I took my vehicle to Walmart for two new tire I got there at the end of the day but they said that they could get my vehicle inThey also were rotating the remaining two tire stations to the frontThey page me when my vehicle was doneI went out to get into the veh and I noticed the hub caps did not look like they were properly placed onThey said that they have video of me bringing the vehicle in and all four of the hubcaps were thereThey garage was closed and all of the technicians had gone home for the dayI had no choice but to take the veh homeI was unable to bring it back right away because I have to be at work at am and I get off around 6:or depending on businessA couple of days later I noticed that I had a missing hubcap not to mention that my car was not running well since I had gotten the tiresI went back on 9/and advised them that I have always owned the vehicle and since I got the work done my hubcap is missing and I have never had this issue although
On Thursday February 22, I went to Stafford Virginia Walmart to have tires put onto a Toyota SequoiaI arrived at the store at 4:PMI talked to gentleman at the counter about honoring their road hazard plan since my tires tread was worn before my warrant has endedI bought four tires which had a 60,miles warranty and I only went around 35,miles on those tiresI have been a loyal customer of Walmart Auto and Tire department for yearsI bought my vehicle in 2005, I have always bought my tires from Walmart auto and tire department because I was in the service and their road hazards plan would follow me where every I went, I thoughtThe gentleman at the counter told me I have to talk to his floor manager (Patrick)Patrick and I got into a heated disagreement because he told me that Stafford Virginia Walmart was not going to honor the road hazard planPatrick attitude and unprofessionalism was notice not only by myself, but the other customers in the storeI requested to talk to the department manager (Solomon), after talking to Solomon we walked out to my truck and Solomon said that they would honor the road hazards planWe discussed the details of the warranty, he said he would inform Patrick of the chargesI waited for about three and half hours for them to put on two tiresCustomers who was getting tires onto their vehicle who I was in front of left the store before my vehicle was finist was a little after 8:PM before they finished my vehicleAt this time Solomon has going home for the dayOnce I received the bill they had charged me the full price of the tires and tried to charge me again for the road hazards planWhy would anyone purchase something that didn't work the first time? I had to get a manager from another department to honor the discussion that Solomon and I discussedThis was a tiresome and disbelief experienceTo top it all off on the 23rd, Friday morning my vehicle was on flat when I woke up, I had to get my neighbor to take me to buy an air inflator pump to put air into my tireI am military veteran who just retired with a 100% total and permanent disabilityThis stress and manual labor is causing undo harm to my medical conditionsEvery morning there after my vehicle would be on flatOn the 25th February I took my vehicle back to Stafford Virginia Walmart to have them look at my vehicleThey told me it would take four hours before they could LOOK at my vehicle to figure out what they did wrongAgain, Patrick and I had another heated disagreementThere is no way I should have to wait four hours for them to look at something they messed upIf they would have fixed it right the first time I wait three and half hour, I would not have to come back and have them look at it againI am in the process of moving to Texas and don't have time to wait around a store for someone to repair what they should have fixed the first timeAgain, I had to get another manager but this time it was the Co-Manager of the store (Stacey), I tried to explain her the situation but she was not willingly to listen to the situation from the customer point of viewI tried to explain that I didn't have time to be waiting around the store for them to correct their mistakeI asked if I could leave my vehicle and they get me a rental so I could carry out with my dayShe refused to understand the situation that it is their mistake that got me back at their storeDue to the time crunch I must ride around with this air inflator in my truck to put air into my tire when it goes flatThis is not the behavior I expected from a major business corporation like Walmart, this is unsatisfactory and unbecoming of WalmartThere is no way any customer should be treated in this mannerPeople in Stafford area needs to be caution of the tire and auto department of Stafford Virginia Walmart
I've been arguing and getting the run around fromthis Walmart for a little over a month now I bought a mower from them May of last year and also bought the extended warranty with it it wasn't even a year old and the shaft that holds the blade on snapped and had my son not jumped out of the way it would have cut his foot off when the blade bounced and shot out of the mowerI immediately took it back to Walmart had my receipt and extended warranty papers in hand the floor manager automatically started trying to make excuses as to why they couldn't take it back I called the extended warranty company they ran me around and finally gave me a number to *** which was supposed to be the manufacturer I kept getting put on hold by an automated message for minutes every time I called with no reply from a human voice or anything after a week of this I was getting aggravated so I called walmart back and got the runaround again so I called the warranty company again