I went to this walmart on 5/30/Unfortunatly I had lost my receipt to return the gate, when I walked tru the doors there was no one there so I went straight to *** ***When I got there the lady that was doing my return gift card asked me if someone gave me a sticker for the item at the door; I said there was no one thereI could tell she was furious by the face she madeShe made a phone call (i assume to the front door) but no one answeredShe said can I see your ID? I said I have my debit card with my name on it and I used to pay for the gate, she replied I can't use that (annoyed at my comment)I made a comment saying I've never had an assiciate ask me for my ID and she went off on me saying "meam I've worked here for 17yrs and I can tell you its policy..." I was so angry at her demeanor and attitude that I stopped listening and asked for a managerIn a very snide way she said "I can get you the assistant manager!" I started walking away because I was beyond upset! She asked me "where are you going?" In a very rude way I answered "where do you think!?" At this point I was done with her nonsence I went to my car to get my IDWhen I came back the assistant manager *** was smiling standing next to her; I directed my way and conversation towards him only saying "you're employee is very rude" the rude employee raised her voice almost screaming saying I have an eye witness I was not being rude" (there was a lady standing there with a stroller which I assume was her friend because she was just there having a conversation with her) I turned to her and said "I said your rude! Period!" At this point another associate was arriving to complete my giftcard refund she gave something to the new associate and said "good luck with this mess!" The assistant manager stood there the whole time smiling letting the lady practically yell and act the way she didWhen my transaction was finished I gave *** (the assistant manager) a few mins to see what he was going to say to me but nothing came out his mouth but a smile; so I said "good to know your just going to let your employee act like that" and walked awayI called the store to see if I could speak to the GM but due to the holliday I spoke to *** another assistant manager who pretty much told me I'll see what I can doI called walmart customer support which took notes of the incident and my phone number and said the GM whoud get in touch with me with in a week or soTo this day I have not received a call from the GM or an apology other than the one from customer support! This is ridiculous! How can this company let employees act in such a way! I get that the people at the front door made her job harder but that was not my fault! Unbelievable!!!
Did not perform Tire rotation and wheel balancing on tire purchased on 12/and has been only mile driven on car
I have purchased and install tire from this Walmart on 12/and also purchased life time tire rotation and wheel balancing my wife went to do tire rotation and wheel balancing today to this store and they refused to do it said that u need new tires They did this before to me and trying to sell me new tire then I told them this tire are only one year old drove only mile and if they are bad that means the product u sale to me which suppose to last mile getting bad in mile means they are sailing bad product so he did tire rotation during that incidence now today when my wife went to do tire rotation they did same thing and refused to do tire rotation and told her to by new tires which means they are cheating there customer by collecting money for tire rotation and wheel balancing and when it comes to perform services they says its
*** value sliced peaches where dark brown when can was opened this happened with 6cans best used by 7/24/inside of can was all black and some
All cans of *** *** sliced peaches that I opened where dark brown the inside of can was black and some white I had to throw them all out the can reads best by 7/24/
The # on top of can are W2y h 4200/bar code reads 0-7874237058-the label says you need the package and the receipt which I don't have the receipt who would think that would ever be needed I fell that Walmart should refund my money as they are not cheap to by and really bad when you have to trash the food that is needed
And yes I did pay cash this happened at the store in Abilene Texas on Southwest Drive I have brought food their lots of time and if something was wrong I would just throw it out and say nothing but really this is enough it really makes you think about buying food their but I'm sure they will not do anything
if you take anyt
I recently had a bad experience with Walmart's Walmart-2-Walmart wire transfer service On Dec24th, my daughter sent me $2,from TX to IL using the Walmart-2-Walmart wire service for a fee of $ When I went to pick it up from their Money Center in Lansing, IL, I was told that IL Law only allows them to pay a maximum of $ I was told that I would have to go the Walmart Money Center in Hammond, IN in order to get the full amount Which I did However, I find it very difficult to understand how Walmart's wire transfer service would even accept or process a transfer to a state that has a restriction on the amount they will pay out, without ever informing the sender This is definitely information Walmart's Money Center needs to communicate verbally and in writing to anyone using the Walmart-2-Walmart wire service
Tried several times to speak with a supervisor at Walmart only to get the same response that the one supervisor in the entire walmart operations was in a meeting and that it would be hrs to get a call back which I did not receiveAlso my credit card was closed after and a half years of perfect payment history for a returned payment that was replaced with another payment within a few days of finding outBut still never had any day lates and always over paid monthly amount due
