I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, [redacted] , for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
I returned a ink cartridge for my printer on 08/25:at the Walmart Store locates on Belmont Ave in Youngstown OH that I purchased on Walmart.com I still have not received the return purchase of $on my debit card account that I purchased the ink cartridge on Walmart .com
Walmart on Montfort Dr in Dallas has been checking receipts as clients exit the store for some months now This practice is discriminatory given that this is not a policy that is practiced across Walmart storesMoreover, consumers don't have a membership contract that requires said practice Yesterday, May 8, as I was exiting, the guard on duty not only demanded my receipt but he also expected me to open my bags so that he could check off every single item This practice is discriminatory and must stop immediately I will submit a complaint with the state attorney general's office and will go to the press
This review is intended for the Wal-mart supercenter in cornelius Oregon. I intend to post this review anywhere and everywhere possible to deter as mucg business as possible from them after ther experience I had, and intend to spread the word to my friends and family in the area as well. Worst experience with a retail manager I have ever experienced. [redacted] the assistant manager is the most vile and disrespectful management I have ever had the displeasure of dealing with. And [redacted] the store manager cares so little about customers that he refuses to even call me to rectify the actions of his staff. I purchased two tablets for my business, tried to take them back a few hours later because apparently they were the wrong kind for what I needed, and they refused to accept them without a piece paper that came in the box. Seems a little ridiculous, but alright, that's policy, I can understand that. I'm not unreasonable. What I can't understand is being so directly disrespectful to a customer who spends thousands at your store on business supplies and technology that when he asks "so the paper cost me $500?" For you to respond "Yup, sorry about your luck". And cut them off when they're talking and trying to explain saying "no, no, no". I will NEVER do business with walmart again due to the complete incompetence of the management,and their inability to follow back up with me, attempt to reach a resolution, or show virtually any concern for their customers. How [redacted] got to be the manager of anything when he can't even manage his own attitude is beyond me. Keep your attitude to yourself!
On 9/2/16 I took our truck into the Walmart super center at 250 Vista Knoll Parkway in Reno NV, around 3:30 pm... Twice the tech came to ask if I was aware that the oil pan drain plug was bent and that they could not perform the oil change if it was damaged... (It is a rubber gasket) I should have known right then what kind of employees I was dealing with. .... then they asked if I was aware of leaks coming from the engine (yes, and it is a common issue with our truck, not a major deal) and then they proceeded to take photos of the un-linked sway bars (which they had nothing to do with the service I requested), finally they began to change the oil... they proceeded to unhook the air filter(didn't need to be unhooked) and remove the hoses and connectors, they drained the oil, and then tried to put on an oil filter for a light weight vehicle(not even the same size as the filter they removed), after a drawn out discussion my guess is that they finally decided it was not the correct filter. They retrieved what appeared to be the correct filter... and installed it... they failed to even perform the services they have listed on their website.... Vacuum interior Check and fill transmission fluid Check battery performance Check air filter check wiper blades check headlines | check signal, brake and taillights... with the exception of one ... they checked the front and rear differentials for fluid... but when doing this they must have accidentally or purposefully drained the fluid and failed to replace it... they noted on the receipt that they checked it and made no other notes about levels or the need to refill it... and marked the cases with their industry standard blue marks. Finally they closed up the truck and sent me on my way around 5:45pm (over two hours to do a basic lube and oil change) About 50 yards outside of the shop area there was a strange rattling noise coming from the engine... low and behold they failed to connected the air filter to the engine ( could have destroyed the engine if it went unnoticed)... I hooked it back up myself upon further inspection it was also noticed that they had used lock-tight on the oil pan seal... and a few other things they had touched( if it gets in the engine oil it will destroy the engine) , I also checked the tires and they were over inflated by 15 to 20 lbs each (also noted on the receipt...) which driving long distances at highway speeds could have caused a fatal situation if I had not checked it... I called the store manager the moment I got home and complained about the service and he wanted us to bring our vehicle back to have him perform the service... but after that experience I am never taking any of my vehicles to them again... so I told him no... The next day 9/3/16 I was heading out to a camping trip with friends and family and about 128 miles outside of Reno, NV about 9:30am (less than 24 hours since the service) the truck began to make a strange noise and lurched forward it felt like my engine had blown up... I immediately stopped and pulled off the road... I check the drive line, the tires, the fuel pump, then I noticed the telltale blue marks on the front and rear differentials... at that moment I realized what they had done... they had opened the differentials up at the shop to check them and failed to make sure whatever fluid they removed or let drain out had been replaced. I called the store manager and told him what had happened he said that we could tow it back to their shop and have it looked at by the insurance adjustor. Needless to say that my truck was fried... I called AAA and had them tow the truck back to my home... I told him that the truck will be available at our property or at a mechanic of our choosing for their adjustor to inspect... he had no response... I was unavailable until 9/7/16 and on on 9/7, 9/8 & 9/9 I called the manager multiple times with no response... I finally called their market office at the Keitzke location and spoke with a lovely lady named ***...she finally provided my with a claim number and contact for their insurance agent at Sedgwick insurance. I called and had to leave a message with no response... I so I called the Vista Knoll location again and had my girlfriend ask for the direct contact for their liability insurance claims (since clearly they were avoiding me)... we received another number and called and left a message with no response..... I called my car insurance company and they helped me locate the adjustor for my claim against Wal-Mart... same day... the Sedgwick adjustor on a recorded phone call asked me about what service I had come in for... and what that service entailed I let him know that is something he should know since it was his client that performed the service... I had to be the one to tell him what he was supp
