Hello, In May 01, I went to Walmart to pay for my apartment using the WIPS cardI went to the billing center like I usually doIf you are unfamiliar how to make payments with WIPS it goes as followsYou present the WIPS card to the cashier and let her know how much you plan on putting on it (your monthly rent) she did charges you the amountYou agree on the amount like any other purchaseAfter you have paid for the amount you, the cashier loads the information to the WIPS cardHowever something was wrong with the computer and she was not able to load my money onto my cardWe tried again, same process I gave my credit card information and entered my pinSame error, she said it must be the cardShe issues me a cash refund for the last transactionHowever I told her we swiped my card twice and she said she had voided the 1st transactionI confirmed with the manager on duty Jamal that if I had a double charge that I would like my refundHe said there should be no problem
We have bought a vanity beveled mirror for our bathroom recentlyThough I was skeptical about the looks but it looked beautiful and perfect for our bathroomI am so happy with my purchaseI would recommend this product to friendsAlso, this mirror was packed so well and it appeared in perfect condition
I cancel phone service months ago and Walmart family mobile is still charging for the services
The Phone that is no longer in use the sale rep refuse to credit my account this over charge by Walmart family Mobile
Walmart Pharmacy tried to collect $for a prescription that I purchased one mile from the store for $
If that isn't criminal it is very close
I actually found another store that would have charged $
This store is in McKinney, Tx on Lake Forest
Friday, June 2nd, I was wrongfully terminated due to a allegation of violence in the work placeI am writing you now because, I am a victim of bullying, discrimination, and wrongful terminationTwo weeks before this happened, ***, an overnight associate for the front end, constantly bullied me by talking down to me, being rude and pushy towards me, singling me out and treating me like I was incompetent of doing my job because of my disability, and verbally told me to stay away from herI went to Kelly, a daytime personnel manager, and told her what was going on throughout the shifts overnightShe said she would talk to ***'s immediate supervisorNothing was done to alleviate the situation and the bullying continuedIt was so emotionally traumatizing that I became frustrated and utilized the open door policy to talk to my overnight CSM, ***When I went to her I was emotionally distraught and said, "*** keeps being mean and talking rude to me and it makes me feel like wanting to punch her in the face." I can see how that can be taken as a threat but, I did not threaten anyoneI was merely trying to let my CSM know what was going on and after I let her know, I avoided being around ***But, the bullying and discrimination I was receiving made me so stressed out that it caused a reaction with my disability and put me in the hospitalI have polycystic kidney disease, lost both my kidneys last year, and rely on dialysis to stay aliveI have been legally deemed disabled by the Social Security AdministrationBecause of this, I missed a few shifts from being severely sickI believe that *** and *** took their frustrations out on me being disabled and missing work by falsely accusing me of violence in the workplace and having me wrongfully terminatedI am not the only overnight associate to have problems with these people, eitherThere have been associates before me that have just up and quit because of the way they were treatedI did not deserve to be bullied, discriminated against, falsely accused after utilizing the open door policy, and wrongfully terminated for being disabled
Sincerely, *** ***
WM Supercenter
Us Highway N Sebring, Florida
863-471-
About days ago (around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart
About days ago (so around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart I could not locate the receipt and the store was unable to look it up using my credit card and there were no similar microwaves in stock As such, the store would not refund or exchange on the microwave As I left, the customer Service rep, a Toni, asked if I would like my burnt up microwave backNo other statement or further explanation was given or heard from myself, I thought that was a fairly ridiculous question and walked away without my microwave Today, October 1, I accidentally located the receipt, dated July I called the store to see if I could still receive a refund I did talk with the CSM, Toni, and she clearly remembered me and the microwave She stated that the microwave had been dis
