My boyfriend sends me money via Walmart Walmart or Moneygrams sometimes and the last times I went to Walmart to pick up the cash that was waiting for me, I was refused The customer service person said that my bf had to call a number and answer a series of questions in order for me to pick up the money I gave them my drivers license and the number(code) for the transaction but they still refused me When I asked why I could not pick up the money that was sent, I was told that he sent me too much He went back to his Walmart store in Honolulu, Hi, to find out what the problem was and why we were being flagged and they just told him that he could not use the service any longer to send me anything He is a year old retired man and they are giving us this problem? Why? It makes no sense I feel like we are being treated like common crooks or something If we are paying for the service, why would they give us such a hard time? The customer service at my Walmart in Hollywoo
I bought a Walmart Money CardI did not open it, I did not use it.The clerk gave me wrong information regarding the use of itI want my
money back
I bought a Walmart Money card on 1/29/Several attempts to return it have gone no placeI did not open it or use itI called Walmart and left messages, as of this writing no call backsThe total price of the Card was $All I want is a refund
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
Greenville Blvd SW, Greenville, NC Walmart Pharmacy has to one of the worst pharmacies in the worldThey are slow as molasses, the Pharmacists and cashier have an attitude problem, and the cashier holds up the line with afterConversations with people she knowsLike she's on a break if you got time to have a casual conversation at the register
on I had bought a camera cannon rebel Tpremium kit as a gift for my sister and not even an hour after it was bought I had given it to her when she had opened the box the product was not inside the box the only thing found inside the box consisted of two camera cases when it was actually only supposed to include camera case a camera a camera lense as well as a memory card she and I both became very upsetAbout not even an hour or two later I had called to try to speak with the head manager but she was not available so I proceeded to speak with an assistant manager who I can not name due to the fact of him not introducing himself but I had explained the situation to him and I was told he would look into it and give me a call back between 12-the next day which a phone call was never received after speaking with him I also had called and made a complaint to the Walmart.comThe following day I had called the Walmart again where I had purchased the item to try an
Product_O
Exchanges with or without receipts,harrassment by employees who have numerous personal @least two at a time on each isle filling customers around,rude,hateful,&very disrespectful!!! I am not the only customer dealing with thisNorth belt will send customers to South belt to exchange even when purchased from their store to exchange!!! Please address this issueThe issue has been going on for at least three years! I have attempted to contact corporate & they have contacted walmart as they called & left a message of "Hello,Hello" & hung up! Ive attempted to contact them times & no manager will come to phone! thank you *** ***
Product_Or_Service: Flashlight
Battery Warranty and Refund
To briefly summarize; I purchased (3) three Everstart Marine Batteries 24MMS in August of last
yearBy late December of these batteries were not functioning to the level they are
expected to performI returned and exchanged the batteries at different locations in the desert
southwest in January of this year because no one store had batteries in-stockThe
replacement batteries too began to fail, completely giving out in August of this year
On 11/28/I spoke at great length with a phone representative by the name of *** who
assured me she emailed my concerns directly to a local store manager named *** at the
Pahrump, NV Walmart locationHowever, when I went to the store (today) Allan ***
identified himself as the manager and stated that he did not have an email from corporate about
the issue
My daughter picked out pairs of clearance eye glass frames from this store location from the Clearance rack They were originally $79, and the rack was marked 50% off all frames When I tried to order her glasses, the girl told me that I could not have the sales price on the glasses because insurance paid for part of it That is totally ridiculous They don't have a sign up that says only if you pay cash for it you get the discount I feel this is just a scam to get more money out of pocket from the consumer Why should it matter? They will get paid before they even order the glasses The frames my daughter wants are going to cost me $out of pocket for each pair, instead of the sales price of $per pair after the insurance I think this is an outrage and something should be done about it
Product_Or_Service: Eye Glasses
Requesting refund for a defective car battery that was cracked and exploded battery acid within the housing of the battery block
In the summer of 2013, I purchased and had installed an EverStart Maxx 59, five-year warranty car battery from a north Dallas suburb Wal-Mart Supercenter On the morning of Saturday, July 25, 2015, this battery failed Later that morning, I had the same battery brand and model number replaced at no service charge, from your Supercenter (store #: 2883, located at Ohio Drive; Plano, TX 75024) On Thanksgiving afternoon (November 24, 2016), this 16-month-old battery failed while visiting family in Lewisville, Texas A family member drove me to the Wal-Mart Supercenter store #217, located at West Main Street, Lewisville, Texas Rightfully, the auto center for this store closed at pm on ThanksgivingWe then called store #5092, located at East Round Grove Road, Lewisville, Texas 75067, but their auto center was also already closed
Walmart Pharmacy tried to collect $for a prescription that I purchased one mile from the store for $
If that isn't criminal it is very close
I actually found another store that would have charged $
This store is in McKinney, Tx on Lake Forest
I would like to express my concern regarding the updated policies displayed by Walmart on their corporate site - http://corporate.walmart.com/policies They have apparently completely done away with their corporate price match policy so the consumer has now way of knowing what their policy is other than checking your local store How can Walmart not have a policy that all consumers can rely on?? Further, their new refund policy appears to give the store manager the final say on all refunds whether the customer has a receipt or not and appears to be inconsistent with other policies such as their time frame policy It is my opinion Walmart has gone from bad to totally unacceptable with respect to their polices and customer service
This walmart store violates the corporate walmart match price policyI bought a *** speaker for $then I realized that it's on *** for $I came back to match price that and they said we only match price walmart online!!! Seriously??? What about the policy that is written on your corporate website that mentions that you price match *** if the product is identical!!??? The guy that is violating the policy his name is Dennis ***I hope corporate see this review and get this straight!!!!
