The store refused to allow my husband to use a WIC voucher after he refused to sign the voucher prior to purchase, per the cashier, which WIC explicitly told us not to doShe then said she wanted proof he was even able to use it, which WIC said all he had to do was just sign the voucher because they have him listed as a proxy in their systemThe cashier then took our unsigned voucher away from the register to talk to a manager, which is grossly inappropriate It appears that the cashier retaliated against him
On Christmas Eve the store advertised they were open until They received a truck in that had Nintendo NES on them and they stocked the shelves at 4:Someone sent it to me and I immediately left my house to drive an hour to get thereUpon trying to enter at 5:a huge, rude employee yelled they were closedThis is advertisingI took a screenshot of the ad so can prove they said they were OPEN until 6pm
I used to work at this Walmart back in the automotive section and have always brought my cars in for tire work because of the pricesI have brought quite a few cars here and the service is getting worse and worseI went there on May 8th requesting a flat repair about 5pmI took note of how there were cars in the shopAll the bats were empty and the workers were sitting down relaxingI went inside asking for a tire repair which takes about min to doThe employees that were doing nothing behind the counter told me they couldn't do it because they are going to close at 7pm which was in hoursI asked again if they could check to see if they could get me in because I needed the cars tire repairedAnother employee instantly said no in a rude mannerI'm sick of going to this Walmart waiting hours for my car to get done, watching walmarts employees have rude attitudes towards customers, and sick of how lazy these employees are never wanting to do any workI will not be returning to this Walmart ever and will be sure to inform friends and family of the lack of customer service at this storeI definitely think management needs to do something about thisI am positive Walmart is losing income and service having lazy and rude employees
Checking out at Walmart in Thomasville and cashier charged the woman's groceries on my card, she also would not accept my EBT card
Checking out at Walmart in Thomasville NC and when the cashier told me I had $on my EBT card when I know I had $Then she told me the total was oVer $I was shockedI was in a hurry and finally went home to look at my receipt I noticed the cashier not only didn't know how to use my EBT card but that I paid for the woman's groceries that checked out before meI'm at the store now and management is refusing to refund ANY of the money, even the older woman's groceries the cashier charged meThis is unacceptable!!
I went to customer service to return some stuffed animals that I had bought.and they were very rude to me and embarrased me.they told me I couldnt return them becasue it was seasonal.because ppl would return them then rebuy them again.I picked up the policy mat that they have in counter to read it.and she rudely told me to put it back where it was.I the told her that I wasnt going to steal it that I was just looking for where in their policies it said that I wasnt able to return seasonal..she then very rudely told that I needed to place her policy back where she had it..so I told her I needed to speak to a supervisor.she said there wasnt one available and sarcastically said I was welcome to stay as long as I felt like until one showed up.she then brought a csm named david who just said..whatever she had already said that it was a no.and that he couldnt help me.so I said I wasnt leaving till I spoke to general mgr of store..n he also said rudely..u can wait for her allday..that she wasn
walmart oil change personell left my window down and it rained and my inside of truck was flooded with more than a inch of rain
I asked for an oil changed, they kept my truck for more than minutesWhen I came to pick it up they said they did not have the oil to change my oilalso I was earlier taken to a different part of the store to pay for the oil changeThe employee said it would be I said you must be mistaken I just had an oil changeHe said no you had four tires put onI could hardly understand the manI went back to the auto desk and another employees said we do not have your oil 5w0r 10wI started to leave but it was raining so hard one could not even see.After waiting for the rain to quit I went to my truck and the employee who parked it roll the window down, and my truck was flooded with waterin the seats in the dashboard all over the floorI had just bought a new blanket at another store and ruined it trying to dry some of the water off the seatTh
I had a horrible time at Walmart #in Tampa, FLIt seems every time I come into that store I am being harassed about my purchasesToday I left the store and as soon as I got to the exit I was ask to show my receipt for items I boughtI didn't have many items but there was another gentlemen that left the store before and then another gentlemen that left after me never had to show their receiptNow those gentlemen were white individuals and I am African AmericanI am beginning to think that store discriminateWell I don't think, I KNOW THAT THEY ARE!!!! This is not the way Walmart should be ranI am horribly disgusted!!! Just last week when I was in there a store associate argued me up and down to state I did not pay for my water because she didn't see it on the scan but it was listed as "Aquafina" and not "water" so the store associate again harassed me to see my receiptTOTALLY UNACCEPTABLE!!!! I tried reporting these issues today to a manager but no one came and picked up the line for over minutes!!! Again UNACCEPTABLE!!!
