I bought a tire warranty and it's been less than a year & this is the 2nd problem now suddenly they don't want to fix the issue
I bought Douglass tires from WalmartI bought the warranty and mounting as wellThis is the 2nd time the tire has given me problemsThe 1st time I had trouble dealing with the warranty and they made me pay the fee a 2nd timeThat was just a little over a month agoThe tire is giving me a problem again and for the 2nd time they supposedly can't find the warranty that I have now paid twice forSomeone working in automotive is clearly pocketing money and screwing people on warrantiesThis is ridiculous I have paid twice for this warranty and I would like it honoredObviously the Douglas tire Walmart sells isn't a reliable tire, because I should not have this many problems in such a short amount of timeThe 1st time they made me repay they replaced the tireThis time they are just completely ignoring the problem when they have been paid twice, totall
This business has a sign behind the customer servers counter stating that they'll give money back within days of purchase with or without receipt.I've tried to return items without receipt a couple times, the first time I received a gift card, the second time the offered to exchange it for an item of equal or lesser value from the same departmentNeither of those cases did I get my money back
A Couple Days before Valentines Day I went to Alexandria Walmart in Alexandria Kentucky and got my wife Her Gifts, In the same process I had gotten her her Mothers Day Gift as wellIt was a Ring that I had Purchased from Walmart, Specially OrderedOf course I went ahead and gave it to her earlyShe wore it for about a week and it broke, So we took it back to have repairs done on it "FREE OF CHARGE CAUSE WE BOUGHT IT THERE"3-months later if not longer we still ain't got a RingSo we proceeded to get our money back to go else where and since I have no Receipt, There is nothing they can do about itBut when I had bought it they wrote all the information down in the book that they write in and STILL nothing no one car doWe talked to the Assistant Manager of the Jewelry Department, The Manager of the Department, and the Assistant Store Manager...Every time we contact about it they always say it will be 4-weeks well
Cell phone was broken from the start: had a warranty that came with the initial phone purchase and purchased an additional year warranty Gi
When I purchased the cell phone initially I bought a two year warranty on top of the warranty that came with the phone for one year Before the year warranty was up, I called the Family Mobile Customer Service Department of Walmart where the phone was purchased and they instructed me to take the phone back and get a total refund as the warranty was still in effect and connected to the store, which I did on East Main they told me I had to go to the Grove City Store where I purchased the phone, which was ridiculous (since when can you not take any return to any Walmart with or without a receipt, which I had my receiptWell after speaking to Managers, employees, and Family Mobile Customer Service representatives, I decided to write a letter to the CEO of Walmart After sending a four (4) page letter describing all my inconveniences, frus
On November 18th I went into Walmart to buy a birthday cake for a relative and candlesI went to the counter, got a Bar cake, and candles: a #and a #I got Ranch wings and walked over to electronics to get a USB Cord to charge my phoneIt was $along with everything else the total came up to $I paid , but never questioned anything because I was on the phone during the entire shopping experience in walmartWhen I got to my aunts house to assemble the cake, I noticed I was missing a candle and the USB CordI looked in my car first to be sure it didn't fall out, went back in the house and looked in the bags again and went back to walmart for my missing itemsWhen I arrived, the cashier asked if she could help me and I told her I was missing a #candle and USB CordShe says, who checked you out? I said, you didI was just here, not even minutes agoShe walks back to the station where she checked me out at and looks near the bags, she says, If I checked you out, I put all your stuff in the bags, I said I don't know, I was on the phone, I was distracted, but I don't have the two items in my bagsShe calls Asset ControlHe looks on the camera and says that she put the stuff in my bagI said come to my car, Nothing is in my car, and the items aren't in my bagI want my items or my money backHe says to me he wasn't doing any of it because he has the burden of proof that she put the items in the bagI was upsetI work hard for my moneyI shop at walmart at least once or twice a day for my job and personal businessI felt disrespected and belittledI did not get the best treatmentI was talked to as if I had stolen those thingsI paid for them and did not get themI was treated unfairly and unjustlyI called the corporate office and was told they stand behind the word of someone (***) who spoke to me like I wasn't a customerAs a Customer Service Representative, I expect intelligence and positive outlook when dealing with customersWhen we diminish service we, disgrace not only our company, but ourselvesI would like a resolution to my problem with either a refund of my USB Cord and #candle or my merchandiseIn the future, I will not spend my money, my companies money and any other money with WalmartI would like a full apology for the actions of those leading that store
