Would not return or exchange black Friday item
My sister purchases Samsung sd cards on there black Friday sale My kids put them in there phone and they messed up there phone I took them back to the store, they said they would not exchange or replace because they were black Friday items
Murrieta ***, Auto Care CenterMy Everlast Car Battery failed in the morning and had to replace my alternator
Murrieta ***, Auto Care Center's Manager refused to acknowledge of documentation showing that the Everlast Car Battery failed twice in the morning and the recommendation from a certified mechanic that recommended to replace the battery based on failing twice and to alleviate future car failureThe consumer experienced battery issues in the morning, which resulted into the need to replace an alternatorRequest to have the car battery exchanged based on Walmart's policy that is publicly posted: If the battery fails in the first years you'll receive a replacement for freehttps://moneysmartfamily.com/money-saving-tips/walmart-everstart-car-battery...⇄
I ordered something online through walmart.comIt was listed as available for "same-day pickup" at this location I received an email a few hours later with an estimated pickup time The next day the item still was not available for pickup I called the store and they had "no record of my order" They cited a glitch in the system I asked to speak with a manager as I needed the item that dayI was put on hold for minutes I hung up and followed up with an online representative named *** He assured me the order was still processing Some time later I arrived in person at the store They did not know where my item was or what had happened to itI canceled the order at that time My money has not yet been returned and there has been no email confirmation of the cancellation Instead it still reads order processing I believe the claims of same day pickup at this location to be advertisingI could have ordered from *** Prime same day delivery without this problemVery poor customer service and failure to deliver on an advertised feature
I was racially profiled today, as I completed my purchase at the self checkout which included book bags for my nieces, I was told that these bags needed to be checked, and all the stuffing paper had to be removedThe other customers at the self checkout with similar items were not stopped for their bags to be checkedI immediately went to customer service and was told by the assistant manager on duty that "People tend to steal mens' razor blades worth $30.00, so that's why they needed to check your book bags." In other words they have to assume that I stole something, since in the past someone else who looks like me hasNo written policy or signage anywhere about a bag checkClearly not a consistently applied policy disgusting to be racially profiled in publicNever coming here again
Items are priced (Vella Wine) at Check out charged
Store Mgr refused to correct transaction claiming it was illegal in Indiana to change a price on alcohol even though it was misrepresentedlMgr seemed unconcerned about correcting the price on displayI'm sure other people were duped that day without noticing it
An Oil Change was done on my vehicle without my consent They didn't talk to us in advance or after the work was done Nor dd they mention it to us after the fact We found out a month later when I saw a note on the receipt stating that they didn't check the transmission fluid because the dipstick was broken
It wasn't They had ripped the goose neck dipstick tube off They damaged my truck in an unauthorized service
I spoke with the dealership that provides me with free oil changes and they assured me that it wasn't like that the month prior
The associate manager, *** (no last name provided), states that they told us bout the work before and after it was done That is simply not true He states there is no one higher then him I could talk with Also not true as he isn't the store manager They refuse to acknowledge the damage they did or that they performed an unauthorized repair
I took my chevytrailblazer to wal-mart for a oil change my truck was running fine driving it all over Atlanta and back and forth to NC to see my mother with no problem so it was time to go get the oil change because I take care of my truck because it is also my work truck for presser washing and landscaping and to get to all my SML jobs moveing services im sitting in the waiting room and the tech said your truck needs a fuel injection and it will run better so I agreed to pay the extra fee for the fuel injection cleaner I left from Wal-mart and got on the freeway and the check engine light began to blink that was strange all of a sudden the truck began to lose power and shake I pull over and the truck dont know weither it want to cut off or stay crank finally I make it back to wal-mart driving top speed of mph and I tell them and the guy says the guy that told me that I needed the fuel injection did not put it on the diagnostic tester and may have made a mistake by thinking that I n