Received a coupon for 10% off of my grocery order for Walmart grocery pickupSounded like a good idea I am very busy and thought it could save some time and hassleTook some time to place my order and went to schedule order for pick up that daySchedule pick up between and p.mRealized that it was for the next day I cancelled my orderWhy would Walmart not have same day service for grocery orders.? In typical Walmart fashion they are labor short at the expense of the customer we all know the lines whether they're busy or notThis is the way they do and will continue to do businessMeanwhile the order place on a Friday holiday weekend was billed to my debit card and money is being held still days later and it was even a Walmart debit card! Now with gasoline and groceries they don't put a hold on as long so now days later on Monday they still have my grocery money even though order was cancelledNow naturally they will offer a typical run around saying that the bank holds the money blah blah blah well they have not put the same thought as they do with gasoline holds into grocery money transactions! And it was their card and they are in League with the bankAgain in typical Walmart fashioned rolled it out too soon with not enough thought into the marketing and all the detailsThe bottom line is they flat-out don't careagain, walk into any Walmart store where they're not very busy and you will see long lines because they don't care about the customer they only care about their profits that's how you become the biggest company in the history of the worldGreat idea Walmart unfortunately you're too cheap and ineffective to roll it out properly
I needed a prepaid phone and wireless plan and purchased from Walmart on Richmond RdThe booklet doesn't include truthful information On June at 8:34:AM I purchased total wireless prepaid a wireless plan and a sim card according to an employee's recommendationBefore purchasing the plan I had my IPhone with me and I specifically asked the employee if the plan was compatible with my phone and or not he told me that the plan would work with any phoneAfter coming home I called the number that provided on the booklet and I have asked to provide the pin number to be able to activate plan thus I had to scratch the card to provide the PIN numberAfter spending an hour on the phone after giving my phone's IEMI and MEID number I was told that my phone was not compatible with plan thus the plan wasn't activatedAccording to Total wireless policy buying it from a retailer they couldn't refund $to me thus I was also told to go back to Walmart to get a refundI went to Wa
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refused The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refusedI attempted to match the price shown online and the price that was shown and advertised in other Wal-Mart's in town, but was told they wouldn'tThe manager and cashier said the discount was too large compared to their own price in storeThe price advertised on the sticker was one amount, and rang up $higher at the checkoutThe item in question is Walmart #: XXXXXXXXXWhich rang up in store, showed $on the label in aisle, and shows $at other local Wal-Mart's
I WAS SHOPPING IN THIS STORE THIS MORNING AND THEY WERE WAXING THE FLOOR IN AN AREA I WANTED TO SHOP IN, SO I FELT THE FLOOR AND IT WAS DRY AND NOT EVEN TACKY, SO I WALKED ACROSS A CORNER ONLY USING 2 STEPS AND THE NIGHT MANAGER WENT OFF ON ME FOR LEAVING FOOT PRINTS ALL OVER HIS NEWLY WAXED FLOORS WHEN THERE WAS OTHER WORKERS THERE WHO WERE RESPONSIBLE FOR MOST THE FOOT PRINTS,BUT HE SAID NOTHING TO THEM. HE DIRECTED HIS COMMENTS TO ME AND HE EVEN CALLED BY MY NAME BECAUSE HE KNEW MY NAME. HIS ATTITUDE WAS THAT OF VERY VERY RUDE PERSON AND NOT OF A MANAGER WHO SHOULD HAVE KNOW BETTER TO REACT TO ANY SITUATION. I was prepared to spend at least 200.00, But because of his remarks I will spend my money elsewhere WHERE THEY TREAT THEIR CUSTOMER WITH RESPECT
This review is intended for the Wal-mart supercenter in cornelius Oregon I intend to post this review anywhere and everywhere possible to deter as mucg business as possible from them after ther experience I had, and intend to spread the word to my friends and family in the area as well Worst experience with a retail manager I have ever experienced [redacted] the assistant manager is the most vile and disrespectful management I have ever had the displeasure of dealing withAnd [redacted] the store manager cares so little about customers that he refuses to even call me to rectify the actions of his staffI purchased two tablets for my business, tried to take them back a few hours later because apparently they were the wrong kind for what I needed, and they refused to accept them without a piece paper that came in the boxSeems a little ridiculous, but alright, that's policy, I can understand thatI'm not unreasonableWhat I can't understand is being so directly disrespectful to a customer who spends thousands at your store on business supplies and technology that when he asks "so the paper cost me $500?" For you to respond "Yup, sorry about your luck"And cut them off when they're talking and trying to explain saying "no, no, no"I will NEVER do business with walmart again due to the complete incompetence of the management,and their inability to follow back up with me, attempt to reach a resolution, or show virtually any concern for their customers How [redacted] got to be the manager of anything when he can't even manage his own attitude is beyond me Keep your attitude to yourself!