and got yet another number where I found out *** went out of business in how is it I'm buying a brand new mower ( defective mower ) made from a manufacturer that doesn't even exist anymore and hasn't for several years more websites and phone numbers later I got someone called a product specialist tells me at warranty was voided by a guy she called her expert who isn't even qualified in metals or small engines just a guy that's been working on them forever I offered for her to come see there wasnt anything in my yard that could possibly cause this shaft to snap and even got pictures I'm a yr retired landscaper I know how to mow a yard especially mine but still no resolve I then called walmart back only to get attitude and anger and more run around Walmart policies for warranty and satisfaction guarantee are a scam the Revdex.com is my only option
I received an email regarding my cancelled layaway and how I can visit any Wal-Mart to process my refundI went to the Wal-Mart on market street and they told me I had to go to the store I set up the layawayI went last night to get my refund processed and they told me I had to come back when layaway was openedI came back again today and they told me I needed a card that was mailed to me, which I haven't received in order to get my refundI showed them the email and it did not state I needed a card for a refundI asked why the email said I could go to any Wal-Mart and get this taken care of
This is a complaint against Wal Mart Family Mobile powered by T Mobile The service from this company was erratic when I first purchased the phone and called customer service multiple times They would have me restart my phone etc Finally my phone would not work from my home at all and when I was away from my house it worked as a phone sometimes I did use the phone on my wifi at my home and possibly some text messages I contacted customer service again and they advised me that they could not provide service to me and I would have to obtain another carrier She further told me that a bill had not been generated yet so she could not void it, to call when I received a bill I called at that time and they informed me that I would have to email all the information I did e mail my information and explained what had happened I received an e mail back that I would have to pay a bill of $ I then appealed that decision by e mail I was again informed that I would have to pa
Walmart.com refused to honor price on item that was in stock in store
On Aug 31, I went to the Portage Walmart Supercenter to buy Hammermill Copy paper that was advertised as being on sale for $The Portage store clearly showed that they had some in stock online for $I was originally told that they could not price match, however when I showed them that this item was sold by Walmart, I was told that I could only purchase one packThen I was told Walmart.com prices aren't always accurate I asked to speak to a Manager and was told "they are going to tell you the same thing" I requested a Manager anyway.I waited minutesNo Manager ever showed upAnother associate asked me if I needed help, I asked for a Manager, after more minutes, still no manager showed upFinally after about an hour and a half the original employee I spoke with came up to me and said 'You're still here?" I told her I was still waiting for a managerFinally I speak to a Manager and he tells me he can
Flat tire was taken to store for repair but ended up having to buy a new tire.Tire Pressure Sensor Monitor was damaged or stolen by store employee
I had a flat tire on 11/30/Tire was taken to Walmart location for repair but I had to buy a new tireTire pressure light did not go off on my dash after replacing my tireI assumed I needed to have it reprogrammed or reset at the dealership for light to go offI had just been to the dealership for maintenance and due to holidays did not find time to go back until 01/22/Dealership told me that they could no reprogram because the Tire Pressure Sensor Monitor was missing completelyI immediately went back to the Walmart store and told themThey had me fill out a reportI waited weeks and never heard anythingI then called the store and the store manager stated that someone should have contacted me within week and she could not believe that they had not calledShe stated that the manager for the tire and lube would not be t
Purchased a 2egift cardsWalmart has refused to honor them In the store
The egift cards were purchased onlineThey state they can be used at the store or onlineTheir Is Instructions on each e card for the cashier to "total the order select shopping card, and scan the bar codeThe store has refused to do anything except refer me to the website
I am a loyal customer of the Walmart store located in White Plains, NY I shop at this store for several daily needs There has been a recent issue regarding the packs of candy ringing up at the incorrect price There are some that are indeed $1.96, while others are $1.50, but ringing up for $ I've had to have a manager/supervisor adjust the pricing on a few separate occasions I was at the store on Friday 6.3.16, buying this product I explained the issue to the cashier; he then replied that its ringing up that price, therefore I explained again At this point, he called the manager (Tonisha) on duty to the register While I tried to explain the situation to the manager, she spoke over me and replied "yea okay" several times She was extremely unprofessional and did not show any soft customer service skills She advised that maybe it's the smaller size, after I told her about the issue She told the cashier to move forward with assisting other customers She then walked away without making me aware of how she was going to resolve the problem I stood there and waited almost minutes for her to return When she did come back, she began adjusting the price of the candy on the register She did not apologize for any inconvenience or assure me that the issue would be fixed in the near future I asked her when will this issue be resolved with the system, she replies "it happens", instead of treating and speaking to a customer with respect and confidence I advised her that I will be filing a complaint; she replied "well that is your decision to make" Termination or suspension is not the direct importance of this complaint, but to simply make the corporate staff aware of how customers are being treated I work in customer service at a major medical practiceI strive to provide excellent customer service to internal/external customers
