Refund refused
Purchased a bottle of drank gel cleaner from WalmartOnce getting it home I realized that the contents of the bottle were not in fact drank cleaner, but instead some other water based productWhen attempting to return it to the store store managers *** and *** and assistant manager *** refused to refund my money or exchange the productI have since then purchased the same product from target, and their product was correct and not manipulated like the product purchased from WalmartThe ***
took car in for an oil change damaged the oil pan and plughad to have car towed no oil was left in itbeen without a car for over a week
On Sunday 05/15/took my car a PT Cruiser in for a simple oil change to the service departmentthe manager *** helped meMy repair # was XXXXX XXXXXTwo hours latter I get a phone call from *** telling me that my car is sitting out side with no oil in to they refuse to work on it because the oil pan drain plug was stripped out (the treads)I said what do I do now he said there not responsible for the fixi said you drained the oil now what do I do*** said that's up to you we are refusing to work on itMy son showed up at Walmart at 6:30pm on 05/15/*** told my son the same information and gave him the keysMy son *** several picturesI called my insurance company ( American family) that put a claim on it and had my car towed on 05/18/Now I find out I need a new oil pan, a new oil pan plug and a new
We do not have a dashboard camera however my husband saw the mechanics driven my car almost double the legal limitMy husband start yelling and screaming at the mechanic, and the manager jumped in and stated after we put a tire on we must do a test drive called the figure 8, not acceptable, by the mechanic driving my bwm like a maniac and furious, he caused a dysfunction on the back left tire, I had to take my car to bmw because the sensor would not go off, he was basically joy riding in my carCheck the videoMy husband stated he did this for ten minutes it appears that by him doing this has caused something to happen to the other tire and I had to get it replaced the same day, I believe the mechanic deliberately did something to my tire because my husband started yelling at him, the mechanic also got in my car dirty and did not cover the my car sits, the mechanic was very oily, if you pull The footage from the camera you will notice this, and we are not making this up This was
I used Walmart Billpay to pay a credit card bill at Walmart but my credit card company never got paid
On December 11, I made a credit card payment at the Walmart located at Burke Commons Road in Burke VA in the amount of However, to this date my credit card company has not yet received the payment The transaction number is TC# XXXX XXXX XXXX XXXX XXXX XX
I have attempted to correct this issue on many occasions but Walmart has no been willing to assist
On December 17th, I went back to the Burke Walmart to follow up on the payment The referred to call Walmart customer service On December 19th, I called Walmart customer service who told me such a request need to submitted online I submitted an email to Walmart on December 20th Walmart responded to my email saying that I need to call the store manager on December 21st On December 22nd, I called the store to speak with the manager, they left me on hold for over an hour before I gave up I tried
Walmart store at Samuel Blvd., Dallas TX XXXXXWhile almost all stores in Dallas, Mesquite, Garland charge $for a can of milk, this store charges $a canThe price on top of the shelf is $The cashier charges $and refuses to change it to the price displayed on top of the milk shelfHow can this store charge a much higher price from all other stores, a price higher than what is displayed?
Walmart lube performed a high mileage oil change on my car but did not check the fluids causing my transmission to go out
On July 25, I got a high mileage oil change at the Sylacauga, AL location walmartOn Thursday July 28, my car stalled and the mechanic stated that there was no transmission fluid in the carI had to pay to get my car towed and am waiting on the total cost of getting it fixedThere is no way the mechanics at Walmart checked my transmission fluids
This is in Regards to Gift Cards purchased for me as a Birthday Gift on 3/from both my Mother and sister purchased at your Comstock Park , Walmart store, both purchased on separate date prior to my birthday when I received these
3/tried to use the First one at Taco Bell , a $Gift Card , go thru Drive Thru and surprise $Dollar balance , so proceed to use Second Card same day at Burger King a $Card and $Dollars available on that as wellHow embarrassing
Returned both cards to my Mom and sister they took to the Walmart store 4/explained to management and they treated my Mom and Sister with the most disrespect telling them they have nothing to do with the Gift cards and to call the 1-number on the back of the Gift CardsHow can you say that , You sell the cards it is your responsibility to make sure they are properly activated and treat your Customers with the Utmost Respect !!
