Walmart Pharmacy just charged me $instead of $for a prescription on their $Prescription Plan that I've been filling with them for years They were apparently out of the $brand so used the $brand without telling me; and they had days to fill the prescription When I called them they told me to come the next day (not telling me to bring in the medication) At Walmart Sunday they said I needed to come back with the medication; that's trips to get my medication I'm 74y.o., have chronic pain from Fibromyalgia and severe Arthritis, and trips, hr a trip, plus the cost of gas, is ridiculous Check your receipts before leaving the counter, no matter how long it takes and who is waiting in line
Was lied to about a refund from associate numerous time they have no record and was told the refund information was place in the notes of my fileAnd customer service deflected my questions about the matter
My car came in 3/17/at 2:20PM for Rot-BalTech *** didn't put one hubcap on rightfell of and management doesn't want to cover the cost
I brought the car in 3/17/at 2:20PM for free lifetime rotate and balance on my tiresIt finished at 3:07PM*** Wrote up my car*** the Service Manger and *** worked on my carWhich is a light Blue Chevy HHRService order XXXXXI went home at the end of the day straight from WalmartThe Driver Front Hubcap fell offI called when I got home and spoke to *** and ask who put the hubcaps on that sideThe next day came in brought the matter to *** Said they only cover the cost of the one hubcapBut these are aftermarket ones that are only sold in sets of KT Universal Wheel Cover, part number KTXXXX-XXSLThat are $at AutoZoneLast month I sent a customer complaint on Walmart website to this store and got no response from management
I was told by Walmart that I had won a $gift card and then my personal information was shared!
I received a message from Walmart saying that I had been randomly selected and that I had won a $gift card from Walmart I was then sent to a survey in which I was asked to give information so that they could confirm my identity and send me the cardI was asked questions about my email address, my phone number, my address, my gender my age, my political affiliation who I would vote for, my income my housing, if I was interested in solarThen I was taken off siteNow I am receiving unsolicited phone calls and emails about getting solar added to my home! This is a dishonest phishing scheme and I am very disappointed in Walmart!
NEVER BUY CLOTHES FROM THIS WALMART!
This Walmart has BED BUGSI was shopping looking to grab a pair of shortsI picked up the shorts to look at them, I noticed the BED BUGS crawling on the shorts! I immediately searched for management and showed her the bugsSHE DID NOTHING WHAT SO EVERShe allowed the customers to continue to shop in the store as well as clothes area(Which should have been off limits after site of BUD BUGS) ILL NEVER SHOP AT THAT STORE ANOTHER DAY IN MY LIFE!
My husband and I went to Dunedin, Florida to celebrate our year anniversaryWe had a late flight coming in and the only store open happened to be a Walmart Neighborhood Market located in Dunedin, FLWe hurriedly dropped all of our bags off and ran to the store at almost midnight to stock up on some groceriesUpon checking out, I was off grabbing a bag of lettuce I forgot and the cashier carded my husband and rang up wine we were purchasingWhen I arrived back at the cashier and added the lettuce to the conveyer belt, my husband indicated he was going outside to grab a Redbox movie and for me to pay for the transaction upon completionAfter she completes ringing up the rest of the items, she asks me for my ID for the wine she previously rung up using my husband's ID in my absenceI explained to her that she already carded my husband and that I currently do not have an ID or anything with me as it was in my luggage that we dropped off prior to grocery shoppingShe proceeds to tell me that she cannot in fact sell this wine then as my ID is also requiredI was completely appalled as I am a year old woman and with my HUSBANDI told her that this was ridiculous and have never experienced this anywhere else when purchasing wine beforeShe refused to sell us the wine, even after he proceeded to come back in the storeWhere is the logic in this policy? If a father were to stop in a local Walmart with his year old daughter and grab wine for dinner with the family, would he also refused service because his daughter is not of age? How is this policy justified across the board? I have never been so embarrassed or angry in my entire life over something so illogicalI was initially impressed by the Walmart neighborhood market given the amount of items they carried while being so smallHowever, after this awful experience, I will never step food in a Walmart againFor the record, the next day we purchased wine at a Walmart competitor, Target, and did not once experience this issue
