I have purchased two pairs of pants from PoshmarkBoth have had defects, one in color the other was clearly the wrong sizeThey have no contact number to call them so I explained in writing that they were wrong and they replied back all sales are finalThis is not the case because my girl friend uses the site and returns stuff all the time on the appI think this is not only a sexist practice but a really bad way to do business seeing that its a complete gamble that the clothing is correct
I have contacted this company several times regarding this complaintBut unfortunately been ignoredAm unable to login into my poshmark accountI tried several times including changing my passwordsHave not received any notice regarding any account violation, dispute, complaints or problems with my selling account on poshmarkI have 100% customer satisfaction ratingThis is a negative experience, because currently I have a balance in my account, unable to respond to customer's questions in my poshmark selling accountI will like a response from poshmark regarding this problem and why their login system is not allowing me to loginI want the payment balance in my accountIf poshmark decided to disable my selling account...they will need to allow me delete the business profile I created including all my pictures/ imagesThank you
Poshmark is allowing sellers to use there platform to attract buyers, then the sellers steal money from the buyers, example I made a purchase for a handbag under Poshmark to a Sarah Collin, then Sarah backed out of the deal and paypal has paid her and I received my goodsI have tried to reach out to Poshmark, several timesI'M OUT OF $500! this is ridiculous
I purchased a wallet from a seller on Poshmark.com and never received any response or purchaseI discovered seller is inactive and hasn’t been using thier accountI informed Poshmark but nothing was done and nine days passed before I could cancel my orderAfter cancelling order I should if automatically received a refund if back to my balance, but it was never refundedI’ve sent Poshmark support at least six emails regarding this but nothing has been done and it’s been three days
We are sincerely sorry to hear about any issues the customer encountered with the US Postal ServiceAccording to our customer support team, the customer was given a full refund as the package was delivered back to the sellerIf the customer has any questions or concerns, they may respond directly
to our team's last email from September 19th, ***
Due to this, we consider the matter resolved
I am currently in the middle of a mess with PoshmarkHorrible customer serviceI sold an expensive *** *** bracelet for well under the retail price to @***The buyer waited until the last possible hour to request a return, which I, in turn, approved quickly so I could get my property back and re-list asapQuite a few potential buyers are interestedThe return label was generated on August 20thThe buyer still had not shipped by the 29thI was told by poshmark customer service via generic email that payment for my bracelet would be released to me if the buyer did not ship within hoursWell, it is days later and I have yet to receive my funds, my bracelet, or any specific response from customer service about what is going onI would expect that a business dealing with expensive, high end merchandise would at least have phone supportPoshmark does have a phone number but the voicemail has been full for weeks! I consider what Poshmark and Midwestlife has done is theft
I purchased a pair of shoes listed as size USwhen they arrived the size marked on the shoe was EUthey're claiming that's the same thing based on their conversion chart but there's dozens out there that negate that claim; some even have as equivalent to size bottom line is I know from my experience that fits smaller than 7.5, I would never have taken the risk and wasted time purchasing these shoes if they'd been listed as sonow the company is refusing to honor their own return policy which states that if an item is "not as described" the buyer has three days to make a claim which I did doregardless of what any conversion chart says the boots I purchased are size 37.5, they were not described as such
have been buying and selling online for years and have a great deal of experiencePoshmark is by far the worst "service" I have used
As many have said before their customer service is non-existentI don't want to write you a novel so I will try and focus on some key points
About women were scammed by a user *** and we all individually reached out to hopefully get her blocked as we looked to see what legal action we could pursueThe women involved all posted warnings as to what was going on as the user blocked us but we could see her still trying to do business with othersMy posting stated only facts, nothing malicious, no profanity - all I wanted to do was help others from being taken advantage ofThe scammer complained and they took ALL of our warnings down! Keep in mind, posh didn't offer any help to usThey have now blocked ME from the app, a good upstanding use who was only trying to help othersHow does that make any sense? (This is all I can fit)
This company is a cesspool of scam artists, and POSHMARK does nothing about itIn fact they take 20% off the top and when any issue arises they always settle with the buyer, which makes no sense! I sold a Louis Vuitton bag and the lady claimed it was a different bag then advertised, but it was the exact same item and could be verified by the date code! Another case of buyers remorse and POSH stood behind the buyer and not their star seller that has been with them for yearsThey allowed another buyer to return a Duffle because she started it was brown, when it's clearly a purple bag! All photos represented that, yet they refunded her moneyAnother lady said the bag she bought was too small and didn't pay attention to dimensions in the listing and again POSHMARK refunded her moneyIt's a big waste of time and energy trying to sell on this site!!! BEWARE AT ALL COSTS!!
