Posh involves some very shady practices, they say the confirm authenticity but never have the item shipped to confirm the accusation of the buyer, this is complaint #1, I will be submitting another complaint as I was wronged in another transactionOn this issue I sold an item that the buyer said was not "authentic" (a shirt), I did not list the shirt as "authentic", I simply said it was a Harley Davidson shirt as I cannot guarantee if I buy the shirt it is authentic nor is it my responsibility if the listing does not say anything about authenticity, the burden of proof is on the buyer to prove it is not authentic, all they did was make the claim, Posh did not have the item sent to them for authentication as their terms and conditions say they do they just allowed the return and gave me a black mark as a sellerI get an email saying they "show my item was returned" so they gave the lying buyer their money back, a week ago I emailed Posh and informed them I did not get the item, if the
I bought a sweatshirt from Poshmark for the first time and there were holes and stains everywhere! I went to file a complaint and they only allowed hours to do soThe sweatshirt didn't even arrive until after a week! I'll NEVER order off this website againPeriod
Events occurred June 7th, June 8th and June 21st, a user has made exactly different accounts under different names and usernames in order to publicly harass & humiliate meThis unknown user has made alleged comments about how I was selling non-authentic items and no one should shop in my closetShe spammed at least listings, each and every timeThe first time that this occurred, I contacted Poshmark via email immediately and they were able to suspend the user's account & deleted all the comments under my listingsThe second time was shortly a week after the first event, the same user strikes again under a different accountIn lieu of commenting back to her negative accusations about me, I proceeded to contact Poshmark about the same issuesI simply informed them of the cyber-bullying, and I asked them to please prevent her from making future accountsThey deleted all of her comments and suspended her account, but what they refused to do, was look into the case and t
I recently made a few salesAfter a few days my account was revokedAfter the buyer accepted the items I made a request to direct deposit after waiting a few weeks I still don't have the depositsI was in conact with the service and they said they will look into itAfter a few more days I kept contacting them and they never repliedI'm still waiting for over $*** of my money from salesI want my money I just keep on messaging and they keep ignoringI want to take this matter to court and I will if I don't get my moneyI will win I have proof of everything and this site right here is a big scam
The buyer is restricted for *** chargebacksSince the buyer filed a chargeback, she will need to take it up with ***For this reason, we consider the case closed
Bought an item and paid for itTransaction was complete and finalizedReceived confirmation email from poshmarkhours later, seller decided to not honor the sale because they said the brother had an emotional connection and previously was fine selling but changed mind after it soldThis wasn't a family heirloom, this was a gaming console that's easily replaceableSeller also admitted it hasn't been used for yearsPoshmark at this pint not only had withdrawn my money from my account, but also shared my full contact information with the sellerNow not only am I out the money for 3-days, some unknown, unverified person knows my name and where I live
Poshmark’s customer service is practically nonexistentThey offer zero support if there is an issue with your orderIf you do choose to do business with Poshmark do so through a third party such as PayPal so you have recourse when, not if, your order has an issue
Horrible experience! Their customer service is non existingI purchased a dress, when I got , looked more like an old rag, I have been trying to get my money back for almost one month, all they agreed was to take back, but I pay shippingshipping is 10, why would I have to be out of ?? I will never buy from them again!