I went to this walmart and I bought the knive set and the dish ware set and the problem is that they are both was damage and I am not happy with this at all and I would like to be reimburse for this please and thank you so very much I am not happy with the product at all and really need help with this cause I would like to be treated like a customer so again a refund or replacement would be awesome I paid in total $again thank you so very much
Product_Or_Service: knive set and dish ware set
Walmart sold me a bad battery and will not replace it for free under the year warranty it's a everstartCar battery 78n cranking amps it's just about a year old andHas year warranty several of there batteries have failed on me told the manager and she said just buy one at another store I told her they should replace or refund and have the manufacturer stop sale bad batteries she also said she would not buy Wal-Mart batteries herselfSays year full replacement not had it over a yearIt's the store brand
Product_Or_Service: Batterie
I purchased this to test out T-Mobile service in my area at WalmartThis was sold as a month to month service where I thought service would stop working after daysI just received a past due bill for $for service last monthI didn't know the service would keep going and going, this was purchased for a trial and thought it would stop after days unless I purchased more serviceI called in to have the charge removed and the line cancelledThey mentioned they would cancel service and send a final bill - I used the service about times within the first few days then tossed the SIM card as service was horribleI expected a credit for the amount that I was billed outside the first days as I had no intent to continue service.I was told I would receive a final bill and if that wasn't paid it would go to a collection agency
Product_Or_Service: *** *** Family MObile power by T-Mob
Account_Number: XXX-XXX-XXXX
Walmart on Montfort Dr in Dallas has been checking receipts as clients exit the store for some months now This practice is discriminatory given that this is not a policy that is practiced across Walmart storesMoreover, consumers don't have a membership contract that requires said practice Yesterday, May 8, as I was exiting, the guard on duty not only demanded my receipt but he also expected me to open my bags so that he could check off every single item This practice is discriminatory and must stop immediately I will submit a complaint with the state attorney general's office and will go to the press
A couple days ago I went to that Walmart that is at S Academy Blvd, Colorado Springs, CO and was treated like a common criminal which I am notI'm a Retired Veteran and I felt like the reason that I was treated as such was cause of the color of my skin and I do not appreciate it at allNext time I go to that store again and see the same thing, I will make the next move and call TV news and record to get as much proof as possible
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing the employee the screen shot that came from their website she walked off as if I was unimportant and she could care less that I got what I came into Walmart for so I left
I like to know how Walmart still has an A+ when there are so many complaints I got hit in perryville moParking lot the cop came and said its Private property he had no drivers license to many DUI so thanks Walmart !!!! You are not the same store no more all you care about is money
6/11/
Today June 11, at approximately 7:am I went into Walmart located at Roosevelt Boulevard Philadelphia, PA I was going to return a couple of Combat roach gels and one combat roach bait to the storeDue to the fact that these were the same roach gels that I had prior, and they do not work When I arrived at the return center of this store A young Puerto Rican girl was working in this section, and I told her I had a return and that I paid with PayPal The young lady said that she can give me a gift card back She then said don't you have a PayPal credit card and I said, "No." I told her it is supposed to be cash she then says,"no it is a gift card don't you have the PayPal credit card it will go back to your credit card." I said no I don't have the PayPal credit card and my PayPal account is not linked to my debit or credit card; It is PayPal credit, it use to be bill me later and that I use to have issues returning with thatI told her Cedarbrook Walmart gives me cash backI asked her who is the district manager , she said Walmart does not have district managers anymore I said yall don't she said no, then I asked who the manager was she Walmart doesn't have managers anymoreI looked up and no picture was on the wall, I said a picture use to be up there I asked her can she call Walmart.com and she said "no" she can get someone for me I tried to call Walmart.com but they were closed