Incomplete battery replacement service at Walmart located Cleveland Blvd, Caldwell, ID Wires were not secured properly to battery terminal
SERVICE INCOMPLETE & POOR CUSTOMER SERVICE
On June 13th I purchased a battery and installation at Walmart located at Cleveland BlvdThe installation/replacement was performed by Walmart associates at the Auto Center
While waiting for the installation associates asked me to step into the shopThey showed me that they had difficulty removing a wire from a terminalI asked them why they are showing meI'm the customer and paying them to replace itOne of the associates responded: "well this is Walmart what do you expect?"
6/26/16:
days after they replaced the battery I opened the hood to check the oil and noticed both wire leads were not secured properlyThe copper lead of each wire was touching the terminal but not secured or even attachedI will attach pictures to clarifyThe pictures are time stampedRight click the file, select properties, and select the details tab to see when it was taken (6/26/16)
I was busy with work and life to drive back to Walmart that day and have them correct their incomplete installation/mistakeI work M-F 6am-4:30pm
I also did not feel confident in their serviceBecause it was a hazard to my safety and vehicle my father and I repaired it the same day (6/26/16).I decided I would call Walmart to complain at a date that is convenient for me
7/15/16:
I called Walmart located in Caldwell and spoke with the store manager *** *** and the Auto Deptmanager *** (last name unknown)*** said she would call me back after she looked at my work orderhour later *** called and said he could not find any informationI had the receipt and work order and was reading the information to him over the phoneRegardless he could not find any record of work performed on my vehicle in their systemAfter minutes I asked to speak with *** again and she successfully found the information/record on my work order
She asked me what I expected and I told her I expect a refund and/or an apologyInstead of offering a resolution she rhetorically asked: "why did you wait month to call if it was such a big deal?"I told her I am the customer and it was more convenient for meI fixed the terminal and prioritized my scheduleI had the receipt and work orderIt shouldn't matter if it was day, week, or monthI asked if there was someone else I can talk to and she said no with no explanationI called corporate and they provided the district managers phone numberI'm expecting a call from him
Though I suffered no damages the incident caused stress,frustration, and time wastedIt was a hazard to my safety and my vehicle
Failed to secure a wheel cap on tire replacement, now its gone
I had a tire replaced at Walmart and they did not put my wheel cap back on correctly, so now it has come off and is goneI have to replace it and I feel it is Walmart responsibility to either replace or refund for my out of pocket expense
Walmart Store # Memorial Blvd Murfreesboro, TN
Date:4/2/
This Walmart does not provide adequate customer service The store does not keep the larger sizes of undergarments well that larger sized customers need The store doesn't have an adequate amount of cashiers on duty even during slower times of the day The machine in the pharmacy department that does health assessments is always broken and doesn't reflect an accurate weight It always says that I weigh 1/pounds and I know that I weigh more than that
I had a horrible experience at the Walmart location in Kittanning, PAThe supervisor, Donna, that was working in the evening on Friday, August was the most unprofessional employeeShe was rude, made me feel that I was not important as a customer when I asked to speak with a manager and further humiliated me in front of customersI don't understand how not only an employee but a superior, supervisor, can treat a customer with such a non caring attitudeA supervisor is to resolve issues not create themI was highly disappointed and there was no customer service displayed
I went to Walmart store located at Se 41st Pl, Bellevue, WA to pickup some online order and also for some shoppingWe thought we can return some of the unused items from our last visit to Walmart alsoAs my wife talked with the customer care to return a box of pack Ramen cup noodles (Unopened and with receipt), she was told that they do not accept food item for return anymore
Later I checked about Walmart return policy as it says it has a days return policy for non-perishable food items (https://help.walmart.com/app/answers/detail/a_id/9)I contacted an agent from walmart.com site and he also confirmed thatAs I told him about this issue, he asked me to talk to the manager and told me he/she should be able to solve it
I called the store and after almost minutes of wait, finally I got to talk with the managerHe told me, "NO WALMART STORE accepts any food item for return", both perishable and non-perishableI told him about the policy and also about the chat with the Walmart agentHe replied that, Walmart.com and store purchase is differentI told him that the policy at Walmart.com does not say that it is different for store and online purchaseHe replied that, that may be the policy but it is the "rule" not to accept food items as return!!!!!!!!!!!
