I didn't like and will not useTold them I would call the BBC and they said they were in good standingDid receive promise of %back on card and an email stating that $would be refunded to my card

I ordered one sample and keep getting samples shipped, now I have three and I do not want itHow do I stop this, box has no info to call or return and stopThis is a scam

Advertising stated endorsed by Chelsea Clinton and that Christina El Mousa owned company producing the product, neither of which aappears to be true
On or about 2-7-I ordered a Parisian Glow product, via the internetAdvertising led me to believe that Parisian Glow was a stacompany of Christina El Moussa of HGTV's Flip or FlopIt included an endorsement by Chelsea Clinton, explaining Chelsea doesn't use a lot of makeup and she liked Parisian Glow's Revitalizing MoisturizerCost advertised was approx$for ozThe website also offered another product "Advanced Lifting Serum" for additional $I didn't think I accepted that, but I might have
Initial purchase of the two aforementioned items arrived shortly thereafterAbout a month later, on or about 2-22-17, an identical shipment arrived, without an invoiceI checked of my bank and credit card accounts to see if I was being charged and couldn't see that I wasI thought it was just a mistake and took no act

Deceptive business practices! Rude and uncooperative customer service agentsUnauthorized charges for products not ordered Charged my credit card almost $days after initial order (which took a week to arrive) ..and they got away with it!

I was charged for products that I did not receiveI contacted the company for refund and also return of recent unopened usps package
The rep that took my call said this company is registered with the Revdex.comSo reaching out to you for assistanceI was billed on June and on June for products I did not receiveI wanted to return the unopened usps package but they do not offer any refunds or returnsThis company needs to be investigated for misrepresenting affiliation such as Shark Tank who indicated they never hosted nor endorced this product or company

5/02/17-ordered sample prodCC $*5/08/17-Rec'd product *5/09/17-Emaied stop.Returned item via USPS.5/16/17-Chg'd CC $for NO PROD.rec'd
5/02/l7-placed order for sample products of facial creams
5/02/17-CC was chg'd $
5/08/17-Rec'd pkg
5/08/17-Sent Email to Parisian Glow to cancel order
5/09/17-RETURNED ALL PRODUCT TO COMPANY VIA USPS
5/16/17-My CC was chg'd $
5/17/17-My CC was chg'd $(total $179.82)
I have not received any additional products, just charged the $
I am still waiting for some sort of communication from Parisian Glow but have yet to here from them or receive my refund
Below are the email copies:
Parisian Glow - Shipping Information
Hi *** ***,
Your order (EF0AXXXXXX) has recently shippedThe tracking number is XXXXXXXXXXXXXXXXXXXXXX
Ship Method: Domestic
Order Date: 05/XX X:XXpm
Ship Date: 05/XX XX:XXam
Shipping Address: *** *** **
Kalamazoo, MI XXXXX
US
Billing Address: *** *** *

Bought Parisian Glow eye serum for $(and cream for $19.95), then a few days my credit card was charged $that I did not authorize
Bought Parisian Glow eye serum online for $and cream for $19.95, then a few days later was charged $ I called, they said it was a "trial offer" (with enrollment in their auto-ship program) and that according to their terms & conditions (which I did not see while ordering) if I did not contact them to cancel my account in days I would be charged the full price of $ This is a deceptive practice What's also strange they said they start the days on date of order, not day of shipment, or date of receipt, AND the email I got from them said my order date was 5/16, on the phone they said it was 5/ And day ends at 12:01am on the 14th day (not the end of the 14th day Very deceptive So in essence, I only had the product a couple of daysTheir marketing/advertising is deceptive (and their trial period is days less tha

fraudulent billing practices in regard to trial offer of "sample" facial cream"just pay shipping" has turned into charges of $and $
april 3rd ordered free sample of facial cream and eye serum for shipping only (two charges of $on 4/& 4/on credit card)on 4/18/was billed (credit card) $89.92, 4/19/was billed $sales rep never spoke of charges or terms and conditionson 5/16/17, after calling my credit card provider, called Parisian Glow customer support (***.com) ***spoke with rep Emanuel(stated conversation was recorded)he offered me two options: cancel account with no refund or cancel account with 35% refundhe would email refund info, one refund amount to credit card provider and the other would be a check to mailed to me in - weekshe stated terms and condition were provided in box with producti told rep there were no documents/terms and conditions providedi wasn't satisfied...spoke with supervisor, Josh at

I paid for a "free trial offer" for this product, I only had to pay shipping Without any notice I received a 2nd shipment not authorized by me
This company is SO DECEPTIVE They sent me the "free trial" and then a second shipment The invoice and the label on the box does not supply me with ANY contact info, or HOW MUCH ARE THEY CHARGING ME? I do not want this second shipment which I did not request This company is obviously running a scam since they have absolutely no contact information or price on the invoice I am furious and will cancel my credit card Please let others know of this scam

I signed up for a free trial only to find out that I had been enrolled in a costly monthly program for products whose price hadn't been disclosed
I signed up for a free trial only to find out that I had been enrolled in a costly monthly program for products whose price hadn't been disclosed
I emailed the company and asked them to cancel my monthly delivery and billing
The product was delivered to my doorstep while I was traveling and left there in the summer heat

Billed for products I never received
ordered a product for then got billed in June for & for products I never received In July billed & for products never received When I called the company the lady over the phone said they would not resolve the matter and would not issue me full credit I told her I would dispute with credit card company and she said I would percent lose I asked for her name and she said she was Lucia B This is a scam

Advertised free trial for products (plus shipping fee)
Advertised free trial for products (plus shipping fee)Undisclosed that the trial was only for days at which time the credit card was charged for the full price of the products in addition to automatically adding a monthly charge for access to an e-magazine, which was not request or disclosed in the offerDid not acknowledge responsibility for e-magazine subscription even though it was listed on the order confirmation e-mail.Contact me for copies of the web page offer and freed trial order forms

I had my credit card charged by this company for products I did not order
I paid for a free sample and later my credit card alerted me of suspicious charges it was parisian glow charging for products I did not order

I received the trial sample of this cream than my credit card was charged with more payments taken out of my accountOne for $on 05/08/and another $for some cream I never heard ofI have e-mailed themNo responseI have called phone numbersnot even a ring tone & the rest busy signalThis upsets me terribly to be charged with $I never received any of it just the sampleCould y'all get back to as soon as you can because I don't know what else to do regarding this matterMy next step is to contact the local policeThank you.I

misleading advertisement! SCAM!
I ORDERED CREAM THAT WAS SUPPOSE TO BE fREE TRIAL AND YOU ONLY HAD TO PAY A SMALL SHIPPING FEETHAT WAS IN MARCH I DID NOT AGREE TO A MONTHLY SUBSCRIPTION WITH THESE PEOPLE AND AFTER I RECD THE "FREE TRIAL'" MY CHECKING ACCOUNT HAS BEEN CHARGED DIFFERENT TIMES ON ONCE FOR 89.92, MAYBE WEEKS LATER 84.95, THEN ABOUT WEEKS LATER THE ONLY OTHER ORDER I HAVE RECEIVED OTHER THAN "FREE TRIAL" IS ONE SMALL JAR OF THE CREAM I did send an email to company on March 20th when I noticed a charge on my account'Today I did an audit of my account and discovered charges that I never authorized I talked to them today and not very helpful at all I guess that is how they make their money stealing by advertisement!!! They are a SCAM artist