Autocare Center at Walmart on Kirkman/Metrowest in Orlando
Upon purchasing a new tire be aware they add an optional Road Hazard Coverage in the amount of $per tire without asking youOnce you complain it takes over minutes to reprint the invoiceI was told the system takes a while to updateAlso, they charge $for a lifetime tire balance, which is recommended of course, but according to them it is MANDATORY by state lawThat is NOT trueBe aware of this place and verify your invoice before payingThey are liars and they do have a really bad attitude
I have travelled to many areas during my time in the military and the location at Hwy in Phenix City, AL has to be the absolute worst that I have ever visitedThe store is full of self-check out lanes and rarely has cashiers available to assistIt is as though they expect the customers to do the work for them for freeThe night shift customer service manager *** has to be the nastiest, most negative, ill spirited, unhelpful, and degrading manager I have ever dealt with in my lifeRather than her trying to assist customers that wish not to use a self check out, she would rather tell a customer she doesn't care if they shop there or not because she is going to get paid regardlessAnd this is the type of person Walmart has representing them! Almost every other Walmart that I have visited in any other location has at least one cashier available at all timesShe doesn't run her shift that wayI had an encounter with her on 4/29/in which she actually lied to another manager because she did not want to open a laneThis lady is not fit to a be a manager and Walmart should really consider the type of people they have representing them
I canceled myfamily mobile, and went to straight talk, I've had this service over a month, they took out the last months payment, and again on 9/19/they took another payment out of my checking account, and when I called them they said I still owed them for the last monthhow can that be when I didn't have service with themnow I have to close my checking accbecause of being overdrawnIf I owe this then they are charging for two months behind
Account_Number: XXX-XXX-XXXX
Saved for months, my receipts for savings catcher program Walmart has,Trying to get resolve for months
Walmart has a program called Savings catcherI shop there, scan my receipts and if lower prices are found elsewhere then this extra money is given back to me by way of loading it onto a ecard voucher that I can print out and spend.I specifically shop Walmart for this programI have been saving my receipts for months, I finally saved $I followed directions, printed voucher, but even though the voucher says its worth is $when the clerk scans it, it states zero balance as if I spent this money but I did notThe only replies I get from the program was they are escalating the complaintThen heard nothing, I emailed again, I got a reply telling me how to reprint the certificateThe zero balance is the problem, not printing the certificate, I have the voucher number and the pin, but still comes up zero balanceI attempted to reprint thinking maybe it would assign a diff
charges for tire installation
I PURCHASED A SET OF FOUR TIRES FROM YOUR BELLEVUE LOCATION STORE ON SOUTH 15TH STREET I CALLED IN ADVANCE THE DAY PRIOR TO ASK ABOUT STORE AVAILABILITY OF THE TIRES THAT I WAS PURCHASING THE MORNING OF HAVING THE TIRES PLACES, I CALLED THE STORE TO GET A PRICING TOTAL SO THAT I HAD ENOUGH CASH TO PAY THE BILL DURING MY VISIT IT WAS DETERMINED THAT THE INFORMATION THAT I WAS GIVEN ABOUT THE TIRE SIZE NEEDED WAS INCORRECT AND I ACTUALLY NEEDED A LARGER TIRE THE LARGER TIRE WAS AN ADDED COST INCREASE, SO I WENT AHEAD AND HAD THE TIRES PLACED I HAD TALKED ON THE PHONE TO THE SERVICE REP ABOUT THE INSTALLATION AND WAS INFORMED THAT THE SERVICE PERSON WOULD MOUNT AND BALANCE THE TIRES I WAS UNDER THE IMPRESSION THAT THE BALANCE WAS FREE OR AT LEAST IT WOULD BE A SMALL SURCHARGE IT WAS NOT UNTIL I WAS PAYING THE BILL WITH THE CASHIER THAT I LEARNED I WAS BEING CHARGED $PER TIRE OR A TOTAL OF $FOR LIFETIME WHEEL ROTATION AND BALANCING
I was given excellent service with a returnThey are very helpful because it is a monitor of the huge amount of commerceI had the item for a month and I did not see that two sleeves of crackers of an in-store brand were not right at allTo see that something is correct is to safety and a trace of how the damage was done can be foundHow is it it was not on top and easy to see upon opening is a concernThe war is going through our foodThere is this repugnance attitude hiding in this manner and whomever it is does not know that it is to go through a screening when foundIt was obvious it was in the processing!!? I have never seen this type of damage beforeThis was bought and returned This is attrition to the commerceCommerce is hated and not easy to assume of when this tacky can get to just me hiding in a boxIf you see anything strange at all just start screaming it! The commerce must go back to peace timeThanks for the work on the shelvesI know it was hard for stock and I can tell trying to keep it clear to see this type of harass will not get to a domestic consumerI did not see this item on the self at all the week I found these two strange packages leftI hate the *** of not able to assume what I use to about buying food years ago
We have tires purchased from Walmart, with a Walmart warranty and tire protection planWe need a rotation and a slow leak fixedCan't get in to fix
We purchased our tires from WalmartWe always do so and get the added protection plan in case we are on the road and need service, there is always a Walmart nearby