second complaint about a TV that was purchased in nov and how they are handling my issue
I have issued complaints about the service provided the first was number XXXXXXXX now having called them again to have this TV fixed I was on hold for another until I hung up the phone and called them back again on hold for minutes until they finally found someone to talk to me again saying they are sending a second tech out to service my TV took a days vacation last time to have a tech not fix my TV, be in my home for and a half hours and put all the original parts back in it now they want me to wait again and take another days vacation to have another tech come out and look at it again? so now I am going to be out days vacation to have a TV fixed on top of a couple Hours on the phone waiting on hold because they did not want to help me that is uncalled for
I bought a weed eater from walmart in pearisburg virinia the product was a snapper weed eater with a year warrentyI had it less than a year and
the snapper weed eater I bought from Walmart has a year warranty and its still under warranty and will not startbriggs and straton want make it right and either will Walmarti get nothing but a run around from both companies both companies trying to pack the problem off on the other company.....NOT GOOD
Flat tire was taken to store for repair but ended up having to buy a new tire.Tire Pressure Sensor Monitor was damaged or stolen by store employee
I had a flat tire on 11/30/Tire was taken to Walmart location for repair but I had to buy a new tireTire pressure light did not go off on my dash after replacing my tireI assumed I needed to have it reprogrammed or reset at the dealership for light to go offI had just been to the dealership for maintenance and due to holidays did not find time to go back until 01/22/Dealership told me that they could no reprogram because the Tire Pressure Sensor Monitor was missing completelyI immediately went back to the Walmart store and told themThey had me fill out a reportI waited weeks and never heard anythingI then called the store and the store manager stated that someone should have contacted me within week and she could not believe that they had not calledShe stated that the manager for the tire and lube would not be t
Walmart should be fined for advertising for their same day pick up option! It is a joke!! On December 13th I placed an order online with Walmart for items, all Christmas giftsMy email indicated that the item was AVAILABLE in store, and that I would receive an email the following day when my order was ready for pick upBecause I had placed the order after 8pm I wasn't surprised when it indicated pick up for the following dayBut when December 14th came and went with no email, I became slightly concerned and irritatedFinally, December 15th I contacted Walmart's customer service line and was told that sometimes due to high demand it can take up to hours to pull items off the floorHowever, I was still assured that I would receive an email by the end of the day to pick up my itemWell that email never cameIt wasn't until 12/17, days after my initial order was placed, that I received an email from Walmart stating that the out of the items in my order was cancelled, and one would be delayed days because they didn't have itWhich says to me ADVERTIING on Walmart's part because you clearly NEVER HAD MY ITEMS!!! How can you advertise same day pick up for an item YOU DON'T HAVENot only did you advertise it and claim to have same day pick up but you HELD MY MONEY FOR DAYS while you attempted to find the itemOne of these days I hope the Revdex.com holds you accountable for your practicesI am not sure how you have an A+ rating with 93% of your reviews are negativeClearly something needs to change
oil repair
I HAD MY OIL CHANGED T ONE OF YOUR LOCAL STORES AND NOW GETTING THE RUN AROUND IN REFERENCE TO DAMAGE THAT ONE OF YOUR MECHANICS CAUSED WHEN ARRIVING AT THE STORE FOR ANY OIL CHANGE MY CAR WAS FINE UPON LEAVING I NOTICIED MY ENGINE LIGHT WAS ON I HAD ONSTAR RUN A SATELITE CHECK AND WAS INFORMED THAT MY CAR WAS LEAKING OR CATCHING AIR SOMEWHERE IN REFERENCE TO THE EMMISSION AND INFORMED NOT TO DRIVE THE CAR UNTIL I HAD IT CHECKED AT THE DEALERSHIP BECAUSE THE CODES STATED ADDITIONAL DAMAGE COULD BE DONE TO THE MOTOR I WAS NOT ABLE TO GET AN APPOINTMENT FOR SEVERAL DAYS AND THEREORE UNABLE TO DRIVE MY CAR FOR DAYS I RETRIEVED MY CAR FROM THE DEALERSHIP YESTERDAY AND WAS CHARGED $138.++ FOR REPAIRS I WAS INFORMED BY WALMART TO BRING MY RECEIPTS TO THEIR LOCATION TO BEGIN PAPERWORK FOR AN REIMBURSEMENT UPON MY ARRIVAL I HAD TO WAIT MINUTES IN LINE BEFORE I WAS ASSISTED THEN THE ASSOCIATE CALLED AN ASSISTANT MANAGER WHO WENT IN THE BACK TO HIS OFFICE AND THIS
The old walmart bait and switch with TCL's help?