Poshmark approved a return from a purchaser of my item with insufficient information and inadequate input from meTheir policy states "At least one of your buyers reported their order was not as described in the listing and uploaded details and photos to support their claimWe verified their claim, assisted them in returning the order and then refunded their paymentBuyers can report an order and request a return if the order they receive is a replica or fake, has damage that was not disclosed in the listing, or is in some other way not as described in the listingWe understand that you sometimes can make a mistake or inadvertently leave out details in a listing descriptionHowever, keep in mind that your buyer had a poor shopping experience, which will likely reduce the chance they shop your closet or Poshmark againYou also lost the sale and the earningsYou can avoid INDs in the future by making sure you include photos and accurately describe the condition, size, color and an
There is an ad for poshmark running on national television claiming "You can literally find everything on poshmark." This is blatant advertisingIf the statement were true one could find *** *** ** *** ***, or the cure to cancerLiterally and everything are words with specific meanings in the English languageThis is literally advertising
I requested that Poshmark stops e-mailing me their addsI do not see a button to unsubscribe on the pageI did unsubscribe in the past but I still get unsolicited e-mails several times a dayAs experience with Poshmark was atrocious ( fraudulent charges ), I request that may account is closed if it was not closed already as requested previously
Sold a pair of boots through Poshmark to a seller who seemed to have buyers remorseShe reported the boots as “damaged”, took some nonsensical photos and demanded a refundPoshmark granted her the refundJudging by the photos, I believe she wore the boots and wrecked themThese once were worth $I sold them for $I guess they’re worthless as of nowThank you, PoshmarkHad anyone bothered to look at my listing photos, you will clearly notice a diffference between what I sold and what I am getting backI have had happy buyers all alongDisappointed in this company for allowing this to happen, then blaming me for not disclosing
I treid to sell a gyard bag that I bought online and have a receipt from a brick and motor storeThey guarantee the authenticity of the productI paid nearly 2k about months agoI needed to sell it bcuz I broke up with my gf and she didnt want itI sold it on poshmarkI sent it in for authentication, and they say uts fakeI asked how they can tell if the industry cant tell fakes and how its fake if I have a receipt with a guarantee from the storeThey proceeded to threaten me with federal criminal lawsThen they forced me to pay an additional $for postage to get my bag returned to meI paid the $for the return shippingNow they wont send me my bagThey make money by stealing people's merchandise
I PURCHASED A HANDBAG FROM POSHMARKTHE HANDBAG WAS DESCRIBED AS NEWTHE HANDBAG HAS DAMAGES THAT WERE NOT LISTED IN THE ADI WANT TO RETURN THE HANDBAGPOSHMARK HAS A 72-HOUR WINDOW FOR RETURNSI HAVE ATTEMPTED TO CONTACT POSHMARK THREE TIMES BUT ONLY GET A GENERIC SPONSE FROM A DO NOT REPLY ACCOUNT SAYING THEY ARE WORKING ON THEIR EMAIL PROGRAMNOW IT IS PAST THE 72-HOUR RETURN WINDOW BECAUSE POSHMARK WILL NOT RETURN MY CONTACT
Product not as describedDamagedPoshmark would not take it back and issue refund in accordance with their own policiesThey do not respond and do not have a phone # to call
I recently purchased a pair of maternity jeans off of the Poshmark consignment websiteAfter receiving the item, I became aware that the maternity jeans had holes in the knees (from wear, not manufactured distressed jeans)I filed a complained with Poshmark and sent pictures of the holesI returned to the original seller's post for the maternity jeans, which did not show holes in the knees of the photos, and did not mention any type of distress to the jeansI requested a refund because the product was not what was advertisedPoshmark told me that it was MY fault because I didn't care enough to ask the seller more questions about the jeansThey stated that different sizes fit differently (not even part of the complaint or reason I filed for a refund)I had purchased jeans from another seller of the same brand/style with no holesI conducted a search on Poshmark website for jeans of the same brand/style and no holesI stated as much in my response to Poshmark and they have not r
Complaint:***I am