I purchased a *** Mobile cell phone (Walmart's Data Done Right version) from Walmart on 10/10/After working fine for almost months, in early September the phone stopped making a connection to the Cellular Service, Data Service and even WiFiI have contacted *** Mobile (Walmart does not provide support I guess) several times in the past couple of weeks, and times was referred to ** for repair/replacement per the year warranty** stated both times that, based on the MEID number on the phone and the packaging, they do not have a record of manufacturing my phoneThe 2nd time, they said that it is either an international phone (not for use in the US) or counterfeitThe Walmart customer service representative's response was that they cannot do anything since the 15-day return window is upI don't know who is responsible for this, but at this point, it looks to me like Walmart sold me a phone that they shouldn't have
Product_Or_Service: Cell Phone
ON JULY 1ST I WAS ACCUSED OF TRYING TO STEAL ITEMS AND FORCED TO LEAVE THE STORE AFTER SPEAKING TO A STORE MANAGER IN THE STORE ON THAT SAME DAY AND WAS TAKEN OUT OF THE STORE *** *** AND THE ASISATANT MAMAGER SUPERVISORE *** WAS COMUNICATING BY THEIR PHONES IN THE STORE SPEAKING TO THE ASISTANT MANAGER IN THE BACK OF THE STORE I WAS VERY EMOTIONAL THAT DAY I HAD TO PY FOR ITEMS THAT I WAS ECUSE OF TAKING FROM THE SELF EXPRESS CHECK OUT THAT DAY AFTER SPENDING ON MY LINK CARD I AM A DIABLE SENIOR THE TREATMENT I RECIEVE FROM WLAMART ON THIS DAY WAS UNBELIEVEABLE I COULD NOT TAKE THE ITEMS I DID PURCHASE THAT DAY AS I SAT IN MY CAR AFTER THE EXPERIENCE THIS *** PERSON SUPPOSE TO BE SOME KIND OF DECTECTIVE FOR WALMART HUMILATED TO BAD AT THE CUSTOMER SERVICE DESK IN FRONT OF CUSTOMERS IN THE LINE BEHIND ME ACCUSING OF STEALING AND SAID TO ME IF I WAS DOING MY JOB YOU WOULD BE SITTING IN A LANSING POLICE CAR I AM GONNA GIVE YOU A PASS THIS TIME IMAGINE HOW I FELT AS I AM STANDING THERE ITEMS I HAD PAID FOR BEING EXAMINE AND ACCUSE OF NOT PAYING FOR ITEMS I HAVE FILE A COMPLAINT WITH WALMART CUSTOMER RELATIONS I ASKED THAT THAT COMPLAINT BE SENT TO THE UPPPER MANAGEMENT OF WALMART ALL I HAVE RECEIVE SINCE THIS HAS HAPPEN IS A PHONE CALL FROM ANOTHER ASSISTANT MANAGER AND WAS TOLD THAT THE MANGER *** WILL CALL ME AS OF THIS DATE NO PHONE CALL WALMART TOOK THIS ISSUE AND SWEPT IT UNDER THEIR RUG BEING TAKEN OUT A STORE I HAVE SHOP SINCE THE 70'S WHEN I WAS FORCE TO LEAVE THE STORE WHEN I MADE A STATEMENT TO THE ASSISTANT MANAGER THIS IS MILLION DOLLAR BUSINESS ONE CUSTOMER NOT SHOPPING AT WALMART NOT GOING TO PUT THEM OUT OF BUSINESS I HAVE ALWAYS VALUE WALMART CUSTOMER SERVICE SKILLS AND TAKEN CARE OF THERE CUSTOMERS THE DAY I WAS FORCE OUT OF THE STORE LET ME KNOW HOW WALMART REALLY VALUE ME AS A CUSTOMER
I HAVE BEEN BACK TO A WALMART STORE SINCE 7-1-17,
A VERY HURTING EXPERIENCE
No exchange
I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
Walmart of Dyersburg TN Shows entirely to much favoritism when it comes to its employeesYou pretty much have to kiss *** in order not to be coached or written upManagement is really quick to blow off customers and handed off to associatesYes I understand its an associates job to help customers but when a customer ask managementthey are quickly blown off and makes excuses The Store Manager literally walks around with his head up his rear end and blames associates when department manage complains to him3rd shift is by far the worse and had the worse management I have ever seenit makes no sense that customers have to wait to minutes when a lot of the associates are not trained to do certain thingsThis is by far the worse job I have ever hadUnfair Managementthere are some good ones but half of the management are terribleThe store is filthy dusty shelves and lots of bugsthe bathrooms are terriblethat back room smells like pure urine and general receiving never stays clean
The Vision Center of this Walmart in Apple Valley, MN has a sign saying that they take VSP insurance When I called and asked, I got a confirmation, but was never told that they are "out-of-network" I have been told by other Walmart Vision Centers and other doctors about whether they are in or out of network before, so I made the assumption that when I am not told addition information then they are in network Not until AFTER the exam was done and we were hit with a very big bill (more than printed on the sign due to additional unlisted cost of lenses for astigmatism) and told that they are out of network Between the time I was on the phone giving insurance info in the morning and the appointment in the afternoon when the insurance is checked, we should have been told about the actual non-coverage BEFORE the exam start so we can make a decision to go elsewhere