I purchased this TV for $on black friday online and went to the store to pick the TV up30mins after picking the TV up, I get home and finally get the TV out of the boxYou can see the LCD is broken in several locationsI immediately call Walmart.com (where I purchased it) and asked them if I need to buy another one or if they could reserve one for meThey said the store could take care of it since I didn't buy it from Walmart.com since I elected to pick the TV upAnd that while they had the TV in-stock, it was more expensive than what I had paid for ONLINE MIND YOU I would need to pay the differenceAnd then told me that Walmart.com can't help me and I must go stand in line at the store to return itThey then explained that Walmart and Walmart.com are not the same company and apparently since I wanted to pick the TV up, I get stuck in limbo between two companies and everything is my faultAsked to speak to a supervisor and was told one would call me back in minsI should've known she was laying since she kept snickering at mehours later I have to call back, and ask for another supervisor, where I am told the supervisor is going to tell me that since I picked it up in the store Walmart.com can't help me and Walmart would need to take care of itSo the store told me that they would take care of it, and since it was late in the evening, They would be able to replace it tomorrow for me
So when I go down to the store the next dayThey act like they have no idea what I am talking about, they have no idea if they even take the return since Walmart and Walmart.com are two different companiesThey then tell me that everything needs to be handled by Walmart.com since Walmart and Walmart.com are two different companies and apparently have two separate pricing, operations, and customer serviceSo I am told Walmart.com can't help me because Walmart go my money Then I am told that Walmart can't help me because I bought it on Walmart.com After speaking to the rudest customer service manager I have met, and then the assistant store managerI am able to at least get a refund
When I call back Walmart.com and finally speak to a supervisor that said she is the Accountable supervisor at Walmart CorporateShe tells me that they have the TV in my area, but I would need to pay more for itThen she tells me that Walmart.com has the TV and that I would need to pay $more for itAnd she explained that this was because I had picked the TV up in the storeSo Walmart and TCL get to make more money because I wanted to pick the TV up? On top of that, the other Walmart I went to, to pick up another TCL I was told they don't even sell that modelEven though standing in the store with the employees of electrics, they can see the Walmart website shows the store has moreThere is something fishy going on either Walmart or TCL is up to somethingAnother note I had, the advertisement on Walmart.com said it was a 65sand had Dolby Vision HDR and when I picked up the TV, the box only said it had HDRThe other thing I noticed, when I was in the store looking at the TV's a few days later and actually had the TV that was no longer available on the shelfI noticed that the TVs on the shelf did not have Ties wraps on them and the boxes were slightly differentYet, the model numbers were the same and same description on the box as mineSo I am wondering if they already knew it was broken, and hoped I would spend more money on another tv after I "missed" the black friday saleJust like Walmart.com advertising a TV online, saying the store has left, and the store responding with "We don't even carry those, but we have the more expensive version of it, and since we do show it online, maybe someone up front can help you"I walk up front, where they say that electronics needs to help you, I said they just sent me up hereThey say that's weirdAnd I just have to leave again without the TV or Price advertisedBut they were quick to point out, I could spend more money than advertised and get the item that is advertised or better
Scummy Walmart very scummy
Another side pointCustomer service agent, Customer service supervisor, and assistant store manager all told me that it was impossible that Walmart, Walmart.com, and other walmart stores would have different pricingWhich on Walmart's on website it explains why there are different pricesThey literally argued with me in the store that everything is the same price and that I should just buy another one from another store or online againAfter I explained again that they told me I could buy another one or go to another store but it was a different price and I would need to pay the differenceThe customer service manager said I was wrong about that and that all the prices are the same Your employees don't even know whats going on
I purchased my Xbox One and Warranty in march of I filed a claim to have my xbox controller looked and sent it in but it wasn't fixed
Had to send my controller in to be looked at because the Dpad isn't responsive like 80% of the time or acts like it sticks and multiple presses were made This makes the controller unusable I sent it in for repair as they asked and they sent it back to me in the same condition not fixed They stated they repaired the issue but nothing was doneThe controller is still in a broken state I called them and they wanted me to send it back again This is garbage and a waste of time since nothing has changed I want a refund on my product or enough to replace the controller