I confirmed several times that even if the policy at Walmart.com says I can return it, and the "rule" contradicts with it, I will not be able to returnAnd he confirmed it every time
The price is not important hereIt is unfortunate that such a big brand like Walmart has no control on their policyIt is so confusing for customers and even though the policy says something; the stores can simply ignore thoseSurely, not buying any food items from Walmart anymore and Walmart is going to lose an investor and a loyal customer
Did not inform me of issues with my vehicle after tire/oil change Did not fill correct amount of oil in car
On Wednesday 7-27-at 11:10am I entered the Walmart Tire and Lube center to have two new front tires replaced as well as an oil change
I was told I would get a call when they were done with my vehicle and it would only take mins, if that because there were no customers there at the time I came back hours later and my car was parked outside, finished, and there were still no customers/cars there They did not call me to tell me my car was finished It was noted on my receipt to call when done, however this was not performed This is only a minor issue and I can overlook this
I then paid, received my receipt, and was on my way I then noticed that my oil change notification was still present in my dashboard Every time I get an oil change they reset this, it is common protocol So I went back inside and asked if they usually reset it The woman beh
My boyfriend sends me money via Walmart Walmart or Moneygrams sometimes and the last times I went to Walmart to pick up the cash that was waiting for me, I was refused The customer service person said that my bf had to call a number and answer a series of questions in order for me to pick up the money I gave them my drivers license and the number(code) for the transaction but they still refused me When I asked why I could not pick up the money that was sent, I was told that he sent me too much He went back to his Walmart store in Honolulu, Hi, to find out what the problem was and why we were being flagged and they just told him that he could not use the service any longer to send me anything He is a year old retired man and they are giving us this problem? Why? It makes no sense I feel like we are being treated like common crooks or something If we are paying for the service, why would they give us such a hard time? The customer service at my Walmart in Hollywoo
I bought a Walmart Money CardI did not open it, I did not use it.The clerk gave me wrong information regarding the use of itI want my
money back
I bought a Walmart Money card on 1/29/Several attempts to return it have gone no placeI did not open it or use itI called Walmart and left messages, as of this writing no call backsThe total price of the Card was $All I want is a refund
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
Greenville Blvd SW, Greenville, NC Walmart Pharmacy has to one of the worst pharmacies in the worldThey are slow as molasses, the Pharmacists and cashier have an attitude problem, and the cashier holds up the line with afterConversations with people she knowsLike she's on a break if you got time to have a casual conversation at the register
on I had bought a camera cannon rebel Tpremium kit as a gift for my sister and not even an hour after it was bought I had given it to her when she had opened the box the product was not inside the box the only thing found inside the box consisted of two camera cases when it was actually only supposed to include camera case a camera a camera lense as well as a memory card she and I both became very upsetAbout not even an hour or two later I had called to try to speak with the head manager but she was not available so I proceeded to speak with an assistant manager who I can not name due to the fact of him not introducing himself but I had explained the situation to him and I was told he would look into it and give me a call back between 12-the next day which a phone call was never received after speaking with him I also had called and made a complaint to the Walmart.comThe following day I had called the Walmart again where I had purchased the item to try an
Product_O
Exchanges with or without receipts,harrassment by employees who have numerous personal @least two at a time on each isle filling customers around,rude,hateful,&very disrespectful!!! I am not the only customer dealing with thisNorth belt will send customers to South belt to exchange even when purchased from their store to exchange!!! Please address this issueThe issue has been going on for at least three years! I have attempted to contact corporate & they have contacted walmart as they called & left a message of "Hello,Hello" & hung up! Ive attempted to contact them times & no manager will come to phone! thank you *** ***
Product_Or_Service: Flashlight