The young lady said she could get an assistant manager that is when young Puerto Rican man came over after she went and got him He also said that Walmart only gives back gift cards for PayPalI said it is PayPal credit it is not linked to a credit card or debit card it is PayPal credit and it is supposed to be a cash return he then said you can call Walmart or Walmart.com; I forget how he said it I told him that I asked her to call and she said "no" The young lady interjected and said, "I said I would get someone." I said but you did say "no" when I asked you The guy said he can get a manager I said ok I went on to say to the young lady yall just making up stuff she said "no we are not the managers told us." Then she said see it is written and I read the top of a sheet of paper that stated something like, "management retains the right to refuse a return even with a receipt." I told her this doesn't say anything about PayPal
Then the young Puerto Rican man came back with an ugly black man he had on a baseball hat and a plaid flannel shirt and glasses This rude man did not introduce himself he was not in Walmart attire The first thing he said was with PayPal you get a gift card or returned back to your card The rude black man said he has a PayPal account and that is how it works I asked him who are you He then said he is the manager I then asked him, "Do you have a PayPal credit card", he said "yes." I said I don't have a PayPal credit card I have PayPal credit it is not linked to a credit card or a debit card it is supposed to be a refund of cash The rude man was already nasty but it was mild I then asked him to speak to someone over him he said, "I am the manager and I am the last stop." I asked him "you don't have anyone over you." He said "no" I said, "so you are the owner" he said I have Walmart stock I said that don't mean anything a lot of people have stock then he started yelling and said "LOOK YOU AIN'T GETTING CASH BACK IT IS GIFT CARD AND THAT IS IT" I asked him who do he think he is talking to like that he said "YOU" I asked him again who do you think you are taking to like that he said "YOU ARE TRYING TO GET US TO GO AGAINST POLICY AND WE AIN'T GOING AGAINST POLICY I was getting ready to ask him again then he goes you know what you are going to leave he rushes off screaming "I AM GETTING SECURITY" I told him I am leaving
I filed a Walmart.com complaint and they refunded me all of my money I was offended and disrespected by the way this rude black man was talking to me He was talking to me like I was a man he appears to have abusive behavior towards woman Aside from his abusive behavior he approached a *** in street clothing not Walmart attire that is against policy He needs to be "FIRED" immediately for the way he treats customers as well as him lying saying he was the manager of the store I wanted to find out his name so I called the store about times and finally got someone who has been at the store for a long time She told me that store does a district manager and that this man's is called *** or *** and he is not even a manager he is an assistant manager who works overnight She told me this after I gave her his description She also told me that Walmart does not have any young Puerto Rican male assistant managers so both of these people lied represented themselves as something they are not She also told me the ugly black man that is called *** or *** is rude to customers all the time
On November I was at the *** *** Walmart inMartinez Georgia, at around 6:pm I was knocked in the head by an employee as he lifted a large tv almost knocking me down but most importantly he hit me on the part of my head where I have a hearing implant device and knocked it off and has not been working sinceWe claimed an accident report on sight and was told they would call me in the next few daysI did get a call from a manager named *** and told me that I would get a call from their insurance peopleI have not heard from them ever since and every time I call it get put on hold and no one ever answers All I want is for them to replace my hearing device which I cannot afford to go see the specialist who would be able to order me oneI live in Ohio and visit the area a couple times ayearI would appreciate a call to get this situation fixed since I have no hearing out of my left earIt is just not a hearing aid but a cochlear hearing implant which was infused into my skullMy name is ***, ***Phone is *** home or ***My email address is ***@***.com
Thank you
I was illegally tracked by Walmart's systems while shopping with my credit cardSomehow, Walmart was able to identify my email address for shopping at a Walmart locationThis is not from Walmart.com, but at the store directlyThis is extremely concerning because privacy policies have been violated where I never provided them with my email to be contactedInstead, somehow, I was tracked by Walmart's system for a simple credit card transaction at the store without submitting my email addressI received a customer satisfaction survey relating with my shopping experience to an email I never providedI have verified that the email is real and from Walmart's systemBe aware while shopping at Walmart because they will trace your location and email somehowAs for how they obtained my email address for my on-site visit/shopping, I am unsure
This is the worst company to deal with in regards to warranty and getting your problems resolvedWalmart will tell you one thing then anotherYou will keep going in circlesI cannot believe how awful this company isNot even the corporate office knows what they are doingDefinitely not buying any items that I want warranted through Walmart anymoreThe worst experience ever!!!