I purchased a tent online for next day store pickupThe store email twice saying it has been delayedCalled customer service and the said the store was looking for the item and that they could not give me a date to pick the item upI asked to have my money back to purchase a tent somewhere else due to time constraints on my endShe canceled my order then informed me that it would take business days to get my money backI then looked online and it showed the tent available for pick up now miles from the store that said they could not find itI called customer service to see if they I could just go pick it up from that store instead they said I would have to re-purchase the item and wait for the other money to returnWhen money is tight this is a problemI just want a tent to take the Boy Scout den that I run camping and I am hopefully not going to cancel if I can buy a tentThanks
Falsely labeled priceSales associate checked with manager and denied advertised price 2/24/A clothing sign advertised a rack of sports clothing for $ When I verified the price with a sales associate, he spoke with a manager who said the price was wrong and she wouldn't adjust itI would like to purchase two of the items for the listed price
My complaint is about the tire lube express possibly making a error on my oil change on 9-10-and the lack of compassion from the management I recently had my cars oil changed done on September 10th at Walmarts tire lube express on malabar Rd in Palm Bay FloridaTen days later my car started to over heat I broke down on the side of the roadI noticed hot steamed pouring out of my engine I took the cap off and aloud it to cool downI check the oil and the dip stick didn't show any oilI had someone bring me oil it took quarts of oil to bring it to be noticed on the dip stickThe plug was still in and no signs of a big oil leakWe did notice the second day a small crack now in the radiator A mechanic said that oil wasn't put in car or not the right amount possibly since oil is not leaking in amounts to cause this in days and Since Walmart was the last people to touch it I contacted the tire lube express and talk to them about my issues and how oils changes are d
walmart savings catcher is a SCAM!! Money that had accumulated in my walmart savings catcher account simply disappeared...it was not placed on an ecard for me to use ..never emailed to my email address on file---simply disappeared leaving me zero
Store refused to honor price match guarantee. I bought two LG TVs in early January, order #'s XXXXXXX-XXXXXX & XXXXXXX-XXXXXX. A few days later, I noticed the price of each TV decreased by $99. I returned to the store to request a price adjustment using my receipt. The customer service manager informed me she couldn't do anything without the physical merchandise back in the store. The assistant manager confirmed this requirement and said I would need to return with the TV's. I had already installed the TV's in my home at this point but reluctantly I returned to the store (a few hours later) with the TV's in-hand to receive the price adjustment. Unbelievably, the assistant store manager (I had just spoken to earlier) refused to issue the price adjustment, stating that the store manager would have to make the final decision, but was not available. They told me to call. After two weeks of trying every day to call and reach the store manager, I finally got through (they claimed the
I called Walmart and they told me they had Nintendo NES in stock and to hurry and come and get them I called Walmart in West Valley City and they told me they had Nintendo NES in stock and to hurry and come and get them I was about miles away so hopped in my car and rushed over Once I got there, they told me they decided they were not going to sell them until the next day They apologized for changing their mind but it was their final decision I spent hours driving there and back with no results Even though they had the merchandise on the floor and I had the money, they refused to sell the item until the next day It took me over an hour to drive back home I then called the Walmart in Ogden (Wall Street) and the manager said he would go and find his and place them on hold for me He asked me to wait on the phone while he went looking for them Two hours later I am still holding on the phone I decided to use my home line and call the store to see what is going
This walmart store violates the corporate walmart match price policyI bought a [redacted] speaker for $then I realized that it's on [redacted] for $I came back to match price that and they said we only match price walmart online!!! Seriously??? What about the policy that is written on your corporate website that mentions that you price match [redacted] if the product is identical!!??? The guy that is violating the policy his name is Dennis [redacted] I hope corporate see this review and get this straight!!!!