I went to the Walmart store #in Norfolk, VA, while on vacationI didn't know much about the types of cellphones and asked a rep in the Electronics dept to help me pick out a cellphoneI told her I needed a phone for road trips, one that I could use for emergencies and turn it off when not using and not get a bill every monthShe shows me the T-mobile family plan and told me that would be perfect for my needsI used it for a few months and stopped using it in September and put it in my dresser drawerMonths later I get a bill for $for the months I wasn't using itI was shocked! This is not what I signed up forI've been (time emailed them)emailing and (called times, different person each time) calling their customer service number 1-877-760-and they will not take off the charges, eventhough they can see I haven't been using the cellphone in months.One rep even told me he can see the phone was turned off in 09/15, but they kept billing meThey even admit
on I had bought a camera cannon rebel Tpremium kit as a gift for my sister and not even an hour after it was bought I had given it to her when she had opened the box the product was not inside the box the only thing found inside the box consisted of two camera cases when it was actually only supposed to include camera case a camera a camera lense as well as a memory card she and I both became very upsetAbout not even an hour or two later I had called to try to speak with the head manager but she was not available so I proceeded to speak with an assistant manager who I can not name due to the fact of him not introducing himself but I had explained the situation to him and I was told he would look into it and give me a call back between 12-the next day which a phone call was never received after speaking with him I also had called and made a complaint to the Walmart.comThe following day I had called the Walmart again where I had purchased the item to try an
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WALMART HEADQUARTERS are placing "USA" STICKERS on bats that are actually "USSSA" bats and ARE ILLEGAL TO USE IN BASEBALL YEARWALMART HEADQUARTERS has decided to mislead customers by placing "USA" STICKERS on all their "USSSA" batsIn January all baseball leagues made it illegal to use "USSSA" bats on the fieldInstead of removing the illegal bats from their shelves, WALMART printed up stickers copying the original "USA" symbol for all approved baseball bats
Extremely poor customer service
On 09/07/16, I arrived inside the Richmond, CA Walmart at 10:04pm, and was told by the clerk in Customer Service that the Customer Sercive department close at 10pm There was still customer in customer being tended to at that time I was irate and asked to speak to a manager I explained to Assistant Manager *** that I had just purchased this carpet cleaner that same evening and when I attempted to use the carpet cleaner it started smoking, cut off and did not turn back on I immediately came back to Walmart quite upset, again arriving at 10:04pm *** repeated he was sorry but Customer Sercive for returns close at 10pm Where is this listed on the website for the Walmart in Richmond, Ca? I only see the store hours listed from 6am to 12am
I have been on the phone waiting to speak with a customer service rep from Walmart for 50minWhen I first called, the system gave me an initial wait time estimate of minAfter min, that was reduced to "under one minute"I've stayed on the line to see if the telephone customer service really exists, but no one has answeredThere does not seem to be a way to speak with a human customer service repVery bad business practice
Store has failed to return deposit money I put down on a layaway that was cancelled
Store has failed to return deposit money I put down on a layaway that was cancelledI received an email on December 16, that my layaway had been cancelled because it wasnt picked up by the deadline 12/12/The email also stated that I could visit any Walmart store to retrieve the refund, minus the dollar service feeI went in to Wyncote Walmart store on 12/19/in attempt to retrieve the left over deposit owed back to meI was told that day that a check was sent out to customers and that they dont refund deposits at the storeThis is not the policy that was explained to me when I took out the layawaySince the layaway was not picked up by the deadline and a few days had already passed before my first attempt to collect the funds, I waited days to see if the check would come in the mailIt did notI then called Walmart and asked them what the procedure would be when trying to colle
My son, who is 8, purchased a nextbook ares 11a tablet with his own money, plus tax We took it home and after about a month, I asked him if he liked his tablet Turned out that it was taking an extraordinary long time to charge, and he never told me, he's Anyway, I took it back to Walmart and they told me that I would have to go to the manufacturer, even though we bought it at Walmart When you go to the manufacturers website, it says go to where you bought it Great This is an year old with no income and now he's out $that he saved diligently over the last year or two When we took it back to Walmart, we were just looking for store credit so he could buy something else, we didn't even want a refund I had another problem recently as well, when I bought something in a walmart store and they told me to go to the manufacturer Non sense Bad customer service, if you sell it, they should handle the refund and stand behind the product that are selling Oh ya, in regards to this tablet, I also went on the website and submitted a complaint, and I was told I would get a call back in days Guess what, I never got a call back I've been a long time Walmart customer, and I would say they are dropping the ball with customer service over the last year or so I'll pay more somewhere else to get better customer service