Bought a TvA part was not workingCalled warranty they sent a tech to service TvStill not workingAnd now it has a rainbow come out in picture and it zoomed in on it's own and can't get it to unzoomEven put new batteries on controllerAnd nothingTech called me on Febto see how the tv was doingAnd I explained what is happening nowAnd he told me to call the warranty againBecause he explained to them what he did and what the Tv was doing alreadyI Called the warranty today March 1,and they are giving me a hard timeI still have warranty on this TvI purchased extra yrs for itThe tech changed the mother board on itAnd when he turned it on he himself saw the rainbow of colors come out and he saw that the tv was not doing that beforeAnd now it wasHe said he was going to call them and let them knowAnd that he did his jobThe tech told me that the tv was defective and they needed to replace itBut they keep giving me the run around
Product_Or_Se
I canceled an order for glasses , but they tell me they can't refund the money from the gift card that the associate used my debit card for
I tried on glasses on Saturday, April 14, 2018, and chose a pairI didn't have my signed prescription with me- just a card with the prescription details, so the order couldn't be put in til she called my doctor on Monday morning I paid for them with my debit card, since I live an hour away from the store and she said I'd have to come back in to pay for them otherwiseShe said she'd put it on a gift card and put that with the framesShe said nothing about the fact that once placed on a gift card, the funds would be irretrievableI will not spend 328$ in Walmart and want the money put back on my debit card
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
*** *** *** Liquid Makeup *** was $online but they refused to price match
On 02/06/17, Monday around 8:pm I wanted to walmart at richmond hwy, alexandria, VA to buy *** *** *** Liquid Makeup *** according to their policy they do price match"Walmart's Price Matching PolicyWe're committed to providing low prices every day, on everythingSo if you find a lower price from an online retailer on an identical, in-stock product, or the item purchased from Walmart.com is now listed at a lower price, tell us and we'll match it".One of the CSm verified the price online, that was $and referred me to another person because she was on breakthe 2nd CSM, customer service manager, ringed up one item only but refused to accept my coupon on that productshe said I can only get one item but without couponso she wanted to sell items on regular priceshe refused to match the pricethere was a loss prevention
Online they advertised a TV for $That television was in stock, according to their dotcomBoth local stores were said to have themNeither did, despite phone calls directly to both stores to verify the online informationOnce at the stores, we were shown similar TVs for nearly double the moneySuddenly the online TV was out of stock and the $price was only for refurbished modelsComplete bait and switch/advertisementI have screenshots verifying my complaintAnd needing the TV for the upcoming Indy 500, we purchased the same model for $328...again, almost double the advertised price of $Employees at BOTH stores suggested calling the Revdex.com because this happens "all the time"That calling managers local will "get you nowhere"
I also complained on the phone only to be transferred repeatedly and ultimately hung up onWas asked for our email to send out our screenshots to prove our complaint, with no responseWas on hold until 9p...conveniently the time they close
We have been lied to over and over again from the initial television price, to it's availability, to who was going to help resolve this, to call backsIt's disgusting to think that the big giant department store wouldn't want to help one of their customers over a matter that has such an easy solutionJust honor what you advertise!! We were going to buy not one, but TWO of these for our houseWe were going to choose to spend hundreds of our hard earned dollars in their store...only to be essentially crapped on by themIt's not right, it's not fair
Why dupe the very people who makes you so successful???