I purchased my Xbox One and Warranty in march of I filed a claim to have my xbox controller looked and sent it in but it wasn't fixed Had to send my controller in to be looked at because the Dpad isn't responsive like 80% of the time or acts like it sticks and multiple presses were made This makes the controller unusable I sent it in for repair as they asked and they sent it back to me in the same condition not fixed They stated they repaired the issue but nothing was doneThe controller is still in a broken state I called them and they wanted me to send it back again This is garbage and a waste of time since nothing has changed I want a refund on my product or enough to replace the controller
We bought a shampooer and some groceries on 7/26/and we used forms of payment ebt, my debit card, and a $something dollarsWe did not end up using the shampooer and returned it on the 31st of July, they told us they refunded the shampooer back to gift card, which makes no senseMy gift card only had like $on it The that I used to pay for that shampooer came out my personal account not a gift cardBasically now corporate Walmart nor the actual store in Maricopa are helping me with my issueMy wife Marlene [redacted] has been talking to them over a month now about this refund They been giving us the run around , when my wife returned it the refund should have went back to the debit card not the gift cardLike a person once I use a gift card I throw it away They should have some way to track that gift card and see that the full value is on it and cancel and process the refund correctlyNow because all this hassle it made me late on a car paymentI want money ba
This is how Walmart treats their military families I also had a very unpleasant experience on the 8th of December I Spoke to the manager of the store by the name of [redacted] in reference to chairs my wife had returned to WalmartI had every the receipt stating that we purchased the chairs through there store front [redacted] told my wife on the 7th that he knew that my wife did not purchase the chairs through Walmart as he was the manager of the storefront and that he knew they did not stock that many chairs in inventory; not giving my wife enough time to download the receipts through our business networkHe treated my wife with disrespect, insinuated that my wife was a liar and offered no apology when proven wrongHe treated my wife like trash and insulted her by insinuating she was a liar in public I went to the storefront the next day and was greeted with the same disrespect by the store manager [redacted] when I demanded an apologyThe store manager cut me off several times when I tried to explain that he was in the wrong with the way he treated my wifeHe did the same thing to me as he did my wife and walked away as asked for a verbal and written apology I could care less about the money for the chairs returnedBut, to have my wife slandered in public and have the gull to insinuate that my wife is a liar is simply unacceptable We will be filing a complaint with the Ethics Department, through Walmart I highly recommend to everyone to shop at a better environment as this one does not provide a pleasurable shopping experience Ethics report # WMT-17-12-Pin Details 2017-12-7: Initial Report Submitted What is your involvement in the issue? - It happened to me Is this an ongoing issue? - No What is the date of the most recent occurrence? - Last night Have you reported this issue to anyone within the organization? - Yes Do you believe that anyone has taken steps to hide this issue? - N/A Where did the issue occur? - Onsite What is your relationship to the company? - Customer Hazel visited the location to return chairs, but Hazel was unable to return the items because Hazel did not yet have a copy of the digital receiptHazel spoke to [redacted] in regard to the issue, and [redacted] did not attempt to access the digital receipt [redacted] behaved in a rude manner toward Hazel [redacted] told Hazel that he knew for a fact that she did not purchase the items from the location because the product was not in stock at the locationHazel attempted to explain the issue to [redacted] , [redacted] shrugged his shoulders, dropped the paperwork, and [redacted] told an assistant manager, "You handle thisI'm going home." [redacted] walked away [redacted] said [redacted] insinuated Hazel was a "liar," in the presence of other customers, who also patronize [redacted] 's business [redacted] reported the incident to Mike, and Mike escalated the issue to [redacted] Today, [redacted] spoke to [redacted] in regard to the issue, and [redacted] told [redacted] that the items were purchased at the location as Hazel and [redacted] ordered the items for delivery at the location [redacted] told [redacted] that the receipt was outdated and beyond the timeframe of the return policy [redacted] told [redacted] that his issue was [redacted] 's question of Hazel's integrity [redacted] declined he told Hazel that she did not purchase the items at the location, in Noah's presence, which is untrue, as [redacted] made the same comment to [redacted] [redacted] did not permit [redacted] to further explain the issue, [redacted] declined to issue a written letter of apology to Hazel at [redacted] 's request, and [redacted] refused to shake [redacted] 's hand at the conclusion of the meeting because [redacted] and [redacted] could not resolve the issue [redacted] noted he no longer intends to do business with the company or patronize company locations
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, [redacted] , for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
I returned a ink cartridge for my printer on 08/25:at the Walmart Store locates on Belmont Ave in Youngstown OH that I purchased on Walmart.com I still have not received the return purchase of $on my debit card account that I purchased the ink cartridge on Walmart .com
