I waited hours and was not able to get my product
I arrived at Walmart in Fayetteville, GA at 12:pm to get an oil change and purchase tiresUpon my arrival I was told there were two cars ahead of meSo I waited and by 3:I asked how long was it going to beThe cashier was rude his facial hair and hair was all over the placeNot neat and well groomed as he should beI gave the guy my tire size when I first got there to later find out he put the wrong tire size on my order.My car sat from 3:to 5:pm because they do not have a system where the tires are placed by size they have to look for them and the tires are everywhereSo the technician came in and advised me he had the wrong size and the technician had to go back and find my size they only had two so by now I'm very agitated so I say okay just put the two on they then come back and say they can't balance the tires I could go to another Walmart to have them balancedI said no just pull need out so I can goWhen I
The worker at customer service desk was rude and nasty towards me
On Tuesday February 7, at 12:p.mestI went to Walmart on Whiskey Rdin Aiken, SC to return a DVD that had a defectThe customer service rep that helped me was ***She was really rude to me when I tried to return the disc.And she wouldn't accept my returnI called 1-800-WALMART about the same complaint the reference number is XXXXXX-XXXXXX
I was at the Watertown, SD location this Saturday around 3:My son (who is 2) was very fussy but I let him get a candyThe checker there (I didn't get her name but she had to if been about 5'with short black hair in a bob cut) was checking outShe smiled at him the whole time and stayed patient with himMy son ended up breaking the candy right in the aisle and I felt horribleShe immediately requested someone too clean up but kept telling me not to worry as this happens with kidsShe continued to talk to my son and get us checked outI work in a reviews department and I'm often not too impressed with Customer Service in most stores as I'm often treated unimportant due to I have a toddlerWith having a family, I do spoend quite a bit on groceriesI will be keeping my business with Wal-Mart thanks to this checkerI truly feel she deserves a raise
I bought a rug which apparently had been returned or rewrapped (not in manufacturers factory wrapping ) August 9th that was completely infested with scabiesTwo hospital visits and a ton of medications later ( while being pregnant) did I also get a mersa infectionI spent well over dollars trying to fix the issue when I later called a professional steam cleaning company to do my whole house and an exterminatorNever have I dealt with an issue like this and when I filed a complaint the store manager disregarded it like it was nothingThe experience was by far more than embarrassing and gross to say the least and definitely has opened my eyes to how one dollar rug can change your whole living situation or even being comfortable in my own skinThe store manager never followed up with me even after being in there countless timesI saved all the hospital paperwork and receipts for the steam cleaners and pest control which was not cheap on top of all the money it took for my children and I to be comfortable while ridding of these nasty things
I purchased a defective battery which led to additional problemsI want reimbursement for the issues caused by Walmart's defective battery
Thursday, Sept at approximately 1pm, I went to your store to get my battery replaced
The replacement battery was defective (as noted by the test results included in the attachments) which resulted in the following:
My truck breaking down and needing to be towed
The alternator being ruined
As such the following fees were required to be paid by me:
$for towing (see receipt)
$for a new alternator (see receiptOil change was also done and was NOT included in this total.)