I called Walmart in Mukwonago for tires for my Jeep LibertyI picked out the General Grabbers STXI had an appointment for June 14, 8amThey were put on and I arrived home at 10amMy husband looked at them as he got out of the jeep and noticed that the tires wobbled when he closed the doorWe took a good look at them - they looked like the side wall was too softI immediately called Walmart at 10am and said I didn't like the way the side wall was too soft - like it was flatI talked to the gentlemen that had the tires put on, he said the tire manager was not in till 10:30am and would have him call me at that timeI did ask the gentlemen about some wrangler tires - which he could orderBut the last two times we bought wranglers, they didn't last at all even with tire rotations every milesAll we wanted was to return the tiresIf they didn't have any we liked we would have purchased them somewhere else and had Walmart put them on even if it cost a little moreHe said the tire manager would give me a callNo one called me that day or the next dayI called back on June and asked for the store managerShe told me they all had a conversation about what they could do for me and as far as she knew they were heading back to the tire desk to call meI said no one called me, that is why I'm calling youI told her that we have bought many sets of tires from this Walmart and we didn't like the way we were treated when they didn't even call backI told her we will NOT buy tires from there ever againShe said she was sorry about the situationShe was going to look into why they didn't call me backWe decided to keep the tires after we didn't receive a call backI then asked her to call me back after she found out why they didn't call me back; she said she would call meIt is now days since I talked to her and no phone call backThis is no way to run a Walmart, especially if you want them as return customersIt seems to me there are several incompetent managers running that WalmartWe have not shopped at Walmart since and now shop at Target
A T-Mobile hotspot SIM card and $refill card were bought at Walmart Laguna Niguel on 9/Upon use while travelling in Yosemite, the hotspot would not workUpon consulting with T-Mobile, the refill card was improperly inactivated at Walmart - Laguna NiguelT-Mobile recommended returning to the same store to have the card re-activated or get a refund*** the dept manager for electronics (9/11:30AM), would not entertain a refund because the refill card code was scratched overHe said there was nothing they can doEven the other employee, *** was not helpful or open-mindedUpon calling T-Mobile again, they indicated again that the refill card has not been activated, so it can be still resold*** at T-Mobile indicated that retailers had a special telephone line to handle customer issuesGoing back to the electronics department, *** indicated they don't know of that telephone number*** in the meantimesaid he clocked out and cannot help me*** woul
The Assistant Store Manager refused to sell me an item for the In Store price posted on Walmart.com
On 2/17/2018, I went to the Walmart store located at Windward Parkway, Alpharetta GA and tried to purchase item #XXXXXXXXX Mainstays 10' x 10' Steel Easy Assembly GazeboAt Walmart.com the price for this item is or was listed as $for in store Only and $for onlineThe price in the store came up to over $190, Joseph the Assistant manager treated me very rude, embarrassed me and refused to sell me the gazebo for $(the price posted)I always shop at Walmart and am horrified by this treatment! What should have been a pleasant experience became very traumaticI was treated like a thief or liarI just spent over $on other outdoor furniture from Walmart
There was only one left in stock at the store and he even refused to hold the item until this was resolvedI showed him the website and the listing thereI informed him that there is an initiative by Walmart to dri
I was a customer late May at The Walmart in Florissant Missouri when several employees had a strong smell og weed ob them I had my year old grand daughter with me and I think a drug tests needs to be conduct or something thats wasnt acceptable at all .Im not sure if Ill shop at this walmart again I didnt feel comfortable I hope this issue is resolved
I took my vehicle to Walmart for two new tire I got there at the end of the day but they said that they could get my vehicle inThey also were rotating the remaining two tire stations to the frontThey page me when my vehicle was doneI went out to get into the veh and I noticed the hub caps did not look like they were properly placed onThey said that they have video of me bringing the vehicle in and all four of the hubcaps were thereThey garage was closed and all of the technicians had gone home for the dayI had no choice but to take the veh homeI was unable to bring it back right away because I have to be at work at am and I get off around 6:or depending on businessA couple of days later I noticed that I had a missing hubcap not to mention that my car was not running well since I had gotten the tiresI went back on 9/and advised them that I have always owned the vehicle and since I got the work done my hubcap is missing and I have never had this issue although
Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct
Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct
Walmart over charged me for a partThey put the wrong part in two years ago and made me pay the difference for the part that was under warranty
I have bought several batteries from Walmart in the pastThis time the battery was under warranty with themThey said that they put the wrong battery in a long time ago which was also still under warrantyI said "okay well can you put the right one in"? They said "yeah but you will have to pay the difference"I said "why should I pay the difference for something that you guys messed up"? They said "that's just how it is"Also the lady at the desk that was not in the conversation said "if you don't like it go to another Walmart"The staff were very rude and even the store manager came out and she would not even work with meThe price difference was about dollarsI sat there for about two hours waiting on them to come to the conclusion that they were not going to help me or honor the warranty unless I paid the differenceThe thing