The business practices and oversight of sellers on Poshmark seem to be very poor or non-existentThere are sellers who are listing merchandise, Poshmark is collecting payment, and customers are not receiving their ordersWhen you ask to cancel the order and be refunded the funds collected to your credit card (and before the merchandise is shipped), Poshmark does not provide good customer service or get the customers their refunds in a timely manner or, it appears from buyers comments on sellers listings, at allTheir customer service allows you to submit questions and then directs you to mail an email box that goes to an unmonitored boxIf you look at customer comments on their sellers' pages, it appears that the lack of seller accountability and oversight is a systemic problem with Poshmark - some sellers are not held accountable for not shipping goods to those who have purchased and paid and are not required to disable their account when they are not responsive, do not ship goods
My home burned down on december in the thomas firesI lost everything, including the entire contents of my poshmark closetI changed my closet listings to non active so I could save the listings for insurance purposedSeveral days later, poshmark contacted me and said a bag I had sold for $a YEAR ago was fake, and I needed to pay them at once or risk my closet being closedI replied and asked for them to return the bag to me so I could have it professionally authenticated as I do not entirely trust their moderatorsThey have flagged my authentic *** bags (brand new) as fake at least times and yet when I listed the supposedly fake bags again for $500, had them go through concierge service, they were ALL approved as authenticI contacted posh numerous times to ask them to look into the situation as I had proof in the form of the serial numbers of the *** bags which were removed as "fake" had later been approved (the very same bags!) by their own concierge service as realA
My email is *** and poshmark wrongfully disabled my account after I informed them that returns being sent to me where mailed to the wrong address because I movedso instead of poshmark giving me a solution, they instead closed my accountthis is the most unethicsl action I have ever seen take placethis company is shady
I purchased a skirt that arrived stainedI was in contact with poshmark regarding my options to try to have it dry cleaned or simply returnWhile we were still involved in communication (back and forth emails because poshmark has no phone number) I was notified that my time had expired and I could no longer receive a refundNow poshmark refuses to do anything to help and will not refund my moneyEven though the seller misrepresented the item
Poshmark is a platform for peer-to-peer clothing salesThey do not allow returns unless an deviates from the descriptionI ordered an item and it arrived while I was on a business tripWhen I returned home two days later, I opened the item and found it did not match the descriptionWhen I emailed Poshmark, I was told that it was beyond the three-day window buyers have to accept an itemMy complaint is that this three-day window was never transparently disclosed to me as a buyerOn 1/21/18, I asked a seller for the length measurement of a certain item which they provided as inchesI purchased the item on the same day and it shipped on 1/22/In the shipping email, Poshmark includes a paragraph "Once you receive your package, please review your order to ensure it as described and accept your purchase by going to your Account Tab -> My Purchases -> Click on the Order -> Accept"Note the email does not say that there is a three-day window or mention any sort of dead
Poshmark app states" We think you'll find selling on Poshmark so easy that you'll wonder why you haven't tried it before."
Poshmark makes everything so difficult, especially their customer serviceI just started on Poshmark about one month ago and had some good sales, then all of a sudden Poshmark decides not to allow me to list any more of my items - apparently, PM believes my items are replicas Poshmark is so wrong! My items are authentic and I take great pride on my items as I am an educated person that knows the difference between fake and authenticI have sent so many emails and they cannot give me a good answer nor try to resolve the issueNow reading all the complaints, PM seriously doesn't care about the sellers, which need I remind them, this is how they are making moneyPoshmark is only looking out for themselves and not the consumer, which is a huge disappointmentPoshmark make it right for all! If you know you cannot handle the amount of sellers/buyers, then stop accepting new sellers until EVERYTHING is resolved, especially customer service
A pair of shoes were advertised on the siteI SPECIFICALLY asked about the material of the productI literally said, "Are these made of pony hair"Sounds weird, but I asked because I've bought several pairs of this exact same shoe in the past and they have a different fit than that of shoes made by other fabricsThe seller responded, "Yes, they are"Well great! I order themI travel for business so I wasn't at my apartment when they arrivedI didn't find this an issue considering I literally asked the seller about the material and was given what I thought was a truthful answerWell, when I come home from my business trip, I open the package, look right inside the shoe and the seller literally lied about the material; it said "calf hair"(Steve Madden makes shoes of all different fabrics)I contact Poshmark immediately to let them know the seller lied to me and their response was well you didn't contact us days after they were delivered (as I said I was away on business)Th
I ordered a watch and it was sent broken.I was looking for a working watch that was like the one I already had at home that was broken.One can't change the batteries on the watches anymore due to no one changing batteries anymore.Watch was not advertised as broken
I sold an item on Poshmark's website and shipped the item to the buyerTracking information indicates the item was out for delivery and a notice was left for the buyer to pick up their package from the post officeIt had been twelve days since the item was out for delivery and Poshmark has not released my fundsI have sent multiple messages through Poshmark's customer service system, sent multiple emails and left a voice mail at their business numberI have not gotten a response from them