Mobil One Annual Oil
I would like to reopen the complaint regarding this oil issueI have not received any responses from Exxon I am attaching some pictures of my odometer and the change oil messageThe first oil change was at 5kI change the oil with the annual oil, now little over 11k about 6k and the oil needs to be changedSo, 6k is way below 20k as advertised by Exxon by at least 14kIn my opinion Walmart should discontinue selling this oil as it is expensive and does not provide the longevity or integrity between oil changes as advertisedI looked at the reviews son Walmart.com and two out of three people agree this oil is no different from any other synthetic oil
I purchase four xbox live card from Walmart and neither card workI purchase them black friday for each
On Black Friday I purchase my boys four xbox live cards for Christmas giftOn February 25, they went to use the cards and neither card workedI called Walmart customer services and they told me I had to call Microsoft because this was a third partyI called Microsoft and they explained to both me and the lady on the phone that Walmart is responsible for this they was the ones who activated the cardsThe microsoft guy ask that I read what it says when entering the gift cards and I did it read please return card to merchant for activationOnce the Microsoft rep hung up Walmart customer rep told me it was nothing they can doI informed the I had the receipt and I did not want any money I just wanted my gift cardsThe Walmart Rep and Manager told me it was nothing they can doI ask was I suppose to take this as a lost the they both got quiet
I attempted to purchase Canopy's at Walmart store #XXXXX as were advertised in the store for a price of $ This was not honored at checkout
On MAY 18, at approx hours, I attempted to buy (4) four canopies at Walmart, store number #XXXXX, At for an event I was attending this morningI took a picture of the advertisement that was in the store, then carried four of these canopies to the front of the store, and was told that the price was incorrect during checkoutI stated, the advertisement is not my fault and I would like the canopy's for the price as advertisedInitially, I was told they would not honor the advertisement and would give me only 10% off the non advertised price of $I did not accept this answer, however before I could speak another employee stated they would only honor (1) one canopy with the advertisement price of $AND this is the store policy
Since, I had an event to attend and had a schedule to keep, I could not entertain
Walmart, StAugustine FLon US1- This past Saturday morning my wife and I went shopping for food products for an event we were hosting later that eveningWe are your typical weekly shoppers at this establishment and aside from long check outlines and only having self checkout stations available, we have never had as bad of an experience as we experiencedMind you, Walmart upholds a policy to achieving customer satisfaction as WE, the consumers are it's foundation for it's continued growthEmployees are trained to follow guidelines when it comes to perishable food items prepared in it's deli department and are supposed to be governed by management and area floor leadersOne of the items I purchased this day (May 6, 2017) was a 4lb container of red skin potato saladWe completed our grocery shopping and advanced into our busy dayLater that evening as guests were arriving and our meal was about to be served, my wife came to me and asked me to taste the potato salad because it tasted very unusual and didn't have it's smellTherefore, I did and shortly after agreed the item had a spoiled taste to itWe went into the kitchen and immediately observed the expiration date on the container and found it to have been expired since April 25, Nearly two weeks past expiration! We announced to our guest to immediately disregard the potato salad from their plates and apologizedOne of the most embarrassing things that could happen when hosting a meal for a large group of people! The meal was postponed minutes as my wife drove to our local Walmart miles from our home, the one we typically never shop due to rude customer service issues to exchange the itemLater, we called the StAugustine store regarding this matter and the female manager on duty at the time brushed off the event and said "Well just bring the item in and exchange it" (after explaining that we had already exchanged the item plus took pictures of the receipt with the product and it's SKU # which included the date of purchase) This manager genuinely did not express a single concern about this issue and could only say I am sorry thereafter then hung upI called corporate, they listed to my complaint and then contacted the store manager which this time was Brad whom just came on dutyAgain I attempted to relay my experience to him although it was evident that my frustrations were escalating