I went to this walmart on 5/30/Unfortunatly I had lost my receipt to return the gate, when I walked tru the doors there was no one there so I went straight to *** ***When I got there the lady that was doing my return gift card asked me if someone gave me a sticker for the item at the door; I said there was no one thereI could tell she was furious by the face she madeShe made a phone call (i assume to the front door) but no one answeredShe said can I see your ID? I said I have my debit card with my name on it and I used to pay for the gate, she replied I can't use that (annoyed at my comment)I made a comment saying I've never had an assiciate ask me for my ID and she went off on me saying "meam I've worked here for 17yrs and I can tell you its policy..." I was so angry at her demeanor and attitude that I stopped listening and asked for a managerIn a very snide way she said "I can get you the assistant manager!" I started walking away because I was beyond upset! She asked me "where are you going?" In a very rude way I answered "where do you think!?" At this point I was done with her nonsence I went to my car to get my IDWhen I came back the assistant manager *** was smiling standing next to her; I directed my way and conversation towards him only saying "you're employee is very rude" the rude employee raised her voice almost screaming saying I have an eye witness I was not being rude" (there was a lady standing there with a stroller which I assume was her friend because she was just there having a conversation with her) I turned to her and said "I said your rude! Period!" At this point another associate was arriving to complete my giftcard refund she gave something to the new associate and said "good luck with this mess!" The assistant manager stood there the whole time smiling letting the lady practically yell and act the way she didWhen my transaction was finished I gave *** (the assistant manager) a few mins to see what he was going to say to me but nothing came out his mouth but a smile; so I said "good to know your just going to let your employee act like that" and walked awayI called the store to see if I could speak to the GM but due to the holliday I spoke to *** another assistant manager who pretty much told me I'll see what I can doI called walmart customer support which took notes of the incident and my phone number and said the GM whoud get in touch with me with in a week or soTo this day I have not received a call from the GM or an apology other than the one from customer support! This is ridiculous! How can this company let employees act in such a way! I get that the people at the front door made her job harder but that was not my fault! Unbelievable!!!
I have noticed on visits to walmart that the greeter very commonly asks to see receipts as customers are leaving the store This I found borderline harrassment in some way simply because I am not giving them a reason to be suspicious to check my items When I question the employees as to why, all I hear is that it is a new policy they have to uphold Earlier today, 6/11/17, I did not even make it literally three STEPS away from the register I checked out at before I was asked to show my receipt When I asked if they were serious, I was told they HAD to see the receipt because of shoes I had bought I was in self checkout, so apparently the cashier that ran it can't vouch that I was just there less than two minutes ago and could not print out another receipt once another customer starts to use it I had bought over $so several bags to go through to find it As I was searching I was told I could get a copy at customer service, where all registers had "lane closed" signs on them The closest cashier couldn't even answer a question of if anyone was even working in customer service or page assistance for a customer
At this point my autistic nephew has started stemming by rocking and humming loudly because the routine of shopping has been interruptedI'm getting irritated because I feel as though I am being treated as a criminal basically standing at the register I just used seconds before, and now I am trying to keep calm a special needs person having anxiety issues as well
I would file a complaint,but there are no actual disputes, just extremely *** off on this "policy" to check customers receipts where there is no reason to I can see if the alarm at the door went off, or I bought a $gaming system, but the item they pointed out specifically were $pair of shoes I was so *** off that if my nephew wasn't with me, I would be THAT customer that would suggest they look at the video and see for themselves I have no problem waiting I couldn't do that with an autistic person with me who is in the middle of an anxiety attack because of all this nonsense