I had made a sale through poshmark over weeks agoThe client already received the shoes CL So skate Nude size 38, which I should’ve profited dollarsI had made a mistake and accidentally given them only my routing numberWhen I emailed them to let them know the error on my end they informed me that Citibank had already corrected the error, and that 2-business days from February 14th that the money should be in my accountToday is February 20thI have no received anything and with all the information provided to Citibank they don’t see anything pending or even close to what I am talking aboutI have contacted Poshmark 5x via email since they don not have a direct phone number in regards to this and I have not gotten a response whatsoeverI’m livid and knowing that this is my first sale through Poshmark I will never be using this again to sell anythingPoshmark already received their portion of the money now I’m stuck with nothing after selling shoes worth dollar
Two weeks ago, I sold a brand new Gucci handbag through PoshmarkPoshmark sent me a label so I could ship the item out to themThen, they inspected and authenticated the handbag which then will be shipped out to the person who bought itThey approved of the handbag and sent me an email that it is on the way to the buyerOn February 6th, 2018, I received an email that the handbag was not as described and a case against me was openedI was immediately shocked since Poshmark authenticated and approved of it as wellPoshmark sided with the buyer and cancelled my earnings of $and explained that the buyer will be sending out my handbag to meOn February 10th, I received an package and opened it toa box of shoes and a book (that both don't belong to me)I immediately contacted Poshmark that day, Sunday and multiple times todayThey are not contacting me backThe buyer sent a box of shoes and a book instead of the Gucci Handbag she receivedI contacted Poshmark multiple times
Poshmark .allowed a buyer to return a pair of shoes, claiming that they are counterfeitThey asked me for proof of the authenticity, which I provided - rather than doing a proper analysis they just allowed the returnI pay a fee to Poshmark with the expectation that they treat me in a fair manner - but it appears they hire incompetent individuals who do not do any type of critical thinking when solving disputesMy complain involves the following: By making this claim they have perpetuated the buyer's claim that I am selling counterfeit merchandise and therefore defamed meThey have cost me the price of shipping materials and my time They have charged me for a service which they are not providing I tried contacting Poshmark via email and via the phone application and have not heard back in more than a week
Posh involves some very shady practices, they say the confirm authenticity but never have the item shipped to confirm the accusation of the buyer, this is complaint #1, I will be submitting another complaint as I was wronged in another transactionOn this issue I sold an item that the buyer said was not "authentic" (a shirt), I did not list the shirt as "authentic", I simply said it was a Harley Davidson shirt as I cannot guarantee if I buy the shirt it is authentic nor is it my responsibility if the listing does not say anything about authenticity, the burden of proof is on the buyer to prove it is not authentic, all they did was make the claim, Posh did not have the item sent to them for authentication as their terms and conditions say they do they just allowed the return and gave me a black mark as a sellerI get an email saying they "show my item was returned" so they gave the lying buyer their money back, a week ago I emailed Posh and informed them I did not get the item, if the
I bought a sweatshirt from Poshmark for the first time and there were holes and stains everywhere! I went to file a complaint and they only allowed hours to do soThe sweatshirt didn't even arrive until after a week! I'll NEVER order off this website againPeriod
Events occurred June 7th, June 8th and June 21st, a user has made exactly different accounts under different names and usernames in order to publicly harass & humiliate meThis unknown user has made alleged comments about how I was selling non-authentic items and no one should shop in my closetShe spammed at least listings, each and every timeThe first time that this occurred, I contacted Poshmark via email immediately and they were able to suspend the user's account & deleted all the comments under my listingsThe second time was shortly a week after the first event, the same user strikes again under a different accountIn lieu of commenting back to her negative accusations about me, I proceeded to contact Poshmark about the same issuesI simply informed them of the cyber-bullying, and I asked them to please prevent her from making future accountsThey deleted all of her comments and suspended her account, but what they refused to do, was look into the case and t
I recently made a few salesAfter a few days my account was revokedAfter the buyer accepted the items I made a request to direct deposit after waiting a few weeks I still don't have the depositsI was in conact with the service and they said they will look into itAfter a few more days I kept contacting them and they never repliedI'm still waiting for over $*** of my money from salesI want my money I just keep on messaging and they keep ignoringI want to take this matter to court and I will if I don't get my moneyI will win I have proof of everything and this site right here is a big scam
The buyer is restricted for *** chargebacksSince the buyer filed a chargeback, she will need to take it up with ***For this reason, we consider the case closed
Bought an item and paid for itTransaction was complete and finalizedReceived confirmation email from poshmarkhours later, seller decided to not honor the sale because they said the brother had an emotional connection and previously was fine selling but changed mind after it soldThis wasn't a family heirloom, this was a gaming console that's easily replaceableSeller also admitted it hasn't been used for yearsPoshmark at this pint not only had withdrawn my money from my account, but also shared my full contact information with the sellerNow not only am I out the money for 3-days, some unknown, unverified person knows my name and where I live
Poshmark’s customer service is practically nonexistentThey offer zero support if there is an issue with your orderIf you do choose to do business with Poshmark do so through a third party such as PayPal so you have recourse when, not if, your order has an issue
Horrible experience! Their customer service is non existingI purchased a dress, when I got , looked more like an old rag, I have been trying to get my money back for almost one month, all they agreed was to take back, but I pay shippingshipping is 10, why would I have to be out of ?? I will never buy from them again!