Family Mobile locked my phone without telling meI paid for the phoneNow they are delaying unlocking it for free as stipulated on their WEB siteThey promised me to unlock it in hoursThat did not happenI am a disabled senior citizen that uses a cell phone for safety reasonsI might need to dial for obvious reasonsThey did this because they do not like me going over to a new service.They could just send me a check for $That is what I paid for the phoneThis is a company that does not know the difference between right and wrong
Product_Or_Service: unlock code
Account_Number: account # XXXXXXXXX
I sent a lg kphone to the Walmart family mobile return center on July 21, per calling Walmart family mobile on July I was given an order number and was told to send the defective phone to Lee road #Rochester NY The phone was purchased as Walmart in June and shut off after a couple weeksSince it was past Walmart day return they told me to send to the return centerI shipped it USPS tracking number and I tracked it to Lee road Rochester ny on July The problem is that when I call to get status I am told they cannot tell me any information regarding the phone I have been to!d that they received it I am to!d someone will call me back or they are expediting it and was even told last Thursday I would receive a replacement by this past MondayI have been to!d they don't have the replacement phone and feel like I am getting run around since I am getting so many stories and am in phone each time over minutes and was originally to!d in July when I call
Tried several times to speak with a supervisor at Walmart only to get the same response that the one supervisor in the entire walmart operations was in a meeting and that it would be hrs to get a call back which I did not receiveAlso my credit card was closed after and a half years of perfect payment history for a returned payment that was replaced with another payment within a few days of finding outBut still never had any day lates and always over paid monthly amount due
Walmart sold me a bad battery and will not replace it for free under the year warranty it's a everstartCar battery 78n cranking amps it's just about a year old andHas year warranty several of there batteries have failed on me told the manager and she said just buy one at another store I told her they should replace or refund and have the manufacturer stop sale bad batteries she also said she would not buy Wal-Mart batteries herselfSays year full replacement not had it over a yearIt's the store brand
Product_Or_Service: Batterie
Would not return or exchange black Friday item
My sister purchases Samsung sd cards on there black Friday sale My kids put them in there phone and they messed up there phone I took them back to the store, they said they would not exchange or replace because they were black Friday items
Murrieta ***, Auto Care CenterMy Everlast Car Battery failed in the morning and had to replace my alternator
Murrieta ***, Auto Care Center's Manager refused to acknowledge of documentation showing that the Everlast Car Battery failed twice in the morning and the recommendation from a certified mechanic that recommended to replace the battery based on failing twice and to alleviate future car failureThe consumer experienced battery issues in the morning, which resulted into the need to replace an alternatorRequest to have the car battery exchanged based on Walmart's policy that is publicly posted: If the battery fails in the first years you'll receive a replacement for freehttps://moneysmartfamily.com/money-saving-tips/walmart-everstart-car-battery...⇄
I ordered something online through walmart.comIt was listed as available for "same-day pickup" at this location I received an email a few hours later with an estimated pickup time The next day the item still was not available for pickup I called the store and they had "no record of my order" They cited a glitch in the system I asked to speak with a manager as I needed the item that dayI was put on hold for minutes I hung up and followed up with an online representative named *** He assured me the order was still processing Some time later I arrived in person at the store They did not know where my item was or what had happened to itI canceled the order at that time My money has not yet been returned and there has been no email confirmation of the cancellation Instead it still reads order processing I believe the claims of same day pickup at this location to be advertisingI could have ordered from *** Prime same day delivery without this problemVery poor customer service and failure to deliver on an advertised feature
I was racially profiled today, as I completed my purchase at the self checkout which included book bags for my nieces, I was told that these bags needed to be checked, and all the stuffing paper had to be removedThe other customers at the self checkout with similar items were not stopped for their bags to be checkedI immediately went to customer service and was told by the assistant manager on duty that "People tend to steal mens' razor blades worth $30.00, so that's why they needed to check your book bags." In other words they have to assume that I stole something, since in the past someone else who looks like me hasNo written policy or signage anywhere about a bag checkClearly not a consistently applied policy disgusting to be racially profiled in publicNever coming here again
Items are priced (Vella Wine) at Check out charged