This is concerning the Walmart at FM Rd W, Houston, TX Worst experience at a Walmart everIt used to be a good Walmart but slowly disintegrated over timePlease see points below
Rude employees/bad customer service: Employees roll their eyes at customers and act as if they don't existOne time I had a receipt to return an item and an employee at customer service and the lady mentioned to go to another Walmart to do the return instead of doing it herself
Lack of security: At night people go around the parking lot asking for donationsProstitutes and truckers hang out in the parking lot No security cars are no longer in sight even though this location use to have them
Cashiers have lack of training: One cashier had charged me 4x for some cherries that I had originally ask her to remove from my purchasesInstead of fixing my receipt, she tried to charge me for her mistake
Bad management: In regards to #3, I went to customer service and told the manager on duty about the cashierThe manager looked at me stupidly and then walked off without correcting the cashier or correcting my receipt
Very disorganized: The signs above the aisles need correctionA aisle sign will state an item but that item will not be anywhere on that aisleI spent minutes looking for some canned fruitCouldn't find anyone to help me and it wasn't listed on any of the aisle signsI eventually gave up looking
I purchased a phone from Walmart back on Oct 31, 2017, going through the websiteI actually only used the phone for days and it didn't do what I needed it to do, so I began the return process as their Website directs you tooI continued to check to see if it made it back, it was only going to approx miles and when I discovered that it had been sent back, I called and asked what happened to my refund? I called the first time and the young Lady did say that it was there but it would be approx days for the refund as it was still in back? I explained my frustration as we are talking weeks and again NO REFUND, I called again and ended up having to ask to escalated my callI again dealt with a Man who said that they had already refunded me and I explained, No, I have now been waiting for weeks and although and he said that I needed to send my credit card statements for Oct and Nov? I told him No, that's not a option for me as I worked for a large Company and that's what I did for a living, I dealt with fraud and you never send your CC statement, to anyoneThis is someone who is suppose to be a Manager? Please keep in mind, I have been waiting since they recieved the phone back the first few days in Nov, for my refund and even after I said you can sit on the phone with me or call yourself as I had just got off the phone with my CC CompanyNow, we are Months and they have the phone and although through my Credit Card Company, I will get the refund, I will no longer shop at Walmart and Mr *** ***, CEO, shame on you for allowing your employee's to not assist the Customer, having to dispute a charge on a item that has been sent back to your store within days of arrival is unacceptable! I will share what happened to me to the Revdex.com and the FTCThis is what I call, very poor Customer Service!