I took my vehicle to Walmart for two new tire I got there at the end of the day but they said that they could get my vehicle inThey also were rotating the remaining two tire stations to the frontThey page me when my vehicle was doneI went out to get into the veh and I noticed the hub caps did not look like they were properly placed onThey said that they have video of me bringing the vehicle in and all four of the hubcaps were thereThey garage was closed and all of the technicians had gone home for the dayI had no choice but to take the veh homeI was unable to bring it back right away because I have to be at work at am and I get off around 6:or depending on businessA couple of days later I noticed that I had a missing hubcap not to mention that my car was not running well since I had gotten the tiresI went back on 9/and advised them that I have always owned the vehicle and since I got the work done my hubcap is missing and I have never had this issue although
On Thursday February 22, I went to Stafford Virginia Walmart to have tires put onto a Toyota SequoiaI arrived at the store at 4:PMI talked to gentleman at the counter about honoring their road hazard plan since my tires tread was worn before my warrant has endedI bought four tires which had a 60,miles warranty and I only went around 35,miles on those tiresI have been a loyal customer of Walmart Auto and Tire department for yearsI bought my vehicle in 2005, I have always bought my tires from Walmart auto and tire department because I was in the service and their road hazards plan would follow me where every I went, I thoughtThe gentleman at the counter told me I have to talk to his floor manager (Patrick)Patrick and I got into a heated disagreement because he told me that Stafford Virginia Walmart was not going to honor the road hazard planPatrick attitude and unprofessionalism was notice not only by myself, but the other customers in the storeI requested to talk to the department manager (Solomon), after talking to Solomon we walked out to my truck and Solomon said that they would honor the road hazards planWe discussed the details of the warranty, he said he would inform Patrick of the chargesI waited for about three and half hours for them to put on two tiresCustomers who was getting tires onto their vehicle who I was in front of left the store before my vehicle was finis
t was a little after 8:PM before they finished my vehicleAt this time Solomon has going home for the dayOnce I received the bill they had charged me the full price of the tires and tried to charge me again for the road hazards planWhy would anyone purchase something that didn't work the first time? I had to get a manager from another department to honor the discussion that Solomon and I discussedThis was a tiresome and disbelief experienceTo top it all off on the 23rd, Friday morning my vehicle was on flat when I woke up, I had to get my neighbor to take me to buy an air inflator pump to put air into my tireI am military veteran who just retired with a 100% total and permanent disabilityThis stress and manual labor is causing undo harm to my medical conditionsEvery morning there after my vehicle would be on flatOn the 25th February I took my vehicle back to Stafford Virginia Walmart to have them look at my vehicleThey told me it would take four hours before they could LOOK at my vehicle to figure out what they did wrongAgain, Patrick and I had another heated disagreementThere is no way I should have to wait four hours for them to look at something they messed upIf they would have fixed it right the first time I wait three and half hour, I would not have to come back and have them look at it againI am in the process of moving to Texas and don't have time to wait around a store for someone to repair what they should have fixed the first timeAgain, I had to get another manager but this time it was the Co-Manager of the store (Stacey), I tried to explain her the situation but she was not willingly to listen to the situation from the customer point of viewI tried to explain that I didn't have time to be waiting around the store for them to correct their mistakeI asked if I could leave my vehicle and they get me a rental so I could carry out with my dayShe refused to understand the situation that it is their mistake that got me back at their storeDue to the time crunch I must ride around with this air inflator in my truck to put air into my tire when it goes flatThis is not the behavior I expected from a major business corporation like Walmart, this is unsatisfactory and unbecoming of WalmartThere is no way any customer should be treated in this mannerPeople in Stafford area needs to be caution of the tire and auto department of Stafford Virginia Walmart
I've been arguing and getting the run around fromthis Walmart for a little over a month now I bought a mower from them May of last year and also bought the extended warranty with it it wasn't even a year old and the shaft that holds the blade on snapped and had my son not jumped out of the way it would have cut his foot off when the blade bounced and shot out of the mowerI immediately took it back to Walmart had my receipt and extended warranty papers in hand the floor manager automatically started trying to make excuses as to why they couldn't take it back I called the extended warranty company they ran me around and finally gave me a number to *** which was supposed to be the manufacturer I kept getting put on hold by an automated message for minutes every time I called with no reply from a human voice or anything after a week of this I was getting aggravated so I called walmart back and got the runaround again so I called the warranty company again