I had a house fire on January My mortgage & insurance is in my maiden name since I bought the house before I was marriedDue to this all checks my homeowner's insurance issues to me is in my maiden nameMy ID is in my married nameTwo checks my insurance has issued I was able to cash at different Walmart locations in Jacksonville, FL but I went to the location in StAugustine FL with a check issued from the same insurance company, drawn off of the same bank & payable to me the same way in my maiden name but the StAugustine Walmart said it was against company policy to cash a check when the name is not exactly the same on the check as it is on the IDI called corporate & they said it was up to the the managerIf it is company policy then why would other locations cash the check & why would the representative at corporate say it was at the manager's discretion
I went to the store to seek customer service regarding a prior purchase, where I was deliberately and rudely dismissed and turned away by management
On Saturday July 14th I went to the Gallipolis Oh Walmart to exchange an item I had purchased the prior eveningUpon entering the store at 9:45pm, I preceded directly to customer service with my receipt, where I spoke with *** an employee with years of serviceBarbara immediately began rushing me as to I what I needed, and then turned and began rushing the other employee who was at the counter with her to turn off the lights behind the *** desk so no one else would come up to the counter because she wanted to close so she could leave I tried to ignore her rudeness and went directly to my business at hand by explaining I had purchased the wrong ink for a printer I had previously purchased at the same locationI also explained to *** that I had forgot an item at the self-checkout lane, a cent bottle fuel injector c
I have a strong dislike for Walmart and I try to avoid this store at all costMarch 20,I had to pick up some medicine from Walmart pharmacy department in Lovejoy, GA prescribed by my doctorFrom my Doctor office to the Lovejoy Walmart it takes about a good to mins with heavy traffic which I was inSo by the time I arrived at walmart which was right around 4:40/4:pm when I walked up to the counter I ask was the prescription ready no not yet I said oh okay when will it be ready the lady said its not readySo I get out of line and decide to call the pharmacy number to ask for the wait time the gentleman on the phone said it would be about an hourSo I'm looking around for somewhere to sit because I feel horrible but there is no where to sit because they only have one bench which holds peopleso I stood and waited on the side for about mins hoping my medicine would be ready a little earlier by this time the line has grown really long and its like people ahead of me only to be told the medicine still wasn't readySo the pharmacy clerk was like it's not ready maybe you should walk around the store and get some shopping doneI went and stood back to stand to the side again and begin to converse with another customer and she was irritated as wellI felt miserable there was no way I was going to go walk around huge Walmart I got back in line again and again the line was long around this time it's like 6:something the medicine still wasn't readySo luckily the lady that was in front of me pitch a fit about having to get back in line we both where told to just stand to the side and we will be notified when readyThat was ridiculous to half to wait that long for a pill that is already prepackaged and no that don't need to have a sitting area that house everybody but in there pharmacy department they need more seats everybody don't want to walk around and shop while they wait for their medicineThis pharmacy is extremely slow all the time at this Walmart I'm not sure if there short of staff or what
During my most recent trip to the Walmart on North Street in Nacogdoches TX, I was accused of stealing by a Walmart employee in the gas stationThis employee was very disrespectful and rude to me during this timeI had gone in to get a fountain drink this past Friday along with me and my younger brotherAfter getting the drinks my dad told me to let the cashier, ***, know that my dad would pay for all four drinks after letting *** know this he did not respond so I asked him did he hear what I said and he still did not respondWhen walking out the door to get in the car, *** stops me and says "Uh Uh where do you think you're going?" I then proceeded to turn around and tell him my dad was in line and he was paying for all four drinks and that I let him know this a minute agoHe told me that I was not to leave and to wait until my dad had purchased all four drinksThere were other customers in line who witnessed and saw this incidentMy dad then stepped in and told *** that he was paying for all the drinks and that I had let him know of this earlierI have never been accused of stealing by any employee before anywhere and do not think the actions taken by *** was rightI have spoken with the store manager about the incident and she plans to do nothing about itI feel as if this incident could and would have been avoided if *** had not been rude and ignored me, the customer when I spoke to himThis incident was uncalled for and ridiculousAll of this over four drinksI have decided to avoid this Walmart altogether to avoid any future problemsHowever, I do not want to considering there are things like electronics I may need to buy in the futureWhat can be done about this incident? Please Reply
