PetAmberAlert.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: At this time, I have not been contacted by PetAmberAlert.com regarding complaint ID [redacted] Sincerely, [redacted]

At this time, I have been contacted directly by PetAmberAlert.com regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] It took so much of my time and energy and complaints before they would even reply to me They did give me a refund through [redacted] but I lost precious time in getting the word out that my cat was missing - which is the service they were supposed to supplyThey cost me a lot more than I am sure if they did this to me they have done it before and will continue to take money from people while not providing the service promised of robocalling a Pet Amber Alert or sending faxes to all shelters and agencies in the area The are deceitful and dishonest Thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Case #: [redacted] 'Arial', 'sans-serif';"> Thank you for contacting us regarding this complaintOur Quality Assurance Team has received the request and our billing department confirmed the refund has been approved and processedWe are committed to providing outstanding service to our Representatives and Customers Please allow 3-business days for completion– Thank you again!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The list of phone numbers was not verified by the ones I called to check onI can provide that listThere were also no faxes or posters as mentioned in the ad.I have included a copy of the adI could have made the phone calls myself to businesses and did to manyI also am including the email they sent to me saying I would be notified and could sign in once it was done and I never got that emailThey also did not answer my emails or phone calls In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Case #: [redacted] Orders are process at all times of the day but the alerts are not sent out till after 9am and before 9pm as the FCC permits We are very sorry for this but as soon as your order was submitted all the information needed to find your pet was being collected automatically via third party companies/websites and PetAmberAlert has incurred costs for the information collectedTherefore we cannot provide you with a refund Information about no refund policy is provided on our website and also on the bottom of our order forms, right under our Terms of Service and Privacy PolicyIt was also included in the confirmation email that was sent to youThank you!

At this time, I have been contacted directly by PetAmberAlert.com regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] The company contacted me on July **, recommending that I upgrade my service They indicated that they provided a full refund but I have not received anything yet Attached is a copy of the email transcript with the last contact from the company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I NEVER received any service! I cancelled before you had to lift a finger, except to withdraw money from my account! I want my money back! This is criminal! In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not fail to close out my account, hence my previous refund in MarchThe business is impossible to contactrefund of $& some change started to process to my account, but now it has disappearedIn addition, I am asking for a refund for April & May, not just May Again, I have received NO such refund as of now In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

SCAM ALERT: I have been scammed by PetAmberAlert.comThis company supposedly will help you find your lost animal by calling all the neighbors within a chosen mile radius of your house for a fee, and also FAX all vets, shelters, rescue organizations with the information about your petI have checked and they have not done any of these things and when I called there is "no one there who can help me, they will call me back"On the second call, I threatened them that I would report them to the Revdex.com if they did not call me back within hourSo I tried to chat online with them and got someone to respondWhen I told them that I had not received a call, they said that my account had been reimbursed and the order canceledI looked at my *** account, and they have now refunded my moneyI have lost more than a day in the search for my cat because of these evil people I recommend calling the company corresponding to your pet's microchipThey have a ~$service that will email all the vets, shelters, rescue organizations with the information about your pet that you upload onlineThey will also call you immediately if there is any information whatsoever regarding your lost pet

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Quite frankly, PetAmberAlert's current proposed remedy is not only too little, it is also too late
PetAmberAlert provided a late response to my initial complaint in which they proposed a resolutionI accepted their tardily proposed resolutionThey subsequently failed to provide the resolution they themselves proposedTo the best of my knowledge, they still haven't done so a month after they proposed and I accepted itNow, months after I initially contacted PetAmberAlert, they are trying to propose a resolution that, again, they should have proposed much earlier
At this point, there is nothing that I would accept from PetAmberAlert (unless they somehow miraculously bring my dog home themselves) that would make me consider my complaint resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***I consider this resolution satisfactory to me, and will consider the matter to be
resolved should this resolution actually be fulfilled on or before June *,
Sincerely,
*** ***

Full refund has been issued for the reorder which was not processed due to missing information

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not received any refund from this companyThe card that I used to pay for their services has been cancelled because of their lack of response; I truly believe that the charges were fraudulent & acted accordingly to protect my financial statusI have left multiple messages for the company by voicemail & email; none have been returnedThe only way that I have received ANY response from them is through this complaintI continue to be disappointed with their lack of responseIt truly appears that this company is defrauding people during their time of grief.
Respectfully submitted,
***
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

A full refund has been issued under our 100% satisfaction guarantee

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedHowever, the business still displays the worst customer service I've ever encountered & would advise consumers to think twice before using
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by PetAmberAlert.com regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
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*** ***

The alert was resend free of charge after the original complaintAgencies have now received copies of the alert