Walmart on Montfort Dr in Dallas has been checking receipts as clients exit the store for some months now This practice is discriminatory given that this is not a policy that is practiced across Walmart storesMoreover, consumers don't have a membership contract that requires said practice Yesterday, May 8, as I was exiting, the guard on duty not only demanded my receipt but he also expected me to open my bags so that he could check off every single item This practice is discriminatory and must stop immediately I will submit a complaint with the state attorney general's office and will go to the press
This review is intended for the Wal-mart supercenter in cornelius Oregon. I intend to post this review anywhere and everywhere possible to deter as mucg business as possible from them after ther experience I had, and intend to spread the word to my friends and family in the area as well. Worst experience with a retail manager I have ever experienced. [redacted] the assistant manager is the most vile and disrespectful management I have ever had the displeasure of dealing with. And [redacted] the store manager cares so little about customers that he refuses to even call me to rectify the actions of his staff. I purchased two tablets for my business, tried to take them back a few hours later because apparently they were the wrong kind for what I needed, and they refused to accept them without a piece paper that came in the box. Seems a little ridiculous, but alright, that's policy, I can understand that. I'm not unreasonable. What I can't understand is being so directly disrespectful to a customer who spends thousands at your store on business supplies and technology that when he asks "so the paper cost me $500?" For you to respond "Yup, sorry about your luck". And cut them off when they're talking and trying to explain saying "no, no, no". I will NEVER do business with walmart again due to the complete incompetence of the management,and their inability to follow back up with me, attempt to reach a resolution, or show virtually any concern for their customers. How [redacted] got to be the manager of anything when he can't even manage his own attitude is beyond me. Keep your attitude to yourself!
On 9/2/16 I took our truck into the Walmart super center at 250 Vista Knoll Parkway in Reno NV, around 3:30 pm... Twice the tech came to ask if I was aware that the oil pan drain plug was bent and that they could not perform the oil change if it was damaged... (It is a rubber gasket) I should have known right then what kind of employees I was dealing with. .... then they asked if I was aware of leaks coming from the engine (yes, and it is a common issue with our truck, not a major deal) and then they proceeded to take photos of the un-linked sway bars (which they had nothing to do with the service I requested), finally they began to change the oil... they proceeded to unhook the air filter(didn't need to be unhooked) and remove the hoses and connectors, they drained the oil, and then tried to put on an oil filter for a light weight vehicle(not even the same size as the filter they removed), after a drawn out discussion my guess is that they finally decided it was not the correct filter. They retrieved what appeared to be the correct filter... and installed it... they failed to even perform the services they have listed on their website.... Vacuum interior Check and fill transmission fluid Check battery performance Check air filter check wiper blades check headlines | check signal, brake and taillights... with the exception of one ... they checked the front and rear differentials for fluid... but when doing this they must have accidentally or purposefully drained the fluid and failed to replace it... they noted on the receipt that they checked it and made no other notes about levels or the need to refill it... and marked the cases with their industry standard blue marks. Finally they closed up the truck and sent me on my way around 5:45pm (over two hours to do a basic lube and oil change) About 50 yards outside of the shop area there was a strange rattling noise coming from the engine... low and behold they failed to connected the air filter to the engine ( could have destroyed the engine if it went unnoticed)... I hooked it back up myself upon further inspection it was also noticed that they had used lock-tight on the oil pan seal... and a few other things they had touched( if it gets in the engine oil it will destroy the engine) , I also checked the tires and they were over inflated by 15 to 20 lbs each (also noted on the receipt...) which driving long distances at highway speeds could have caused a fatal situation if I had not checked it... I called the store manager the moment I got home and complained about the service and he wanted us to bring our vehicle back to have him perform the service... but after that experience I am never taking any of my vehicles to them again... so I told him no... The next day 9/3/16 I was heading out to a camping trip with friends and family and about 128 miles outside of Reno, NV about 9:30am (less than 24 hours since the service) the truck began to make a strange noise and lurched forward it felt like my engine had blown up... I immediately stopped and pulled off the road... I check the drive line, the tires, the fuel pump, then I noticed the telltale blue marks on the front and rear differentials... at that moment I realized what they had done... they had opened the differentials up at the shop to check them and failed to make sure whatever fluid they removed or let drain out had been replaced. I called the store manager and told him what had happened he said that we could tow it back to their shop and have it looked at by the insurance adjustor. Needless to say that my truck was fried... I called AAA and had them tow the truck back to my home... I told him that the truck will be available at our property or at a mechanic of our choosing for their adjustor to inspect... he had no response... I was unavailable until 9/7/16 and on on 9/7, 9/8 & 9/9 I called the manager multiple times with no response... I finally called their market office at the Keitzke location and spoke with a lovely lady named ***...she finally provided my with a claim number and contact for their insurance agent at Sedgwick insurance. I called and had to leave a message with no response... I so I called the Vista Knoll location again and had my girlfriend ask for the direct contact for their liability insurance claims (since clearly they were avoiding me)... we received another number and called and left a message with no response..... I called my car insurance company and they helped me locate the adjustor for my claim against Wal-Mart... same day... the Sedgwick adjustor on a recorded phone call asked me about what service I had come in for... and what that service entailed I let him know that is something he should know since it was his client that performed the service... I had to be the one to tell him what he was supp