Store Mgr refused to correct transaction claiming it was illegal in Indiana to change a price on alcohol even though it was misrepresentedlMgr seemed unconcerned about correcting the price on displayI'm sure other people were duped that day without noticing it
An Oil Change was done on my vehicle without my consent They didn't talk to us in advance or after the work was done Nor dd they mention it to us after the fact We found out a month later when I saw a note on the receipt stating that they didn't check the transmission fluid because the dipstick was broken
It wasn't They had ripped the goose neck dipstick tube off They damaged my truck in an unauthorized service
I spoke with the dealership that provides me with free oil changes and they assured me that it wasn't like that the month prior
The associate manager, *** (no last name provided), states that they told us bout the work before and after it was done That is simply not true He states there is no one higher then him I could talk with Also not true as he isn't the store manager They refuse to acknowledge the damage they did or that they performed an unauthorized repair
I took my chevytrailblazer to wal-mart for a oil change my truck was running fine driving it all over Atlanta and back and forth to NC to see my mother with no problem so it was time to go get the oil change because I take care of my truck because it is also my work truck for presser washing and landscaping and to get to all my SML jobs moveing services im sitting in the waiting room and the tech said your truck needs a fuel injection and it will run better so I agreed to pay the extra fee for the fuel injection cleaner I left from Wal-mart and got on the freeway and the check engine light began to blink that was strange all of a sudden the truck began to lose power and shake I pull over and the truck dont know weither it want to cut off or stay crank finally I make it back to wal-mart driving top speed of mph and I tell them and the guy says the guy that told me that I needed the fuel injection did not put it on the diagnostic tester and may have made a mistake by thinking that I n
I called Walmart in Mukwonago for tires for my Jeep LibertyI picked out the General Grabbers STXI had an appointment for June 14, 8amThey were put on and I arrived home at 10amMy husband looked at them as he got out of the jeep and noticed that the tires wobbled when he closed the doorWe took a good look at them - they looked like the side wall was too softI immediately called Walmart at 10am and said I didn't like the way the side wall was too soft - like it was flatI talked to the gentlemen that had the tires put on, he said the tire manager was not in till 10:30am and would have him call me at that timeI did ask the gentlemen about some wrangler tires - which he could orderBut the last two times we bought wranglers, they didn't last at all even with tire rotations every milesAll we wanted was to return the tiresIf they didn't have any we liked we would have purchased them somewhere else and had Walmart put them on even if it cost a little moreHe said the tire manager would give me a callNo one called me that day or the next dayI called back on June and asked for the store managerShe told me they all had a conversation about what they could do for me and as far as she knew they were heading back to the tire desk to call meI said no one called me, that is why I'm calling youI told her that we have bought many sets of tires from this Walmart and we didn't like the way we were treated when they didn't even call backI told her we will NOT buy tires from there ever againShe said she was sorry about the situationShe was going to look into why they didn't call me backWe decided to keep the tires after we didn't receive a call backI then asked her to call me back after she found out why they didn't call me back; she said she would call meIt is now days since I talked to her and no phone call backThis is no way to run a Walmart, especially if you want them as return customersIt seems to me there are several incompetent managers running that WalmartWe have not shopped at Walmart since and now shop at Target
A T-Mobile hotspot SIM card and $refill card were bought at Walmart Laguna Niguel on 9/Upon use while travelling in Yosemite, the hotspot would not workUpon consulting with T-Mobile, the refill card was improperly inactivated at Walmart - Laguna NiguelT-Mobile recommended returning to the same store to have the card re-activated or get a refund*** the dept manager for electronics (9/11:30AM), would not entertain a refund because the refill card code was scratched overHe said there was nothing they can doEven the other employee, *** was not helpful or open-mindedUpon calling T-Mobile again, they indicated again that the refill card has not been activated, so it can be still resold*** at T-Mobile indicated that retailers had a special telephone line to handle customer issuesGoing back to the electronics department, *** indicated they don't know of that telephone number*** in the meantimesaid he clocked out and cannot help me*** woul
I went to Walmart in Easrgate Ohio and bought sweet corn for fifty cents each I find I brought field corn instead
The Assistant Store Manager refused to sell me an item for the In Store price posted on Walmart.com
On 2/17/2018, I went to the Walmart store located at Windward Parkway, Alpharetta GA and tried to purchase item #XXXXXXXXX Mainstays 10' x 10' Steel Easy Assembly GazeboAt Walmart.com the price for this item is or was listed as $for in store Only and $for onlineThe price in the store came up to over $190, Joseph the Assistant manager treated me very rude, embarrassed me and refused to sell me the gazebo for $(the price posted)I always shop at Walmart and am horrified by this treatment! What should have been a pleasant experience became very traumaticI was treated like a thief or liarI just spent over $on other outdoor furniture from Walmart