Wal-Mart is nothing but scam artistsI was given a gift card by someone thinking I could go get what I wanted our another gift card(i.evisa, Xbox, etc.), buyer Wal-Mart's scam is that you have now converted money into currency only usable at their storesThis is a rip off and should be illegalI didn't even know this was a policy until todayWhat scam! I'm sure Sam is rolling over in his grave at the thought of what his business has become
I find Walmart in Washington NC to be one of the worst walmarts to shop inFor one some of the employees are rudeIt like there not even at workThey carry on, stand around and socializeToday I went in and my card was not work at the self check out and I told one of the employees about it and she just laugh as if it was funnyWhen I said something to her about it she said she wasn't laugh at meBut when I turned around to walk away she said out loud to another employee that I was mad because I laughed at himIt seem like walmart employees can do and say what ever they want
Walmart will not refund for the remastered Star Wars trilogy DVD/Blu-ray that was NOT labeled as the remastered version
My family purchased the Star Wars trilogy (Episodes 4-6) from Walmart on 6/23/@ 8:pm Upon the initial viewing we quickly noticed that this version of the trilogy is not the original version from the 70's-80's, but instead the inferior remastered version from the 90'sHad Walmart indicated anywhere on the case that this version was the remastered version, we would not have purchased itWe returned the DVD/Blu-ray for a refund at 6/24/@ 8:pmTonya at customer service informed us that she would only allow us to exchange it for the exact same copyI asked Tonya why we would want an exact copy of a movie that we didn't want in the first placeShe advised that was all the help she could provideI asked Tonya why Walmart wouldn't honor this purchaseShe indicated that there is an FBI warning before we watch the movie that advises the customer that Walm
I purchased a Philips 50' TV from Wal-Mart (12180) on 1/7/18, but when I opened the box at home, I found that the product inside was actually a Westinghouse model TVI immediately repacked the TV in its original box, and returned with to the store with my receiptHowever, Customer Service at the Wal-Mart refused to assist in providing an exchange for this Philips TV that I purchased in good faithI have been left with no recourse for this issue, and I am now stuck with a product that I did not purchase, and which I do not find to be an acceptable substituteI am writing to the Revdex.com to request assistance in rectifying this situation, as I feel that I have been left to deal with the consequences of an issue that I have literally no control over
Product_Or_Service: Philips Series 50' Smart 4K Ultra HDTV
I purchased some gifts on a baby registry in a store in Gurnee, IL on Grand Avenue on 3/16/ After checking your website online I noticed the items were not marked as purchased by the cashierI then attempted to try to call the store several times, I was transferred, disconnected, and sent to voicemail I also attempted to call the customer service line who told me she was unable to help me and I would have to call the store I called the store again and was finally able to speak to someone who told me she was not able to mark the items for me and that I would need to have the person I bought the items for remove them off the list Workers at store were very rude and acted as though I was a bother to them with the exception of one nice man on the phone who went out of his way to be considerate of my needs and get me someone he thought could help me Maybe need to figure out better training for cashiers for registry purchases, if computer problems- have a back up plan, or give someone access to fix the problem and remove items from the list that were missed
No exchange
I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
second complaint about a TV that was purchased in nov and how they are handling my issue
I have issued complaints about the service provided the first was number XXXXXXXX now having called them again to have this TV fixed I was on hold for another until I hung up the phone and called them back again on hold for minutes until they finally found someone to talk to me again saying they are sending a second tech out to service my TV took a days vacation last time to have a tech not fix my TV, be in my home for and a half hours and put all the original parts back in it now they want me to wait again and take another days vacation to have another tech come out and look at it again? so now I am going to be out days vacation to have a TV fixed on top of a couple Hours on the phone waiting on hold because they did not want to help me that is uncalled for
I've been arguing and getting the run around fromthis Walmart for a little over a month now I bought a mower from them May of last year and also bought the extended warranty with it it wasn't even a year old and the shaft that holds the blade on snapped and had my son not jumped out of the way it would have cut his foot off when the blade bounced and shot out of the mowerI immediately took it back to Walmart had my receipt and extended warranty papers in hand the floor manager automatically started trying to make excuses as to why they couldn't take it back I called the extended warranty company they ran me around and finally gave me a number to *** which was supposed to be the manufacturer I kept getting put on hold by an automated message for minutes every time I called with no reply from a human voice or anything after a week of this I was getting aggravated so I called walmart back and got the runaround again so I called the warranty