I used Poshmark to sell a pair of my Lululemon pantsSince they were used and I didn't have tags, I accidentally listed them as "Aligns" rather than "Wunder Unders," with they actually areThe buyer bought them for the price listed and I shipped them outWhen the buyer received the package she reached out and informed me they weren't as describedAs a means to keep things amicable between buyer/seller, I agreed to resist them at a discounted price of $In order for me to re-list the pants using the app, buyer had to dispute her purchase and download the shipping label and send them back to meIt is important to note that the seller explained how she would send back her "favorite shirt" to ensure she'd keep the pantsLong story short, her purchase was understood as a returned item in the Poshark app so they cancelled the order and gave her money back, but she still has ty expensive designer pants and I have a flimsy cheap shirt and no compensationI've contacted Poshmark vario
I made a purchase from a seller through PoshmarkThe seller had contacted me to tell me that she had made a mistake and mailed my purchase to the wrong address and that she had been trying to get a hold of Poshmark who wasn't returning any of her emailsIn the meantime, I had tried emailing them myself which I had received two emails back, one that they would not cancel my order and sent her my payment anywayThey stated that they would reimburse me $which is a HUGE exception with them and since I didn't ask to cancel my order within three days of my purchaseI emailed back stating that in my past emails that I had no idea that all this was going on and it was the seller who contacted me letting me know the confusion after the three daysI searched the site and it states that you can't cancel an order till after daysI'm frustrated and confused and would like a full refund of the purchase and shippingIt should be between the seller and Poshmark not me as the buyer who was s
I’ve recommended Poshmark to many, many people and I am now retracting that recommendation with a review and reason as to whyI am not a person who leaves negative reviews and typically all of the reviews I do leave are StarPoshmark has worked hand-in-hand with a seller to SCAM me into paying for a damaged dress even though the listing did not disclose the proper conditionI really believe in supporting businesses but Poshmark has proven time and time again they are not an honest business and I highly recommend running in the opposite direction! SELLER AND BUYER BEWARE! I’ll first mention that I WAS a seller on Poshmark and I was labeled as a Posh Mentor, top-recruiter, fast shipper, top seller, top-rated seller- and basically everything that you can be ‘graded on’ I was rated in the highest- so this comes as a very seriously taken review! I purchased a dress from a shop called *** after doing my research as a buyer and thinking the dress was in good condition, only to
I sold a *** Blazer and after recieved it, the buyer opened a case for a return citing there are stains on the blazer not mentioned in the listingI had thoroughly checked the blazer before mailing it out for stains and any damages and did not find anyI have also taken pictures and sent them to poshmark for proofPoshmark ended up approving the buyer's request for returnI will not accept a perfectly good condition blazer back with the stain that the buyer had caused, it is completely unfairI can resend the photos and you can also check the time stamp when those were taken
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Initial Business Response /* (1000, 5, 2014/11/26) */
Unfortunately, this order did not qualify for an "item not as described" return per our guidelinesThe buyer had accurately represented this itemWe highly encourage prospective buyers to ask as many questions as possible as all sales
on Poshmark are finalAdditionally, the original listing shows the pant's tag including materialsOur return decisions are in place to protect both our buyers and sellers
Initial Consumer Rebuttal /* (2000, 7, 2014/12/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am dropping my complaint because I am really sick of fighting a loosing battleBut I do want to respond to the comment about encouraging buyers to ask questionsHow many questions does it take to make a liar tell the truth? You can ask all the right questions and get all the right answers, but that makes no difference if the seller is not being honest about what is being soldAnd showing a tag means nothing when The item is "faux"It can be made out of cotton and polyester as long as it represents the look and feel of REAL leatherThat is the very definition of faux leather by any and ALL fashion experts, magazines, and dictionariesThat's all I have to sayPlease close out the case
I sold a jacket on Poshmark worth $for $Poshmark owed me $but never released the fiundsThe buyer of this jacket did not open a case, complain or request a return through Poshmark