I recently purchased the gigabytes of 4G data Family Mobile prepaid plan for my cell phoneThe data stopped working after one week of service, and I subsequently called customer service multiple times and followed their troubleshooting instructions, but none of them workedThe data has since stayed on 2G, and I have been unable to use any of the functions data makes available, and this has hindered my daily life and my businessI completely rely on the data on a day-to-day basisFamily Mobile customer service gave me the email address for customer relations, and I wrote them an email asking for recompense for this ongoing issue, and customer relations disrespectfully and curtly responded by saying they could not give me a refund and to pay my billThere is no reason to pay my bill if my data is not workingThe second customer service representative I had spoken to stated that he would forward this problem to Family Mobile engineers, and they would contact me, and they never co
Placed on order with there grocery app and was comfirmed the ordered and walamrt had taken the funds out of my accountthe morning the we were supposed to pick up are order we received and email saying the we had canceled are order which we did not I call there number to ask about it, the lady who was a supervisor was very rude and yelling at meshe said there was nothing they could do and that it could take 3-day to get are funds backso was not willing to help and all she did was yellthis has to do with wal mart grocery sideI shop at walmart every week and spend well over each time and after this experience I will be considering shopping else were
Long story shortI have used site to store twice and both times, the items do not arrive on timeVery poor customer serviceWalmart blames it on FedExFedex blames it on WalmartNot worth the hassle
We were shopping in Walmart with kids around pm Thursday October 13th, and were directed to a checkout counter that was filthy and drenched in chicken juiceApparently her name is *** When I asked her to use another register she said no , so told her it's unfair and our kids had school in the am she insisted I couldn't use another counter and said "you dumb *** I will kick your *** ***" I asked other associates for her name and they looked at me with a blank stareWhen I spoke to *** the front manger she rollled her eyes and gave me dirty looksThis is very serious I I will file a police report also
About days ago (around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart
About days ago (so around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart I could not locate the receipt and the store was unable to look it up using my credit card and there were no similar microwaves in stock As such, the store would not refund or exchange on the microwave As I left, the customer Service rep, a Toni, asked if I would like my burnt up microwave backNo other statement or further explanation was given or heard from myself, I thought that was a fairly ridiculous question and walked away without my microwave Today, October 1, I accidentally located the receipt, dated July I called the store to see if I could still receive a refund I did talk with the CSM, Toni, and she clearly remembered me and the microwave She stated that the microwave had been dis
I attempted to return an item
I attempted to return a scientific calculator without a receiptMy return was denied and I was very loudly and rudely told that I have "bad checks" on fileI contacted the number I was given
After contacting the number I was informed that my information is cross-associated with another customer'sI was sent documentation that I have to return to have this error corrected
I asked an assistant manager if I could simply exchange the calculator in light of what has happened and I was told noI was treated like a criminal and a fraudster over a $calculator
I did purchase another calculator as my young niece has to have it for her math class - however I would like at the minimum merchandise credit for the defective calculator
I would like reimbursed for tires that had to be replaced already and I just got them back in April
I purchased tires back on April 22nd, and paid a piece for tiresI had to replace them today 07-13-again and pay all over againThey dont want to reimburse me and they were guaranteed for miles
I purchase four xbox live card from Walmart and neither card workI purchase them black friday for each
On Black Friday I purchase my boys four xbox live cards for Christmas giftOn February 25, they went to use the cards and neither card workedI called Walmart customer services and they told me I had to call Microsoft because this was a third partyI called Microsoft and they explained to both me and the lady on the phone that Walmart is responsible for this they was the ones who activated the cardsThe microsoft guy ask that I read what it says when entering the gift cards and I did it read please return card to merchant for activationOnce the Microsoft rep hung up Walmart customer rep told me it was nothing they can doI informed the I had the receipt and I did not want any money I just wanted my gift cardsThe Walmart Rep and Manager told me it was nothing they can doI ask was I suppose to take this as a lost the they both got quiet
Twice, online, I bought two bottles of brake fluidI returned threeI got credit for twoAt home, I noticed Walmart's mistake
Twice, online, I bought two bottles of brake fluidI returned threeI got credit for twoAt home, I noticed Walmart's mistakeBefore this filing, I spent about minutes on the phone with themThe store's Customer Service woman told me that I was at fault without any justification, and she got angry with me without justificationThen, the manager said that I have to go back now, even though they have the paperwork, and they do not need anything from meI can not go back nowThen, I called their online Customer Service, who told me, even though I bought online, I have to go back to the store
Walmart is deceptive
Your att mobile phones are not accepted by att
The IMEI you entered does not appear to be an AT&T wireless phone or tabletPlease re-enter the correct 15-digit IMEI number for your AT&T wireless phone or tabletYou can obtain the IMEI number from the wireless phone by dialing *#06#