company again and got yet another number where I found out *** went out of business in how is it I'm buying a brand new mower ( defective mower ) made from a manufacturer that doesn't even exist anymore and hasn't for several years more websites and phone numbers later I got someone called a product specialist tells me at warranty was voided by a guy she called her expert who isn't even qualified in metals or small engines just a guy that's been working on them forever I offered for her to come see there wasnt anything in my yard that could possibly cause this shaft to snap and even got pictures I'm a yr retired landscaper I know how to mow a yard especially mine but still no resolve I then called walmart back only to get attitude and anger and more run around Walmart policies for warranty and satisfaction guarantee are a scam the Revdex.com is my only option
I bought a tire warranty and it's been less than a year & this is the 2nd problem now suddenly they don't want to fix the issue
I bought Douglass tires from WalmartI bought the warranty and mounting as wellThis is the 2nd time the tire has given me problemsThe 1st time I had trouble dealing with the warranty and they made me pay the fee a 2nd timeThat was just a little over a month agoThe tire is giving me a problem again and for the 2nd time they supposedly can't find the warranty that I have now paid twice forSomeone working in automotive is clearly pocketing money and screwing people on warrantiesThis is ridiculous I have paid twice for this warranty and I would like it honoredObviously the Douglas tire Walmart sells isn't a reliable tire, because I should not have this many problems in such a short amount of timeThe 1st time they made me repay they replaced the tireThis time they are just completely ignoring the problem when they have been paid twice, totall
This business has a sign behind the customer servers counter stating that they'll give money back within days of purchase with or without receipt.I've tried to return items without receipt a couple times, the first time I received a gift card, the second time the offered to exchange it for an item of equal or lesser value from the same departmentNeither of those cases did I get my money back
A Couple Days before Valentines Day I went to Alexandria Walmart in Alexandria Kentucky and got my wife Her Gifts, In the same process I had gotten her her Mothers Day Gift as wellIt was a Ring that I had Purchased from Walmart, Specially OrderedOf course I went ahead and gave it to her earlyShe wore it for about a week and it broke, So we took it back to have repairs done on it "FREE OF CHARGE CAUSE WE BOUGHT IT THERE"3-months later if not longer we still ain't got a RingSo we proceeded to get our money back to go else where and since I have no Receipt, There is nothing they can do about itBut when I had bought it they wrote all the information down in the book that they write in and STILL nothing no one car doWe talked to the Assistant Manager of the Jewelry Department, The Manager of the Department, and the Assistant Store Manager...Every time we contact about it they always say it will be 4-weeks well
Cell phone was broken from the start: had a warranty that came with the initial phone purchase and purchased an additional year warranty Gi
When I purchased the cell phone initially I bought a two year warranty on top of the warranty that came with the phone for one year Before the year warranty was up, I called the Family Mobile Customer Service Department of Walmart where the phone was purchased and they instructed me to take the phone back and get a total refund as the warranty was still in effect and connected to the store, which I did on East Main they told me I had to go to the Grove City Store where I purchased the phone, which was ridiculous (since when can you not take any return to any Walmart with or without a receipt, which I had my receiptWell after speaking to Managers, employees, and Family Mobile Customer Service representatives, I decided to write a letter to the CEO of Walmart After sending a four (4) page letter describing all my inconveniences, frus
On November 18th I went into Walmart to buy a birthday cake for a relative and candlesI went to the counter, got a Bar cake, and candles: a #and a #I got Ranch wings and walked over to electronics to get a USB Cord to charge my phoneIt was $along with everything else the total came up to $I paid , but never questioned anything because I was on the phone during the entire shopping experience in walmartWhen I got to my aunts house to assemble the cake, I noticed I was missing a candle and the USB CordI looked in my car first to be sure it didn't fall out, went back in the house and looked in the bags again and went back to walmart for my missing itemsWhen I arrived, the cashier asked if she could help me and I told her I was missing a #candle and USB CordShe says, who checked you out? I said, you didI was just here, not even minutes agoShe walks back to the station where she checked me out at and looks near the bags, she says, If I checked you out, I put all your stuff in the bags, I said I don't know, I was on the phone, I was distracted, but I don't have the two items in my bagsShe calls Asset ControlHe looks on the camera and says that she put the stuff in my bagI said come to my car, Nothing is in my car, and the items aren't in my bagI want my items or my money backHe says to me he wasn't doing any of it because he has the burden of proof that she put the items in the bagI was upsetI work hard for my moneyI shop at walmart at least once or twice a day for my job and personal businessI felt disrespected and belittledI did not get the best treatmentI was talked to as if I had stolen those thingsI paid for them and did not get themI was treated unfairly and unjustlyI called the corporate office and was told they stand behind the word of someone (***) who spoke to me like I wasn't a customerAs a Customer Service Representative, I expect intelligence and positive outlook when dealing with customersWhen we diminish service we, disgrace not only our company, but ourselvesI would like a resolution to my problem with either a refund of my USB Cord and #candle or my merchandiseIn the future, I will not spend my money, my companies money and any other money with WalmartI would like a full apology for the actions of those leading that store