walmart not only owes my Mother and Sister an a Apology they need to take care of this matter Promptly
Lodena....you're correct stating that the Revdex.com is differentBack in the day, there was no YelpWe had to go through the Revdex.com to lodge a complaint and you are correct LodenaHow in the hell do they have an A plus rating with over complaint'sDoes "NOT" compute
The Poway, California store will knowingly over charge you if you do not examine your receipt very carefullyPrices on the wall, gondola's, freezers etcis not what rings up correctly at the POSBe aware of the scamIt has happened to me and then days later, the same item, the same customer and the same price gelgingNo one knows who their manager or supervisor is or name for that matterNor do they speak English
Walmart employee is curious about customer buying luggage
I have shopped at Walmarts for several decades and my complaint is about checkout clerk *** at the Walmart on Dunvale Rd, Houston, TX XXXXX on 7/9/I purchased luggage and clothing for $and *** asked if I was paying by debit or credit card When I said credit, she said "give me your driver's license and credit card" and then she looked at them and said "put the card into the reader" I asked *** if she asked all customers for ID and she said yes, she always does that for credit cards, if others don't ask for ID then they are not doing their job correctly I complained to "***" at customer service that in the last years of shopping at Walmart, this never happened and he said no, "every customer is asked to provide ID" I told him that was a statement, it is not true that "every customer is asked to provide ID" So I spoke to *** assistant manager and I said "if you ask one cu
Brought my van in for an oil changeGot it and next day there is a big oil puddle under my van.Store employees told me to get the car fixed,bring the receipt in and I would get paidI paid $for a new oil pan which their tech had stripped.No one told me there was a problem when I paid the billThe van did not leak when I brought it in.There was never a mention that this would be up for reviewI would have kept the oil pan and plug if this was the processI was led to believe by every store employee and manager that I spoke with that I had to get it fixedNow they say no Its just crazy
Product_Or_Service: oil change
Order_Number: XXXXX
ON 8/16/I WAS IN WALMART And SAW a candle on the shelf that had one price ,which had several candle on same product when I got to the check out the cashier said it was a another price ,I asked a store worked to help me she said she was the manger the head person and she was not going to give me the candle for the price on the tag ,she started to get rude ,like I had changed the item's or something and gather the candles in her hand and walked a way she had a bad attitude or something I have reached out to Wal-Mart calling them with no return calls to address what happen with manger's attitude and how she treats a customer, so for the past days I have reached out to them each time telling me they were sending my problem higher up with no return call
I am filing my complaint regards to the business not honoring there pricing of there products and there exchange and return policy
Dear *** *** and Walmart CEO,
I am contacting you about regards to purchase I have made at your South Sioux City NE Store # The purchase I made was a Gas Grill upc# XXXXXXXXXXXX and *** Lawn *** upc# XXXXXXXXXXXX on 7-20- and you guys did a price drop with days after I purchase it and I stopped in with my receipt to get my price adjustment and the young girl at the service desk would not honor told me they do not do price adjustments on lawn and gardens itemsI asked to speak with a manager and after waiting for over mins I end up leaving and called the store and asked to speak with a store manager and was told he was out and I was given to a another manager and talked with a guy and he told me the store manager would be back the next day and took my information to have him call me back and that nev
I went to Walmart of Toms-river to exchange a battery that's less than month old they refused to return or exchange
The customer service was mocking me who is years old and kept talking to other customer about me and said he is dreaming to return a battery which he can't remember where he bought it from or have a receipt was very disappointed I just need a battery to make my car run again I cannot afford to buy another battery and this one is under years free replacement by Walmart