Received a coupon for 10% off of my grocery order for Walmart grocery pickupSounded like a good idea I am very busy and thought it could save some time and hassleTook some time to place my order and went to schedule order for pick up that daySchedule pick up between and p.mRealized that it was for the next day I cancelled my orderWhy would Walmart not have same day service for grocery orders.? In typical Walmart fashion they are labor short at the expense of the customer we all know the lines whether they're busy or notThis is the way they do and will continue to do businessMeanwhile the order place on a Friday holiday weekend was billed to my debit card and money is being held still days later and it was even a Walmart debit card! Now with gasoline and groceries they don't put a hold on as long so now days later on Monday they still have my grocery money even though order was cancelledNow naturally they will offer a typical run around saying that the bank holds the money blah blah blah well they have not put the same thought as they do with gasoline holds into grocery money transactions! And it was their card and they are in League with the bankAgain in typical Walmart fashioned rolled it out too soon with not enough thought into the marketing and all the detailsThe bottom line is they flat-out don't careagain, walk into any Walmart store where they're not very busy and you will see long lines because they don't care about the customer they only care about their profits that's how you become the biggest company in the history of the worldGreat idea Walmart unfortunately you're too cheap and ineffective to roll it out properly
I needed a prepaid phone and wireless plan and purchased from Walmart on Richmond RdThe booklet doesn't include truthful information On June at 8:34:AM I purchased total wireless prepaid a wireless plan and a sim card according to an employee's recommendationBefore purchasing the plan I had my IPhone with me and I specifically asked the employee if the plan was compatible with my phone and or not he told me that the plan would work with any phoneAfter coming home I called the number that provided on the booklet and I have asked to provide the pin number to be able to activate plan thus I had to scratch the card to provide the PIN numberAfter spending an hour on the phone after giving my phone's IEMI and MEID number I was told that my phone was not compatible with plan thus the plan wasn't activatedAccording to Total wireless policy buying it from a retailer they couldn't refund $to me thus I was also told to go back to Walmart to get a refundI went to Wa
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refused The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refusedI attempted to match the price shown online and the price that was shown and advertised in other Wal-Mart's in town, but was told they wouldn'tThe manager and cashier said the discount was too large compared to their own price in storeThe price advertised on the sticker was one amount, and rang up $higher at the checkoutThe item in question is Walmart #: XXXXXXXXXWhich rang up in store, showed $on the label in aisle, and shows $at other local Wal-Mart's
I WAS SHOPPING IN THIS STORE THIS MORNING AND THEY WERE WAXING THE FLOOR IN AN AREA I WANTED TO SHOP IN, SO I FELT THE FLOOR AND IT WAS DRY AND NOT EVEN TACKY, SO I WALKED ACROSS A CORNER ONLY USING 2 STEPS AND THE NIGHT MANAGER WENT OFF ON ME FOR LEAVING FOOT PRINTS ALL OVER HIS NEWLY WAXED FLOORS WHEN THERE WAS OTHER WORKERS THERE WHO WERE RESPONSIBLE FOR MOST THE FOOT PRINTS,BUT HE SAID NOTHING TO THEM. HE DIRECTED HIS COMMENTS TO ME AND HE EVEN CALLED BY MY NAME BECAUSE HE KNEW MY NAME. HIS ATTITUDE WAS THAT OF VERY VERY RUDE PERSON AND NOT OF A MANAGER WHO SHOULD HAVE KNOW BETTER TO REACT TO ANY SITUATION. I was prepared to spend at least 200.00, But because of his remarks I will spend my money elsewhere WHERE THEY TREAT THEIR CUSTOMER WITH RESPECT
This review is intended for the Wal-mart supercenter in cornelius Oregon I intend to post this review anywhere and everywhere possible to deter as mucg business as possible from them after ther experience I had, and intend to spread the word to my friends and family in the area as well Worst experience with a retail manager I have ever experienced [redacted] the assistant manager is the most vile and disrespectful management I have ever had the displeasure of dealing withAnd [redacted] the store manager cares so little about customers that he refuses to even call me to rectify the actions of his staffI purchased two tablets for my business, tried to take them back a few hours later because apparently they were the wrong kind for what I needed, and they refused to accept them without a piece paper that came in the boxSeems a little ridiculous, but alright, that's policy, I can understand thatI'm not unreasonableWhat I can't understand is being so directly disrespectful to a customer who spends thousands at your store on business supplies and technology that when he asks "so the paper cost me $500?" For you to respond "Yup, sorry about your luck"And cut them off when they're talking and trying to explain saying "no, no, no"I will NEVER do business with walmart again due to the complete incompetence of the management,and their inability to follow back up with me, attempt to reach a resolution, or show virtually any concern for their customers How [redacted] got to be the manager of anything when he can't even manage his own attitude is beyond me Keep your attitude to yourself!