by this point as all he seemed to say was he apologizes and he will get someone over to look at the deli products immediatelyHe also stated that employees check these items often and remove items close to expiration from the selves and their prices are then marked downI asked him if this was the case then why did I purchase an item expired almost two weeks ago? I explained to him that a "sorry" cannot justify the cost or food born illnesses, lost days from work due to potential food poisoning, or the humiliation we encountered in front of our guestsI informed him that he was in fact on speaker phone and that the call was being monitored by of our remaining guests whom also shopped at walmart to bare witness to how this particular store would handle customer relations to such mattersAside from the decrease in Walmart's integrity for selling fresh items in their deli, these guests were disgusted at how poorly this manager's commitment was to adequately resolving this matter even with offering a gift card or anythingI ask the reader now to place yourselves in this situationPerhaps you have your boss over, perhaps in laws visit, romantic first date meal, any event that would mean the most to you during the preparation of hosting guestsSay this happened to you, and all that could be said was I'm sorry, or " hey take some more time out of your busy life to come back and exchange the item, your time or cost of travel means nothing to Walmart, so what your guests almost ate a toxic product" YES TOXIC, potato salad has mayo, eggs, and several other ingredients that cause serious food illnesses after their expirationAgain, so what if you were humiliated in front of your guests and your important event was tarnishedHere is a sorry for your sufferingNot acceptable! I have asked the store manager MrAnderson to contact me, we will see how he chooses to justify this matter
Trying to pass off damaged bootleg DVD's as $video games
I purchased a PSgame for my daughter yesterday online to be picked up at the storeI ordered it around noon and it took until 8:20PM for the confirmation that it was ready to be picked up We got there at 8:34, there were people in line One computer was down so only customer service rep was helping people The second rep was trying to get a manager to help but no one would come to her aid After standing in line for an HOUR, we were given the game that was already in a bag As we were walking out, my daughter opened the bag and took out the game The game popped open (no shrink wrap on it or tape securing the game) She showed it to me and it was damaged We went back to the customer service counter and showed them the game I advised that we would go back and get a different one We came back and the rep said she would need a manager to do the exchange At that point I inspected the game further It was n
I visited the Sawmill Rd Store# op#
Sawmill RD *** Ohio
I must say this is the worse experience at your store
This woman working the register was the rudest person I've ever metI had a water refill told her and she said wait a minute I'm busy and when she rang it up was rang up the incorrect price, I told her it rang incorrectly she said that is not my problem! A yellow vest person comes up said just void if off and give it to her for free and walks awayThe lady stands there with an attitude and said I can't do that and waits for the other yellow vest lady to come up that got a replacement bag of red skin potatoes for me that was openedShe was very nice and helpful and she fixed the problem and rang it up correctly for the water refillI told the nice yellow vest lady if I could get that woman's name as I wanted to notify corps offices off her bad behavior the rude cashier throws her badge down says here's my name and the yellow vest lady had to get assistance to get this rude cashier away from the register apologizing for this woman's rudenessI could not find one person at customer service to assist with this woman's rudeness and could not get the proper spelling of this woman's name but it was something like Gauavine or something
I listed you all my receipt numbers so you should be able to locate and have this type of behavior handled correctly as she was extremely rudeI completely praise the yellow vest woman she tried to clear that rude lady that was very rude and kept apologizing for her rudeness
This should not be the type of people in customer service she was very hateful
Purchased a HAMILTON BEACH Microwave last fall from WALMARTJust past days it quit workingWalmart said to contact Hamilton beach for warranty or refundHamilton Beach said to contact Galanz North AmericaGlalanz sent specific instructions which we followed to the letter and sent out 1-8-They said it would take 8-weeks for a refundIt is now approximately weeksI emailed weeks ago asking where the refund was and GALANZ NORTH AMERICA said that they had to contact corporateI asked for a phone number for corporate and they said they did not have oneBe careful of GALANZ NORTH AMERICA, HAMILTON BEACH, WALMART MicrowavesGalanz North America should not be allowed to conduct business in the U.S and WALMART should stop selling this JUNK !