We have been attempting to get this vehicle in to get a tire rotation since June 12thWhen we call we are told they don't do appointments on the weekends, so we tried for an appointment during the weekThe story then changed to they don't ever to appointmentsWe attempted to bring in the car after work three times and were turned away at PM, 4:30PM and 5PM stating they were too full
days ago, we call to see when we can come in because we were tired of driving miles and being turned awayWe were told their compressor was down and to call back the next dayWe called the next day and were told they rented a compressor and it was now down too
Today, thinking th
Walmart feels they do not have to answer to wrongful accusations, slander and defamation of character
Went on Walmart.com to find out if a microwave was able to be sold in storesI was given the address of two stores, went to the first store and no microwave there, went home and called the other store and I asked for "small appliances" I was on hold different times minutes each timeThen the associate came on the phone and said what do you needI said small appliances and he said oh sorry there is no one in that department to answer the phone
I said why didnt you tell me that before? he said sorry what can I do for youI said Im looking for a certain microwave can you transfer me to someone who can help? He said what you looking for? I was like I just told you..so then I got a lady on the phone and she asked me why I was being uncooperative with the receptionist
So I explained to her, she said well tell him what you needSo then I asked for a manager, I got a guy na
Purchased gift card at Walmart for Outback steak houseGift card never activated
On 10/25/I purchased a $Gift card at Walmart for Outback Steakhouse The cashier charged me sales taxI objected to the sales tax to no avail The next day I found documentation on the Walmart web site that said they do not charge sales tax on gift cardsI went to the Walmart service desk in person Walmart said that was there policy On 11/22/I attempted to use the gift card Outback said the card was never activated even though a charge of $is on my Master Card On 11/23/I went to the service desk at another Walmart and spoke to the manager Her name was Julie but she would not provide a last name She said there was nothing she could do take it up with Outback Outback gave me the register receipt that says the card is not activated Walmart says its Outbacks issue Outback says its Walmarts issue I'm out $and have a gift card that doesn't work I would like a
Walmart Pet Pharmacy I hope that Walmart does a better job on filling scripts for people then it has done with my dogs script For the last months I have been getting Furosemide filled for my 5lb Chihuahua My Vet phoned in a new order this week same as the previous orders and when I went to pick it up they told me I had to purchase the 100ML bottle, telling me they would not open the bottle and spilt it out as they had done in the past For the amount I was getting before I was paying less than $6.00, this bottle would have cost It really wasn't so much the cost but them changing the quantity! If my dogs Vet wanted me to get that much, it would have been written on the script that way I would think that it is against the law to change a prescription, further more if they did not want to split the bottle they had plenty of time to inform the Vet or myself of their new policy I have found a Pharmacy to fill this prescription, however due to Walmarts actions my dog will have no meds for at least days If ANYTHING happens to my dog because of Walmarts irresponsible and what I feel to be unlawful actions I will be changing this from a "review" to a complaint and quite possibly a lawsuit SHAME ON YOU WALMART PHARMACY -SCHERERVILLE, INDIANA - US HIGHWAY
Items purchased via Walmart Grocery online were missing from order; despite manager promise to refund missing items post courtesty credit, not receivd
On 8/17, I placed online Walmart grocery order# XXXXXXX-XXX, which was for pickup on 8/ After arriving home on 8/from picking up the order, I realized many items were missing from the order I tried calling the store (XXXXXXXXXX), but was told a Manager was not available I then called the 800# (XXX-XXX-XXXX), and they could not reach a store manager eitherwent down the list of missing items, and they issued credit for most, but told me they did not see that I was charged for the missing chickens They did issue a partial refund, but I never received a proper itemized receipt, nor full credit for missing items I spent several days trying to reach a store manager before finally reaching manager Amber (XXXXXXXXXX) on 8/ She confirmed I was indeed charged for the chickens not receivedpromised she would follow up wit
*** *** *** Liquid Makeup *** was $online but they refused to price match
On 02/06/17, Monday around 8:pm I wanted to walmart at richmond hwy, alexandria, VA to buy *** *** *** Liquid Makeup *** according to their policy they do price match"Walmart's Price Matching PolicyWe're committed to providing low prices every day, on everythingSo if you find a lower price from an online retailer on an identical, in-stock product, or the item purchased from Walmart.com is now listed at a lower price, tell us and we'll match it".One of the CSm verified the price online, that was $and referred me to another person because she was on breakthe 2nd CSM, customer service manager, ringed up one item only but refused to accept my coupon on that productshe said I can only get one item but without couponso she wanted to sell items on regular priceshe refused to match the pricethere was a loss prevention