and got yet another number where I found out *** went out of business in how is it I'm buying a brand new mower ( defective mower ) made from a manufacturer that doesn't even exist anymore and hasn't for several years more websites and phone numbers later I got someone called a product specialist tells me at warranty was voided by a guy she called her expert who isn't even qualified in metals or small engines just a guy that's been working on them forever I offered for her to come see there wasnt anything in my yard that could possibly cause this shaft to snap and even got pictures I'm a yr retired landscaper I know how to mow a yard especially mine but still no resolve I then called walmart back only to get attitude and anger and more run around Walmart policies for warranty and satisfaction guarantee are a scam the Revdex.com is my only option
I received an email regarding my cancelled layaway and how I can visit any Wal-Mart to process my refundI went to the Wal-Mart on market street and they told me I had to go to the store I set up the layawayI went last night to get my refund processed and they told me I had to come back when layaway was openedI came back again today and they told me I needed a card that was mailed to me, which I haven't received in order to get my refundI showed them the email and it did not state I needed a card for a refundI asked why the email said I could go to any Wal-Mart and get this taken care of
This is a complaint against Wal Mart Family Mobile powered by T Mobile The service from this company was erratic when I first purchased the phone and called customer service multiple times They would have me restart my phone etc Finally my phone would not work from my home at all and when I was away from my house it worked as a phone sometimes I did use the phone on my wifi at my home and possibly some text messages I contacted customer service again and they advised me that they could not provide service to me and I would have to obtain another carrier She further told me that a bill had not been generated yet so she could not void it, to call when I received a bill I called at that time and they informed me that I would have to email all the information I did e mail my information and explained what had happened I received an e mail back that I would have to pay a bill of $ I then appealed that decision by e mail I was again informed that I would have to pa
Walmart.com refused to honor price on item that was in stock in store
On Aug 31, I went to the Portage Walmart Supercenter to buy Hammermill Copy paper that was advertised as being on sale for $The Portage store clearly showed that they had some in stock online for $I was originally told that they could not price match, however when I showed them that this item was sold by Walmart, I was told that I could only purchase one packThen I was told Walmart.com prices aren't always accurate I asked to speak to a Manager and was told "they are going to tell you the same thing" I requested a Manager anyway.I waited minutesNo Manager ever showed upAnother associate asked me if I needed help, I asked for a Manager, after more minutes, still no manager showed upFinally after about an hour and a half the original employee I spoke with came up to me and said 'You're still here?" I told her I was still waiting for a managerFinally I speak to a Manager and he tells me he can
Flat tire was taken to store for repair but ended up having to buy a new tire.Tire Pressure Sensor Monitor was damaged or stolen by store employee
I had a flat tire on 11/30/Tire was taken to Walmart location for repair but I had to buy a new tireTire pressure light did not go off on my dash after replacing my tireI assumed I needed to have it reprogrammed or reset at the dealership for light to go offI had just been to the dealership for maintenance and due to holidays did not find time to go back until 01/22/Dealership told me that they could no reprogram because the Tire Pressure Sensor Monitor was missing completelyI immediately went back to the Walmart store and told themThey had me fill out a reportI waited weeks and never heard anythingI then called the store and the store manager stated that someone should have contacted me within week and she could not believe that they had not calledShe stated that the manager for the tire and lube would not be t
Purchased a 2egift cardsWalmart has refused to honor them In the store
The egift cards were purchased onlineThey state they can be used at the store or onlineTheir Is Instructions on each e card for the cashier to "total the order select shopping card, and scan the bar codeThe store has refused to do anything except refer me to the website
I am a loyal customer of the Walmart store located in White Plains, NY I shop at this store for several daily needs There has been a recent issue regarding the packs of candy ringing up at the incorrect price There are some that are indeed $1.96, while others are $1.50, but ringing up for $ I've had to have a manager/supervisor adjust the pricing on a few separate occasions I was at the store on Friday 6.3.16, buying this product I explained the issue to the cashier; he then replied that its ringing up that price, therefore I explained again At this point, he called the manager (Tonisha) on duty to the register While I tried to explain the situation to the manager, she spoke over me and replied "yea okay" several times She was extremely unprofessional and did not show any soft customer service skills She advised that maybe it's the smaller size, after I told her about the issue She told the cashier to move forward with assisting other customers She then walked away without making me aware of how she was going to resolve the problem I stood there and waited almost minutes for her to return When she did come back, she began adjusting the price of the candy on the register She did not apologize for any inconvenience or assure me that the issue would be fixed in the near future I asked her when will this issue be resolved with the system, she replies "it happens", instead of treating and speaking to a customer with respect and confidence I advised her that I will be filing a complaint; she replied "well that is your decision to make" Termination or suspension is not the direct importance of this complaint, but to simply make the corporate staff aware of how customers are being treated I work in customer service at a major medical practiceI strive to provide excellent customer service to internal/external customers