I purchased a tent online for next day store pickupThe store email twice saying it has been delayedCalled customer service and the said the store was looking for the item and that they could not give me a date to pick the item upI asked to have my money back to purchase a tent somewhere else due to time constraints on my endShe canceled my order then informed me that it would take business days to get my money backI then looked online and it showed the tent available for pick up now miles from the store that said they could not find itI called customer service to see if they I could just go pick it up from that store instead they said I would have to re-purchase the item and wait for the other money to returnWhen money is tight this is a problemI just want a tent to take the Boy Scout den that I run camping and I am hopefully not going to cancel if I can buy a tentThanks
Falsely labeled priceSales associate checked with manager and denied advertised price 2/24/A clothing sign advertised a rack of sports clothing for $ When I verified the price with a sales associate, he spoke with a manager who said the price was wrong and she wouldn't adjust itI would like to purchase two of the items for the listed price
My complaint is about the tire lube express possibly making a error on my oil change on 9-10-and the lack of compassion from the management I recently had my cars oil changed done on September 10th at Walmarts tire lube express on malabar Rd in Palm Bay FloridaTen days later my car started to over heat I broke down on the side of the roadI noticed hot steamed pouring out of my engine I took the cap off and aloud it to cool downI check the oil and the dip stick didn't show any oilI had someone bring me oil it took quarts of oil to bring it to be noticed on the dip stickThe plug was still in and no signs of a big oil leakWe did notice the second day a small crack now in the radiator A mechanic said that oil wasn't put in car or not the right amount possibly since oil is not leaking in amounts to cause this in days and Since Walmart was the last people to touch it I contacted the tire lube express and talk to them about my issues and how oils changes are d
walmart savings catcher is a SCAM!! Money that had accumulated in my walmart savings catcher account simply disappeared...it was not placed on an ecard for me to use ..never emailed to my email address on file---simply disappeared leaving me zero
Store refused to honor price match guarantee. I bought two LG TVs in early January, order #'s XXXXXXX-XXXXXX & XXXXXXX-XXXXXX. A few days later, I noticed the price of each TV decreased by $99. I returned to the store to request a price adjustment using my receipt. The customer service manager informed me she couldn't do anything without the physical merchandise back in the store. The assistant manager confirmed this requirement and said I would need to return with the TV's. I had already installed the TV's in my home at this point but reluctantly I returned to the store (a few hours later) with the TV's in-hand to receive the price adjustment. Unbelievably, the assistant store manager (I had just spoken to earlier) refused to issue the price adjustment, stating that the store manager would have to make the final decision, but was not available. They told me to call. After two weeks of trying every day to call and reach the store manager, I finally got through (they claimed the
I called Walmart and they told me they had Nintendo NES in stock and to hurry and come and get them I called Walmart in West Valley City and they told me they had Nintendo NES in stock and to hurry and come and get them I was about miles away so hopped in my car and rushed over Once I got there, they told me they decided they were not going to sell them until the next day They apologized for changing their mind but it was their final decision I spent hours driving there and back with no results Even though they had the merchandise on the floor and I had the money, they refused to sell the item until the next day It took me over an hour to drive back home I then called the Walmart in Ogden (Wall Street) and the manager said he would go and find his and place them on hold for me He asked me to wait on the phone while he went looking for them Two hours later I am still holding on the phone I decided to use my home line and call the store to see what is going
This walmart store violates the corporate walmart match price policyI bought a [redacted] speaker for $then I realized that it's on [redacted] for $I came back to match price that and they said we only match price walmart online!!! Seriously??? What about the policy that is written on your corporate website that mentions that you price match [redacted] if the product is identical!!??? The guy that is violating the policy his name is Dennis [redacted] I hope corporate see this review and get this straight!!!!