second complaint about a TV that was purchased in nov and how they are handling my issue
I have issued complaints about the service provided the first was number XXXXXXXX now having called them again to have this TV fixed I was on hold for another until I hung up the phone and called them back again on hold for minutes until they finally found someone to talk to me again saying they are sending a second tech out to service my TV took a days vacation last time to have a tech not fix my TV, be in my home for and a half hours and put all the original parts back in it now they want me to wait again and take another days vacation to have another tech come out and look at it again? so now I am going to be out days vacation to have a TV fixed on top of a couple Hours on the phone waiting on hold because they did not want to help me that is uncalled for
I bought a weed eater from walmart in pearisburg virinia the product was a snapper weed eater with a year warrentyI had it less than a year and
the snapper weed eater I bought from Walmart has a year warranty and its still under warranty and will not startbriggs and straton want make it right and either will Walmarti get nothing but a run around from both companies both companies trying to pack the problem off on the other company.....NOT GOOD
Flat tire was taken to store for repair but ended up having to buy a new tire.Tire Pressure Sensor Monitor was damaged or stolen by store employee
I had a flat tire on 11/30/Tire was taken to Walmart location for repair but I had to buy a new tireTire pressure light did not go off on my dash after replacing my tireI assumed I needed to have it reprogrammed or reset at the dealership for light to go offI had just been to the dealership for maintenance and due to holidays did not find time to go back until 01/22/Dealership told me that they could no reprogram because the Tire Pressure Sensor Monitor was missing completelyI immediately went back to the Walmart store and told themThey had me fill out a reportI waited weeks and never heard anythingI then called the store and the store manager stated that someone should have contacted me within week and she could not believe that they had not calledShe stated that the manager for the tire and lube would not be t
Walmart should be fined for advertising for their same day pick up option! It is a joke!! On December 13th I placed an order online with Walmart for items, all Christmas giftsMy email indicated that the item was AVAILABLE in store, and that I would receive an email the following day when my order was ready for pick upBecause I had placed the order after 8pm I wasn't surprised when it indicated pick up for the following dayBut when December 14th came and went with no email, I became slightly concerned and irritatedFinally, December 15th I contacted Walmart's customer service line and was told that sometimes due to high demand it can take up to hours to pull items off the floorHowever, I was still assured that I would receive an email by the end of the day to pick up my itemWell that email never cameIt wasn't until 12/17, days after my initial order was placed, that I received an email from Walmart stating that the out of the items in my order was cancelled, and one would be delayed days because they didn't have itWhich says to me ADVERTIING on Walmart's part because you clearly NEVER HAD MY ITEMS!!! How can you advertise same day pick up for an item YOU DON'T HAVENot only did you advertise it and claim to have same day pick up but you HELD MY MONEY FOR DAYS while you attempted to find the itemOne of these days I hope the Revdex.com holds you accountable for your practicesI am not sure how you have an A+ rating with 93% of your reviews are negativeClearly something needs to change
oil repair
I HAD MY OIL CHANGED T ONE OF YOUR LOCAL STORES AND NOW GETTING THE RUN AROUND IN REFERENCE TO DAMAGE THAT ONE OF YOUR MECHANICS CAUSED WHEN ARRIVING AT THE STORE FOR ANY OIL CHANGE MY CAR WAS FINE UPON LEAVING I NOTICIED MY ENGINE LIGHT WAS ON I HAD ONSTAR RUN A SATELITE CHECK AND WAS INFORMED THAT MY CAR WAS LEAKING OR CATCHING AIR SOMEWHERE IN REFERENCE TO THE EMMISSION AND INFORMED NOT TO DRIVE THE CAR UNTIL I HAD IT CHECKED AT THE DEALERSHIP BECAUSE THE CODES STATED ADDITIONAL DAMAGE COULD BE DONE TO THE MOTOR I WAS NOT ABLE TO GET AN APPOINTMENT FOR SEVERAL DAYS AND THEREORE UNABLE TO DRIVE MY CAR FOR DAYS I RETRIEVED MY CAR FROM THE DEALERSHIP YESTERDAY AND WAS CHARGED $138.++ FOR REPAIRS I WAS INFORMED BY WALMART TO BRING MY RECEIPTS TO THEIR LOCATION TO BEGIN PAPERWORK FOR AN REIMBURSEMENT UPON MY ARRIVAL I HAD TO WAIT MINUTES IN LINE BEFORE I WAS ASSISTED THEN THE ASSOCIATE CALLED AN ASSISTANT MANAGER WHO WENT IN THE BACK TO HIS OFFICE AND THIS
The old walmart bait and switch with TCL's help?