I went to this walmart and I bought the knive set and the dish ware set and the problem is that they are both was damage and I am not happy with this at all and I would like to be reimburse for this please and thank you so very much I am not happy with the product at all and really need help with this cause I would like to be treated like a customer so again a refund or replacement would be awesome I paid in total $again thank you so very much
Product_Or_Service: knive set and dish ware set
Walmart sold me a bad battery and will not replace it for free under the year warranty it's a everstartCar battery 78n cranking amps it's just about a year old andHas year warranty several of there batteries have failed on me told the manager and she said just buy one at another store I told her they should replace or refund and have the manufacturer stop sale bad batteries she also said she would not buy Wal-Mart batteries herselfSays year full replacement not had it over a yearIt's the store brand
Product_Or_Service: Batterie
I purchased this to test out T-Mobile service in my area at WalmartThis was sold as a month to month service where I thought service would stop working after daysI just received a past due bill for $for service last monthI didn't know the service would keep going and going, this was purchased for a trial and thought it would stop after days unless I purchased more serviceI called in to have the charge removed and the line cancelledThey mentioned they would cancel service and send a final bill - I used the service about times within the first few days then tossed the SIM card as service was horribleI expected a credit for the amount that I was billed outside the first days as I had no intent to continue service.I was told I would receive a final bill and if that wasn't paid it would go to a collection agency
Product_Or_Service: *** *** Family MObile power by T-Mob
Account_Number: XXX-XXX-XXXX
Walmart on Montfort Dr in Dallas has been checking receipts as clients exit the store for some months now This practice is discriminatory given that this is not a policy that is practiced across Walmart storesMoreover, consumers don't have a membership contract that requires said practice Yesterday, May 8, as I was exiting, the guard on duty not only demanded my receipt but he also expected me to open my bags so that he could check off every single item This practice is discriminatory and must stop immediately I will submit a complaint with the state attorney general's office and will go to the press
A couple days ago I went to that Walmart that is at S Academy Blvd, Colorado Springs, CO and was treated like a common criminal which I am notI'm a Retired Veteran and I felt like the reason that I was treated as such was cause of the color of my skin and I do not appreciate it at allNext time I go to that store again and see the same thing, I will make the next move and call TV news and record to get as much proof as possible
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing the employee the screen shot that came from their website she walked off as if I was unimportant and she could care less that I got what I came into Walmart for so I left
I like to know how Walmart still has an A+ when there are so many complaints I got hit in perryville moParking lot the cop came and said its Private property he had no drivers license to many DUI so thanks Walmart !!!! You are not the same store no more all you care about is money
6/11/
Today June 11, at approximately 7:am I went into Walmart located at Roosevelt Boulevard Philadelphia, PA I was going to return a couple of Combat roach gels and one combat roach bait to the storeDue to the fact that these were the same roach gels that I had prior, and they do not work When I arrived at the return center of this store A young Puerto Rican girl was working in this section, and I told her I had a return and that I paid with PayPal The young lady said that she can give me a gift card back She then said don't you have a PayPal credit card and I said, "No." I told her it is supposed to be cash she then says,"no it is a gift card don't you have the PayPal credit card it will go back to your credit card." I said no I don't have the PayPal credit card and my PayPal account is not linked to my debit or credit card; It is PayPal credit, it use to be bill me later and that I use to have issues returning with thatI told her Cedarbrook Walmart gives me cash backI asked her who is the district manager , she said Walmart does not have district managers anymore I said yall don't she said no, then I asked who the manager was she Walmart doesn't have managers anymoreI looked up and no picture was on the wall, I said a picture use to be up there I asked her can she call Walmart.com and she said "no" she can get someone for me I tried to call Walmart.com but they were closed