I took my vehicle to Wal-Mart Tire Center in Frankfort, Kentucky on 12-18-due to a nail in my tire and requested a patch or a new tire I was greeted rudely by the first employee I was told it would take minutes for my vehicle to be worked on even though no other customers waiting and no cars inside or outside the garage The employees in the garage were horse playing passing a ball when I arrived Another employee put me in their waiting area and asked me my last name I was not notified when my vehicle was completed and was told by the same employee who put me I the waiting area he could not find me even though I was the only one there and had not moved About a week later my tire light returned back one I was out of town and took it to another place of business I was told my tire pressure sensor was broken and had been glued back together I was not informed of this and Wal-Mart let me leave in a vehicle with a broken car part that they broke This is unsafe, deceitful and poor customer service I am now out $to have the piece that they broke replaced
Had taken my truck to get tires on rimsThey had scratched and damaged rimThey admitted to fault still waiting for payment
Went to Walmart Aug 20,bought tires from there had them installed guys stopped working and was staring at the tire on the machineThey told there managerThen they came and got me and took me out thereAnd said there machine wasn't working rightAlso that they could not do my size of wheelAt that point I noticed that they gouged and scratched my rimThey claimed that they did not do itAnd that I must of did it some howI told them that none of my rims have any gouges or scratches on themThey franticly looked at the rest of the rims and could not find any marks on themAt that point I asked for the store manager and she said she that she doesn't know anything about tires and rimsThat she will have to believe what her employees sayAt that point I called the policeAnd when he arrivedHe even told me that it is plain to see that they had c
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, ***, for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
I bought a Family Mobile Cell Phone plus Sim at Walmart in Port Arthur, Texas on 8-13-upon the recommendation of a T-Mobile rep, total $ I was TOLD the Sim purchase would pay for my first days, then it would be $each month thereafter.After days, I was billed for $ I contacted their customer service to no avail I noticed phone dead on 9-15- On 9-23-I called the number to inquireNoel told me to call from the phone, pay $25.51, and there would be no additional charges I called on 9-25-16, the recording said I could make a payment of $ I did out of my checking account But WAIT At the end the recording said I would be charged an additional $ I hit the phone until *** came on I told her to CANCEL My Account if they are charging additional charges She said, "You are CANCELLED, NO CHARGES TAKEN OUT TODAY".Monday the charge was there out of my checking account I called the number, they said they couldn't do any
I had a house fire on January My mortgage & insurance is in my maiden name since I bought the house before I was marriedDue to this all checks my homeowner's insurance issues to me is in my maiden nameMy ID is in my married nameTwo checks my insurance has issued I was able to cash at different Walmart locations in Jacksonville, FL but I went to the location in StAugustine FL with a check issued from the same insurance company, drawn off of the same bank & payable to me the same way in my maiden name but the StAugustine Walmart said it was against company policy to cash a check when the name is not exactly the same on the check as it is on the IDI called corporate & they said it was up to the the managerIf it is company policy then why would other locations cash the check & why would the representative at corporate say it was at the manager's discretion
I went to the store to seek customer service regarding a prior purchase, where I was deliberately and rudely dismissed and turned away by management
On Saturday July 14th I went to the Gallipolis Oh Walmart to exchange an item I had purchased the prior eveningUpon entering the store at 9:45pm, I preceded directly to customer service with my receipt, where I spoke with *** an employee with years of serviceBarbara immediately began rushing me as to I what I needed, and then turned and began rushing the other employee who was at the counter with her to turn off the lights behind the *** desk so no one else would come up to the counter because she wanted to close so she could leave I tried to ignore her rudeness and went directly to my business at hand by explaining I had purchased the wrong ink for a printer I had previously purchased at the same locationI also explained to *** that I had forgot an item at the self-checkout lane, a cent bottle fuel injector c
I go into this store all of the timeIt's always clean and I can find what I need
I have a strong dislike for Walmart and I try to avoid this store at all costMarch 20,I had to pick up some medicine from Walmart pharmacy department in Lovejoy, GA prescribed by my doctorFrom my Doctor office to the Lovejoy Walmart it takes about a good to mins with heavy traffic which I was inSo by the time I arrived at walmart which was right around 4:40/4:pm when I walked up to the counter I ask was the prescription ready no not yet I said oh okay when will it be ready the lady said its not readySo I get out of line and decide to call the pharmacy number to ask for the wait time the gentleman on the phone said it would be about an hourSo I'm looking around for somewhere to sit because I feel horrible but there is no where to sit because they only have one bench which holds peopleso I stood and waited on the side for about mins hoping my medicine would be ready a little earlier by this time the line has grown really long and its like people ahead of me only to be told the medicine still wasn't readySo the pharmacy clerk was like it's not ready maybe you should walk around the store and get some shopping doneI went and stood back to stand to the side again and begin to converse with another customer and she was irritated as wellI felt miserable there was no way I was going to go walk around huge Walmart I got back in line again and again the line was long around this time it's like 6:something the medicine still wasn't readySo luckily the lady that was in front of me pitch a fit about having to get back in line we both where told to just stand to the side and we will be notified when readyThat was ridiculous to half to wait that long for a pill that is already prepackaged and no that don't need to have a sitting area that house everybody but in there pharmacy department they need more seats everybody don't want to walk around and shop while they wait for their medicineThis pharmacy is extremely slow all the time at this Walmart I'm not sure if there short of staff or what