My online grocery shopping experience up until the last month has been wonderful But today "takes the cake" with extremely poor customer serviceStore located at Uptown Blvd., Cedar Hill, Texas is the store that did not meet even the lowest of expectationsMy last order (#XXXXXXXXXX) for August 7, 2017, had a scheduled deliver of 5pm-6pmI waiting hour for pick up I gave the benefit of the doubt (things happen) On August 14, 2017, my order (#XXXXXXXXXX} had a scheduled pick up between 6pm-7pmI received a confirmation of my order, but did not received an email that stated my order was readyI arrived nonetheless because I thought it would be ready anyway between those hours My thoughts could not have been furthest from the truth! I arrived at the pick up line at about 5:50pmWaiting until 6pm to say something because I still had not received the emailThe young lady who waited on my (appeared frustrated and deflated) said she would go and check on the order I never saw her again (apparently one of the workers indicated that she just "walked off the job") Customer Service Representative *** told me that he didn't know what was wrong, but if I wanted to wait until a little bit before 8pm to pick up my orderI thought he was the manager, but he was not A manager, named *** came over to my car, with *** and looked up my name and said ok and then walked away I thought he was going to get my order He never returnedhour and minutes I had sat there in degree heat with my daughter in tow About 7:45pm, ***, came out and said that he had "bad news" He stated that I would not be able to pick up my order until tomorrow Tomorrow??!! The manager never came back out , but sent *** out to tell the other 4-cars the same information I asked *** what was his role at WalmartHe indicated that his old job was to bring out the groceriesHe could not tell me what time tomorrow to pick up the groceries nor the reasoning why There is NO way he should have been sent out there to deliver such news to the customers who have already paid for groceries that could not be retrievedI felt sorry for him I was polite, but I could only imagine what some of the others might have saidThere was one lady who had been waiting for hours for items that were not given to her I am EXTREMELY disappointed in the customer service of this location In the beginning, this was the BEST service and I referred everyone that I knew giving so much praise, but today, I cannot say the sameI would not recommend anyone to this location and until this is resolved, I will not I am extremely disappointed I am a resident of Grand Prairie and employed in DeSotoThere are two other Walmart locations available to me and I made a choice to come to Cedar Hill I feel Cedar Hill has let me down I will be contacting other avenues to report this service (or lack thereof) but I wanted to let you know how I feltI am hopeful to regain the trust with this particular Walmart and enjoy the excellent customer service I have received in the past
Purchased product replacement plan from walmart / AsurionHave talked to people in the course of and hour and minWrong department they say
Purchased product replacement plan from Walmart when purchasing my Samsung sFiled a claim back in FebruaryReceived a call a couple weeks later stating that the phone was no longer availableEven though it was still on the shelf the claimed they didn't have any replacement phones available so they were going to send me a check for the I paid for the phoneI also had to pay a $processing fee for my claim on top of the I paid in store for the insuranceSo all in so for $and a lot of hassle.( having to mail the phone in and wait rather then take it to the store where I bought it and pick up a new one.) but okaySo I get $for a $phone? How is that a replacement plan? So here I am 5/19/and I am told they can't figure out what the problem isI think phone "INSURANCE" imply some sort of assuranceI just want m
I am a year old mother of three and the legal guardian of my disabled nephew, I have shopped at the Decatur Walmart for over three years with absolutely no problemToday I took my three kids and nephew to WalMart for some grocery shopping and to get cat food, grocery cart full of groceries such as grapes, apples, milk, water, and other food items, I decided at the end to get a single bottle of Wine, so I go to the self check out with my family as I have done thousands of times before and it beeped when I scanned the Wine, the Lady came over and asked for ID, ok so I go to get out my ID and before I can get it out she is wanting my nephews ID who is standing on the other side of the cart with my 12, 11, and years oldMy nephew is disabled, he doesn't work, drive, he collects social security disability, and obviously he doesn't have an ID, I was making the purchase not my nephew, the lady refused to sell me the wine, she even went as far as removing from the screen and having me hand it back to her from my cartI am then explained by another employee that in a situation that might seem "suspicious" they wont sell the alcoholso then I look suspicious with my grocery cart three children and nephew? Then I'm told "because he looks of age?" He wasn't even purchasing anything I was at the register, so by all accounts then a mother with a year old that may look older cant purchase alcohol unless her child can produce ID? I was embarrassed, humiliated, and by the time everything was done there were four Walmart employee's and I don't know how many on looking customers as they made me look like an adult trying to purchase a bottle of wine that thought was suspicious???? My poor nephew is standing there completely confused, so yes, a mother of three and guardian of a disabled young man was refused to be allowed to purchase a single bottle of wine with her large grocery purchase because her disabled Nephew who was making no purchase and was standing on the other side of the cart with the three young children couldn't produce an ID, in front of other customers and her family, I've never been so embarrassed in my life!