Walmart Pharmacy just charged me $instead of $for a prescription on their $Prescription Plan that I've been filling with them for years They were apparently out of the $brand so used the $brand without telling me; and they had days to fill the prescription When I called them they told me to come the next day (not telling me to bring in the medication) At Walmart Sunday they said I needed to come back with the medication; that's trips to get my medication I'm 74y.o., have chronic pain from Fibromyalgia and severe Arthritis, and trips, hr a trip, plus the cost of gas, is ridiculous Check your receipts before leaving the counter, no matter how long it takes and who is waiting in line
Was lied to about a refund from associate numerous time they have no record and was told the refund information was place in the notes of my fileAnd customer service deflected my questions about the matter
Worst place to shop ever
My car came in 3/17/at 2:20PM for Rot-BalTech *** didn't put one hubcap on rightfell of and management doesn't want to cover the cost
I brought the car in 3/17/at 2:20PM for free lifetime rotate and balance on my tiresIt finished at 3:07PM*** Wrote up my car*** the Service Manger and *** worked on my carWhich is a light Blue Chevy HHRService order XXXXXI went home at the end of the day straight from WalmartThe Driver Front Hubcap fell offI called when I got home and spoke to *** and ask who put the hubcaps on that sideThe next day came in brought the matter to *** Said they only cover the cost of the one hubcapBut these are aftermarket ones that are only sold in sets of KT Universal Wheel Cover, part number KTXXXX-XXSLThat are $at AutoZoneLast month I sent a customer complaint on Walmart website to this store and got no response from management
I was told by Walmart that I had won a $gift card and then my personal information was shared!
I received a message from Walmart saying that I had been randomly selected and that I had won a $gift card from Walmart I was then sent to a survey in which I was asked to give information so that they could confirm my identity and send me the cardI was asked questions about my email address, my phone number, my address, my gender my age, my political affiliation who I would vote for, my income my housing, if I was interested in solarThen I was taken off siteNow I am receiving unsolicited phone calls and emails about getting solar added to my home! This is a dishonest phishing scheme and I am very disappointed in Walmart!
NEVER BUY CLOTHES FROM THIS WALMART!
This Walmart has BED BUGSI was shopping looking to grab a pair of shortsI picked up the shorts to look at them, I noticed the BED BUGS crawling on the shorts! I immediately searched for management and showed her the bugsSHE DID NOTHING WHAT SO EVERShe allowed the customers to continue to shop in the store as well as clothes area(Which should have been off limits after site of BUD BUGS) ILL NEVER SHOP AT THAT STORE ANOTHER DAY IN MY LIFE!
My husband and I went to Dunedin, Florida to celebrate our year anniversaryWe had a late flight coming in and the only store open happened to be a Walmart Neighborhood Market located in Dunedin, FLWe hurriedly dropped all of our bags off and ran to the store at almost midnight to stock up on some groceriesUpon checking out, I was off grabbing a bag of lettuce I forgot and the cashier carded my husband and rang up wine we were purchasingWhen I arrived back at the cashier and added the lettuce to the conveyer belt, my husband indicated he was going outside to grab a Redbox movie and for me to pay for the transaction upon completionAfter she completes ringing up the rest of the items, she asks me for my ID for the wine she previously rung up using my husband's ID in my absenceI explained to her that she already carded my husband and that I currently do not have an ID or anything with me as it was in my luggage that we dropped off prior to grocery shoppingShe proceeds to tell me that she cannot in fact sell this wine then as my ID is also requiredI was completely appalled as I am a year old woman and with my HUSBANDI told her that this was ridiculous and have never experienced this anywhere else when purchasing wine beforeShe refused to sell us the wine, even after he proceeded to come back in the storeWhere is the logic in this policy? If a father were to stop in a local Walmart with his year old daughter and grab wine for dinner with the family, would he also refused service because his daughter is not of age? How is this policy justified across the board? I have never been so embarrassed or angry in my entire life over something so illogicalI was initially impressed by the Walmart neighborhood market given the amount of items they carried while being so smallHowever, after this awful experience, I will never step food in a Walmart againFor the record, the next day we purchased wine at a Walmart competitor, Target, and did not once experience this issue