During my most recent trip to the Walmart on North Street in Nacogdoches TX, I was accused of stealing by a Walmart employee in the gas stationThis employee was very disrespectful and rude to me during this timeI had gone in to get a fountain drink this past Friday along with me and my younger brotherAfter getting the drinks my dad told me to let the cashier, ***, know that my dad would pay for all four drinks after letting *** know this he did not respond so I asked him did he hear what I said and he still did not respondWhen walking out the door to get in the car, *** stops me and says "Uh Uh where do you think you're going?" I then proceeded to turn around and tell him my dad was in line and he was paying for all four drinks and that I let him know this a minute agoHe told me that I was not to leave and to wait until my dad had purchased all four drinksThere were other customers in line who witnessed and saw this incidentMy dad then stepped in and told *** that he was paying for all the drinks and that I had let him know of this earlierI have never been accused of stealing by any employee before anywhere and do not think the actions taken by *** was rightI have spoken with the store manager about the incident and she plans to do nothing about itI feel as if this incident could and would have been avoided if *** had not been rude and ignored me, the customer when I spoke to himThis incident was uncalled for and ridiculousAll of this over four drinksI have decided to avoid this Walmart altogether to avoid any future problemsHowever, I do not want to considering there are things like electronics I may need to buy in the futureWhat can be done about this incident? Please Reply
I recently purchased the gigabytes of 4G data Family Mobile prepaid plan for my cell phoneThe data stopped working after one week of service, and I subsequently called customer service multiple times and followed their troubleshooting instructions, but none of them workedThe data has since stayed on 2G, and I have been unable to use any of the functions data makes available, and this has hindered my daily life and my businessI completely rely on the data on a day-to-day basisFamily Mobile customer service gave me the email address for customer relations, and I wrote them an email asking for recompense for this ongoing issue, and customer relations disrespectfully and curtly responded by saying they could not give me a refund and to pay my billThere is no reason to pay my bill if my data is not workingThe second customer service representative I had spoken to stated that he would forward this problem to Family Mobile engineers, and they would contact me, and they never co
Placed on order with there grocery app and was comfirmed the ordered and walamrt had taken the funds out of my accountthe morning the we were supposed to pick up are order we received and email saying the we had canceled are order which we did not I call there number to ask about it, the lady who was a supervisor was very rude and yelling at meshe said there was nothing they could do and that it could take 3-day to get are funds backso was not willing to help and all she did was yellthis has to do with wal mart grocery sideI shop at walmart every week and spend well over each time and after this experience I will be considering shopping else were
Long story shortI have used site to store twice and both times, the items do not arrive on timeVery poor customer serviceWalmart blames it on FedExFedex blames it on WalmartNot worth the hassle
The worst experience I've ever had
We were shopping in Walmart with kids around pm Thursday October 13th, and were directed to a checkout counter that was filthy and drenched in chicken juiceApparently her name is *** When I asked her to use another register she said no , so told her it's unfair and our kids had school in the am she insisted I couldn't use another counter and said "you dumb *** I will kick your *** ***" I asked other associates for her name and they looked at me with a blank stareWhen I spoke to *** the front manger she rollled her eyes and gave me dirty looksThis is very serious I I will file a police report also
About days ago (around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart
About days ago (so around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart I could not locate the receipt and the store was unable to look it up using my credit card and there were no similar microwaves in stock As such, the store would not refund or exchange on the microwave As I left, the customer Service rep, a Toni, asked if I would like my burnt up microwave backNo other statement or further explanation was given or heard from myself, I thought that was a fairly ridiculous question and walked away without my microwave Today, October 1, I accidentally located the receipt, dated July I called the store to see if I could still receive a refund I did talk with the CSM, Toni, and she clearly remembered me and the microwave She stated that the microwave had been dis
I attempted to return an item