I went to this walmart on 5/30/Unfortunatly I had lost my receipt to return the gate, when I walked tru the doors there was no one there so I went straight to *** ***When I got there the lady that was doing my return gift card asked me if someone gave me a sticker for the item at the door; I said there was no one thereI could tell she was furious by the face she madeShe made a phone call (i assume to the front door) but no one answeredShe said can I see your ID? I said I have my debit card with my name on it and I used to pay for the gate, she replied I can't use that (annoyed at my comment)I made a comment saying I've never had an assiciate ask me for my ID and she went off on me saying "meam I've worked here for 17yrs and I can tell you its policy..." I was so angry at her demeanor and attitude that I stopped listening and asked for a managerIn a very snide way she said "I can get you the assistant manager!" I started walking away because I was beyond upset! She asked me "where are you going?" In a very rude way I answered "where do you think!?" At this point I was done with her nonsence I went to my car to get my IDWhen I came back the assistant manager *** was smiling standing next to her; I directed my way and conversation towards him only saying "you're employee is very rude" the rude employee raised her voice almost screaming saying I have an eye witness I was not being rude" (there was a lady standing there with a stroller which I assume was her friend because she was just there having a conversation with her) I turned to her and said "I said your rude! Period!" At this point another associate was arriving to complete my giftcard refund she gave something to the new associate and said "good luck with this mess!" The assistant manager stood there the whole time smiling letting the lady practically yell and act the way she didWhen my transaction was finished I gave *** (the assistant manager) a few mins to see what he was going to say to me but nothing came out his mouth but a smile; so I said "good to know your just going to let your employee act like that" and walked awayI called the store to see if I could speak to the GM but due to the holliday I spoke to *** another assistant manager who pretty much told me I'll see what I can doI called walmart customer support which took notes of the incident and my phone number and said the GM whoud get in touch with me with in a week or soTo this day I have not received a call from the GM or an apology other than the one from customer support! This is ridiculous! How can this company let employees act in such a way! I get that the people at the front door made her job harder but that was not my fault! Unbelievable!!!
Did not perform Tire rotation and wheel balancing on tire purchased on 12/and has been only mile driven on car
I have purchased and install tire from this Walmart on 12/and also purchased life time tire rotation and wheel balancing my wife went to do tire rotation and wheel balancing today to this store and they refused to do it said that u need new tires They did this before to me and trying to sell me new tire then I told them this tire are only one year old drove only mile and if they are bad that means the product u sale to me which suppose to last mile getting bad in mile means they are sailing bad product so he did tire rotation during that incidence now today when my wife went to do tire rotation they did same thing and refused to do tire rotation and told her to by new tires which means they are cheating there customer by collecting money for tire rotation and wheel balancing and when it comes to perform services they says its
*** value sliced peaches where dark brown when can was opened this happened with 6cans best used by 7/24/inside of can was all black and some
All cans of *** *** sliced peaches that I opened where dark brown the inside of can was black and some white I had to throw them all out the can reads best by 7/24/
The # on top of can are W2y h 4200/bar code reads 0-7874237058-the label says you need the package and the receipt which I don't have the receipt who would think that would ever be needed I fell that Walmart should refund my money as they are not cheap to by and really bad when you have to trash the food that is needed
And yes I did pay cash this happened at the store in Abilene Texas on Southwest Drive I have brought food their lots of time and if something was wrong I would just throw it out and say nothing but really this is enough it really makes you think about buying food their but I'm sure they will not do anything
if you take anyt
I recently had a bad experience with Walmart's Walmart-2-Walmart wire transfer service On Dec24th, my daughter sent me $2,from TX to IL using the Walmart-2-Walmart wire service for a fee of $ When I went to pick it up from their Money Center in Lansing, IL, I was told that IL Law only allows them to pay a maximum of $ I was told that I would have to go the Walmart Money Center in Hammond, IN in order to get the full amount Which I did However, I find it very difficult to understand how Walmart's wire transfer service would even accept or process a transfer to a state that has a restriction on the amount they will pay out, without ever informing the sender This is definitely information Walmart's Money Center needs to communicate verbally and in writing to anyone using the Walmart-2-Walmart wire service
Tried several times to speak with a supervisor at Walmart only to get the same response that the one supervisor in the entire walmart operations was in a meeting and that it would be hrs to get a call back which I did not receiveAlso my credit card was closed after and a half years of perfect payment history for a returned payment that was replaced with another payment within a few days of finding outBut still never had any day lates and always over paid monthly amount due