I purchased this TV for $on black friday online and went to the store to pick the TV up30mins after picking the TV up, I get home and finally get the TV out of the boxYou can see the LCD is broken in several locationsI immediately call Walmart.com (where I purchased it) and asked them if I need to buy another one or if they could reserve one for meThey said the store could take care of it since I didn't buy it from Walmart.com since I elected to pick the TV upAnd that while they had the TV in-stock, it was more expensive than what I had paid for ONLINE MIND YOU I would need to pay the differenceAnd then told me that Walmart.com can't help me and I must go stand in line at the store to return itThey then explained that Walmart and Walmart.com are not the same company and apparently since I wanted to pick the TV up, I get stuck in limbo between two companies and everything is my faultAsked to speak to a supervisor and was told one would call me back in minsI should've known she was laying since she kept snickering at mehours later I have to call back, and ask for another supervisor, where I am told the supervisor is going to tell me that since I picked it up in the store Walmart.com can't help me and Walmart would need to take care of itSo the store told me that they would take care of it, and since it was late in the evening, They would be able to replace it tomorrow for me
So when I go down to the store the next dayThey act like they have no idea what I am talking about, they have no idea if they even take the return since Walmart and Walmart.com are two different companiesThey then tell me that everything needs to be handled by Walmart.com since Walmart and Walmart.com are two different companies and apparently have two separate pricing, operations, and customer serviceSo I am told Walmart.com can't help me because Walmart go my money Then I am told that Walmart can't help me because I bought it on Walmart.com After speaking to the rudest customer service manager I have met, and then the assistant store managerI am able to at least get a refund
When I call back Walmart.com and finally speak to a supervisor that said she is the Accountable supervisor at Walmart CorporateShe tells me that they have the TV in my area, but I would need to pay more for itThen she tells me that Walmart.com has the TV and that I would need to pay $more for itAnd she explained that this was because I had picked the TV up in the storeSo Walmart and TCL get to make more money because I wanted to pick the TV up? On top of that, the other Walmart I went to, to pick up another TCL I was told they don't even sell that modelEven though standing in the store with the employees of electrics, they can see the Walmart website shows the store has moreThere is something fishy going on either Walmart or TCL is up to somethingAnother note I had, the advertisement on Walmart.com said it was a 65sand had Dolby Vision HDR and when I picked up the TV, the box only said it had HDRThe other thing I noticed, when I was in the store looking at the TV's a few days later and actually had the TV that was no longer available on the shelfI noticed that the TVs on the shelf did not have Ties wraps on them and the boxes were slightly differentYet, the model numbers were the same and same description on the box as mineSo I am wondering if they already knew it was broken, and hoped I would spend more money on another tv after I "missed" the black friday saleJust like Walmart.com advertising a TV online, saying the store has left, and the store responding with "We don't even carry those, but we have the more expensive version of it, and since we do show it online, maybe someone up front can help you"I walk up front, where they say that electronics needs to help you, I said they just sent me up hereThey say that's weirdAnd I just have to leave again without the TV or Price advertisedBut they were quick to point out, I could spend more money than advertised and get the item that is advertised or better
Scummy Walmart very scummy
Another side pointCustomer service agent, Customer service supervisor, and assistant store manager all told me that it was impossible that Walmart, Walmart.com, and other walmart stores would have different pricingWhich on Walmart's on website it explains why there are different pricesThey literally argued with me in the store that everything is the same price and that I should just buy another one from another store or online againAfter I explained again that they told me I could buy another one or go to another store but it was a different price and I would need to pay the differenceThe customer service manager said I was wrong about that and that all the prices are the same Your employees don't even know whats going on
I purchased my Xbox One and Warranty in march of I filed a claim to have my xbox controller looked and sent it in but it wasn't fixed
Had to send my controller in to be looked at because the Dpad isn't responsive like 80% of the time or acts like it sticks and multiple presses were made This makes the controller unusable I sent it in for repair as they asked and they sent it back to me in the same condition not fixed They stated they repaired the issue but nothing was doneThe controller is still in a broken state I called them and they wanted me to send it back again This is garbage and a waste of time since nothing has changed I want a refund on my product or enough to replace the controller
Wal-Mart is nothing but scam artistsI was given a gift card by someone thinking I could go get what I wanted our another gift card(i.evisa, Xbox, etc.), buyer Wal-Mart's scam is that you have now converted money into currency only usable at their storesThis is a rip off and should be illegalI didn't even know this was a policy until todayWhat scam! I'm sure Sam is rolling over in his grave at the thought of what his business has become