I purchased a *** Mobile cell phone (Walmart's Data Done Right version) from Walmart on 10/10/After working fine for almost months, in early September the phone stopped making a connection to the Cellular Service, Data Service and even WiFiI have contacted *** Mobile (Walmart does not provide support I guess) several times in the past couple of weeks, and times was referred to ** for repair/replacement per the year warranty** stated both times that, based on the MEID number on the phone and the packaging, they do not have a record of manufacturing my phoneThe 2nd time, they said that it is either an international phone (not for use in the US) or counterfeitThe Walmart customer service representative's response was that they cannot do anything since the 15-day return window is upI don't know who is responsible for this, but at this point, it looks to me like Walmart sold me a phone that they shouldn't have
Product_Or_Service: Cell Phone
ON JULY 1ST I WAS ACCUSED OF TRYING TO STEAL ITEMS AND FORCED TO LEAVE THE STORE AFTER SPEAKING TO A STORE MANAGER IN THE STORE ON THAT SAME DAY AND WAS TAKEN OUT OF THE STORE *** *** AND THE ASISATANT MAMAGER SUPERVISORE *** WAS COMUNICATING BY THEIR PHONES IN THE STORE SPEAKING TO THE ASISTANT MANAGER IN THE BACK OF THE STORE I WAS VERY EMOTIONAL THAT DAY I HAD TO PY FOR ITEMS THAT I WAS ECUSE OF TAKING FROM THE SELF EXPRESS CHECK OUT THAT DAY AFTER SPENDING ON MY LINK CARD I AM A DIABLE SENIOR THE TREATMENT I RECIEVE FROM WLAMART ON THIS DAY WAS UNBELIEVEABLE I COULD NOT TAKE THE ITEMS I DID PURCHASE THAT DAY AS I SAT IN MY CAR AFTER THE EXPERIENCE THIS *** PERSON SUPPOSE TO BE SOME KIND OF DECTECTIVE FOR WALMART HUMILATED TO BAD AT THE CUSTOMER SERVICE DESK IN FRONT OF CUSTOMERS IN THE LINE BEHIND ME ACCUSING OF STEALING AND SAID TO ME IF I WAS DOING MY JOB YOU WOULD BE SITTING IN A LANSING POLICE CAR I AM GONNA GIVE YOU A PASS THIS TIME IMAGINE HOW I FELT AS I AM STANDING THERE ITEMS I HAD PAID FOR BEING EXAMINE AND ACCUSE OF NOT PAYING FOR ITEMS I HAVE FILE A COMPLAINT WITH WALMART CUSTOMER RELATIONS I ASKED THAT THAT COMPLAINT BE SENT TO THE UPPPER MANAGEMENT OF WALMART ALL I HAVE RECEIVE SINCE THIS HAS HAPPEN IS A PHONE CALL FROM ANOTHER ASSISTANT MANAGER AND WAS TOLD THAT THE MANGER *** WILL CALL ME AS OF THIS DATE NO PHONE CALL WALMART TOOK THIS ISSUE AND SWEPT IT UNDER THEIR RUG BEING TAKEN OUT A STORE I HAVE SHOP SINCE THE 70'S WHEN I WAS FORCE TO LEAVE THE STORE WHEN I MADE A STATEMENT TO THE ASSISTANT MANAGER THIS IS MILLION DOLLAR BUSINESS ONE CUSTOMER NOT SHOPPING AT WALMART NOT GOING TO PUT THEM OUT OF BUSINESS I HAVE ALWAYS VALUE WALMART CUSTOMER SERVICE SKILLS AND TAKEN CARE OF THERE CUSTOMERS THE DAY I WAS FORCE OUT OF THE STORE LET ME KNOW HOW WALMART REALLY VALUE ME AS A CUSTOMER
I HAVE BEEN BACK TO A WALMART STORE SINCE 7-1-17,
A VERY HURTING EXPERIENCE
No exchange
I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
Walmart of Dyersburg TN Shows entirely to much favoritism when it comes to its employeesYou pretty much have to kiss *** in order not to be coached or written upManagement is really quick to blow off customers and handed off to associatesYes I understand its an associates job to help customers but when a customer ask managementthey are quickly blown off and makes excuses The Store Manager literally walks around with his head up his rear end and blames associates when department manage complains to him3rd shift is by far the worse and had the worse management I have ever seenit makes no sense that customers have to wait to minutes when a lot of the associates are not trained to do certain thingsThis is by far the worse job I have ever hadUnfair Managementthere are some good ones but half of the management are terribleThe store is filthy dusty shelves and lots of bugsthe bathrooms are terriblethat back room smells like pure urine and general receiving never stays clean
The Vision Center of this Walmart in Apple Valley, MN has a sign saying that they take VSP insurance When I called and asked, I got a confirmation, but was never told that they are "out-of-network" I have been told by other Walmart Vision Centers and other doctors about whether they are in or out of network before, so I made the assumption that when I am not told addition information then they are in network Not until AFTER the exam was done and we were hit with a very big bill (more than printed on the sign due to additional unlisted cost of lenses for astigmatism) and told that they are out of network Between the time I was on the phone giving insurance info in the morning and the appointment in the afternoon when the insurance is checked, we should have been told about the actual non-coverage BEFORE the exam start so we can make a decision to go elsewhere