I attempted to return a scientific calculator without a receiptMy return was denied and I was very loudly and rudely told that I have "bad checks" on fileI contacted the number I was given
After contacting the number I was informed that my information is cross-associated with another customer'sI was sent documentation that I have to return to have this error corrected
I asked an assistant manager if I could simply exchange the calculator in light of what has happened and I was told noI was treated like a criminal and a fraudster over a $calculator
I did purchase another calculator as my young niece has to have it for her math class - however I would like at the minimum merchandise credit for the defective calculator
I would like reimbursed for tires that had to be replaced already and I just got them back in April
I purchased tires back on April 22nd, and paid a piece for tiresI had to replace them today 07-13-again and pay all over againThey dont want to reimburse me and they were guaranteed for miles
I purchase four xbox live card from Walmart and neither card workI purchase them black friday for each
On Black Friday I purchase my boys four xbox live cards for Christmas giftOn February 25, they went to use the cards and neither card workedI called Walmart customer services and they told me I had to call Microsoft because this was a third partyI called Microsoft and they explained to both me and the lady on the phone that Walmart is responsible for this they was the ones who activated the cardsThe microsoft guy ask that I read what it says when entering the gift cards and I did it read please return card to merchant for activationOnce the Microsoft rep hung up Walmart customer rep told me it was nothing they can doI informed the I had the receipt and I did not want any money I just wanted my gift cardsThe Walmart Rep and Manager told me it was nothing they can doI ask was I suppose to take this as a lost the they both got quiet
Twice, online, I bought two bottles of brake fluidI returned threeI got credit for twoAt home, I noticed Walmart's mistake
Twice, online, I bought two bottles of brake fluidI returned threeI got credit for twoAt home, I noticed Walmart's mistakeBefore this filing, I spent about minutes on the phone with themThe store's Customer Service woman told me that I was at fault without any justification, and she got angry with me without justificationThen, the manager said that I have to go back now, even though they have the paperwork, and they do not need anything from meI can not go back nowThen, I called their online Customer Service, who told me, even though I bought online, I have to go back to the store
Walmart is deceptive
Your att mobile phones are not accepted by att
The IMEI you entered does not appear to be an AT&T wireless phone or tabletPlease re-enter the correct 15-digit IMEI number for your AT&T wireless phone or tabletYou can obtain the IMEI number from the wireless phone by dialing *#06#
I took my vehicle to Wal-Mart Tire Center in Frankfort, Kentucky on 12-18-due to a nail in my tire and requested a patch or a new tire I was greeted rudely by the first employee I was told it would take minutes for my vehicle to be worked on even though no other customers waiting and no cars inside or outside the garage The employees in the garage were horse playing passing a ball when I arrived Another employee put me in their waiting area and asked me my last name I was not notified when my vehicle was completed and was told by the same employee who put me I the waiting area he could not find me even though I was the only one there and had not moved About a week later my tire light returned back one I was out of town and took it to another place of business I was told my tire pressure sensor was broken and had been glued back together I was not informed of this and Wal-Mart let me leave in a vehicle with a broken car part that they broke This is unsafe, deceitful and poor customer service I am now out $to have the piece that they broke replaced
Had taken my truck to get tires on rimsThey had scratched and damaged rimThey admitted to fault still waiting for payment
Went to Walmart Aug 20,bought tires from there had them installed guys stopped working and was staring at the tire on the machineThey told there managerThen they came and got me and took me out thereAnd said there machine wasn't working rightAlso that they could not do my size of wheelAt that point I noticed that they gouged and scratched my rimThey claimed that they did not do itAnd that I must of did it some howI told them that none of my rims have any gouges or scratches on themThey franticly looked at the rest of the rims and could not find any marks on themAt that point I asked for the store manager and she said she that she doesn't know anything about tires and rimsThat she will have to believe what her employees sayAt that point I called the policeAnd when he arrivedHe even told me that it is plain to see that they had c
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, ***, for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
I bought a Family Mobile Cell Phone plus Sim at Walmart in Port Arthur, Texas on 8-13-upon the recommendation of a T-Mobile rep, total $ I was TOLD the Sim purchase would pay for my first days, then it would be $each month thereafter.After days, I was billed for $ I contacted their customer service to no avail I noticed phone dead on 9-15- On 9-23-I called the number to inquireNoel told me to call from the phone, pay $25.51, and there would be no additional charges I called on 9-25-16, the recording said I could make a payment of $ I did out of my checking account But WAIT At the end the recording said I would be charged an additional $ I hit the phone until *** came on I told her to CANCEL My Account if they are charging additional charges She said, "You are CANCELLED, NO CHARGES TAKEN OUT TODAY".Monday the charge was there out of my checking account I called the number, they said they couldn't do any