Complaint is directed towards the Holly Springs, GA storeMissing groceries purchased is an on-going problem at this particuar store
O 3/2/16, I purchased items at the Holly Springs, GA WalmartWhen I returned home, I noticed that items that I purchased were not in any of the bagsI called back to the store, and as always, the responsibility was put on me to make sure that I spin the bag area at all times to make sure that I have all of my itemsNeedless to say, I had to return to this Walmart Customer Service to obtain a refund of the itemAlthough I had a reciept, the clerk was having difficulty locating one of the items because one of the items was coded differently, event though the items were rung up as the same priceI have been a Walmart Shopper for many yearsHowever, the quality of workers and customer service continues to be a hugh disappointmentMy WalMart shopping experience is costing me time and gas to return to the storeNo matter how much or litte I purch
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, ***, for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
Walmart has had to repair multiple
Problems I have had with the tires I purchased from thereToday I had aNow out resulted in destroying a rim als
I purchased four tires from Walmart, I've had to take them back multiple times because the balancing was wrongToday I had a blow out, I'm assuming it is the grade if tired they stand behind and it cause be to jump up on a curb and destroyed a manufactured rimSoIt only did I have to change a flat and I have a terminal illness I am sitting on a spare with the new tire in my trunk with a bent rim from the curbI don't think they should sell tires they can guarantee to have less trouble from plus now I gotta find a way to get a matching rim again which I cannot afford
Prices advertised for the store in Valley Alabama that are online are a bait and switch
I saw the prices advertised for the Valley Alabama store on 6-22-and went to the store to buy a inch televisionWhen I got to the store the prices were dollars and up more than advertised by the store online The same prices are still up in the ad the next day but the store says the television is more I call the store times and spent an hour calling the walmart help lint and was hung up on once and told too bad the next time I told them that there are laws against their bait and switch scheme, but useless I have been a loyal customer for years and have bought many items with my online account with them They get at least 75% of my total income Now I am out my time, gas and phone minutes I will avoid walmart from now on To help others I will report the bait and switch to the proper agencies ans the Alabama DA
Bad customer service , I feel discriminated on I had my receipt bought item prev/day and they would NOT take item back I need to go to where I got it
Hi I went to the Walmart in Hurst Address: Precinct Line Rd, Hurst, TX XXXXX on 5/to return a piece of clothing I bought 5/with Walmart on eastchase Anderson blvd , and I was told I could not get a refnd and I needed to drive back to the Walmart I got the item from !!!Why would I need to go to the Walmart I got it from when there is no damage had my receipts and bought it a day before not even hrs this needs to be noted I went to this Walmart abt 8;am on 5/to the customer counter this is by far the worse experience , I spend to much money at Walmart to be treated in this way
I purchased a acer computer on 01/02/I was not satisfied with the product and attempted to return it at the same location Research CenterI was told by the shift Ms *** I would have to take a Walmart gift card instead of refunding my moneyI am under the day return policyI have reached out to the store manager *** several times and he is never at this store locationHe has not returned my callsI just want to return this item and receive money back for it
Product_Or_Service: 01/02/
I recently purchased the gigabytes of 4G data Family Mobile prepaid plan for my cell phoneThe data stopped working after one week of service, and I subsequently called customer service multiple times and followed their troubleshooting instructions, but none of them workedThe data has since stayed on 2G, and I have been unable to use any of the functions data makes available, and this has hindered my daily life and my businessI completely rely on the data on a day-to-day basisFamily Mobile customer service gave me the email address for customer relations, and I wrote them an email asking for recompense for this ongoing issue, and customer relations disrespectfully and curtly responded by saying they could not give me a refund and to pay my billThere is no reason to pay my bill if my data is not workingThe second customer service representative I had spoken to stated that he would forward this problem to Family Mobile engineers, and they would contact me, and they never co
I was trying to return a heater to this business that was not blowing any heatUsually the policy is that they would give store credit if you don't have a receipt, if you have your IDThe product went on sale recently, so they are trying to return the sale price to me for $I paid over $for the product
I buy mainstays towels (27xin) in bulk many times at WalmartWhen I first started buying, I noticed a marked difference in thickness in certain colors of towels, so I avoided themNow, I've noticed measurement differences (which is highly imperative for me for what I do)I've called Walmart's corporate office four times during the month of August with ABSOLUTELY no return call and no resolutionThe first two times, I was promised that the manager, *** *** would call me to address problemThird call, I was promised that the marketing manager for Walmart (***) would cal meThe fourth time, I requested it to be escalated up the chain of command; with, again, no return call was receivedThis is advertising, inappropriate labeling, unprofessional, and financially rips off the publicI have all my receipts and photos to prove this!!
