I ordered an item which was an ed hardy handbag for $which was never shipped out to me so poshmark cancelled the order after days and told me that the money would be returned to my card immediately which they havent done yetThey still have the money and wont return it to meI want to file fraud chargesthank you
Complaint:***I am rejecting this response because:The responses from Poshmark make me feel that my prior emails are not even being readIt was not a fit issueIt was advertisingThe feel and condition of the material indicates it is not new as the seller statedWhy is this comment not being addressed?Sincerely,Lindsay ***
There is seller protection on this appPoshmark claims items cannot be returned unless it's specifically misrepresented in the original listingI recently had a case opened on an expensive Michael Kors purse (BRAND NEW) I soldThe buyer claims there were stains/marks on the itemIt took over a week for the case to be reviewed and ultimately approvedI emailed them multiple times on how uncomfortable I was having my $purse just sitting in a random person's houseOf course I did not receive a replyI eventually received the item back sans any "stains" or "marks"...HMMM...that's oddI wonder what Photoshop program the buyer used to transpose stains on my purseOh, I also had a buyer return an item for a LOOSE STRING and Posh approvedI also would like to mention how absolutely obnoxious their fees are20%? Really? I'm already marking the item down to appease any potential buyer and your scamming me out of 20% of my profitIt's funny how apps like Mercari and Vinted can get away with low feesAlthough I have 10,followers and have had the app for two years, I will slowly be closing my account down because I no longer feel comfortable selling ANYTHING on thereI have also bought my fair amount of items on hereI've had a generally good experienceHowever, there were a few items that never ship and Posh takes FOREVER to let you cancel and refund your moneyThey really need to get up with the times and let users publically see other users' reviewsI don't see a point in reviewing someone if other people can't benefit from it
Dear Revdex.com, I recently mailed a handbag to Poshmark for authenticityPoshmark received my item on December 21, I received an email on December 21, from Poshmark stating my Item's authenticity cannot be confirmedPoshmark requested I pay $per PayPal for my item to be returned to me and I did so immediatelyOn December 28, I emailed Poshmark requesting a tracking number for the handbag returning to meAs of today's date I have not received any updates concerning the return of my property from Poshmark
I bought a wallet from them that was not as representedIt is all marked and stainedI went through the return process, plus have written to them with attached pictures with pleas to please notify how to proceed with returnI keep getting the run around
Order *** Poshmark has a policy that if the order does not arrive as described they will accept the returnI did just thatThe description of the item is not what I receivedThey rejected my return request however
HI There, I purchased a high price item, a Balenciaga purse from a seller on Poshmark on 5/20/** for $***The funds were immediatly taken out of my account, even before the item was shippedThe item was shipped from the seller to Poshmark for authentication purposesAfter it was authenticated, it was shipped to my address and was said to have arrived on 5/27/** and according to the tracking number was signed for by meI was out of town and was not able to sign for the package When I got home on 5/30, there was no package anywhere in the buildingNo neighbor had it, etcI emailed Poshmark to let them know the item never arrivedThey told me to wait a few more days to make sureby June 1, still no itemI emailed again-they have no phone number to call and do not take calls...-I told them no item has been seenThe customer service department got back to me and assured me they would get to the bottom of this and either refund my money or get the itemThinking it was tak
I have bought and sold clothing on this app for the last two yearsI really have no complaint when buying thingsThankfully I have had good experiences with the products I've receivedI also don't spring for high end items, as it's basically an online thrift storeMost things are ridiculously marked up because they take 20% commission on any sale, which is garbageThe shipping is also a standard 3-day So if someone wants to buy a $piece of clothing they are paying more in shipping than the product is worth and the seller only makes about $They also have a horrible vetting systemLately I have been getting a bunch of my products removed by Poshmark due to "offensive content" with NO EXPLANATION of what the offense wasWhen I press them on what was offensive they just say sorry and put it back, meaning that they removed my product without just causePoshmark also does not allow e-mails to be shared with other sellers or advertisement of other sites to be posted in descriptions and comments for "safety reasons", yet they allow e-mails to be shown openly in the user profile and do not hide Sellers information for return addressAlthough I have made about $using this app, I will find a better platform where my products are not taken down on the whim of some garbage vetting system, and I can actually make more money on products that are not supposed to be expensive