On 11/10/Fri, I shopped at the Walmart Pines Blvd, Pembroke Pines FLI paid for my items using a debit card and withdrew $ and received $billsOn 11/13/MonI went to Bank of America (BOA) to make a deposit of the $dollar bills and was told they where counterfeitThe BOA took my money and said they could not give it back to meThey gave me two counterfeit note reportsI was told to take the reports to Walmart The manager said she could not give me back my money because I had left the store without reporting the fraud, however, I was given their customer service numberLong story short, I am without my $dollars Walmart gave meThere is nothing they can do for meI am retired and cannot afford thisI Hope this does not happen to anyone elseDO NOT WITHDRAWN MONEY USING YOUR DEBIT CARD AT WALMART
Product_Or_Service: money from debit card
Hello I am writing to you today to let you know about a customer service issue at the Walmart Store at E Exposition Avenue Aurora, CO
I ordered Airbed Mattresses from walmart.com in 3/ Order: XXXXXXXXXXXXX It said nowhere online that I would have to return them in days after purchase if I wanted a full refundWhen I came to the customer pick up area on 3/16/at the store in Aurora at XXXXX E Exposition Avenue, Aurora, CO 80012, Store number: I was told that one of the mattresses orders was canceled and shipped backI did get an answer why and they said something as credit card issueI did get a refund on a air mattress but it was a refund for the Queen Air mattressHowever, the full air mattress was the one shipped backThe Queen air mattress was the one I took home and thought I would needI picked up my Queen Air mattress and went ahead and bought a new full air mattress that I was able to find on the rackThe full bed air mattress sku number
Unprofessional and rude
I got injured from a product I bought at Wal-Mart in late JulyI informed walmart about it and they put me in touch with the suppliers *** West *** Raul was in charge of my claim which works for *** *** didn't inform Kelly of my claim which is the buyer that works for walmartKelly promised a gift card for the reimbursement of the productI still haven't received thatKelly told me that she would get in touch with *** and see why they refused to investigate my claim when I sent them everything I hadThat was September 5th I spoke to herThe next day claims management inc which is walmarts insurance company, Lindsey called me stating its not their fault and she is sure they won't do anything about itI reached out to Dave *** which is Kelly's boss Sept19thHe haven't called me back at allI called today Sept 21st to escalate this issue again, Jamie says I can't speak to anyone and transfer me to customer relationsI didn't re
Walmart 2-yr Product Care plan serviced by Asurion has NOT been honoredSent tablet PC to Asurion, ZERO repairs were made when received back
1__Asurion took my information about my $2-yr cracked screen dropped-tablet warranty I purchased, then they sent me UPS label to ship tablet PC for repair; 2__I sent tablet PC off to Asurion in Buffalo, NY; 3___week later received tablet PC back from Asurion with ZERO repairs to the cracked screenScreen was STILL cracked in exact same pattern and locations where it was cracked when I sent it off
Walmart $Product Care plan serviced by Asurion of Buffalo, NY has NOT been honoredPlan will expire on July 17, Asurion apparently does not want to service items that are too close to the plan expiration dateWalmart will not give refunds on tablet PC computers or service plans that are older than than days from date of purchase
This is the SECOND time ASURION and WalMart have done this to me
This review is intended for the Wal-mart supercenter in cornelius Oregon
I intend to post this review anywhere and everywhere possible to deter as mucg business as possible from them after ther experience I had, and intend to spread the word to my friends and family in the area as well
Worst experience with a retail manager I have ever experienced*** the assistant manager is the most vile and disrespectful management I have ever had the displeasure of dealing withAnd *** the store manager cares so little about customers that he refuses to even call me to rectify the actions of his staffI purchased two tablets for my business, tried to take them back a few hours later because apparently they were the wrong kind for what I needed, and they refused to accept them without a piece paper that came in the boxSeems a little ridiculous, but alright, that's policy, I can understand thatI'm not unreasonableWhat I can't understand is being so directly disrespectful to a customer who spends thousands at your store on business supplies and technology that when he asks "so the paper cost me $500?" For you to respond "Yup, sorry about your luck"And cut them off when they're talking and trying to explain saying "no, no, no"I will NEVER do business with walmart again due to the complete incompetence of the management,and their inability to follow back up with me, attempt to reach a resolution, or show virtually any concern for their customers How *** got to be the manager of anything when he can't even manage his own attitude is beyond me Keep your attitude to yourself!