Hello, In May 01, I went to Walmart to pay for my apartment using the WIPS cardI went to the billing center like I usually doIf you are unfamiliar how to make payments with WIPS it goes as followsYou present the WIPS card to the cashier and let her know how much you plan on putting on it (your monthly rent) she did charges you the amountYou agree on the amount like any other purchaseAfter you have paid for the amount you, the cashier loads the information to the WIPS cardHowever something was wrong with the computer and she was not able to load my money onto my cardWe tried again, same process I gave my credit card information and entered my pinSame error, she said it must be the cardShe issues me a cash refund for the last transactionHowever I told her we swiped my card twice and she said she had voided the 1st transactionI confirmed with the manager on duty Jamal that if I had a double charge that I would like my refundHe said there should be no problem
We have bought a vanity beveled mirror for our bathroom recentlyThough I was skeptical about the looks but it looked beautiful and perfect for our bathroomI am so happy with my purchaseI would recommend this product to friendsAlso, this mirror was packed so well and it appeared in perfect condition
I cancel phone service months ago and Walmart family mobile is still charging for the services
The Phone that is no longer in use the sale rep refuse to credit my account this over charge by Walmart family Mobile
Walmart Pharmacy tried to collect $for a prescription that I purchased one mile from the store for $
If that isn't criminal it is very close
I actually found another store that would have charged $
This store is in McKinney, Tx on Lake Forest
Friday, June 2nd, I was wrongfully terminated due to a allegation of violence in the work placeI am writing you now because, I am a victim of bullying, discrimination, and wrongful terminationTwo weeks before this happened, ***, an overnight associate for the front end, constantly bullied me by talking down to me, being rude and pushy towards me, singling me out and treating me like I was incompetent of doing my job because of my disability, and verbally told me to stay away from herI went to Kelly, a daytime personnel manager, and told her what was going on throughout the shifts overnightShe said she would talk to ***'s immediate supervisorNothing was done to alleviate the situation and the bullying continuedIt was so emotionally traumatizing that I became frustrated and utilized the open door policy to talk to my overnight CSM, ***When I went to her I was emotionally distraught and said, "*** keeps being mean and talking rude to me and it makes me feel like wanting to punch her in the face." I can see how that can be taken as a threat but, I did not threaten anyoneI was merely trying to let my CSM know what was going on and after I let her know, I avoided being around ***But, the bullying and discrimination I was receiving made me so stressed out that it caused a reaction with my disability and put me in the hospitalI have polycystic kidney disease, lost both my kidneys last year, and rely on dialysis to stay aliveI have been legally deemed disabled by the Social Security AdministrationBecause of this, I missed a few shifts from being severely sickI believe that *** and *** took their frustrations out on me being disabled and missing work by falsely accusing me of violence in the workplace and having me wrongfully terminatedI am not the only overnight associate to have problems with these people, eitherThere have been associates before me that have just up and quit because of the way they were treatedI did not deserve to be bullied, discriminated against, falsely accused after utilizing the open door policy, and wrongfully terminated for being disabled
Sincerely, *** ***
WM Supercenter
Us Highway N Sebring, Florida
863-471-
About days ago (around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart
About days ago (so around September 20) I attempted to return a microwave that I purchased that caught on fire to the Bellingham Walmart I could not locate the receipt and the store was unable to look it up using my credit card and there were no similar microwaves in stock As such, the store would not refund or exchange on the microwave As I left, the customer Service rep, a Toni, asked if I would like my burnt up microwave backNo other statement or further explanation was given or heard from myself, I thought that was a fairly ridiculous question and walked away without my microwave Today, October 1, I accidentally located the receipt, dated July I called the store to see if I could still receive a refund I did talk with the CSM, Toni, and she clearly remembered me and the microwave She stated that the microwave had been dis