Company's response to user accounts being compromised has been secretive, deceptive and inadequateThey never emailed users to announce the risk to user account and instead responded to complaints one by one with a generic blog postOne media outlet reported on the hackThe company's version of events was never challengedhttp://www.marketwatch.com/story/fashion-site-poshmark-says-hackers-st...⇄
Poshmark has an unprofessional return policyThey treat their buyers as though they are liars and thievesI received the wrong color that was shown and they refused to help in any wayThey just took my money and stated they sided on the side of the buyer
Poshmark did not comply with their own set of guidelines for returnsTheir business acts as an intermediary between the buyer and seller of clothing, in which they take a 20% fee from the seller's profitThe rules for returns state, from their website: All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listingThis means a buyer cannot return an item they purchased on Poshmark if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listingIf the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within days of delivery through the app or on the webWhen
I purchased a pair of pearl earrings from a seller & specifically asked her if they were gold as I'm allergic to silver earrings The seller said yes I received the earrings and they are clearly marked silver when you look at the earring stem through a jewelry loop The seller admitted she made a mistake I contacted Poshmark & then refuse to help me They are asking to take pictures of the silver mark I have tried and the stem of the earring is very small so it comes out blurry I sent the pictures as well as the a screen shot of the conversation between me and seller where she admits the mistake Poshmark will not help me I cannot get in touch with them via phone I want to return the earrings to seller and get my refund via Poshmark yet Poshmark will not help me
Poshmark allowed a buyer to return an item they purchased from me, the seller, going against their no returns policyThe buyer used measurements to state the measurements I listed in my sale were incorrect due to fitI submitted my pics to Poshmark showing my pics with exact measurements that proved my listing was accurate and correctThey refunded the buyer and never responded to me like they stated they wouldI lost the money I had earned and the time I put into Poshmark salesI have a star seller rating and perfect business resputation on Poshmark but I received extremely degrading and poor customer service resolutionI dont think anyone truly investigated the case or they would have seen my legal proofWhen staying I would be filing a report with Revdex.com, they ent a generic email to me without resolutionI also told them that I had video of me opening the package the buyer returned to me and it showed salt/sugar on the jacketThey did not respond to that either
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
As I stated when I filed the claim, poshmark and I had been emailing back and forth about different options when my time expired I did not realize that they would close my file without ever coming to an agreement with meAlso, the skirt is damaged Timing should not matterI have an item that cannot be wornI would like my money back
Sincerely, Catherine ***
This is a website where I buy and sell goodsThere have been a couple of occasions where I have sold things to people who then decide to complain that there are issues with an item that we’re not there in order to return the item to meI will receive my item in return in worse condition than I sent it, in one case, completely brokenThey have no system to weed out people who abuse the system and always side with the buyer, no matter what the circumstancesIssues with people stealing or destroying items happens all the time and the protection services that are promised by the website are non-existentMy last shipment was a pair of sunglasses that had been packaged perfectly, the buyer decided they did not like them, popped the lens out, and are now returned to meI have no item now to sell and I have no compensation for the broken itemThe photos clearly show the bubble wrap still in the package and the photos from before I shipped them show a perfect pair of sunglasses
Horrible customer service!!!! Very dishonest and don't read e-messagesI purchase a cardigan with the description NEWwhen I received it was clear that isn't wasn't new and it was damageI sent them the images and the response from the seller was she was concern about the ratings, showing no respect or concern about the item she sent was damagedPoshmark didn't reply to my emails directly and send reminders to return the item, completely ignoring what I was saying on my messagesPoshmark offer $and I reply will need at least $to fix it, again the ignored and send message they sent the whole amount to the sellerPoshmark protect sellers when sellers lie about the itemsPoshmark ignore what you say on your messagesTheir way or the high way!
So, now it shows I purchase the item and Poshmark doesn't allow me to write a review about seller sending clothing that are damaged and getting more money from the real value as it is damaged!!!
Where is my money Poshmark, the money to pay to fix the damaged item that you promised?
Why can't I write a review for the sellerI bought it and she got paid (overpaid) for it???
Why are you protecting a seller that isn't honest and gets more money as if she mentioned from the beginning the price will drop?
It looks like the have new people working for the customer protection and is getting a lot of negative reviewsPoshmark should fire those new people that aren't doing their job properly and the don't respect their customers!!!