An Oil Change was done on my vehicle without my consent They didn't talk to us in advance or after the work was done Nor dd they mention it to us after the fact We found out a month later when I saw a note on the receipt stating that they didn't check the transmission fluid because the dipstick was broken
It wasn't They had ripped the goose neck dipstick tube off They damaged my truck in an unauthorized service
I spoke with the dealership that provides me with free oil changes and they assured me that it wasn't like that the month prior
The associate manager, *** (no last name provided), states that they told us bout the work before and after it was done That is simply not true He states there is no one higher then him I could talk with Also not true as he isn't the store manager They refuse to acknowledge the damage they did or that they performed an unauthorized repair
Your Walmart Vision Center in Apple Valley, MN is a complete joke! I ordered glasses and lenses from this location Came back week later to the service rep asking if I had the lensesBeing they were new and needed to be ordered why would I have them if they were being shipped new I stated The rep asked me to wait a minute Putting and together after being there yesterday when they said my glasses were ready and weren't as someone put the demo glasses in my waiting on purchased tray The rep started to put my lenses in the demo unit which I was originally never told or soldWhen I buy something I don't expect to be swindled by someone trying to slip in a used pair of glasses that have been tried on by 1000's of people who were twisting and bending the frames This is a complete joke If Walmart is doing this to all customers who are purchasing frames this needs to be called out If Walmart is keeping the frames nice and pretty on their shelf's at their clients expense of getting the cheap used demo ones and not telling the customers this is an critical issue I will never shop at a Walmart Vision Center again!! Correct your employees and very poor procedures!!! So frustrated at the time and money I wasted at this place I asked for a refund of the glasses for how frustrated I was regarding thisI'm thinking of returning my contacts as well and taking my business elsewhere as this is swindling your customers hard earned money A very upset customer
Refund refused
Purchased a bottle of drank gel cleaner from WalmartOnce getting it home I realized that the contents of the bottle were not in fact drank cleaner, but instead some other water based productWhen attempting to return it to the store store managers *** and *** and assistant manager *** refused to refund my money or exchange the productI have since then purchased the same product from target, and their product was correct and not manipulated like the product purchased from WalmartThe ***
took car in for an oil change damaged the oil pan and plughad to have car towed no oil was left in itbeen without a car for over a week
On Sunday 05/15/took my car a PT Cruiser in for a simple oil change to the service departmentthe manager *** helped meMy repair # was XXXXX XXXXXTwo hours latter I get a phone call from *** telling me that my car is sitting out side with no oil in to they refuse to work on it because the oil pan drain plug was stripped out (the treads)I said what do I do now he said there not responsible for the fixi said you drained the oil now what do I do*** said that's up to you we are refusing to work on itMy son showed up at Walmart at 6:30pm on 05/15/*** told my son the same information and gave him the keysMy son *** several picturesI called my insurance company ( American family) that put a claim on it and had my car towed on 05/18/Now I find out I need a new oil pan, a new oil pan plug and a new
We do not have a dashboard camera however my husband saw the mechanics driven my car almost double the legal limitMy husband start yelling and screaming at the mechanic, and the manager jumped in and stated after we put a tire on we must do a test drive called the figure 8, not acceptable, by the mechanic driving my bwm like a maniac and furious, he caused a dysfunction on the back left tire, I had to take my car to bmw because the sensor would not go off, he was basically joy riding in my carCheck the videoMy husband stated he did this for ten minutes it appears that by him doing this has caused something to happen to the other tire and I had to get it replaced the same day, I believe the mechanic deliberately did something to my tire because my husband started yelling at him, the mechanic also got in my car dirty and did not cover the my car sits, the mechanic was very oily, if you pull The footage from the camera you will notice this, and we are not making this up This was
I used Walmart Billpay to pay a credit card bill at Walmart but my credit card company never got paid
On December 11, I made a credit card payment at the Walmart located at Burke Commons Road in Burke VA in the amount of However, to this date my credit card company has not yet received the payment The transaction number is TC# XXXX XXXX XXXX XXXX XXXX XX
I have attempted to correct this issue on many occasions but Walmart has no been willing to assist
On December 17th, I went back to the Burke Walmart to follow up on the payment The referred to call Walmart customer service On December 19th, I called Walmart customer service who told me such a request need to submitted online I submitted an email to Walmart on December 20th Walmart responded to my email saying that I need to call the store manager on December 21st On December 22nd, I called the store to speak with the manager, they left me on hold for over an hour before I gave up I tried
Walmart store at Samuel Blvd., Dallas TX XXXXXWhile almost all stores in Dallas, Mesquite, Garland charge $for a can of milk, this store charges $a canThe price on top of the shelf is $The cashier charges $and refuses to change it to the price displayed on top of the milk shelfHow can this store charge a much higher price from all other stores, a price higher than what is displayed?