Autocare Center at Walmart on Kirkman/Metrowest in Orlando
Upon purchasing a new tire be aware they add an optional Road Hazard Coverage in the amount of $per tire without asking youOnce you complain it takes over minutes to reprint the invoiceI was told the system takes a while to updateAlso, they charge $for a lifetime tire balance, which is recommended of course, but according to them it is MANDATORY by state lawThat is NOT trueBe aware of this place and verify your invoice before payingThey are liars and they do have a really bad attitude
I have travelled to many areas during my time in the military and the location at Hwy in Phenix City, AL has to be the absolute worst that I have ever visitedThe store is full of self-check out lanes and rarely has cashiers available to assistIt is as though they expect the customers to do the work for them for freeThe night shift customer service manager *** has to be the nastiest, most negative, ill spirited, unhelpful, and degrading manager I have ever dealt with in my lifeRather than her trying to assist customers that wish not to use a self check out, she would rather tell a customer she doesn't care if they shop there or not because she is going to get paid regardlessAnd this is the type of person Walmart has representing them! Almost every other Walmart that I have visited in any other location has at least one cashier available at all timesShe doesn't run her shift that wayI had an encounter with her on 4/29/in which she actually lied to another manager because she did not want to open a laneThis lady is not fit to a be a manager and Walmart should really consider the type of people they have representing them
I canceled myfamily mobile, and went to straight talk, I've had this service over a month, they took out the last months payment, and again on 9/19/they took another payment out of my checking account, and when I called them they said I still owed them for the last monthhow can that be when I didn't have service with themnow I have to close my checking accbecause of being overdrawnIf I owe this then they are charging for two months behind
Account_Number: XXX-XXX-XXXX
Saved for months, my receipts for savings catcher program Walmart has,Trying to get resolve for months
Walmart has a program called Savings catcherI shop there, scan my receipts and if lower prices are found elsewhere then this extra money is given back to me by way of loading it onto a ecard voucher that I can print out and spend.I specifically shop Walmart for this programI have been saving my receipts for months, I finally saved $I followed directions, printed voucher, but even though the voucher says its worth is $when the clerk scans it, it states zero balance as if I spent this money but I did notThe only replies I get from the program was they are escalating the complaintThen heard nothing, I emailed again, I got a reply telling me how to reprint the certificateThe zero balance is the problem, not printing the certificate, I have the voucher number and the pin, but still comes up zero balanceI attempted to reprint thinking maybe it would assign a diff
charges for tire installation
I PURCHASED A SET OF FOUR TIRES FROM YOUR BELLEVUE LOCATION STORE ON SOUTH 15TH STREET I CALLED IN ADVANCE THE DAY PRIOR TO ASK ABOUT STORE AVAILABILITY OF THE TIRES THAT I WAS PURCHASING THE MORNING OF HAVING THE TIRES PLACES, I CALLED THE STORE TO GET A PRICING TOTAL SO THAT I HAD ENOUGH CASH TO PAY THE BILL DURING MY VISIT IT WAS DETERMINED THAT THE INFORMATION THAT I WAS GIVEN ABOUT THE TIRE SIZE NEEDED WAS INCORRECT AND I ACTUALLY NEEDED A LARGER TIRE THE LARGER TIRE WAS AN ADDED COST INCREASE, SO I WENT AHEAD AND HAD THE TIRES PLACED I HAD TALKED ON THE PHONE TO THE SERVICE REP ABOUT THE INSTALLATION AND WAS INFORMED THAT THE SERVICE PERSON WOULD MOUNT AND BALANCE THE TIRES I WAS UNDER THE IMPRESSION THAT THE BALANCE WAS FREE OR AT LEAST IT WOULD BE A SMALL SURCHARGE IT WAS NOT UNTIL I WAS PAYING THE BILL WITH THE CASHIER THAT I LEARNED I WAS BEING CHARGED $PER TIRE OR A TOTAL OF $FOR LIFETIME WHEEL ROTATION AND BALANCING
I was given excellent service with a returnThey are very helpful because it is a monitor of the huge amount of commerceI had the item for a month and I did not see that two sleeves of crackers of an in-store brand were not right at allTo see that something is correct is to safety and a trace of how the damage was done can be foundHow is it it was not on top and easy to see upon opening is a concernThe war is going through our foodThere is this repugnance attitude hiding in this manner and whomever it is does not know that it is to go through a screening when foundIt was obvious it was in the processing!!? I have never seen this type of damage beforeThis was bought and returned This is attrition to the commerceCommerce is hated and not easy to assume of when this tacky can get to just me hiding in a boxIf you see anything strange at all just start screaming it! The commerce must go back to peace timeThanks for the work on the shelvesI know it was hard for stock and I can tell trying to keep it clear to see this type of harass will not get to a domestic consumerI did not see this item on the self at all the week I found these two strange packages leftI hate the *** of not able to assume what I use to about buying food years ago
We have tires purchased from Walmart, with a Walmart warranty and tire protection planWe need a rotation and a slow leak fixedCan't get in to fix
We purchased our tires from WalmartWe always do so and get the added protection plan in case we are on the road and need service, there is always a Walmart nearby