I purchased my Xbox One and Warranty in march of I filed a claim to have my xbox controller looked and sent it in but it wasn't fixed Had to send my controller in to be looked at because the Dpad isn't responsive like 80% of the time or acts like it sticks and multiple presses were made This makes the controller unusable I sent it in for repair as they asked and they sent it back to me in the same condition not fixed They stated they repaired the issue but nothing was doneThe controller is still in a broken state I called them and they wanted me to send it back again This is garbage and a waste of time since nothing has changed I want a refund on my product or enough to replace the controller
We bought a shampooer and some groceries on 7/26/and we used forms of payment ebt, my debit card, and a $something dollarsWe did not end up using the shampooer and returned it on the 31st of July, they told us they refunded the shampooer back to gift card, which makes no senseMy gift card only had like $on it The that I used to pay for that shampooer came out my personal account not a gift cardBasically now corporate Walmart nor the actual store in Maricopa are helping me with my issueMy wife Marlene [redacted] has been talking to them over a month now about this refund They been giving us the run around , when my wife returned it the refund should have went back to the debit card not the gift cardLike a person once I use a gift card I throw it away They should have some way to track that gift card and see that the full value is on it and cancel and process the refund correctlyNow because all this hassle it made me late on a car paymentI want money ba
This is how Walmart treats their military families I also had a very unpleasant experience on the 8th of December I Spoke to the manager of the store by the name of [redacted] in reference to chairs my wife had returned to WalmartI had every the receipt stating that we purchased the chairs through there store front [redacted] told my wife on the 7th that he knew that my wife did not purchase the chairs through Walmart as he was the manager of the storefront and that he knew they did not stock that many chairs in inventory; not giving my wife enough time to download the receipts through our business networkHe treated my wife with disrespect, insinuated that my wife was a liar and offered no apology when proven wrongHe treated my wife like trash and insulted her by insinuating she was a liar in public I went to the storefront the next day and was greeted with the same disrespect by the store manager [redacted] when I demanded an apologyThe store manager cut me off several times when I tried to explain that he was in the wrong with the way he treated my wifeHe did the same thing to me as he did my wife and walked away as asked for a verbal and written apology I could care less about the money for the chairs returnedBut, to have my wife slandered in public and have the gull to insinuate that my wife is a liar is simply unacceptable We will be filing a complaint with the Ethics Department, through Walmart I highly recommend to everyone to shop at a better environment as this one does not provide a pleasurable shopping experience Ethics report # WMT-17-12-Pin Details 2017-12-7: Initial Report Submitted What is your involvement in the issue? - It happened to me Is this an ongoing issue? - No What is the date of the most recent occurrence? - Last night Have you reported this issue to anyone within the organization? - Yes Do you believe that anyone has taken steps to hide this issue? - N/A Where did the issue occur? - Onsite What is your relationship to the company? - Customer Hazel visited the location to return chairs, but Hazel was unable to return the items because Hazel did not yet have a copy of the digital receiptHazel spoke to [redacted] in regard to the issue, and [redacted] did not attempt to access the digital receipt [redacted] behaved in a rude manner toward Hazel [redacted] told Hazel that he knew for a fact that she did not purchase the items from the location because the product was not in stock at the locationHazel attempted to explain the issue to [redacted] , [redacted] shrugged his shoulders, dropped the paperwork, and [redacted] told an assistant manager, "You handle thisI'm going home." [redacted] walked away [redacted] said [redacted] insinuated Hazel was a "liar," in the presence of other customers, who also patronize [redacted] 's business [redacted] reported the incident to Mike, and Mike escalated the issue to [redacted] Today, [redacted] spoke to [redacted] in regard to the issue, and [redacted] told [redacted] that the items were purchased at the location as Hazel and [redacted] ordered the items for delivery at the location [redacted] told [redacted] that the receipt was outdated and beyond the timeframe of the return policy [redacted] told [redacted] that his issue was [redacted] 's question of Hazel's integrity [redacted] declined he told Hazel that she did not purchase the items at the location, in Noah's presence, which is untrue, as [redacted] made the same comment to [redacted] [redacted] did not permit [redacted] to further explain the issue, [redacted] declined to issue a written letter of apology to Hazel at [redacted] 's request, and [redacted] refused to shake [redacted] 's hand at the conclusion of the meeting because [redacted] and [redacted] could not resolve the issue [redacted] noted he no longer intends to do business with the company or patronize company locations