The business practices and oversight of sellers on Poshmark seem to be very poor or non-existentThere are sellers who are listing merchandise, Poshmark is collecting payment, and customers are not receiving their ordersWhen you ask to cancel the order and be refunded the funds collected to your credit card (and before the merchandise is shipped), Poshmark does not provide good customer service or get the customers their refunds in a timely manner or, it appears from buyers comments on sellers listings, at allTheir customer service allows you to submit questions and then directs you to mail an email box that goes to an unmonitored boxIf you look at customer comments on their sellers' pages, it appears that the lack of seller accountability and oversight is a systemic problem with Poshmark - some sellers are not held accountable for not shipping goods to those who have purchased and paid and are not required to disable their account when they are not responsive, do not ship goods
My home burned down on december in the thomas firesI lost everything, including the entire contents of my poshmark closetI changed my closet listings to non active so I could save the listings for insurance purposedSeveral days later, poshmark contacted me and said a bag I had sold for $a YEAR ago was fake, and I needed to pay them at once or risk my closet being closedI replied and asked for them to return the bag to me so I could have it professionally authenticated as I do not entirely trust their moderatorsThey have flagged my authentic *** bags (brand new) as fake at least times and yet when I listed the supposedly fake bags again for $500, had them go through concierge service, they were ALL approved as authenticI contacted posh numerous times to ask them to look into the situation as I had proof in the form of the serial numbers of the *** bags which were removed as "fake" had later been approved (the very same bags!) by their own concierge service as realA
My email is *** and poshmark wrongfully disabled my account after I informed them that returns being sent to me where mailed to the wrong address because I movedso instead of poshmark giving me a solution, they instead closed my accountthis is the most unethicsl action I have ever seen take placethis company is shady
I purchased a skirt that arrived stainedI was in contact with poshmark regarding my options to try to have it dry cleaned or simply returnWhile we were still involved in communication (back and forth emails because poshmark has no phone number) I was notified that my time had expired and I could no longer receive a refundNow poshmark refuses to do anything to help and will not refund my moneyEven though the seller misrepresented the item
Poshmark is a platform for peer-to-peer clothing salesThey do not allow returns unless an deviates from the descriptionI ordered an item and it arrived while I was on a business tripWhen I returned home two days later, I opened the item and found it did not match the descriptionWhen I emailed Poshmark, I was told that it was beyond the three-day window buyers have to accept an itemMy complaint is that this three-day window was never transparently disclosed to me as a buyerOn 1/21/18, I asked a seller for the length measurement of a certain item which they provided as inchesI purchased the item on the same day and it shipped on 1/22/In the shipping email, Poshmark includes a paragraph "Once you receive your package, please review your order to ensure it as described and accept your purchase by going to your Account Tab -> My Purchases -> Click on the Order -> Accept"Note the email does not say that there is a three-day window or mention any sort of dead
Poshmark app states" We think you'll find selling on Poshmark so easy that you'll wonder why you haven't tried it before."