Walmart lube performed a high mileage oil change on my car but did not check the fluids causing my transmission to go out
On July 25, I got a high mileage oil change at the Sylacauga, AL location walmartOn Thursday July 28, my car stalled and the mechanic stated that there was no transmission fluid in the carI had to pay to get my car towed and am waiting on the total cost of getting it fixedThere is no way the mechanics at Walmart checked my transmission fluids
This is in Regards to Gift Cards purchased for me as a Birthday Gift on 3/from both my Mother and sister purchased at your Comstock Park , Walmart store, both purchased on separate date prior to my birthday when I received these
3/tried to use the First one at Taco Bell , a $Gift Card , go thru Drive Thru and surprise $Dollar balance , so proceed to use Second Card same day at Burger King a $Card and $Dollars available on that as wellHow embarrassing
Returned both cards to my Mom and sister they took to the Walmart store 4/explained to management and they treated my Mom and Sister with the most disrespect telling them they have nothing to do with the Gift cards and to call the 1-number on the back of the Gift CardsHow can you say that , You sell the cards it is your responsibility to make sure they are properly activated and treat your Customers with the Utmost Respect !!
walmart not only owes my Mother and Sister an a Apology they need to take care of this matter Promptly
Lodena....you're correct stating that the Revdex.com is differentBack in the day, there was no YelpWe had to go through the Revdex.com to lodge a complaint and you are correct LodenaHow in the hell do they have an A plus rating with over complaint'sDoes "NOT" compute
The Poway, California store will knowingly over charge you if you do not examine your receipt very carefullyPrices on the wall, gondola's, freezers etcis not what rings up correctly at the POSBe aware of the scamIt has happened to me and then days later, the same item, the same customer and the same price gelgingNo one knows who their manager or supervisor is or name for that matterNor do they speak English
Walmart employee is curious about customer buying luggage
I have shopped at Walmarts for several decades and my complaint is about checkout clerk *** at the Walmart on Dunvale Rd, Houston, TX XXXXX on 7/9/I purchased luggage and clothing for $and *** asked if I was paying by debit or credit card When I said credit, she said "give me your driver's license and credit card" and then she looked at them and said "put the card into the reader" I asked *** if she asked all customers for ID and she said yes, she always does that for credit cards, if others don't ask for ID then they are not doing their job correctly I complained to "***" at customer service that in the last years of shopping at Walmart, this never happened and he said no, "every customer is asked to provide ID" I told him that was a statement, it is not true that "every customer is asked to provide ID" So I spoke to *** assistant manager and I said "if you ask one cu
Brought my van in for an oil changeGot it and next day there is a big oil puddle under my van.Store employees told me to get the car fixed,bring the receipt in and I would get paidI paid $for a new oil pan which their tech had stripped.No one told me there was a problem when I paid the billThe van did not leak when I brought it in.There was never a mention that this would be up for reviewI would have kept the oil pan and plug if this was the processI was led to believe by every store employee and manager that I spoke with that I had to get it fixedNow they say no Its just crazy
Product_Or_Service: oil change
Order_Number: XXXXX
ON 8/16/I WAS IN WALMART And SAW a candle on the shelf that had one price ,which had several candle on same product when I got to the check out the cashier said it was a another price ,I asked a store worked to help me she said she was the manger the head person and she was not going to give me the candle for the price on the tag ,she started to get rude ,like I had changed the item's or something and gather the candles in her hand and walked a way she had a bad attitude or something I have reached out to Wal-Mart calling them with no return calls to address what happen with manger's attitude and how she treats a customer, so for the past days I have reached out to them each time telling me they were sending my problem higher up with no return call