rejecting this response because: Poshmark did not respond to my last email that I sent a week agoThey did not acknowledge the attached two paged proof that I picked up from *** that stated it was in their possessionPoshmark did not acknowledge what I said in my email about how the *** had technical difficulties/ their systems were down and that was why they could not scan the package in front of me This happened one other time and Poshmark advised me to get proof if this ever happened again, which it did and I got proof tooThey also did not answer my question about how to delete my accountThere seems to be a lot of issues with the Post Office and it is impossible to get in touch with Poshmark when as issue arisesBy the time they do respond, it is too late and I am left with bad ratings, unhappy customers, and fighting to get the money from the items I have soldWhen I first started using Poshmark a year ago, customer service would respond within a few hours-a day, but now response times are a week and a half-two weeks and I only revive a response from them if I tell them I am
going to report them to the Revdex.comSince the shipping labels they provide says day shipping, waiting a week- two week weeks to receive a response from customer service is not sufficient
Sincerely,*** ***
I have purchased two pairs of pants from PoshmarkBoth have had defects, one in color the other was clearly the wrong sizeThey have no contact number to call them so I explained in writing that they were wrong and they replied back all sales are finalThis is not the case because my girl friend uses the site and returns stuff all the time on the appI think this is not only a sexist practice but a really bad way to do business seeing that its a complete gamble that the clothing is correct
I have contacted this company several times regarding this complaintBut unfortunately been ignoredAm unable to login into my poshmark accountI tried several times including changing my passwordsHave not received any notice regarding any account violation, dispute, complaints or problems with my selling account on poshmarkI have 100% customer satisfaction ratingThis is a negative experience, because currently I have a balance in my account, unable to respond to customer's questions in my poshmark selling accountI will like a response from poshmark regarding this problem and why their login system is not allowing me to loginI want the payment balance in my accountIf poshmark decided to disable my selling account...they will need to allow me delete the business profile I created including all my pictures/ imagesThank you
Poshmark is allowing sellers to use there platform to attract buyers, then the sellers steal money from the buyers, example I made a purchase for a handbag under Poshmark to a Sarah Collin, then Sarah backed out of the deal and paypal has paid her and I received my goodsI have tried to reach out to Poshmark, several timesI'M OUT OF $500! this is ridiculous
I purchased a wallet from a seller on Poshmark.com and never received any response or purchaseI discovered seller is inactive and hasn’t been using thier accountI informed Poshmark but nothing was done and nine days passed before I could cancel my orderAfter cancelling order I should if automatically received a refund if back to my balance, but it was never refundedI’ve sent Poshmark support at least six emails regarding this but nothing has been done and it’s been three days
We are sincerely sorry to hear about any issues the customer encountered with the US Postal ServiceAccording to our customer support team, the customer was given a full refund as the package was delivered back to the sellerIf the customer has any questions or concerns, they may respond directly
to our team's last email from September 19th, ***
Due to this, we consider the matter resolved
I am currently in the middle of a mess with PoshmarkHorrible customer serviceI sold an expensive *** *** bracelet for well under the retail price to @***The buyer waited until the last possible hour to request a return, which I, in turn, approved quickly so I could get my property back and re-list asapQuite a few potential buyers are interestedThe return label was generated on August 20thThe buyer still had not shipped by the 29thI was told by poshmark customer service via generic email that payment for my bracelet would be released to me if the buyer did not ship within hoursWell, it is days later and I have yet to receive my funds, my bracelet, or any specific response from customer service about what is going onI would expect that a business dealing with expensive, high end merchandise would at least have phone supportPoshmark does have a phone number but the voicemail has been full for weeks! I consider what Poshmark and Midwestlife has done is theft