Product_Or_Service: Mainstays Towels (in X in)
Every time I pull up to the pharmacy window,the tech opens the sliding door and hits my vehicleI have seen this happen to other customersIt has caused some light scratching and a small dent in my doorAll I want is for walmart to fix the sliding doorIts a bad design and its damaging customer vehicles
The store refused to allow my husband to use a WIC voucher after he refused to sign the voucher prior to purchase, per the cashier, which WIC explicitly told us not to doShe then said she wanted proof he was even able to use it, which WIC said all he had to do was just sign the voucher because they have him listed as a proxy in their systemThe cashier then took our unsigned voucher away from the register to talk to a manager, which is grossly inappropriate It appears that the cashier retaliated against him
On Christmas Eve the store advertised they were open until They received a truck in that had Nintendo NES on them and they stocked the shelves at 4:Someone sent it to me and I immediately left my house to drive an hour to get thereUpon trying to enter at 5:a huge, rude employee yelled they were closedThis is advertisingI took a screenshot of the ad so can prove they said they were OPEN until 6pm
I used to work at this Walmart back in the automotive section and have always brought my cars in for tire work because of the pricesI have brought quite a few cars here and the service is getting worse and worseI went there on May 8th requesting a flat repair about 5pmI took note of how there were cars in the shopAll the bats were empty and the workers were sitting down relaxingI went inside asking for a tire repair which takes about min to doThe employees that were doing nothing behind the counter told me they couldn't do it because they are going to close at 7pm which was in hoursI asked again if they could check to see if they could get me in because I needed the cars tire repairedAnother employee instantly said no in a rude mannerI'm sick of going to this Walmart waiting hours for my car to get done, watching walmarts employees have rude attitudes towards customers, and sick of how lazy these employees are never wanting to do any workI will not be returning to this Walmart ever and will be sure to inform friends and family of the lack of customer service at this storeI definitely think management needs to do something about thisI am positive Walmart is losing income and service having lazy and rude employees
Checking out at Walmart in Thomasville and cashier charged the woman's groceries on my card, she also would not accept my EBT card
Checking out at Walmart in Thomasville NC and when the cashier told me I had $on my EBT card when I know I had $Then she told me the total was oVer $I was shockedI was in a hurry and finally went home to look at my receipt I noticed the cashier not only didn't know how to use my EBT card but that I paid for the woman's groceries that checked out before meI'm at the store now and management is refusing to refund ANY of the money, even the older woman's groceries the cashier charged meThis is unacceptable!!
I went to customer service to return some stuffed animals that I had bought.and they were very rude to me and embarrased me.they told me I couldnt return them becasue it was seasonal.because ppl would return them then rebuy them again.I picked up the policy mat that they have in counter to read it.and she rudely told me to put it back where it was.I the told her that I wasnt going to steal it that I was just looking for where in their policies it said that I wasnt able to return seasonal..she then very rudely told that I needed to place her policy back where she had it..so I told her I needed to speak to a supervisor.she said there wasnt one available and sarcastically said I was welcome to stay as long as I felt like until one showed up.she then brought a csm named david who just said..whatever she had already said that it was a no.and that he couldnt help me.so I said I wasnt leaving till I spoke to general mgr of store..n he also said rudely..u can wait for her allday..that she wasn
walmart oil change personell left my window down and it rained and my inside of truck was flooded with more than a inch of rain
I asked for an oil changed, they kept my truck for more than minutesWhen I came to pick it up they said they did not have the oil to change my oilalso I was earlier taken to a different part of the store to pay for the oil changeThe employee said it would be I said you must be mistaken I just had an oil changeHe said no you had four tires put onI could hardly understand the manI went back to the auto desk and another employees said we do not have your oil 5w0r 10wI started to leave but it was raining so hard one could not even see.After waiting for the rain to quit I went to my truck and the employee who parked it roll the window down, and my truck was flooded with waterin the seats in the dashboard all over the floorI had just bought a new blanket at another store and ruined it trying to dry some of the water off the seatTh
This store doesn't take recalled food off the shelves
I had a horrible time at Walmart #in Tampa, FLIt seems every time I come into that store I am being harassed about my purchasesToday I left the store and as soon as I got to the exit I was ask to show my receipt for items I boughtI didn't have many items but there was another gentlemen that left the store before and then another gentlemen that left after me never had to show their receiptNow those gentlemen were white individuals and I am African AmericanI am beginning to think that store discriminateWell I don't think, I KNOW THAT THEY ARE!!!! This is not the way Walmart should be ranI am horribly disgusted!!! Just last week when I was in there a store associate argued me up and down to state I did not pay for my water because she didn't see it on the scan but it was listed as "Aquafina" and not "water" so the store associate again harassed me to see my receiptTOTALLY UNACCEPTABLE!!!! I tried reporting these issues today to a manager but no one came and picked up the line for over minutes!!! Again UNACCEPTABLE!!!