On Friday January 26, 2018, my listed Apple Watch sold to user ***" for $More than hours passed between the time of purchase and the time I made it to the USPS to ship out the orderThis particular item was shipped at the same time as another order--at 1:12pm on 01/27/Within minutes the other order started tracking on the app and I received notification--I did not receive anything for the order in questionHowever, I've noticed this to be common and figured the app would update the tracking details later that dayI received an email from Poshmark on 01/27/at 3:51PM advising that the Apple Watch order had been cancelled and was told not to ship---except I already hadI immediately wrote back asking what steps needed to be taken nextI've asked Poshmark why they waited so long to cancel an order that they had problems verifying--this should be done right at the time of purchase as I've seen done beforeAs of today, 01/30/Poshmark customer service has fai
Initial Business Response /* (1000, 5, 2015/12/30) */
We have refunded the buyer
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 7, 2016/01/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Poshmark did not refund meI
filed a VISA chargeback and they got my refundPoshmark never did anything but send out form letters to me after they knew their seller had the dress back and wanted me to take photos of itIt was a terrible experienceThere is no way Poshmark was going to do any type of refund and they let me know thatNow they are pretending that they refunded me? No, Visa went in and took care of itThey also told me to ship that dress back to Poshmark immediatelyPoshmark is a total scamThank you
Final Business Response /* (4000, 9, 2016/01/16) */
Our customer support team reached out to the user on DEC 30TH, AT 9:20AM, stating that they have credited the user's account with their earningsThe credit in their account can only be done via our system and not by the users credit card company
Due to this, we consider the case resolved
Final Consumer Response /* (2000, 11, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
VISA DID A CHARGBACK AND GOT MY MONEY BACKTHANK YOU
Hi! I sold an item on 03/12, shipped 03/13, the item was approved by Poshmark conceirge 03/Since then I received update on the product on the appI contacted support and was told the info would be updated in hoursNothing happeneddays ago the buyer told me that she received a tracking number and that the bag was shipped days agoSo far I've received no tracking info, have no idea where the bag is, and of my emails to poshmark have not gotten any replies toThis is highly unprofessional
I made two separate orders from this company in the same day on may *** I still have not received either package I have contacted the company multiple times, they have refused to give me a refund and given me vague scripted answers they have also provided me with no means to actually verbally speak to a person on the phone! All I want is a refund for the products I purchased and never received!!!
Bought a purse for my wife, received it quickly but not what I expected, was way too big, wanted to return and poshmark and vendor refused, was told in was a case of buyers remorse....will see...trying to make it sellers remorseNever buy again from Poshmark!
This company is terribleMy account was hacked and an unauthorized purchase was made using my linked Paypal accountI immediately sent in a support ticket when I woke up and saw the charge had been made at 1am my timeIt has been over hours with no response from the companyBEWARE at all costs
Poshmark is a business that allows sellers to scam buyers with zero recourse You cannot even leave feedback about a seller if you do not accep the purchase I ordered a bathing suit and received a cheap plastic wallet instead Poshmark refused to issue a refund until I returned the wallet even though I never ordered the wallet Further, I had to return it in business days, or I would not get a refund at all, and the seller would get my money I am still awaiting my refund, and, if I do not get it, I will file a Revdex.com complaint I, however, think people should be warned that Poshmark will not help a buyer who has been scammed by a seller, and that they will not take any action against the seller - in fact, Poshmark enables sellers to continue scamming buyers
I purchased an article of clothing that was advertised as an authentic designer piece at a discounted priceI paid $plus shipping and handlingUpon receiving such package, I could clearly tell item was inauthenticI own other authentic articles of clothing from same fashion house and know how to look for specific details that this piece of clothing did not haveI made a formal complaint and was granted a full refundOn their official guidelines, Poshmark states once seller receives package I am refunded my moneyI have confirmation that this seller has received package on December 6th, I still have not been refundedI got a notification stating that I did not honor the 48-hour time frame I was grantedThis is not trueI have documents validating I have stayed within time-frameI have several emails showing I have tried to communicate with someone at poshmark, seeking to be kept in the loopNo one has reached out to meSince they do not have a telephone number to c
I purchased item *** and received it on 11/I have photos and the item came stained and unwashedI have emailed customer service on 11/9,11/10,11/11,11/12,11/I have commented on the post and claim and emailed customer serviceAs of today NO RESPONSE