Since these charges were a direct result of the defective and dangerous battery you install, I insist that reimburse me for the amount of $which is the towing and alternator combined
I will pursue this via every consumer protection agency until that amount is refunded
Regards,
*** *** ***
*** *** *** ***
*** ** XXXX
I was refused sale of ammunition
On January 24,I went to my local Walmart in colonial heights,Va to purchase a box of ammunitionMy brother who at that time wanted to purchase a box of ammunition left his ID in the car, couldn't purchase his box of ammunition, but I had my ID card on me as well as my credentials( Law Enforcement) I was deniedThe sales rep told me that he couldn't sale me a box of ammunition because it's policy not to sale ammunition to anyone who maybe associated with someone who couldn't provide the correct identification, I explain to him that I was purchasing ammunition for myself, he still denied me the right to buy a box of ammo
Store associate:***
Associate ID: XXXXX
Store Number: ***
I was illegally tracked by Walmart's systems while shopping with my credit cardSomehow, Walmart was able to identify my email address for shopping at a Walmart locationThis is not from Walmart.com, but at the store directlyThis is extremely concerning because privacy policies have been violated where I never provided them with my email to be contactedInstead, somehow, I was tracked by Walmart's system for a simple credit card transaction at the store without submitting my email addressI received a customer satisfaction survey relating with my shopping experience to an email I never providedI have verified that the email is real and from Walmart's systemBe aware while shopping at Walmart because they will trace your location and email somehowAs for how they obtained my email address for my on-site visit/shopping, I am unsure
There site to store option is horrible
I order a toy weeks ago (Dec 10) to be shipped to my local walmart to be picked up, with an arrival time to be between Dec 20-Now here it is Dec and no toyMy toy is still stuck at a walmart warehouse one state over (Ga) which it has been sitting for the last three days that I have tracked itI called site to store customers service to be told that my item want be delivered until Dec and that I should have received an email explaining that (I didnt) also that it's has been on the news about the issue (sorry that wasn't on my local station) now I'm stuck with one toy that I'm sure my twins daughter are going to fight overThanks a lot walmart your site to store is horrible
I received a two Walmart visa gift card with $eachwhen opened in front of a sales girl in Walmart both card was used, they can" help with anything, to complain or file a dispute So called multiple times to co-operate office finally co-operate manager Dora (she calms she is the highest person that I can contact) said the dispute is declined because the card was not registered at the time of transaction, how can I register a card without opening ? .How can we trust Walmart ? They wont let me talk to the dispute team, so I really think they are cheatingI strongly suggest that please don't by any gift card from WalmartEven if it is not my money some ones sweat is behind this dollar
I want a refund for unopened , unused products
Walmart refused to return and it's not in their policy
On 6/4/I bought drug test with my debit card, the male cashier did not tell me anything about not returnableAnd it is not in their written policy at the customer service counter, the cashier looked into it on 6/5/That night while confronting my family members they began telling the truth so no longer had a use for themOn 6/5/I went back to return the sealed unopened tests, and I was refusedThis was over $I had planned on using for groceries while I was in the store
Now what am I supposed to do?
My daughter went into Springville AL, Walmart to purchase a box of Dark and Lovely hair color My daughter looked looked and looked for the Dark and Lovely brand , she then phoned me making me aware she didn't see the hair color I then instructed her to go to the area where the hair color is locatedMy daughter finally located the Dark and Lovely hair color in a totally different area then other hair colors When my daughter returned to the car she was very upset and heart broken due to she had to experience and witness Caucasian hair color is in a area by itself and African American hair color is in a area by itselfWalmart should have more respect about it stores to separate race in productsWhy cant all hair color no matter what brand and who its for be sold all in the same areaWalmart is the only store that separate hair color by its raceSo if you're African American looking for Dark and lovely hair color we have our own area in WalmartIf you're Caucasian you have your own area in Walmartsad world Walmart got to do better
Wal-Mart Assistant manager (***) and Manager (***) were very unprofessional in an attempt resolve a simple issueMy shoe was destroyed due to the store not keeping the area around the jewlery counter cleanWe I asked for assistance, I was given bogus information and the run around when I asked to speak to the managerWhen I called the manager he was rude and rushed me off the phoneStill no resolution
Shorted $from a transaction @ store # 12/29/
Shorted $from a transaction @ store # 12/29/at 21:21:TE# OP# TR#
TC# XXXX XXXX XXXX XXXX XXXX I paid $cash ($bills) for a transaction of items totaling with tax $ I should have received $ I received $bills $bill and pennies I did not notice the error until I returned home, not stopping anywhere else on the way back homeI went to customer service 12/30/around 6:45pm to report the issueI was told they couldn't do anything at customer service but called a manager who told me to call "Pearl" in Accounting on Sunday 12/31/between am and noon Called XXX-XXX-XXXX Xx before finally speaking to *** who told me that the "drawer came out even" Should I file a police report also?