The young lady said she could get an assistant manager that is when young Puerto Rican man came over after she went and got him He also said that Walmart only gives back gift cards for PayPalI said it is PayPal credit it is not linked to a credit card or debit card it is PayPal credit and it is supposed to be a cash return he then said you can call Walmart or Walmart.com; I forget how he said it I told him that I asked her to call and she said "no" The young lady interjected and said, "I said I would get someone." I said but you did say "no" when I asked you The guy said he can get a manager I said ok I went on to say to the young lady yall just making up stuff she said "no we are not the managers told us." Then she said see it is written and I read the top of a sheet of paper that stated something like, "management retains the right to refuse a return even with a receipt." I told her this doesn't say anything about PayPal
Then the young Puerto Rican man came back with an ugly black man he had on a baseball hat and a plaid flannel shirt and glasses This rude man did not introduce himself he was not in Walmart attire The first thing he said was with PayPal you get a gift card or returned back to your card The rude black man said he has a PayPal account and that is how it works I asked him who are you He then said he is the manager I then asked him, "Do you have a PayPal credit card", he said "yes." I said I don't have a PayPal credit card I have PayPal credit it is not linked to a credit card or a debit card it is supposed to be a refund of cash The rude man was already nasty but it was mild I then asked him to speak to someone over him he said, "I am the manager and I am the last stop." I asked him "you don't have anyone over you." He said "no" I said, "so you are the owner" he said I have Walmart stock I said that don't mean anything a lot of people have stock then he started yelling and said "LOOK YOU AIN'T GETTING CASH BACK IT IS GIFT CARD AND THAT IS IT" I asked him who do he think he is talking to like that he said "YOU" I asked him again who do you think you are taking to like that he said "YOU ARE TRYING TO GET US TO GO AGAINST POLICY AND WE AIN'T GOING AGAINST POLICY I was getting ready to ask him again then he goes you know what you are going to leave he rushes off screaming "I AM GETTING SECURITY" I told him I am leaving
I filed a Walmart.com complaint and they refunded me all of my money I was offended and disrespected by the way this rude black man was talking to me He was talking to me like I was a man he appears to have abusive behavior towards woman Aside from his abusive behavior he approached a *** in street clothing not Walmart attire that is against policy He needs to be "FIRED" immediately for the way he treats customers as well as him lying saying he was the manager of the store I wanted to find out his name so I called the store about times and finally got someone who has been at the store for a long time She told me that store does a district manager and that this man's is called *** or *** and he is not even a manager he is an assistant manager who works overnight She told me this after I gave her his description She also told me that Walmart does not have any young Puerto Rican male assistant managers so both of these people lied represented themselves as something they are not She also told me the ugly black man that is called *** or *** is rude to customers all the time
On November I was at the *** *** Walmart inMartinez Georgia, at around 6:pm I was knocked in the head by an employee as he lifted a large tv almost knocking me down but most importantly he hit me on the part of my head where I have a hearing implant device and knocked it off and has not been working sinceWe claimed an accident report on sight and was told they would call me in the next few daysI did get a call from a manager named *** and told me that I would get a call from their insurance peopleI have not heard from them ever since and every time I call it get put on hold and no one ever answers All I want is for them to replace my hearing device which I cannot afford to go see the specialist who would be able to order me oneI live in Ohio and visit the area a couple times ayearI would appreciate a call to get this situation fixed since I have no hearing out of my left earIt is just not a hearing aid but a cochlear hearing implant which was infused into my skullMy name is ***, ***Phone is *** home or ***My email address is ***@***.com
Thank you
I was illegally tracked by Walmart's systems while shopping with my credit cardSomehow, Walmart was able to identify my email address for shopping at a Walmart locationThis is not from Walmart.com, but at the store directlyThis is extremely concerning because privacy policies have been violated where I never provided them with my email to be contactedInstead, somehow, I was tracked by Walmart's system for a simple credit card transaction at the store without submitting my email addressI received a customer satisfaction survey relating with my shopping experience to an email I never providedI have verified that the email is real and from Walmart's systemBe aware while shopping at Walmart because they will trace your location and email somehowAs for how they obtained my email address for my on-site visit/shopping, I am unsure
This is the worst company to deal with in regards to warranty and getting your problems resolvedWalmart will tell you one thing then anotherYou will keep going in circlesI cannot believe how awful this company isNot even the corporate office knows what they are doingDefinitely not buying any items that I want warranted through Walmart anymoreThe worst experience ever!!!