I recently sold a Louis Vuitton Artsy bag for $Buyer purchased instantly, no questions no commentsPictures and info provided upon postingOne image did not want to upload which was to indicate that there were small cracks on the lip of the bag on either sideUnderstandably, buyer opened a case against meOk, I stated that I would not like partial credit I wanted the bag RETURNEDEither pay full price or return itNo in betweenI have as of yet to hear back from them other than the automated emailHow long does it take to switch email serversI would just like this resolved ASAP I count on these proceeds to support my family
Very disappointed by my dealings with Poshmark so farI have only bought things on this site and had some good experiences but also many problems with sellers who misrepresent what they are selling or flat out lie about the condition or origin of their itemsI have not been impressed with poshmark's responsiveness and customer service, and this is why I never used this site to the extend I use others, but my recent experience is so underwhelming that I decided to stop using the site altogetherI bought an ivory colored top and I received a baby pink top; I go to customer service to report that the item received was not as described and attach even a picture to show the difference between an ivory colored item and the baby pink topThey came back to me denying my claim while giving a "blanket" response that item was as described despite the blatant and visible fact that it is notWhen I asked to escalate the case and to appeal the decision, another useless customer service representative responded the same thingI have used ebay for ever and never had such an experienceThere is not even a live person to speak toIf you want frustration and aggravation then you ought to use this siteA total waste of time and money!
While using this app you are told to follow rules and guidelines, I was suspended permanently with no notice after another user threatened and harassed me endlessly and I have screen shots to probe she threatened to steal from meCustomer service is not available for this app except through email and you are not aware if other users are working for the company when they send threatening msgs that delete themselves within an hour on a system that doesn't allow it's users to delete their msgs or commentsThis is fraudulent
I used Poshmark to sell a pair of my Lululemon pantsSince they were used and I didn't have tags, I accidentally listed them as "Aligns" rather than "Wunder Unders," with they actually areThe buyer bought them for the price listed and I shipped them outWhen the buyer received the package she reached out and informed me they weren't as describedAs a means to keep things amicable between buyer/seller, I agreed to resist them at a discounted price of $In order for me to re-list the pants using the app, buyer had to dispute her purchase and download the shipping label and send them back to meIt is important to note that the seller explained how she would send back her "favorite shirt" to ensure she'd keep the pantsLong story short, her purchase was understood as a returned item in the Poshark app so they cancelled the order and gave her money back, but she still has ty expensive designer pants and I have a flimsy cheap shirt and no compensationI've contacted Poshmark vario
I made a purchase from a seller through PoshmarkThe seller had contacted me to tell me that she had made a mistake and mailed my purchase to the wrong address and that she had been trying to get a hold of Poshmark who wasn't returning any of her emailsIn the meantime, I had tried emailing them myself which I had received two emails back, one that they would not cancel my order and sent her my payment anywayThey stated that they would reimburse me $which is a HUGE exception with them and since I didn't ask to cancel my order within three days of my purchaseI emailed back stating that in my past emails that I had no idea that all this was going on and it was the seller who contacted me letting me know the confusion after the three daysI searched the site and it states that you can't cancel an order till after daysI'm frustrated and confused and would like a full refund of the purchase and shippingIt should be between the seller and Poshmark not me as the buyer who was s
I’ve recommended Poshmark to many, many people and I am now retracting that recommendation with a review and reason as to whyI am not a person who leaves negative reviews and typically all of the reviews I do leave are StarPoshmark has worked hand-in-hand with a seller to SCAM me into paying for a damaged dress even though the listing did not disclose the proper conditionI really believe in supporting businesses but Poshmark has proven time and time again they are not an honest business and I highly recommend running in the opposite direction! SELLER AND BUYER BEWARE! I’ll first mention that I WAS a seller on Poshmark and I was labeled as a Posh Mentor, top-recruiter, fast shipper, top seller, top-rated seller- and basically everything that you can be ‘graded on’ I was rated in the highest- so this comes as a very seriously taken review! I purchased a dress from a shop called *** after doing my research as a buyer and thinking the dress was in good condition, only to