Local walmart refuses to honor the corporate policy regarding the return of recalled merchandise and is breaking California law
Walmart refuses to honor its corporate policy it has the policy at every register in the store as well as posted onlinethey're not only refusing to follow Walmart corporate policy they are breaking California lawCalifornia health and safety code XXXXXX through XXXXXX also known as
Product Recall Safety and Protection Actwhen I complain to corporate Walmart "Question Reference # 160624-008522" that the local store is not following the corporate policy they told me that every return has to be approved by the store managerThe manager has a right to refuse to returnthe manager has said that he is not doing any recalled item returns anymoreThere's not only breaks Walmart own posted policy rules but it breaks California lawthey're advertising one thing and doing something completely different
On December 5, 2017, I purchased a pair of glasses at Walmart When I picked up the glasses they had a long scratch on the left lens but I couldn't tell that immediately because the the tech handed me glasses that were so filthy I couldn't see out of them She refused to come more than feet closer to me and did nothing to help me adjust the glasses to fit When I shook my head and the glasses fell off she took them in the back and when she brought them back to me they were worse than ever and still filthy As the tech obviously found me repugnant, I chose to come back another day for the adjustmentAbout days later I went back to Walmart and asked to have the glasses adjusted and pointed out the long scratch I also voiced a complaint about the tech who dispensed the glasses so unprofessionally I spoke to the manager, Karen, who did not apologize for the behavior of her tech, Karen just laughed, and she did not offer to replace the scratched lens Instead she measured and
I have a phone through FamilyMobile, and while I pay for high speed 4g/lte data, my speeds (as measured with the SpeedTest.net application) slow
I have had terrible data speeds since my 4g/lte service beganI have results from the SpeedTest.net app saved on my phoneOften, speeds are below Mb/sI have spoken to roughly five technicians with no resolution
I was contacted twice by telephone by the Walmart pharmacy stating they had questions on Mr***'s prescriptionOn the first call I indicated they had the wrong numberWhen they called me a second time on January 4, for the same reason I inquired as to how my telephone number was associated with Mr***The caller hung up on meI immediately called the number back and asked to speak to a managerRose identified herself as a pharmacist and fielded my questionShe stated that was the telephone number provided by a Drin Warrenton Virginia for Mr***'s prescriptionI stated I did not know a Mr*** nor did I have any relationship with a doctor in WarrentonI further stated I do get my one prescription filled at Walmart but at the Walmart located at Southpointe Pkwy in Fredericksburg and I had never physically been to her Walmart locationThe telephone number in my profile was not mine (XXX-XXX-XXXX)A *** *** Market Health & Wellness Director
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was rude
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was very rude starting yelling at us said where did u get that cart from we did not answer her and she said did u hear me she is a red headed lady she has been rude to me numberous times before I thouhgt we send a lot of money at the store and we do not need to take this from a door greeter I am reporting this matter to the Americans with Disabilities Act I would like something done about this matter I am not a dog to get yelled at like this sorry that I am disabled
I waited hours and was not able to get my product
I arrived at Walmart in Fayetteville, GA at 12:pm to get an oil change and purchase tiresUpon my arrival I was told there were two cars ahead of meSo I waited and by 3:I asked how long was it going to beThe cashier was rude his facial hair and hair was all over the placeNot neat and well groomed as he should beI gave the guy my tire size when I first got there to later find out he put the wrong tire size on my order.My car sat from 3:to 5:pm because they do not have a system where the tires are placed by size they have to look for them and the tires are everywhereSo the technician came in and advised me he had the wrong size and the technician had to go back and find my size they only had two so by now I'm very agitated so I say okay just put the two on they then come back and say they can't balance the tires I could go to another Walmart to have them balancedI said no just pull need out so I can goWhen I
The worker at customer service desk was rude and nasty towards me
On Tuesday February 7, at 12:p.mestI went to Walmart on Whiskey Rdin Aiken, SC to return a DVD that had a defectThe customer service rep that helped me was ***She was really rude to me when I tried to return the disc.And she wouldn't accept my returnI called 1-800-WALMART about the same complaint the reference number is XXXXXX-XXXXXX
I was at the Watertown, SD location this Saturday around 3:My son (who is 2) was very fussy but I let him get a candyThe checker there (I didn't get her name but she had to if been about 5'with short black hair in a bob cut) was checking outShe smiled at him the whole time and stayed patient with himMy son ended up breaking the candy right in the aisle and I felt horribleShe immediately requested someone too clean up but kept telling me not to worry as this happens with kidsShe continued to talk to my son and get us checked outI work in a reviews department and I'm often not too impressed with Customer Service in most stores as I'm often treated unimportant due to I have a toddlerWith having a family, I do spoend quite a bit on groceriesI will be keeping my business with Wal-Mart thanks to this checkerI truly feel she deserves a raise
I bought a rug which apparently had been returned or rewrapped (not in manufacturers factory wrapping ) August 9th that was completely infested with scabiesTwo hospital visits and a ton of medications later ( while being pregnant) did I also get a mersa infectionI spent well over dollars trying to fix the issue when I later called a professional steam cleaning company to do my whole house and an exterminatorNever have I dealt with an issue like this and when I filed a complaint the store manager disregarded it like it was nothingThe experience was by far more than embarrassing and gross to say the least and definitely has opened my eyes to how one dollar rug can change your whole living situation or even being comfortable in my own skinThe store manager never followed up with me even after being in there countless timesI saved all the hospital paperwork and receipts for the steam cleaners and pest control which was not cheap on top of all the money it took for my children and I to be comfortable while ridding of these nasty things
I purchased a defective battery which led to additional problemsI want reimbursement for the issues caused by Walmart's defective battery
Thursday, Sept at approximately 1pm, I went to your store to get my battery replaced
The replacement battery was defective (as noted by the test results included in the attachments) which resulted in the following:
My truck breaking down and needing to be towed
The alternator being ruined
As such the following fees were required to be paid by me:
$for towing (see receipt)
$for a new alternator (see receiptOil change was also done and was NOT included in this total.)