We have been attempting to get this vehicle in to get a tire rotation since June 12thWhen we call we are told they don't do appointments on the weekends, so we tried for an appointment during the weekThe story then changed to they don't ever to appointmentsWe attempted to bring in the car after work three times and were turned away at PM, 4:30PM and 5PM stating they were too full
days ago, we call to see when we can come in because we were tired of driving miles and being turned awayWe were told their compressor was down and to call back the next dayWe called the next day and were told they rented a compressor and it was now down too
Today, thinking th
Walmart feels they do not have to answer to wrongful accusations, slander and defamation of character
Went on Walmart.com to find out if a microwave was able to be sold in storesI was given the address of two stores, went to the first store and no microwave there, went home and called the other store and I asked for "small appliances" I was on hold different times minutes each timeThen the associate came on the phone and said what do you needI said small appliances and he said oh sorry there is no one in that department to answer the phone
I said why didnt you tell me that before? he said sorry what can I do for youI said Im looking for a certain microwave can you transfer me to someone who can help? He said what you looking for? I was like I just told you..so then I got a lady on the phone and she asked me why I was being uncooperative with the receptionist
So I explained to her, she said well tell him what you needSo then I asked for a manager, I got a guy na
Purchased gift card at Walmart for Outback steak houseGift card never activated
On 10/25/I purchased a $Gift card at Walmart for Outback Steakhouse The cashier charged me sales taxI objected to the sales tax to no avail The next day I found documentation on the Walmart web site that said they do not charge sales tax on gift cardsI went to the Walmart service desk in person Walmart said that was there policy On 11/22/I attempted to use the gift card Outback said the card was never activated even though a charge of $is on my Master Card On 11/23/I went to the service desk at another Walmart and spoke to the manager Her name was Julie but she would not provide a last name She said there was nothing she could do take it up with Outback Outback gave me the register receipt that says the card is not activated Walmart says its Outbacks issue Outback says its Walmarts issue I'm out $and have a gift card that doesn't work I would like a
Walmart Pet Pharmacy I hope that Walmart does a better job on filling scripts for people then it has done with my dogs script For the last months I have been getting Furosemide filled for my 5lb Chihuahua My Vet phoned in a new order this week same as the previous orders and when I went to pick it up they told me I had to purchase the 100ML bottle, telling me they would not open the bottle and spilt it out as they had done in the past For the amount I was getting before I was paying less than $6.00, this bottle would have cost It really wasn't so much the cost but them changing the quantity! If my dogs Vet wanted me to get that much, it would have been written on the script that way I would think that it is against the law to change a prescription, further more if they did not want to split the bottle they had plenty of time to inform the Vet or myself of their new policy I have found a Pharmacy to fill this prescription, however due to Walmarts actions my dog will have no meds for at least days If ANYTHING happens to my dog because of Walmarts irresponsible and what I feel to be unlawful actions I will be changing this from a "review" to a complaint and quite possibly a lawsuit SHAME ON YOU WALMART PHARMACY -SCHERERVILLE, INDIANA - US HIGHWAY
Items purchased via Walmart Grocery online were missing from order; despite manager promise to refund missing items post courtesty credit, not receivd
On 8/17, I placed online Walmart grocery order# XXXXXXX-XXX, which was for pickup on 8/ After arriving home on 8/from picking up the order, I realized many items were missing from the order I tried calling the store (XXXXXXXXXX), but was told a Manager was not available I then called the 800# (XXX-XXX-XXXX), and they could not reach a store manager eitherwent down the list of missing items, and they issued credit for most, but told me they did not see that I was charged for the missing chickens They did issue a partial refund, but I never received a proper itemized receipt, nor full credit for missing items I spent several days trying to reach a store manager before finally reaching manager Amber (XXXXXXXXXX) on 8/ She confirmed I was indeed charged for the chickens not receivedpromised she would follow up wit
*** *** *** Liquid Makeup *** was $online but they refused to price match
On 02/06/17, Monday around 8:pm I wanted to walmart at richmond hwy, alexandria, VA to buy *** *** *** Liquid Makeup *** according to their policy they do price match"Walmart's Price Matching PolicyWe're committed to providing low prices every day, on everythingSo if you find a lower price from an online retailer on an identical, in-stock product, or the item purchased from Walmart.com is now listed at a lower price, tell us and we'll match it".One of the CSm verified the price online, that was $and referred me to another person because she was on breakthe 2nd CSM, customer service manager, ringed up one item only but refused to accept my coupon on that productshe said I can only get one item but without couponso she wanted to sell items on regular priceshe refused to match the pricethere was a loss prevention