Poshmark makes everything so difficult, especially their customer serviceI just started on Poshmark about one month ago and had some good sales, then all of a sudden Poshmark decides not to allow me to list any more of my items - apparently, PM believes my items are replicas Poshmark is so wrong! My items are authentic and I take great pride on my items as I am an educated person that knows the difference between fake and authenticI have sent so many emails and they cannot give me a good answer nor try to resolve the issueNow reading all the complaints, PM seriously doesn't care about the sellers, which need I remind them, this is how they are making moneyPoshmark is only looking out for themselves and not the consumer, which is a huge disappointmentPoshmark make it right for all! If you know you cannot handle the amount of sellers/buyers, then stop accepting new sellers until EVERYTHING is resolved, especially customer service
A pair of shoes were advertised on the siteI SPECIFICALLY asked about the material of the productI literally said, "Are these made of pony hair"Sounds weird, but I asked because I've bought several pairs of this exact same shoe in the past and they have a different fit than that of shoes made by other fabricsThe seller responded, "Yes, they are"Well great! I order themI travel for business so I wasn't at my apartment when they arrivedI didn't find this an issue considering I literally asked the seller about the material and was given what I thought was a truthful answerWell, when I come home from my business trip, I open the package, look right inside the shoe and the seller literally lied about the material; it said "calf hair"(Steve Madden makes shoes of all different fabrics)I contact Poshmark immediately to let them know the seller lied to me and their response was well you didn't contact us days after they were delivered (as I said I was away on business)Th
I ordered a watch and it was sent broken.I was looking for a working watch that was like the one I already had at home that was broken.One can't change the batteries on the watches anymore due to no one changing batteries anymore.Watch was not advertised as broken
I sold an item on Poshmark's website and shipped the item to the buyerTracking information indicates the item was out for delivery and a notice was left for the buyer to pick up their package from the post officeIt had been twelve days since the item was out for delivery and Poshmark has not released my fundsI have sent multiple messages through Poshmark's customer service system, sent multiple emails and left a voice mail at their business numberI have not gotten a response from them
I had made a sale through poshmark over weeks agoThe client already received the shoes CL So skate Nude size 38, which I should’ve profited dollarsI had made a mistake and accidentally given them only my routing numberWhen I emailed them to let them know the error on my end they informed me that Citibank had already corrected the error, and that 2-business days from February 14th that the money should be in my accountToday is February 20thI have no received anything and with all the information provided to Citibank they don’t see anything pending or even close to what I am talking aboutI have contacted Poshmark 5x via email since they don not have a direct phone number in regards to this and I have not gotten a response whatsoeverI’m livid and knowing that this is my first sale through Poshmark I will never be using this again to sell anythingPoshmark already received their portion of the money now I’m stuck with nothing after selling shoes worth dollar
Two weeks ago, I sold a brand new Gucci handbag through PoshmarkPoshmark sent me a label so I could ship the item out to themThen, they inspected and authenticated the handbag which then will be shipped out to the person who bought itThey approved of the handbag and sent me an email that it is on the way to the buyerOn February 6th, 2018, I received an email that the handbag was not as described and a case against me was openedI was immediately shocked since Poshmark authenticated and approved of it as wellPoshmark sided with the buyer and cancelled my earnings of $and explained that the buyer will be sending out my handbag to meOn February 10th, I received an package and opened it toa box of shoes and a book (that both don't belong to me)I immediately contacted Poshmark that day, Sunday and multiple times todayThey are not contacting me backThe buyer sent a box of shoes and a book instead of the Gucci Handbag she receivedI contacted Poshmark multiple times
Poshmark .allowed a buyer to return a pair of shoes, claiming that they are counterfeitThey asked me for proof of the authenticity, which I provided - rather than doing a proper analysis they just allowed the returnI pay a fee to Poshmark with the expectation that they treat me in a fair manner - but it appears they hire incompetent individuals who do not do any type of critical thinking when solving disputesMy complain involves the following: By making this claim they have perpetuated the buyer's claim that I am selling counterfeit merchandise and therefore defamed meThey have cost me the price of shipping materials and my time They have charged me for a service which they are not providing I tried contacting Poshmark via email and via the phone application and have not heard back in more than a week