PetAmberAlert.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] You all have received $from me for doing absolutely nothing I placed the order at 7:and called you at to cancel as my dog had been found by my neighbors I'm appalled you would take advantage of people this way when they are desperate and in needThis is terrible business practice on your part you all are Shamming hardworking people out of their moneyYou have given refunds previously for this very same incidentI'm not understanding why not for me My issue has not been resolved I would still like refund as no services were rendered from you, I called and left multiple messages and could not get a response until I filed a disputeFurthermore, you have multiple people complaining of the exact same things it's terrible business practice on you partPetAmberAlert has truly let me down In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Yes, I did receive the refund, after numerous attempts at contact After contacting [redacted] , Revdex.com and ** Had the service I paid for been provided I may now at this time have my beloved pet back, which I don't Had the service I paid for been provided in a timely manner perhaps someone would have spotted him or known he was not a stray I spent hours of my time trying to get a refund I spent more hours having to investigate that the service promised was not provided to me So yes I am glad for the refund but unhappy with the fact that petamberalert hampered the return of my cat and leaves me wondering how many others pay for this service but don't actually recieve it? I feel they owe me much more than I cannot put a price on my grief but my time and effort is certainly worth far more than I am at this point considering taking legal action Payment for my time and grief would be well worth the effort so that someone else isn't duped as I was [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The customer failed to close out his/her online account and Paypal Subscriptions We have closed it and refunded the charges

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Issue has not yet been refunded, but taking them at word since noted on here they will issue refundThank you Sincerely, [redacted] ***

A full refund has been issued for the phone alert

We are happy to hear your pet is back safe at homeHowever due to upfront costs all orders are non-refundable, please view our terms of service agreement that is signed online before each order is submitted [redacted] I understand that PetAmberAlert automatically processes orders all hours of the day an Night I.E( Even at A.M) and in the event my pet is found before the PetAmberAlert alert goes out I will not receive a refund due to the fact that PetAmberAlert has already incurred the cost during their automated processing.In addition with regards to refunds, I understand that:? There are no refunds once I have purchased a packageNo exceptions.? By purchasing one of our packages, I am in agreement with each item listed in this disclaimer

The order was not paid for when the customer registeredThe order was paid for the next day which caused the delay in processing

The order was submitted and cancelled in under hoursDuring this time work had already begun on the case, once the order is received it is not longer eligible for a refund regardless if the alert has fully processed or not Please view the terms of service and disclaimer that is agreed to before submitting your order: [redacted] Specifically please note : In the event my pet is found before the PetAmberAlert alert goes out I will not receive a refund due to the fact that PetAmberAlert has already incurred the cost during their automated processing? There are no refunds once I have purchased a packageNo exceptions? By purchasing one of our packages, I am in agreement with each item listed in this disclaimer Please also note this is a standard policy across all pet finding websites and services

An additional refund has been issued

This order was fully processed without any problems or issues on 10/*/ The poster alert was sent to agencies out of only orderedOver alerts have been sent free of charge to the following businesses: [redacted] ** [redacted] [redacted] [redacted] *** [redacted] * [redacted] *** [redacted] [redacted] *** [redacted] ** [redacted] *** [redacted] ** [redacted] *** [redacted] *** [redacted] [redacted] [redacted] *** [redacted]

A full refund has been issued against company policy as a courtesy

Please view the terms of service and disclaimer which all customers agree to when submitting an order There are no refunds once I have purchased a packageNo exceptions.? By purchasing one of our packages, I am in agreement with each item listed in this disclaimer /> [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I cancelled via Chat and by talking to someone on the phone, I also left a voicemail and an emailIn addition, the service was not provided as discussed with the sales representative initially, I have no idea where a message was sentNo one ever contacted me as requested to send the message as I asked I deserve a full refund apart from any subsequent chargesI am not sure why I was continued to be billed after I spoke with the representativeThis has nothing to do with the terms of service because the service was not provided In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Because...I just learned that my pet alert has JUST NOW (within the last minutes) FINALLY been sent outIt was not until I complained about this service that action was takenI received phone calls from four neighbors in the last half hour saying that they had only just now received a phone call from your service about my missing petAnd I checked with the vet clinics on your list and they had JUST within the last few minutes received a fax from youShame on you for taking your sweet time to fulfill my orderYour website states clearly that you understand the need for timely action when a pet goes missingTo wait three full days to complete this order is unacceptableAdditionally, I am at a loss to understand the thinking behind sending a fax about a missing cat to a bank, the city administrative offices, a golf course in another state, a department store, a post office in another city and the community college fire department! It appears that little or no research or review is done on the list of businesses or agencies to which your notice is sentThis is too little, too lateIf you are unable to fulfill the implied promises of your contract then I should be compensated for your inability to do so! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I wish for PetAmberAlert.com to confirm that they will cease automatic withdrawals from my bank account Thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Due to the transaction being older than months we are unable to refund the original paymentWe have sent a refund of $via [redacted] to [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because Still not fixing my problem, I do not care about they update the poster because the posters that they sent were bad madeI don't ask to them to send the posters to of 25, I paid to this business for send the posters to LOCAL stores, means ON MY NEIGHBORHOOD! Also, just stores got the posters of the or I still want my money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: The Revdex.com response from petamberalert.com would contradict the email, which BTW was generated on a weekend day, they sent me which clearly stated the effort would be complete in under 24hours Their response, generated on Saturday, October [redacted] follows: [redacted] *** [redacted] *** [redacted] *** [redacted] I would suggest that the company update their documentation to correctly reflect what they truly can and cannot promise to it's worried patrons who are attempting to try to locate a lost pet.In addition, this was not simply a case of the order not being completed on a weekend As of October ***, the process still had not been completed days had passed This is well beyond a delayed weekend response, particularly when time is of the essence when trying to locate a lost pet family member.I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that refund is satisfactory to me and the matter has been resolved I hope, for future patrons of this service, that petamberalert.com will consider less promise and more response Sincerely, [redacted] ***

This subscription has been cancelled Your refund has been sentAn email with refund details has also been sent to the recipient

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***