I find Walmart in Washington NC to be one of the worst walmarts to shop inFor one some of the employees are rudeIt like there not even at workThey carry on, stand around and socializeToday I went in and my card was not work at the self check out and I told one of the employees about it and she just laugh as if it was funnyWhen I said something to her about it she said she wasn't laugh at meBut when I turned around to walk away she said out loud to another employee that I was mad because I laughed at himIt seem like walmart employees can do and say what ever they want
Walmart will not refund for the remastered Star Wars trilogy DVD/Blu-ray that was NOT labeled as the remastered version
My family purchased the Star Wars trilogy (Episodes 4-6) from Walmart on 6/23/@ 8:pm Upon the initial viewing we quickly noticed that this version of the trilogy is not the original version from the 70's-80's, but instead the inferior remastered version from the 90'sHad Walmart indicated anywhere on the case that this version was the remastered version, we would not have purchased itWe returned the DVD/Blu-ray for a refund at 6/24/@ 8:pmTonya at customer service informed us that she would only allow us to exchange it for the exact same copyI asked Tonya why we would want an exact copy of a movie that we didn't want in the first placeShe advised that was all the help she could provideI asked Tonya why Walmart wouldn't honor this purchaseShe indicated that there is an FBI warning before we watch the movie that advises the customer that Walm
I purchased a Philips 50' TV from Wal-Mart (12180) on 1/7/18, but when I opened the box at home, I found that the product inside was actually a Westinghouse model TVI immediately repacked the TV in its original box, and returned with to the store with my receiptHowever, Customer Service at the Wal-Mart refused to assist in providing an exchange for this Philips TV that I purchased in good faithI have been left with no recourse for this issue, and I am now stuck with a product that I did not purchase, and which I do not find to be an acceptable substituteI am writing to the Revdex.com to request assistance in rectifying this situation, as I feel that I have been left to deal with the consequences of an issue that I have literally no control over
Product_Or_Service: Philips Series 50' Smart 4K Ultra HDTV
I purchased some gifts on a baby registry in a store in Gurnee, IL on Grand Avenue on 3/16/ After checking your website online I noticed the items were not marked as purchased by the cashierI then attempted to try to call the store several times, I was transferred, disconnected, and sent to voicemail I also attempted to call the customer service line who told me she was unable to help me and I would have to call the store I called the store again and was finally able to speak to someone who told me she was not able to mark the items for me and that I would need to have the person I bought the items for remove them off the list Workers at store were very rude and acted as though I was a bother to them with the exception of one nice man on the phone who went out of his way to be considerate of my needs and get me someone he thought could help me Maybe need to figure out better training for cashiers for registry purchases, if computer problems- have a back up plan, or give someone access to fix the problem and remove items from the list that were missed
No exchange
I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
second complaint about a TV that was purchased in nov and how they are handling my issue
I have issued complaints about the service provided the first was number XXXXXXXX now having called them again to have this TV fixed I was on hold for another until I hung up the phone and called them back again on hold for minutes until they finally found someone to talk to me again saying they are sending a second tech out to service my TV took a days vacation last time to have a tech not fix my TV, be in my home for and a half hours and put all the original parts back in it now they want me to wait again and take another days vacation to have another tech come out and look at it again? so now I am going to be out days vacation to have a TV fixed on top of a couple Hours on the phone waiting on hold because they did not want to help me that is uncalled for
I've been arguing and getting the run around fromthis Walmart for a little over a month now I bought a mower from them May of last year and also bought the extended warranty with it it wasn't even a year old and the shaft that holds the blade on snapped and had my son not jumped out of the way it would have cut his foot off when the blade bounced and shot out of the mowerI immediately took it back to Walmart had my receipt and extended warranty papers in hand the floor manager automatically started trying to make excuses as to why they couldn't take it back I called the extended warranty company they ran me around and finally gave me a number to *** which was supposed to be the manufacturer I kept getting put on hold by an automated message for minutes every time I called with no reply from a human voice or anything after a week of this I was getting aggravated so I called walmart back and got the runaround again so I called the warranty company again and got yet another number where I found out *** went out of business in how is it I'm buying a brand new mower ( defective mower ) made from a manufacturer that doesn't even exist anymore and hasn't for several years more websites and phone numbers later I got someone called a product specialist tells me at warranty was voided by a guy she called her expert who isn't even qualified in metals or small engines just a guy that's been working on them forever I offered for her to come see there wasnt anything in my yard that could possibly cause this shaft to snap and even got pictures I'm a yr retired landscaper I know how to mow a yard especially mine but still no resolve I then called walmart back only to get attitude and anger and more run around Walmart policies for warranty and satisfaction guarantee are a scam the Revdex.com is my only option