I went to the Walmart store #in Norfolk, VA, while on vacationI didn't know much about the types of cellphones and asked a rep in the Electronics dept to help me pick out a cellphoneI told her I needed a phone for road trips, one that I could use for emergencies and turn it off when not using and not get a bill every monthShe shows me the T-mobile family plan and told me that would be perfect for my needsI used it for a few months and stopped using it in September and put it in my dresser drawerMonths later I get a bill for $for the months I wasn't using itI was shocked! This is not what I signed up forI've been (time emailed them)emailing and (called times, different person each time) calling their customer service number 1-877-760-and they will not take off the charges, eventhough they can see I haven't been using the cellphone in months.One rep even told me he can see the phone was turned off in 09/15, but they kept billing meThey even admit
on I had bought a camera cannon rebel Tpremium kit as a gift for my sister and not even an hour after it was bought I had given it to her when she had opened the box the product was not inside the box the only thing found inside the box consisted of two camera cases when it was actually only supposed to include camera case a camera a camera lense as well as a memory card she and I both became very upsetAbout not even an hour or two later I had called to try to speak with the head manager but she was not available so I proceeded to speak with an assistant manager who I can not name due to the fact of him not introducing himself but I had explained the situation to him and I was told he would look into it and give me a call back between 12-the next day which a phone call was never received after speaking with him I also had called and made a complaint to the Walmart.comThe following day I had called the Walmart again where I had purchased the item to try an
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WALMART HEADQUARTERS are placing "USA" STICKERS on bats that are actually "USSSA" bats and ARE ILLEGAL TO USE IN BASEBALL YEARWALMART HEADQUARTERS has decided to mislead customers by placing "USA" STICKERS on all their "USSSA" batsIn January all baseball leagues made it illegal to use "USSSA" bats on the fieldInstead of removing the illegal bats from their shelves, WALMART printed up stickers copying the original "USA" symbol for all approved baseball bats
Extremely poor customer service
On 09/07/16, I arrived inside the Richmond, CA Walmart at 10:04pm, and was told by the clerk in Customer Service that the Customer Sercive department close at 10pm There was still customer in customer being tended to at that time I was irate and asked to speak to a manager I explained to Assistant Manager *** that I had just purchased this carpet cleaner that same evening and when I attempted to use the carpet cleaner it started smoking, cut off and did not turn back on I immediately came back to Walmart quite upset, again arriving at 10:04pm *** repeated he was sorry but Customer Sercive for returns close at 10pm Where is this listed on the website for the Walmart in Richmond, Ca? I only see the store hours listed from 6am to 12am
I have been on the phone waiting to speak with a customer service rep from Walmart for 50minWhen I first called, the system gave me an initial wait time estimate of minAfter min, that was reduced to "under one minute"I've stayed on the line to see if the telephone customer service really exists, but no one has answeredThere does not seem to be a way to speak with a human customer service repVery bad business practice
Store has failed to return deposit money I put down on a layaway that was cancelled
Store has failed to return deposit money I put down on a layaway that was cancelledI received an email on December 16, that my layaway had been cancelled because it wasnt picked up by the deadline 12/12/The email also stated that I could visit any Walmart store to retrieve the refund, minus the dollar service feeI went in to Wyncote Walmart store on 12/19/in attempt to retrieve the left over deposit owed back to meI was told that day that a check was sent out to customers and that they dont refund deposits at the storeThis is not the policy that was explained to me when I took out the layawaySince the layaway was not picked up by the deadline and a few days had already passed before my first attempt to collect the funds, I waited days to see if the check would come in the mailIt did notI then called Walmart and asked them what the procedure would be when trying to colle
My son, who is 8, purchased a nextbook ares 11a tablet with his own money, plus tax We took it home and after about a month, I asked him if he liked his tablet Turned out that it was taking an extraordinary long time to charge, and he never told me, he's Anyway, I took it back to Walmart and they told me that I would have to go to the manufacturer, even though we bought it at Walmart When you go to the manufacturers website, it says go to where you bought it Great This is an year old with no income and now he's out $that he saved diligently over the last year or two When we took it back to Walmart, we were just looking for store credit so he could buy something else, we didn't even want a refund I had another problem recently as well, when I bought something in a walmart store and they told me to go to the manufacturer Non sense Bad customer service, if you sell it, they should handle the refund and stand behind the product that are selling Oh ya, in regards to this tablet, I also went on the website and submitted a complaint, and I was told I would get a call back in days Guess what, I never got a call back I've been a long time Walmart customer, and I would say they are dropping the ball with customer service over the last year or so I'll pay more somewhere else to get better customer service