This is concerning the Walmart at FM Rd W, Houston, TX Worst experience at a Walmart everIt used to be a good Walmart but slowly disintegrated over timePlease see points below
Rude employees/bad customer service: Employees roll their eyes at customers and act as if they don't existOne time I had a receipt to return an item and an employee at customer service and the lady mentioned to go to another Walmart to do the return instead of doing it herself
Lack of security: At night people go around the parking lot asking for donationsProstitutes and truckers hang out in the parking lot No security cars are no longer in sight even though this location use to have them
Cashiers have lack of training: One cashier had charged me 4x for some cherries that I had originally ask her to remove from my purchasesInstead of fixing my receipt, she tried to charge me for her mistake
Bad management: In regards to #3, I went to customer service and told the manager on duty about the cashierThe manager looked at me stupidly and then walked off without correcting the cashier or correcting my receipt
Very disorganized: The signs above the aisles need correctionA aisle sign will state an item but that item will not be anywhere on that aisleI spent minutes looking for some canned fruitCouldn't find anyone to help me and it wasn't listed on any of the aisle signsI eventually gave up looking
I purchased a phone from Walmart back on Oct 31, 2017, going through the websiteI actually only used the phone for days and it didn't do what I needed it to do, so I began the return process as their Website directs you tooI continued to check to see if it made it back, it was only going to approx miles and when I discovered that it had been sent back, I called and asked what happened to my refund? I called the first time and the young Lady did say that it was there but it would be approx days for the refund as it was still in back? I explained my frustration as we are talking weeks and again NO REFUND, I called again and ended up having to ask to escalated my callI again dealt with a Man who said that they had already refunded me and I explained, No, I have now been waiting for weeks and although and he said that I needed to send my credit card statements for Oct and Nov? I told him No, that's not a option for me as I worked for a large Company and that's what I did for a living, I dealt with fraud and you never send your CC statement, to anyoneThis is someone who is suppose to be a Manager? Please keep in mind, I have been waiting since they recieved the phone back the first few days in Nov, for my refund and even after I said you can sit on the phone with me or call yourself as I had just got off the phone with my CC CompanyNow, we are Months and they have the phone and although through my Credit Card Company, I will get the refund, I will no longer shop at Walmart and Mr *** ***, CEO, shame on you for allowing your employee's to not assist the Customer, having to dispute a charge on a item that has been sent back to your store within days of arrival is unacceptable! I will share what happened to me to the Revdex.com and the FTCThis is what I call, very poor Customer Service!