Since these charges were a direct result of the defective and dangerous battery you install, I insist that reimburse me for the amount of $which is the towing and alternator combined
I will pursue this via every consumer protection agency until that amount is refunded
Regards,
*** *** ***
*** *** *** ***
*** ** XXXX
I was refused sale of ammunition
On January 24,I went to my local Walmart in colonial heights,Va to purchase a box of ammunitionMy brother who at that time wanted to purchase a box of ammunition left his ID in the car, couldn't purchase his box of ammunition, but I had my ID card on me as well as my credentials( Law Enforcement) I was deniedThe sales rep told me that he couldn't sale me a box of ammunition because it's policy not to sale ammunition to anyone who maybe associated with someone who couldn't provide the correct identification, I explain to him that I was purchasing ammunition for myself, he still denied me the right to buy a box of ammo
Store associate:***
Associate ID: XXXXX
Store Number: ***
I was illegally tracked by Walmart's systems while shopping with my credit cardSomehow, Walmart was able to identify my email address for shopping at a Walmart locationThis is not from Walmart.com, but at the store directlyThis is extremely concerning because privacy policies have been violated where I never provided them with my email to be contactedInstead, somehow, I was tracked by Walmart's system for a simple credit card transaction at the store without submitting my email addressI received a customer satisfaction survey relating with my shopping experience to an email I never providedI have verified that the email is real and from Walmart's systemBe aware while shopping at Walmart because they will trace your location and email somehowAs for how they obtained my email address for my on-site visit/shopping, I am unsure
There site to store option is horrible
I order a toy weeks ago (Dec 10) to be shipped to my local walmart to be picked up, with an arrival time to be between Dec 20-Now here it is Dec and no toyMy toy is still stuck at a walmart warehouse one state over (Ga) which it has been sitting for the last three days that I have tracked itI called site to store customers service to be told that my item want be delivered until Dec and that I should have received an email explaining that (I didnt) also that it's has been on the news about the issue (sorry that wasn't on my local station) now I'm stuck with one toy that I'm sure my twins daughter are going to fight overThanks a lot walmart your site to store is horrible
I received a two Walmart visa gift card with $eachwhen opened in front of a sales girl in Walmart both card was used, they can" help with anything, to complain or file a dispute So called multiple times to co-operate office finally co-operate manager Dora (she calms she is the highest person that I can contact) said the dispute is declined because the card was not registered at the time of transaction, how can I register a card without opening ? .How can we trust Walmart ? They wont let me talk to the dispute team, so I really think they are cheatingI strongly suggest that please don't by any gift card from WalmartEven if it is not my money some ones sweat is behind this dollar
I want a refund for unopened , unused products
Walmart refused to return and it's not in their policy
On 6/4/I bought drug test with my debit card, the male cashier did not tell me anything about not returnableAnd it is not in their written policy at the customer service counter, the cashier looked into it on 6/5/That night while confronting my family members they began telling the truth so no longer had a use for themOn 6/5/I went back to return the sealed unopened tests, and I was refusedThis was over $I had planned on using for groceries while I was in the store
Now what am I supposed to do?