Mobil One Annual Oil
I would like to reopen the complaint regarding this oil issueI have not received any responses from Exxon I am attaching some pictures of my odometer and the change oil messageThe first oil change was at 5kI change the oil with the annual oil, now little over 11k about 6k and the oil needs to be changedSo, 6k is way below 20k as advertised by Exxon by at least 14kIn my opinion Walmart should discontinue selling this oil as it is expensive and does not provide the longevity or integrity between oil changes as advertisedI looked at the reviews son Walmart.com and two out of three people agree this oil is no different from any other synthetic oil
I purchase four xbox live card from Walmart and neither card workI purchase them black friday for each
On Black Friday I purchase my boys four xbox live cards for Christmas giftOn February 25, they went to use the cards and neither card workedI called Walmart customer services and they told me I had to call Microsoft because this was a third partyI called Microsoft and they explained to both me and the lady on the phone that Walmart is responsible for this they was the ones who activated the cardsThe microsoft guy ask that I read what it says when entering the gift cards and I did it read please return card to merchant for activationOnce the Microsoft rep hung up Walmart customer rep told me it was nothing they can doI informed the I had the receipt and I did not want any money I just wanted my gift cardsThe Walmart Rep and Manager told me it was nothing they can doI ask was I suppose to take this as a lost the they both got quiet
I attempted to purchase Canopy's at Walmart store #XXXXX as were advertised in the store for a price of $ This was not honored at checkout
On MAY 18, at approx hours, I attempted to buy (4) four canopies at Walmart, store number #XXXXX, At for an event I was attending this morningI took a picture of the advertisement that was in the store, then carried four of these canopies to the front of the store, and was told that the price was incorrect during checkoutI stated, the advertisement is not my fault and I would like the canopy's for the price as advertisedInitially, I was told they would not honor the advertisement and would give me only 10% off the non advertised price of $I did not accept this answer, however before I could speak another employee stated they would only honor (1) one canopy with the advertisement price of $AND this is the store policy
Since, I had an event to attend and had a schedule to keep, I could not entertain
Walmart, StAugustine FLon US1- This past Saturday morning my wife and I went shopping for food products for an event we were hosting later that eveningWe are your typical weekly shoppers at this establishment and aside from long check outlines and only having self checkout stations available, we have never had as bad of an experience as we experiencedMind you, Walmart upholds a policy to achieving customer satisfaction as WE, the consumers are it's foundation for it's continued growthEmployees are trained to follow guidelines when it comes to perishable food items prepared in it's deli department and are supposed to be governed by management and area floor leadersOne of the items I purchased this day (May 6, 2017) was a 4lb container of red skin potato saladWe completed our grocery shopping and advanced into our busy dayLater that evening as guests were arriving and our meal was about to be served, my wife came to me and asked me to taste the potato salad because it tasted very unusual and didn't have it's smellTherefore, I did and shortly after agreed the item had a spoiled taste to itWe went into the kitchen and immediately observed the expiration date on the container and found it to have been expired since April 25, Nearly two weeks past expiration! We announced to our guest to immediately disregard the potato salad from their plates and apologizedOne of the most embarrassing things that could happen when hosting a meal for a large group of people! The meal was postponed minutes as my wife drove to our local Walmart miles from our home, the one we typically never shop due to rude customer service issues to exchange the itemLater, we called the StAugustine store regarding this matter and the female manager on duty at the time brushed off the event and said "Well just bring the item in and exchange it" (after explaining that we had already exchanged the item plus took pictures of the receipt with the product and it's SKU # which included the date of purchase) This manager genuinely did not express a single concern about this issue and could only say I am sorry thereafter then hung upI called corporate, they listed to my complaint and then contacted the store manager which this time was Brad whom just came on dutyAgain I attempted to relay my experience to him although it was evident that my frustrations