Battery Warranty and Refund
To briefly summarize; I purchased (3) three Everstart Marine Batteries 24MMS in August of last
yearBy late December of these batteries were not functioning to the level they are
expected to performI returned and exchanged the batteries at different locations in the desert
southwest in January of this year because no one store had batteries in-stockThe
replacement batteries too began to fail, completely giving out in August of this year
On 11/28/I spoke at great length with a phone representative by the name of *** who
assured me she emailed my concerns directly to a local store manager named *** at the
Pahrump, NV Walmart locationHowever, when I went to the store (today) Allan ***
identified himself as the manager and stated that he did not have an email from corporate about
the issue
My daughter picked out pairs of clearance eye glass frames from this store location from the Clearance rack They were originally $79, and the rack was marked 50% off all frames When I tried to order her glasses, the girl told me that I could not have the sales price on the glasses because insurance paid for part of it That is totally ridiculous They don't have a sign up that says only if you pay cash for it you get the discount I feel this is just a scam to get more money out of pocket from the consumer Why should it matter? They will get paid before they even order the glasses The frames my daughter wants are going to cost me $out of pocket for each pair, instead of the sales price of $per pair after the insurance I think this is an outrage and something should be done about it
Product_Or_Service: Eye Glasses
Requesting refund for a defective car battery that was cracked and exploded battery acid within the housing of the battery block
In the summer of 2013, I purchased and had installed an EverStart Maxx 59, five-year warranty car battery from a north Dallas suburb Wal-Mart Supercenter On the morning of Saturday, July 25, 2015, this battery failed Later that morning, I had the same battery brand and model number replaced at no service charge, from your Supercenter (store #: 2883, located at Ohio Drive; Plano, TX 75024) On Thanksgiving afternoon (November 24, 2016), this 16-month-old battery failed while visiting family in Lewisville, Texas A family member drove me to the Wal-Mart Supercenter store #217, located at West Main Street, Lewisville, Texas Rightfully, the auto center for this store closed at pm on ThanksgivingWe then called store #5092, located at East Round Grove Road, Lewisville, Texas 75067, but their auto center was also already closed
Walmart Pharmacy tried to collect $for a prescription that I purchased one mile from the store for $
If that isn't criminal it is very close
I actually found another store that would have charged $
This store is in McKinney, Tx on Lake Forest
I would like to express my concern regarding the updated policies displayed by Walmart on their corporate site - http://corporate.walmart.com/policies They have apparently completely done away with their corporate price match policy so the consumer has now way of knowing what their policy is other than checking your local store How can Walmart not have a policy that all consumers can rely on?? Further, their new refund policy appears to give the store manager the final say on all refunds whether the customer has a receipt or not and appears to be inconsistent with other policies such as their time frame policy It is my opinion Walmart has gone from bad to totally unacceptable with respect to their polices and customer service
I purchase two tires on last nightWhen leaving the store I tried to crank my car and my key was broke
Walmart broke my car key
This walmart store violates the corporate walmart match price policyI bought a *** speaker for $then I realized that it's on *** for $I came back to match price that and they said we only match price walmart online!!! Seriously??? What about the policy that is written on your corporate website that mentions that you price match *** if the product is identical!!??? The guy that is violating the policy his name is Dennis ***I hope corporate see this review and get this straight!!!!
Incomplete battery replacement service at Walmart located Cleveland Blvd, Caldwell, ID Wires were not secured properly to battery terminal
SERVICE INCOMPLETE & POOR CUSTOMER SERVICE
On June 13th I purchased a battery and installation at Walmart located at Cleveland BlvdThe installation/replacement was performed by Walmart associates at the Auto Center
While waiting for the installation associates asked me to step into the shopThey showed me that they had difficulty removing a wire from a terminalI asked them why they are showing meI'm the customer and paying them to replace itOne of the associates responded: "well this is Walmart what do you expect?"