I sold a *** Blazer and after recieved it, the buyer opened a case for a return citing there are stains on the blazer not mentioned in the listingI had thoroughly checked the blazer before mailing it out for stains and any damages and did not find anyI have also taken pictures and sent them to poshmark for proofPoshmark ended up approving the buyer's request for returnI will not accept a perfectly good condition blazer back with the stain that the buyer had caused, it is completely unfairI can resend the photos and you can also check the time stamp when those were taken
I've reached out to the company/customer service several times and they have yet to refund me my money for my purchases
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Initial Business Response /* (1000, 5, 2014/11/26) */
Unfortunately, this order did not qualify for an "item not as described" return per our guidelinesThe buyer had accurately represented this itemWe highly encourage prospective buyers to ask as many questions as possible as all sales
on Poshmark are finalAdditionally, the original listing shows the pant's tag including materialsOur return decisions are in place to protect both our buyers and sellers
Initial Consumer Rebuttal /* (2000, 7, 2014/12/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am dropping my complaint because I am really sick of fighting a loosing battleBut I do want to respond to the comment about encouraging buyers to ask questionsHow many questions does it take to make a liar tell the truth? You can ask all the right questions and get all the right answers, but that makes no difference if the seller is not being honest about what is being soldAnd showing a tag means nothing when The item is "faux"It can be made out of cotton and polyester as long as it represents the look and feel of REAL leatherThat is the very definition of faux leather by any and ALL fashion experts, magazines, and dictionariesThat's all I have to sayPlease close out the case
I sold a jacket on Poshmark worth $for $Poshmark owed me $but never released the fiundsThe buyer of this jacket did not open a case, complain or request a return through Poshmark
On Friday January 26, 2018, my listed Apple Watch sold to user ***" for $More than hours passed between the time of purchase and the time I made it to the USPS to ship out the orderThis particular item was shipped at the same time as another order--at 1:12pm on 01/27/Within minutes the other order started tracking on the app and I received notification--I did not receive anything for the order in questionHowever, I've noticed this to be common and figured the app would update the tracking details later that dayI received an email from Poshmark on 01/27/at 3:51PM advising that the Apple Watch order had been cancelled and was told not to ship---except I already hadI immediately wrote back asking what steps needed to be taken nextI've asked Poshmark why they waited so long to cancel an order that they had problems verifying--this should be done right at the time of purchase as I've seen done beforeAs of today, 01/30/Poshmark customer service has fai
Initial Business Response /* (1000, 5, 2015/12/30) */
We have refunded the buyer
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 7, 2016/01/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Poshmark did not refund meI
filed a VISA chargeback and they got my refundPoshmark never did anything but send out form letters to me after they knew their seller had the dress back and wanted me to take photos of itIt was a terrible experienceThere is no way Poshmark was going to do any type of refund and they let me know thatNow they are pretending that they refunded me? No, Visa went in and took care of itThey also told me to ship that dress back to Poshmark immediatelyPoshmark is a total scamThank you
Final Business Response /* (4000, 9, 2016/01/16) */
Our customer support team reached out to the user on DEC 30TH, AT 9:20AM, stating that they have credited the user's account with their earningsThe credit in their account can only be done via our system and not by the users credit card company
Due to this, we consider the case resolved
Final Consumer Response /* (2000, 11, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
VISA DID A CHARGBACK AND GOT MY MONEY BACKTHANK YOU
Hi! I sold an item on 03/12, shipped 03/13, the item was approved by Poshmark conceirge 03/Since then I received update on the product on the appI contacted support and was told the info would be updated in hoursNothing happeneddays ago the buyer told me that she received a tracking number and that the bag was shipped days agoSo far I've received no tracking info, have no idea where the bag is, and of my emails to poshmark have not gotten any replies toThis is highly unprofessional
I made two separate orders from this company in the same day on may *** I still have not received either package I have contacted the company multiple times, they have refused to give me a refund and given me vague scripted answers they have also provided me with no means to actually verbally speak to a person on the phone! All I want is a refund for the products I purchased and never received!!!