There was only one left in stock at the store and he even refused to hold the item until this was resolvedI showed him the website and the listing thereI informed him that there is an initiative by Walmart to dri
I was a customer late May at The Walmart in Florissant Missouri when several employees had a strong smell og weed ob them I had my year old grand daughter with me and I think a drug tests needs to be conduct or something thats wasnt acceptable at all .Im not sure if Ill shop at this walmart again I didnt feel comfortable I hope this issue is resolved
I took my vehicle to Walmart for two new tire I got there at the end of the day but they said that they could get my vehicle inThey also were rotating the remaining two tire stations to the frontThey page me when my vehicle was doneI went out to get into the veh and I noticed the hub caps did not look like they were properly placed onThey said that they have video of me bringing the vehicle in and all four of the hubcaps were thereThey garage was closed and all of the technicians had gone home for the dayI had no choice but to take the veh homeI was unable to bring it back right away because I have to be at work at am and I get off around 6:or depending on businessA couple of days later I noticed that I had a missing hubcap not to mention that my car was not running well since I had gotten the tiresI went back on 9/and advised them that I have always owned the vehicle and since I got the work done my hubcap is missing and I have never had this issue although
Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct
Had an oil change from service dept and they put quarts to much back in and caused my car to have severe engine repairs and they refuse to correct
Walmart over charged me for a partThey put the wrong part in two years ago and made me pay the difference for the part that was under warranty
I have bought several batteries from Walmart in the pastThis time the battery was under warranty with themThey said that they put the wrong battery in a long time ago which was also still under warrantyI said "okay well can you put the right one in"? They said "yeah but you will have to pay the difference"I said "why should I pay the difference for something that you guys messed up"? They said "that's just how it is"Also the lady at the desk that was not in the conversation said "if you don't like it go to another Walmart"The staff were very rude and even the store manager came out and she would not even work with meThe price difference was about dollarsI sat there for about two hours waiting on them to come to the conclusion that they were not going to help me or honor the warranty unless I paid the differenceThe thing
Family Mobile locked my phone without telling meI paid for the phoneNow they are delaying unlocking it for free as stipulated on their WEB siteThey promised me to unlock it in hoursThat did not happenI am a disabled senior citizen that uses a cell phone for safety reasonsI might need to dial for obvious reasonsThey did this because they do not like me going over to a new service.They could just send me a check for $That is what I paid for the phoneThis is a company that does not know the difference between right and wrong
Product_Or_Service: unlock code
Account_Number: account # XXXXXXXXX
I want to say, I think they were rude yesterday 3-01-I am irritated about self check machinesI want them auditedThanks
I sent a lg kphone to the Walmart family mobile return center on July 21, per calling Walmart family mobile on July I was given an order number and was told to send the defective phone to Lee road #Rochester NY The phone was purchased as Walmart in June and shut off after a couple weeksSince it was past Walmart day return they told me to send to the return centerI shipped it USPS tracking number and I tracked it to Lee road Rochester ny on July The problem is that when I call to get status I am told they cannot tell me any information regarding the phone I have been to!d that they received it I am to!d someone will call me back or they are expediting it and was even told last Thursday I would receive a replacement by this past MondayI have been to!d they don't have the replacement phone and feel like I am getting run around since I am getting so many stories and am in phone each time over minutes and was originally to!d in July when I call
Tried several times to speak with a supervisor at Walmart only to get the same response that the one supervisor in the entire walmart operations was in a meeting and that it would be hrs to get a call back which I did not receiveAlso my credit card was closed after and a half years of perfect payment history for a returned payment that was replaced with another payment within a few days of finding outBut still never had any day lates and always over paid monthly amount due
Walmart sold me a bad battery and will not replace it for free under the year warranty it's a everstartCar battery 78n cranking amps it's just about a year old andHas year warranty several of there batteries have failed on me told the manager and she said just buy one at another store I told her they should replace or refund and have the manufacturer stop sale bad batteries she also said she would not buy Wal-Mart batteries herselfSays year full replacement not had it over a yearIt's the store brand
Product_Or_Service: Batterie