I am filing my complaint regards to the business not honoring there pricing of there products and there exchange and return policy
Dear *** *** and Walmart CEO,
I am contacting you about regards to purchase I have made at your South Sioux City NE Store # The purchase I made was a Gas Grill upc# XXXXXXXXXXXX and *** Lawn *** upc# XXXXXXXXXXXX on 7-20- and you guys did a price drop with days after I purchase it and I stopped in with my receipt to get my price adjustment and the young girl at the service desk would not honor told me they do not do price adjustments on lawn and gardens itemsI asked to speak with a manager and after waiting for over mins I end up leaving and called the store and asked to speak with a store manager and was told he was out and I was given to a another manager and talked with a guy and he told me the store manager would be back the next day and took my information to have him call me back and that nev
I went to Walmart of Toms-river to exchange a battery that's less than month old they refused to return or exchange
The customer service was mocking me who is years old and kept talking to other customer about me and said he is dreaming to return a battery which he can't remember where he bought it from or have a receipt was very disappointed I just need a battery to make my car run again I cannot afford to buy another battery and this one is under years free replacement by Walmart
On 11/10/Fri, I shopped at the Walmart Pines Blvd, Pembroke Pines FLI paid for my items using a debit card and withdrew $ and received $billsOn 11/13/MonI went to Bank of America (BOA) to make a deposit of the $dollar bills and was told they where counterfeitThe BOA took my money and said they could not give it back to meThey gave me two counterfeit note reportsI was told to take the reports to Walmart The manager said she could not give me back my money because I had left the store without reporting the fraud, however, I was given their customer service numberLong story short, I am without my $dollars Walmart gave meThere is nothing they can do for meI am retired and cannot afford thisI Hope this does not happen to anyone elseDO NOT WITHDRAWN MONEY USING YOUR DEBIT CARD AT WALMART
Product_Or_Service: money from debit card
Hello I am writing to you today to let you know about a customer service issue at the Walmart Store at E Exposition Avenue Aurora, CO
I ordered Airbed Mattresses from walmart.com in 3/ Order: XXXXXXXXXXXXX It said nowhere online that I would have to return them in days after purchase if I wanted a full refundWhen I came to the customer pick up area on 3/16/at the store in Aurora at XXXXX E Exposition Avenue, Aurora, CO 80012, Store number: I was told that one of the mattresses orders was canceled and shipped backI did get an answer why and they said something as credit card issueI did get a refund on a air mattress but it was a refund for the Queen Air mattressHowever, the full air mattress was the one shipped backThe Queen air mattress was the one I took home and thought I would needI picked up my Queen Air mattress and went ahead and bought a new full air mattress that I was able to find on the rackThe full bed air mattress sku number
Unprofessional and rude
I got injured from a product I bought at Wal-Mart in late JulyI informed walmart about it and they put me in touch with the suppliers *** West *** Raul was in charge of my claim which works for *** *** didn't inform Kelly of my claim which is the buyer that works for walmartKelly promised a gift card for the reimbursement of the productI still haven't received thatKelly told me that she would get in touch with *** and see why they refused to investigate my claim when I sent them everything I hadThat was September 5th I spoke to herThe next day claims management inc which is walmarts insurance company, Lindsey called me stating its not their fault and she is sure they won't do anything about itI reached out to Dave *** which is Kelly's boss Sept19thHe haven't called me back at allI called today Sept 21st to escalate this issue again, Jamie says I can't speak to anyone and transfer me to customer relationsI didn't re
Walmart 2-yr Product Care plan serviced by Asurion has NOT been honoredSent tablet PC to Asurion, ZERO repairs were made when received back
1__Asurion took my information about my $2-yr cracked screen dropped-tablet warranty I purchased, then they sent me UPS label to ship tablet PC for repair; 2__I sent tablet PC off to Asurion in Buffalo, NY; 3___week later received tablet PC back from Asurion with ZERO repairs to the cracked screenScreen was STILL cracked in exact same pattern and locations where it was cracked when I sent it off