Bought a purse for my wife, received it quickly but not what I expected, was way too big, wanted to return and poshmark and vendor refused, was told in was a case of buyers remorse....will see...trying to make it sellers remorseNever buy again from Poshmark!
This company is terribleMy account was hacked and an unauthorized purchase was made using my linked Paypal accountI immediately sent in a support ticket when I woke up and saw the charge had been made at 1am my timeIt has been over hours with no response from the companyBEWARE at all costs
Poshmark is a business that allows sellers to scam buyers with zero recourse You cannot even leave feedback about a seller if you do not accep the purchase I ordered a bathing suit and received a cheap plastic wallet instead Poshmark refused to issue a refund until I returned the wallet even though I never ordered the wallet Further, I had to return it in business days, or I would not get a refund at all, and the seller would get my money I am still awaiting my refund, and, if I do not get it, I will file a Revdex.com complaint I, however, think people should be warned that Poshmark will not help a buyer who has been scammed by a seller, and that they will not take any action against the seller - in fact, Poshmark enables sellers to continue scamming buyers
I purchased an article of clothing that was advertised as an authentic designer piece at a discounted priceI paid $plus shipping and handlingUpon receiving such package, I could clearly tell item was inauthenticI own other authentic articles of clothing from same fashion house and know how to look for specific details that this piece of clothing did not haveI made a formal complaint and was granted a full refundOn their official guidelines, Poshmark states once seller receives package I am refunded my moneyI have confirmation that this seller has received package on December 6th, I still have not been refundedI got a notification stating that I did not honor the 48-hour time frame I was grantedThis is not trueI have documents validating I have stayed within time-frameI have several emails showing I have tried to communicate with someone at poshmark, seeking to be kept in the loopNo one has reached out to meSince they do not have a telephone number to c
I purchased item *** and received it on 11/I have photos and the item came stained and unwashedI have emailed customer service on 11/9,11/10,11/11,11/12,11/I have commented on the post and claim and emailed customer serviceAs of today NO RESPONSE
I recently sold a Louis Vuitton Artsy bag for $Buyer purchased instantly, no questions no commentsPictures and info provided upon postingOne image did not want to upload which was to indicate that there were small cracks on the lip of the bag on either sideUnderstandably, buyer opened a case against meOk, I stated that I would not like partial credit I wanted the bag RETURNEDEither pay full price or return itNo in betweenI have as of yet to hear back from them other than the automated emailHow long does it take to switch email serversI would just like this resolved ASAP I count on these proceeds to support my family
Very disappointed by my dealings with Poshmark so farI have only bought things on this site and had some good experiences but also many problems with sellers who misrepresent what they are selling or flat out lie about the condition or origin of their itemsI have not been impressed with poshmark's responsiveness and customer service, and this is why I never used this site to the extend I use others, but my recent experience is so underwhelming that I decided to stop using the site altogetherI bought an ivory colored top and I received a baby pink top; I go to customer service to report that the item received was not as described and attach even a picture to show the difference between an ivory colored item and the baby pink topThey came back to me denying my claim while giving a "blanket" response that item was as described despite the blatant and visible fact that it is notWhen I asked to escalate the case and to appeal the decision, another useless customer service representative responded the same thingI have used ebay for ever and never had such an experienceThere is not even a live person to speak toIf you want frustration and aggravation then you ought to use this siteA total waste of time and money!
While using this app you are told to follow rules and guidelines, I was suspended permanently with no notice after another user threatened and harassed me endlessly and I have screen shots to probe she threatened to steal from meCustomer service is not available for this app except through email and you are not aware if other users are working for the company when they send threatening msgs that delete themselves within an hour on a system that doesn't allow it's users to delete their msgs or commentsThis is fraudulent