Bought a TvA part was not workingCalled warranty they sent a tech to service TvStill not workingAnd now it has a rainbow come out in picture and it zoomed in on it's own and can't get it to unzoomEven put new batteries on controllerAnd nothingTech called me on Febto see how the tv was doingAnd I explained what is happening nowAnd he told me to call the warranty againBecause he explained to them what he did and what the Tv was doing alreadyI Called the warranty today March 1,and they are giving me a hard timeI still have warranty on this TvI purchased extra yrs for itThe tech changed the mother board on itAnd when he turned it on he himself saw the rainbow of colors come out and he saw that the tv was not doing that beforeAnd now it wasHe said he was going to call them and let them knowAnd that he did his jobThe tech told me that the tv was defective and they needed to replace itBut they keep giving me the run around
Product_Or_Se
I canceled an order for glasses , but they tell me they can't refund the money from the gift card that the associate used my debit card for
I tried on glasses on Saturday, April 14, 2018, and chose a pairI didn't have my signed prescription with me- just a card with the prescription details, so the order couldn't be put in til she called my doctor on Monday morning I paid for them with my debit card, since I live an hour away from the store and she said I'd have to come back in to pay for them otherwiseShe said she'd put it on a gift card and put that with the framesShe said nothing about the fact that once placed on a gift card, the funds would be irretrievableI will not spend 328$ in Walmart and want the money put back on my debit card
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
*** *** *** Liquid Makeup *** was $online but they refused to price match
On 02/06/17, Monday around 8:pm I wanted to walmart at richmond hwy, alexandria, VA to buy *** *** *** Liquid Makeup *** according to their policy they do price match"Walmart's Price Matching PolicyWe're committed to providing low prices every day, on everythingSo if you find a lower price from an online retailer on an identical, in-stock product, or the item purchased from Walmart.com is now listed at a lower price, tell us and we'll match it".One of the CSm verified the price online, that was $and referred me to another person because she was on breakthe 2nd CSM, customer service manager, ringed up one item only but refused to accept my coupon on that productshe said I can only get one item but without couponso she wanted to sell items on regular priceshe refused to match the pricethere was a loss prevention
Oil change done numerous times no leaks and suddenly oil is pouring out
Product_Or_Service: Oil change
Order_Number:
Online they advertised a TV for $That television was in stock, according to their dotcomBoth local stores were said to have themNeither did, despite phone calls directly to both stores to verify the online informationOnce at the stores, we were shown similar TVs for nearly double the moneySuddenly the online TV was out of stock and the $price was only for refurbished modelsComplete bait and switch/advertisementI have screenshots verifying my complaintAnd needing the TV for the upcoming Indy 500, we purchased the same model for $328...again, almost double the advertised price of $Employees at BOTH stores suggested calling the Revdex.com because this happens "all the time"That calling managers local will "get you nowhere"
I also complained on the phone only to be transferred repeatedly and ultimately hung up onWas asked for our email to send out our screenshots to prove our complaint, with no responseWas on hold until 9p...conveniently the time they close
We have been lied to over and over again from the initial television price, to it's availability, to who was going to help resolve this, to call backsIt's disgusting to think that the big giant department store wouldn't want to help one of their customers over a matter that has such an easy solutionJust honor what you advertise!! We were going to buy not one, but TWO of these for our houseWe were going to choose to spend hundreds of our hard earned dollars in their store...only to be essentially crapped on by themIt's not right, it's not fair
Why dupe the very people who makes you so successful???