Complaint is directed towards the Holly Springs, GA storeMissing groceries purchased is an on-going problem at this particuar store
O 3/2/16, I purchased items at the Holly Springs, GA WalmartWhen I returned home, I noticed that items that I purchased were not in any of the bagsI called back to the store, and as always, the responsibility was put on me to make sure that I spin the bag area at all times to make sure that I have all of my itemsNeedless to say, I had to return to this Walmart Customer Service to obtain a refund of the itemAlthough I had a reciept, the clerk was having difficulty locating one of the items because one of the items was coded differently, event though the items were rung up as the same priceI have been a Walmart Shopper for many yearsHowever, the quality of workers and customer service continues to be a hugh disappointmentMy WalMart shopping experience is costing me time and gas to return to the storeNo matter how much or litte I purch
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, ***, for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
Walmart has had to repair multiple
Problems I have had with the tires I purchased from thereToday I had aNow out resulted in destroying a rim als
I purchased four tires from Walmart, I've had to take them back multiple times because the balancing was wrongToday I had a blow out, I'm assuming it is the grade if tired they stand behind and it cause be to jump up on a curb and destroyed a manufactured rimSoIt only did I have to change a flat and I have a terminal illness I am sitting on a spare with the new tire in my trunk with a bent rim from the curbI don't think they should sell tires they can guarantee to have less trouble from plus now I gotta find a way to get a matching rim again which I cannot afford
Prices advertised for the store in Valley Alabama that are online are a bait and switch
I saw the prices advertised for the Valley Alabama store on 6-22-and went to the store to buy a inch televisionWhen I got to the store the prices were dollars and up more than advertised by the store online The same prices are still up in the ad the next day but the store says the television is more I call the store times and spent an hour calling the walmart help lint and was hung up on once and told too bad the next time I told them that there are laws against their bait and switch scheme, but useless I have been a loyal customer for years and have bought many items with my online account with them They get at least 75% of my total income Now I am out my time, gas and phone minutes I will avoid walmart from now on To help others I will report the bait and switch to the proper agencies ans the Alabama DA
Bad customer service , I feel discriminated on I had my receipt bought item prev/day and they would NOT take item back I need to go to where I got it
Hi I went to the Walmart in Hurst Address: Precinct Line Rd, Hurst, TX XXXXX on 5/to return a piece of clothing I bought 5/with Walmart on eastchase Anderson blvd , and I was told I could not get a refnd and I needed to drive back to the Walmart I got the item from !!!Why would I need to go to the Walmart I got it from when there is no damage had my receipts and bought it a day before not even hrs this needs to be noted I went to this Walmart abt 8;am on 5/to the customer counter this is by far the worse experience , I spend to much money at Walmart to be treated in this way
I purchased a acer computer on 01/02/I was not satisfied with the product and attempted to return it at the same location Research CenterI was told by the shift Ms *** I would have to take a Walmart gift card instead of refunding my moneyI am under the day return policyI have reached out to the store manager *** several times and he is never at this store locationHe has not returned my callsI just want to return this item and receive money back for it
Product_Or_Service: 01/02/
I recently purchased the gigabytes of 4G data Family Mobile prepaid plan for my cell phoneThe data stopped working after one week of service, and I subsequently called customer service multiple times and followed their troubleshooting instructions, but none of them workedThe data has since stayed on 2G, and I have been unable to use any of the functions data makes available, and this has hindered my daily life and my businessI completely rely on the data on a day-to-day basisFamily Mobile customer service gave me the email address for customer relations, and I wrote them an email asking for recompense for this ongoing issue, and customer relations disrespectfully and curtly responded by saying they could not give me a refund and to pay my billThere is no reason to pay my bill if my data is not workingThe second customer service representative I had spoken to stated that he would forward this problem to Family Mobile engineers, and they would contact me, and they never co
I was trying to return a heater to this business that was not blowing any heatUsually the policy is that they would give store credit if you don't have a receipt, if you have your IDThe product went on sale recently, so they are trying to return the sale price to me for $I paid over $for the product
I buy mainstays towels (27xin) in bulk many times at WalmartWhen I first started buying, I noticed a marked difference in thickness in certain colors of towels, so I avoided themNow, I've noticed measurement differences (which is highly imperative for me for what I do)I've called Walmart's corporate office four times during the month of August with ABSOLUTELY no return call and no resolutionThe first two times, I was promised that the manager, *** *** would call me to address problemThird call, I was promised that the marketing manager for Walmart (***) would cal meThe fourth time, I requested it to be escalated up the chain of command; with, again, no return call was receivedThis is advertising, inappropriate labeling, unprofessional, and financially rips off the publicI have all my receipts and photos to prove this!!
Product_Or_Service: Mainstays Towels (in X in)
Every time I pull up to the pharmacy window,the tech opens the sliding door and hits my vehicleI have seen this happen to other customersIt has caused some light scratching and a small dent in my doorAll I want is for walmart to fix the sliding doorIts a bad design and its damaging customer vehicles