Walmart $Product Care plan serviced by Asurion of Buffalo, NY has NOT been honoredPlan will expire on July 17, Asurion apparently does not want to service items that are too close to the plan expiration dateWalmart will not give refunds on tablet PC computers or service plans that are older than than days from date of purchase
This is the SECOND time ASURION and WalMart have done this to me
This review is intended for the Wal-mart supercenter in cornelius Oregon
I intend to post this review anywhere and everywhere possible to deter as mucg business as possible from them after ther experience I had, and intend to spread the word to my friends and family in the area as well
Worst experience with a retail manager I have ever experienced*** the assistant manager is the most vile and disrespectful management I have ever had the displeasure of dealing withAnd *** the store manager cares so little about customers that he refuses to even call me to rectify the actions of his staffI purchased two tablets for my business, tried to take them back a few hours later because apparently they were the wrong kind for what I needed, and they refused to accept them without a piece paper that came in the boxSeems a little ridiculous, but alright, that's policy, I can understand thatI'm not unreasonableWhat I can't understand is being so directly disrespectful to a customer who spends thousands at your store on business supplies and technology that when he asks "so the paper cost me $500?" For you to respond "Yup, sorry about your luck"And cut them off when they're talking and trying to explain saying "no, no, no"I will NEVER do business with walmart again due to the complete incompetence of the management,and their inability to follow back up with me, attempt to reach a resolution, or show virtually any concern for their customers How *** got to be the manager of anything when he can't even manage his own attitude is beyond me Keep your attitude to yourself!
An Oil Change was done on my vehicle without my consent They didn't talk to us in advance or after the work was done Nor dd they mention it to us after the fact We found out a month later when I saw a note on the receipt stating that they didn't check the transmission fluid because the dipstick was broken
It wasn't They had ripped the goose neck dipstick tube off They damaged my truck in an unauthorized service
I spoke with the dealership that provides me with free oil changes and they assured me that it wasn't like that the month prior
The associate manager, *** (no last name provided), states that they told us bout the work before and after it was done That is simply not true He states there is no one higher then him I could talk with Also not true as he isn't the store manager They refuse to acknowledge the damage they did or that they performed an unauthorized repair
Your Walmart Vision Center in Apple Valley, MN is a complete joke! I ordered glasses and lenses from this location Came back week later to the service rep asking if I had the lensesBeing they were new and needed to be ordered why would I have them if they were being shipped new I stated The rep asked me to wait a minute Putting and together after being there yesterday when they said my glasses were ready and weren't as someone put the demo glasses in my waiting on purchased tray The rep started to put my lenses in the demo unit which I was originally never told or soldWhen I buy something I don't expect to be swindled by someone trying to slip in a used pair of glasses that have been tried on by 1000's of people who were twisting and bending the frames This is a complete joke If Walmart is doing this to all customers who are purchasing frames this needs to be called out If Walmart is keeping the frames nice and pretty on their shelf's at their clients expense of getting the cheap used demo ones and not telling the customers this is an critical issue I will never shop at a Walmart Vision Center again!! Correct your employees and very poor procedures!!! So frustrated at the time and money I wasted at this place I asked for a refund of the glasses for how frustrated I was regarding thisI'm thinking of returning my contacts as well and taking my business elsewhere as this is swindling your customers hard earned money A very upset customer