I went to this walmart on 5/30/Unfortunatly I had lost my receipt to return the gate, when I walked tru the doors there was no one there so I went straight to *** ***When I got there the lady that was doing my return gift card asked me if someone gave me a sticker for the item at the door; I said there was no one thereI could tell she was furious by the face she madeShe made a phone call (i assume to the front door) but no one answeredShe said can I see your ID? I said I have my debit card with my name on it and I used to pay for the gate, she replied I can't use that (annoyed at my comment)I made a comment saying I've never had an assiciate ask me for my ID and she went off on me saying "meam I've worked here for 17yrs and I can tell you its policy..." I was so angry at her demeanor and attitude that I stopped listening and asked for a managerIn a very snide way she said "I can get you the assistant manager!" I started walking away because I was beyond upset! She asked me "where are you going?" In a very rude way I answered "where do you think!?" At this point I was done with her nonsence I went to my car to get my IDWhen I came back the assistant manager *** was smiling standing next to her; I directed my way and conversation towards him only saying "you're employee is very rude" the rude employee raised her voice almost screaming saying I have an eye witness I was not being rude" (there was a lady standing there with a stroller which I assume was her friend because she was just there having a conversation with her) I turned to her and said "I said your rude! Period!" At this point another associate was arriving to complete my giftcard refund she gave something to the new associate and said "good luck with this mess!" The assistant manager stood there the whole time smiling letting the lady practically yell and act the way she didWhen my transaction was finished I gave *** (the assistant manager) a few mins to see what he was going to say to me but nothing came out his mouth but a smile; so I said "good to know your just going to let your employee act like that" and walked awayI called the store to see if I could speak to the GM but due to the holliday I spoke to *** another assistant manager who pretty much told me I'll see what I can doI called walmart customer support which took notes of the incident and my phone number and said the GM whoud get in touch with me with in a week or soTo this day I have not received a call from the GM or an apology other than the one from customer support! This is ridiculous! How can this company let employees act in such a way! I get that the people at the front door made her job harder but that was not my fault! Unbelievable!!!
I have noticed on visits to walmart that the greeter very commonly asks to see receipts as customers are leaving the store This I found borderline harrassment in some way simply because I am not giving them a reason to be suspicious to check my items When I question the employees as to why, all I hear is that it is a new policy they have to uphold Earlier today, 6/11/17, I did not even make it literally three STEPS away from the register I checked out at before I was asked to show my receipt When I asked if they were serious, I was told they HAD to see the receipt because of shoes I had bought I was in self checkout, so apparently the cashier that ran it can't vouch that I was just there less than two minutes ago and could not print out another receipt once another customer starts to use it I had bought over $so several bags to go through to find it As I was searching I was told I could get a copy at customer service, where all registers had "lane closed" signs on them The closest cashier couldn't even answer a question of if anyone was even working in customer service or page assistance for a customer
At this point my autistic nephew has started stemming by rocking and humming loudly because the routine of shopping has been interruptedI'm getting irritated because I feel as though I am being treated as a criminal basically standing at the register I just used seconds before, and now I am trying to keep calm a special needs person having anxiety issues as well
I would file a complaint,but there are no actual disputes, just extremely *** off on this "policy" to check customers receipts where there is no reason to I can see if the alarm at the door went off, or I bought a $gaming system, but the item they pointed out specifically were $pair of shoes I was so *** off that if my nephew wasn't with me, I would be THAT customer that would suggest they look at the video and see for themselves I have no problem waiting I couldn't do that with an autistic person with me who is in the middle of an anxiety attack because of all this nonsense