My daughter went into Springville AL, Walmart to purchase a box of Dark and Lovely hair color My daughter looked looked and looked for the Dark and Lovely brand , she then phoned me making me aware she didn't see the hair color I then instructed her to go to the area where the hair color is locatedMy daughter finally located the Dark and Lovely hair color in a totally different area then other hair colors When my daughter returned to the car she was very upset and heart broken due to she had to experience and witness Caucasian hair color is in a area by itself and African American hair color is in a area by itselfWalmart should have more respect about it stores to separate race in productsWhy cant all hair color no matter what brand and who its for be sold all in the same areaWalmart is the only store that separate hair color by its raceSo if you're African American looking for Dark and lovely hair color we have our own area in WalmartIf you're Caucasian you have your own area in Walmartsad world Walmart got to do better
Wal-Mart Assistant manager (***) and Manager (***) were very unprofessional in an attempt resolve a simple issueMy shoe was destroyed due to the store not keeping the area around the jewlery counter cleanWe I asked for assistance, I was given bogus information and the run around when I asked to speak to the managerWhen I called the manager he was rude and rushed me off the phoneStill no resolution
Shorted $from a transaction @ store # 12/29/
Shorted $from a transaction @ store # 12/29/at 21:21:TE# OP# TR#
TC# XXXX XXXX XXXX XXXX XXXX I paid $cash ($bills) for a transaction of items totaling with tax $ I should have received $ I received $bills $bill and pennies I did not notice the error until I returned home, not stopping anywhere else on the way back homeI went to customer service 12/30/around 6:45pm to report the issueI was told they couldn't do anything at customer service but called a manager who told me to call "Pearl" in Accounting on Sunday 12/31/between am and noon Called XXX-XXX-XXXX Xx before finally speaking to *** who told me that the "drawer came out even" Should I file a police report also?
Company raised the price of Sam's Choice Purified Drinking Water, floz., pack from $to $4.99, a 150% increase
Local walmart refuses to honor the corporate policy regarding the return of recalled merchandise and is breaking California law
Walmart refuses to honor its corporate policy it has the policy at every register in the store as well as posted onlinethey're not only refusing to follow Walmart corporate policy they are breaking California lawCalifornia health and safety code XXXXXX through XXXXXX also known as
Product Recall Safety and Protection Actwhen I complain to corporate Walmart "Question Reference # 160624-008522" that the local store is not following the corporate policy they told me that every return has to be approved by the store managerThe manager has a right to refuse to returnthe manager has said that he is not doing any recalled item returns anymoreThere's not only breaks Walmart own posted policy rules but it breaks California lawthey're advertising one thing and doing something completely different
On December 5, 2017, I purchased a pair of glasses at Walmart When I picked up the glasses they had a long scratch on the left lens but I couldn't tell that immediately because the the tech handed me glasses that were so filthy I couldn't see out of them She refused to come more than feet closer to me and did nothing to help me adjust the glasses to fit When I shook my head and the glasses fell off she took them in the back and when she brought them back to me they were worse than ever and still filthy As the tech obviously found me repugnant, I chose to come back another day for the adjustmentAbout days later I went back to Walmart and asked to have the glasses adjusted and pointed out the long scratch I also voiced a complaint about the tech who dispensed the glasses so unprofessionally I spoke to the manager, Karen, who did not apologize for the behavior of her tech, Karen just laughed, and she did not offer to replace the scratched lens Instead she measured and
I have a phone through FamilyMobile, and while I pay for high speed 4g/lte data, my speeds (as measured with the SpeedTest.net application) slow
I have had terrible data speeds since my 4g/lte service beganI have results from the SpeedTest.net app saved on my phoneOften, speeds are below Mb/sI have spoken to roughly five technicians with no resolution
This store doesn't take recalled food off the shelves
I was contacted twice by telephone by the Walmart pharmacy stating they had questions on Mr***'s prescriptionOn the first call I indicated they had the wrong numberWhen they called me a second time on January 4, for the same reason I inquired as to how my telephone number was associated with Mr***The caller hung up on meI immediately called the number back and asked to speak to a managerRose identified herself as a pharmacist and fielded my questionShe stated that was the telephone number provided by a Drin Warrenton Virginia for Mr***'s prescriptionI stated I did not know a Mr*** nor did I have any relationship with a doctor in WarrentonI further stated I do get my one prescription filled at Walmart but at the Walmart located at Southpointe Pkwy in Fredericksburg and I had never physically been to her Walmart locationThe telephone number in my profile was not mine (XXX-XXX-XXXX)A *** *** Market Health & Wellness Director
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was rude
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was very rude starting yelling at us said where did u get that cart from we did not answer her and she said did u hear me she is a red headed lady she has been rude to me numberous times before I thouhgt we send a lot of money at the store and we do not need to take this from a door greeter I am reporting this matter to the Americans with Disabilities Act I would like something done about this matter I am not a dog to get yelled at like this sorry that I am disabled