6/26/16:
days after they replaced the battery I opened the hood to check the oil and noticed both wire leads were not secured properlyThe copper lead of each wire was touching the terminal but not secured or even attachedI will attach pictures to clarifyThe pictures are time stampedRight click the file, select properties, and select the details tab to see when it was taken (6/26/16)
I was busy with work and life to drive back to Walmart that day and have them correct their incomplete installation/mistakeI work M-F 6am-4:30pm
I also did not feel confident in their serviceBecause it was a hazard to my safety and vehicle my father and I repaired it the same day (6/26/16).I decided I would call Walmart to complain at a date that is convenient for me
7/15/16:
I called Walmart located in Caldwell and spoke with the store manager *** *** and the Auto Deptmanager *** (last name unknown)*** said she would call me back after she looked at my work orderhour later *** called and said he could not find any informationI had the receipt and work order and was reading the information to him over the phoneRegardless he could not find any record of work performed on my vehicle in their systemAfter minutes I asked to speak with *** again and she successfully found the information/record on my work order
She asked me what I expected and I told her I expect a refund and/or an apologyInstead of offering a resolution she rhetorically asked: "why did you wait month to call if it was such a big deal?"I told her I am the customer and it was more convenient for meI fixed the terminal and prioritized my scheduleI had the receipt and work orderIt shouldn't matter if it was day, week, or monthI asked if there was someone else I can talk to and she said no with no explanationI called corporate and they provided the district managers phone numberI'm expecting a call from him
Though I suffered no damages the incident caused stress,frustration, and time wastedIt was a hazard to my safety and my vehicle
Failed to secure a wheel cap on tire replacement, now its gone
I had a tire replaced at Walmart and they did not put my wheel cap back on correctly, so now it has come off and is goneI have to replace it and I feel it is Walmart responsibility to either replace or refund for my out of pocket expense
Walmart Store # Memorial Blvd Murfreesboro, TN
Date:4/2/
This Walmart does not provide adequate customer service The store does not keep the larger sizes of undergarments well that larger sized customers need The store doesn't have an adequate amount of cashiers on duty even during slower times of the day The machine in the pharmacy department that does health assessments is always broken and doesn't reflect an accurate weight It always says that I weigh 1/pounds and I know that I weigh more than that
When to buy some snacks, and when I opened the box it was half emptyHow does an item like this stay on the shelf? Horrible
I had a horrible experience at the Walmart location in Kittanning, PAThe supervisor, Donna, that was working in the evening on Friday, August was the most unprofessional employeeShe was rude, made me feel that I was not important as a customer when I asked to speak with a manager and further humiliated me in front of customersI don't understand how not only an employee but a superior, supervisor, can treat a customer with such a non caring attitudeA supervisor is to resolve issues not create themI was highly disappointed and there was no customer service displayed
I went to Walmart store located at Se 41st Pl, Bellevue, WA to pickup some online order and also for some shoppingWe thought we can return some of the unused items from our last visit to Walmart alsoAs my wife talked with the customer care to return a box of pack Ramen cup noodles (Unopened and with receipt), she was told that they do not accept food item for return anymore
Later I checked about Walmart return policy as it says it has a days return policy for non-perishable food items (https://help.walmart.com/app/answers/detail/a_id/9)I contacted an agent from walmart.com site and he also confirmed thatAs I told him about this issue, he asked me to talk to the manager and told me he/she should be able to solve it
I called the store and after almost minutes of wait, finally I got to talk with the managerHe told me, "NO WALMART STORE accepts any food item for return", both perishable and non-perishableI told him about the policy and also about the chat with the Walmart agentHe replied that, Walmart.com and store purchase is differentI told him that the policy at Walmart.com does not say that it is different for store and online purchaseHe replied that, that may be the policy but it is the "rule" not to accept food items as return!!!!!!!!!!!
I confirmed several times that even if the policy at Walmart.com says I can return it, and the "rule" contradicts with it, I will not be able to returnAnd he confirmed it every time
The price is not important hereIt is unfortunate that such a big brand like Walmart has no control on their policyIt is so confusing for customers and even though the policy says something; the stores can simply ignore thoseSurely, not buying any food items from Walmart anymore and Walmart is going to lose an investor and a loyal customer
Did not inform me of issues with my vehicle after tire/oil change Did not fill correct amount of oil in car
On Wednesday 7-27-at 11:10am I entered the Walmart Tire and Lube center to have two new front tires replaced as well as an oil change
I was told I would get a call when they were done with my vehicle and it would only take mins, if that because there were no customers there at the time I came back hours later and my car was parked outside, finished, and there were still no customers/cars there They did not call me to tell me my car was finished It was noted on my receipt to call when done, however this was not performed This is only a minor issue and I can overlook this
I then paid, received my receipt, and was on my way I then noticed that my oil change notification was still present in my dashboard Every time I get an oil change they reset this, it is common protocol So I went back inside and asked if they usually reset it The woman beh