I ordered an item which was an ed hardy handbag for $which was never shipped out to me so poshmark cancelled the order after days and told me that the money would be returned to my card immediately which they havent done yetThey still have the money and wont return it to meI want to file fraud chargesthank you
Complaint:***I am rejecting this response because:The responses from Poshmark make me feel that my prior emails are not even being readIt was not a fit issueIt was advertisingThe feel and condition of the material indicates it is not new as the seller statedWhy is this comment not being addressed?Sincerely,Lindsay ***
There is seller protection on this appPoshmark claims items cannot be returned unless it's specifically misrepresented in the original listingI recently had a case opened on an expensive Michael Kors purse (BRAND NEW) I soldThe buyer claims there were stains/marks on the itemIt took over a week for the case to be reviewed and ultimately approvedI emailed them multiple times on how uncomfortable I was having my $purse just sitting in a random person's houseOf course I did not receive a replyI eventually received the item back sans any "stains" or "marks"...HMMM...that's oddI wonder what Photoshop program the buyer used to transpose stains on my purseOh, I also had a buyer return an item for a LOOSE STRING and Posh approvedI also would like to mention how absolutely obnoxious their fees are20%? Really? I'm already marking the item down to appease any potential buyer and your scamming me out of 20% of my profitIt's funny how apps like Mercari and Vinted can get away with low feesAlthough I have 10,followers and have had the app for two years, I will slowly be closing my account down because I no longer feel comfortable selling ANYTHING on thereI have also bought my fair amount of items on hereI've had a generally good experienceHowever, there were a few items that never ship and Posh takes FOREVER to let you cancel and refund your moneyThey really need to get up with the times and let users publically see other users' reviewsI don't see a point in reviewing someone if other people can't benefit from it
Dear Revdex.com, I recently mailed a handbag to Poshmark for authenticityPoshmark received my item on December 21, I received an email on December 21, from Poshmark stating my Item's authenticity cannot be confirmedPoshmark requested I pay $per PayPal for my item to be returned to me and I did so immediatelyOn December 28, I emailed Poshmark requesting a tracking number for the handbag returning to meAs of today's date I have not received any updates concerning the return of my property from Poshmark
Initial Business Response /* (1000, 7, 2015/12/28) */
We have proceeded to release the seller their earningsDue to this we consider the case resolved
I bought a wallet from them that was not as representedIt is all marked and stainedI went through the return process, plus have written to them with attached pictures with pleas to please notify how to proceed with returnI keep getting the run around
Order *** Poshmark has a policy that if the order does not arrive as described they will accept the returnI did just thatThe description of the item is not what I receivedThey rejected my return request however
HI There, I purchased a high price item, a Balenciaga purse from a seller on Poshmark on 5/20/** for $***The funds were immediatly taken out of my account, even before the item was shippedThe item was shipped from the seller to Poshmark for authentication purposesAfter it was authenticated, it was shipped to my address and was said to have arrived on 5/27/** and according to the tracking number was signed for by meI was out of town and was not able to sign for the package When I got home on 5/30, there was no package anywhere in the buildingNo neighbor had it, etcI emailed Poshmark to let them know the item never arrivedThey told me to wait a few more days to make sureby June 1, still no itemI emailed again-they have no phone number to call and do not take calls...-I told them no item has been seenThe customer service department got back to me and assured me they would get to the bottom of this and either refund my money or get the itemThinking it was tak
I have bought and sold clothing on this app for the last two yearsI really have no complaint when buying thingsThankfully I have had good experiences with the products I've receivedI also don't spring for high end items, as it's basically an online thrift storeMost things are ridiculously marked up because they take 20% commission on any sale, which is garbageThe shipping is also a standard 3-day So if someone wants to buy a $piece of clothing they are paying more in shipping than the product is worth and the seller only makes about $They also have a horrible vetting systemLately I have been getting a bunch of my products removed by Poshmark due to "offensive content" with NO EXPLANATION of what the offense wasWhen I press them on what was offensive they just say sorry and put it back, meaning that they removed my product without just causePoshmark also does not allow e-mails to be shared with other sellers or advertisement of other sites to be posted in descriptions and comments for "safety reasons", yet they allow e-mails to be shown openly in the user profile and do not hide Sellers information for return addressAlthough I have made about $using this app, I will find a better platform where my products are not taken down on the whim of some garbage vetting system, and I can actually make more money on products that are not supposed to be expensive
I received a defective item and want a refund and Poshmark is not agreeing to that