were escalating by this point as all he seemed to say was he apologizes and he will get someone over to look at the deli products immediatelyHe also stated that employees check these items often and remove items close to expiration from the selves and their prices are then marked downI asked him if this was the case then why did I purchase an item expired almost two weeks ago? I explained to him that a "sorry" cannot justify the cost or food born illnesses, lost days from work due to potential food poisoning, or the humiliation we encountered in front of our guestsI informed him that he was in fact on speaker phone and that the call was being monitored by of our remaining guests whom also shopped at walmart to bare witness to how this particular store would handle customer relations to such mattersAside from the decrease in Walmart's integrity for selling fresh items in their deli, these guests were disgusted at how poorly this manager's commitment was to adequately resolving this matter even with offering a gift card or anythingI ask the reader now to place yourselves in this situationPerhaps you have your boss over, perhaps in laws visit, romantic first date meal, any event that would mean the most to you during the preparation of hosting guestsSay this happened to you, and all that could be said was I'm sorry, or " hey take some more time out of your busy life to come back and exchange the item, your time or cost of travel means nothing to Walmart, so what your guests almost ate a toxic product" YES TOXIC, potato salad has mayo, eggs, and several other ingredients that cause serious food illnesses after their expirationAgain, so what if you were humiliated in front of your guests and your important event was tarnishedHere is a sorry for your sufferingNot acceptable! I have asked the store manager MrAnderson to contact me, we will see how he chooses to justify this matter
Trying to pass off damaged bootleg DVD's as $video games
I purchased a PSgame for my daughter yesterday online to be picked up at the storeI ordered it around noon and it took until 8:20PM for the confirmation that it was ready to be picked up We got there at 8:34, there were people in line One computer was down so only customer service rep was helping people The second rep was trying to get a manager to help but no one would come to her aid After standing in line for an HOUR, we were given the game that was already in a bag As we were walking out, my daughter opened the bag and took out the game The game popped open (no shrink wrap on it or tape securing the game) She showed it to me and it was damaged We went back to the customer service counter and showed them the game I advised that we would go back and get a different one We came back and the rep said she would need a manager to do the exchange At that point I inspected the game further It was n
I visited the Sawmill Rd Store# op#
Sawmill RD *** Ohio
I must say this is the worse experience at your store
This woman working the register was the rudest person I've ever metI had a water refill told her and she said wait a minute I'm busy and when she rang it up was rang up the incorrect price, I told her it rang incorrectly she said that is not my problem! A yellow vest person comes up said just void if off and give it to her for free and walks awayThe lady stands there with an attitude and said I can't do that and waits for the other yellow vest lady to come up that got a replacement bag of red skin potatoes for me that was openedShe was very nice and helpful and she fixed the problem and rang it up correctly for the water refillI told the nice yellow vest lady if I could get that woman's name as I wanted to notify corps offices off her bad behavior the rude cashier throws her badge down says here's my name and the yellow vest lady had to get assistance to get this rude cashier away from the register apologizing for this woman's rudenessI could not find one person at customer service to assist with this woman's rudeness and could not get the proper spelling of this woman's name but it was something like Gauavine or something
I listed you all my receipt numbers so you should be able to locate and have this type of behavior handled correctly as she was extremely rudeI completely praise the yellow vest woman she tried to clear that rude lady that was very rude and kept apologizing for her rudeness
This should not be the type of people in customer service she was very hateful
Purchased a HAMILTON BEACH Microwave last fall from WALMARTJust past days it quit workingWalmart said to contact Hamilton beach for warranty or refundHamilton Beach said to contact Galanz North AmericaGlalanz sent specific instructions which we followed to the letter and sent out 1-8-They said it would take 8-weeks for a refundIt is now approximately weeksI emailed weeks ago asking where the refund was and GALANZ NORTH AMERICA said that they had to contact corporateI asked for a phone number for corporate and they said they did not have oneBe careful of GALANZ NORTH AMERICA, HAMILTON BEACH, WALMART MicrowavesGalanz North America should not be allowed to conduct business in the U.S and WALMART should stop selling this JUNK !