My online grocery shopping experience up until the last month has been wonderful But today "takes the cake" with extremely poor customer serviceStore located at Uptown Blvd., Cedar Hill, Texas is the store that did not meet even the lowest of expectationsMy last order (#XXXXXXXXXX) for August 7, 2017, had a scheduled deliver of 5pm-6pmI waiting hour for pick up I gave the benefit of the doubt (things happen) On August 14, 2017, my order (#XXXXXXXXXX} had a scheduled pick up between 6pm-7pmI received a confirmation of my order, but did not received an email that stated my order was readyI arrived nonetheless because I thought it would be ready anyway between those hours My thoughts could not have been furthest from the truth! I arrived at the pick up line at about 5:50pmWaiting until 6pm to say something because I still had not received the emailThe young lady who waited on my (appeared frustrated and deflated) said she would go and check on the order I never saw her again (apparently one of the workers indicated that she just "walked off the job") Customer Service Representative *** told me that he didn't know what was wrong, but if I wanted to wait until a little bit before 8pm to pick up my orderI thought he was the manager, but he was not A manager, named *** came over to my car, with *** and looked up my name and said ok and then walked away I thought he was going to get my order He never returnedhour and minutes I had sat there in degree heat with my daughter in tow About 7:45pm, ***, came out and said that he had "bad news" He stated that I would not be able to pick up my order until tomorrow Tomorrow??!! The manager never came back out , but sent *** out to tell the other 4-cars the same information I asked *** what was his role at WalmartHe indicated that his old job was to bring out the groceriesHe could not tell me what time tomorrow to pick up the groceries nor the reasoning why There is NO way he should have been sent out there to deliver such news to the customers who have already paid for groceries that could not be retrievedI felt sorry for him I was polite, but I could only imagine what some of the others might have saidThere was one lady who had been waiting for hours for items that were not given to her I am EXTREMELY disappointed in the customer service of this location In the beginning, this was the BEST service and I referred everyone that I knew giving so much praise, but today, I cannot say the sameI would not recommend anyone to this location and until this is resolved, I will not I am extremely disappointed I am a resident of Grand Prairie and employed in DeSotoThere are two other Walmart locations available to me and I made a choice to come to Cedar Hill I feel Cedar Hill has let me down I will be contacting other avenues to report this service (or lack thereof) but I wanted to let you know how I feltI am hopeful to regain the trust with this particular Walmart and enjoy the excellent customer service I have received in the past
Purchased product replacement plan from walmart / AsurionHave talked to people in the course of and hour and minWrong department they say
Purchased product replacement plan from Walmart when purchasing my Samsung sFiled a claim back in FebruaryReceived a call a couple weeks later stating that the phone was no longer availableEven though it was still on the shelf the claimed they didn't have any replacement phones available so they were going to send me a check for the I paid for the phoneI also had to pay a $processing fee for my claim on top of the I paid in store for the insuranceSo all in so for $and a lot of hassle.( having to mail the phone in and wait rather then take it to the store where I bought it and pick up a new one.) but okaySo I get $for a $phone? How is that a replacement plan? So here I am 5/19/and I am told they can't figure out what the problem isI think phone "INSURANCE" imply some sort of assuranceI just want m
I am a year old mother of three and the legal guardian of my disabled nephew, I have shopped at the Decatur Walmart for over three years with absolutely no problemToday I took my three kids and nephew to WalMart for some grocery shopping and to get cat food, grocery cart full of groceries such as grapes, apples, milk, water, and other food items, I decided at the end to get a single bottle of Wine, so I go to the self check out with my family as I have done thousands of times before and it beeped when I scanned the Wine, the Lady came over and asked for ID, ok so I go to get out my ID and before I can get it out she is wanting my nephews ID who is standing on the other side of the cart with my 12, 11, and years oldMy nephew is disabled, he doesn't work, drive, he collects social security disability, and obviously he doesn't have an ID, I was making the purchase not my nephew, the lady refused to sell me the wine, she even went as far as removing from the screen and having me hand it back to her from my cartI am then explained by another employee that in a situation that might seem "suspicious" they wont sell the alcoholso then I look suspicious with my grocery cart three children and nephew? Then I'm told "because he looks of age?" He wasn't even purchasing anything I was at the register, so by all accounts then a mother with a year old that may look older cant purchase alcohol unless her child can produce ID? I was embarrassed, humiliated, and by the time everything was done there were four Walmart employee's and I don't know how many on looking customers as they made me look like an adult trying to purchase a bottle of wine that thought was suspicious???? My poor nephew is standing there completely confused, so yes, a mother of three and guardian of a disabled young man was refused to be allowed to purchase a single bottle of wine with her large grocery purchase because her disabled Nephew who was making no purchase and was standing on the other side of the cart with the three young children couldn't produce an ID, in front of other customers and her family, I've never been so embarrassed in my life!