Company's response to user accounts being compromised has been secretive, deceptive and inadequateThey never emailed users to announce the risk to user account and instead responded to complaints one by one with a generic blog postOne media outlet reported on the hackThe company's version of events was never challengedhttp://www.marketwatch.com/story/fashion-site-poshmark-says-hackers-st...⇄
Poshmark has an unprofessional return policyThey treat their buyers as though they are liars and thievesI received the wrong color that was shown and they refused to help in any wayThey just took my money and stated they sided on the side of the buyer
Poshmark did not comply with their own set of guidelines for returnsTheir business acts as an intermediary between the buyer and seller of clothing, in which they take a 20% fee from the seller's profitThe rules for returns state, from their website: All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listingThis means a buyer cannot return an item they purchased on Poshmark if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listingIf the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within days of delivery through the app or on the webWhen
I do not recommend Poshmark, this website is scamming pplItem are fake and Poshmark directors or who else’s received the complaints can’t help
I purchased a pair of pearl earrings from a seller & specifically asked her if they were gold as I'm allergic to silver earrings The seller said yes I received the earrings and they are clearly marked silver when you look at the earring stem through a jewelry loop The seller admitted she made a mistake I contacted Poshmark & then refuse to help me They are asking to take pictures of the silver mark I have tried and the stem of the earring is very small so it comes out blurry I sent the pictures as well as the a screen shot of the conversation between me and seller where she admits the mistake Poshmark will not help me I cannot get in touch with them via phone I want to return the earrings to seller and get my refund via Poshmark yet Poshmark will not help me
Poshmark allowed a buyer to return an item they purchased from me, the seller, going against their no returns policyThe buyer used measurements to state the measurements I listed in my sale were incorrect due to fitI submitted my pics to Poshmark showing my pics with exact measurements that proved my listing was accurate and correctThey refunded the buyer and never responded to me like they stated they wouldI lost the money I had earned and the time I put into Poshmark salesI have a star seller rating and perfect business resputation on Poshmark but I received extremely degrading and poor customer service resolutionI dont think anyone truly investigated the case or they would have seen my legal proofWhen staying I would be filing a report with Revdex.com, they ent a generic email to me without resolutionI also told them that I had video of me opening the package the buyer returned to me and it showed salt/sugar on the jacketThey did not respond to that either
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
As I stated when I filed the claim, poshmark and I had been emailing back and forth about different options when my time expired I did not realize that they would close my file without ever coming to an agreement with meAlso, the skirt is damaged Timing should not matterI have an item that cannot be wornI would like my money back
Sincerely, Catherine ***
This is a website where I buy and sell goodsThere have been a couple of occasions where I have sold things to people who then decide to complain that there are issues with an item that we’re not there in order to return the item to meI will receive my item in return in worse condition than I sent it, in one case, completely brokenThey have no system to weed out people who abuse the system and always side with the buyer, no matter what the circumstancesIssues with people stealing or destroying items happens all the time and the protection services that are promised by the website are non-existentMy last shipment was a pair of sunglasses that had been packaged perfectly, the buyer decided they did not like them, popped the lens out, and are now returned to meI have no item now to sell and I have no compensation for the broken itemThe photos clearly show the bubble wrap still in the package and the photos from before I shipped them show a perfect pair of sunglasses
We issued a full refund as soon as the seller cancelled the order, and have not held on to any funds
Horrible customer service!!!! Very dishonest and don't read e-messagesI purchase a cardigan with the description NEWwhen I received it was clear that isn't wasn't new and it was damageI sent them the images and the response from the seller was she was concern about the ratings, showing no respect or concern about the item she sent was damagedPoshmark didn't reply to my emails directly and send reminders to return the item, completely ignoring what I was saying on my messagesPoshmark offer $and I reply will need at least $to fix it, again the ignored and send message they sent the whole amount to the sellerPoshmark protect sellers when sellers lie about the itemsPoshmark ignore what you say on your messagesTheir way or the high way!
So, now it shows I purchase the item and Poshmark doesn't allow me to write a review about seller sending clothing that are damaged and getting more money from the real value as it is damaged!!!
Where is my money Poshmark, the money to pay to fix the damaged item that you promised?
Why can't I write a review for the sellerI bought it and she got paid (overpaid) for it???
Why are you protecting a seller that isn't honest and gets more money as if she mentioned from the beginning the price will drop?
It looks like the have new people working for the customer protection and is getting a lot of negative reviewsPoshmark should fire those new people that aren't doing their job properly and the don't respect their customers!!!