I purchased a pair of shoes listed as size USwhen they arrived the size marked on the shoe was EUthey're claiming that's the same thing based on their conversion chart but there's dozens out there that negate that claim; some even have as equivalent to size bottom line is I know from my experience that fits smaller than 7.5, I would never have taken the risk and wasted time purchasing these shoes if they'd been listed as sonow the company is refusing to honor their own return policy which states that if an item is "not as described" the buyer has three days to make a claim which I did doregardless of what any conversion chart says the boots I purchased are size 37.5, they were not described as such
have been buying and selling online for years and have a great deal of experiencePoshmark is by far the worst "service" I have used
As many have said before their customer service is non-existentI don't want to write you a novel so I will try and focus on some key points
About women were scammed by a user *** and we all individually reached out to hopefully get her blocked as we looked to see what legal action we could pursueThe women involved all posted warnings as to what was going on as the user blocked us but we could see her still trying to do business with othersMy posting stated only facts, nothing malicious, no profanity - all I wanted to do was help others from being taken advantage ofThe scammer complained and they took ALL of our warnings down! Keep in mind, posh didn't offer any help to usThey have now blocked ME from the app, a good upstanding use who was only trying to help othersHow does that make any sense? (This is all I can fit)
This company is a cesspool of scam artists, and POSHMARK does nothing about itIn fact they take 20% off the top and when any issue arises they always settle with the buyer, which makes no sense! I sold a Louis Vuitton bag and the lady claimed it was a different bag then advertised, but it was the exact same item and could be verified by the date code! Another case of buyers remorse and POSH stood behind the buyer and not their star seller that has been with them for yearsThey allowed another buyer to return a Duffle because she started it was brown, when it's clearly a purple bag! All photos represented that, yet they refunded her moneyAnother lady said the bag she bought was too small and didn't pay attention to dimensions in the listing and again POSHMARK refunded her moneyIt's a big waste of time and energy trying to sell on this site!!! BEWARE AT ALL COSTS!!
Poshmark approved a return from a purchaser of my item with insufficient information and inadequate input from meTheir policy states "At least one of your buyers reported their order was not as described in the listing and uploaded details and photos to support their claimWe verified their claim, assisted them in returning the order and then refunded their paymentBuyers can report an order and request a return if the order they receive is a replica or fake, has damage that was not disclosed in the listing, or is in some other way not as described in the listingWe understand that you sometimes can make a mistake or inadvertently leave out details in a listing descriptionHowever, keep in mind that your buyer had a poor shopping experience, which will likely reduce the chance they shop your closet or Poshmark againYou also lost the sale and the earningsYou can avoid INDs in the future by making sure you include photos and accurately describe the condition, size, color and an
There is an ad for poshmark running on national television claiming "You can literally find everything on poshmark." This is blatant advertisingIf the statement were true one could find *** *** ** *** ***, or the cure to cancerLiterally and everything are words with specific meanings in the English languageThis is literally advertising
Ordered and paid for a Gucci beltThey took my money and did not send my beltIgnored my attempts to contact them
I was sent the wrong product and the seller blocked me
I requested that Poshmark stops e-mailing me their addsI do not see a button to unsubscribe on the pageI did unsubscribe in the past but I still get unsolicited e-mails several times a dayAs experience with Poshmark was atrocious ( fraudulent charges ), I request that may account is closed if it was not closed already as requested previously
Sold a pair of boots through Poshmark to a seller who seemed to have buyers remorseShe reported the boots as “damaged”, took some nonsensical photos and demanded a refundPoshmark granted her the refundJudging by the photos, I believe she wore the boots and wrecked themThese once were worth $I sold them for $I guess they’re worthless as of nowThank you, PoshmarkHad anyone bothered to look at my listing photos, you will clearly notice a diffference between what I sold and what I am getting backI have had happy buyers all alongDisappointed in this company for allowing this to happen, then blaming me for not disclosing
I treid to sell a g
yard bag that I bought online and have a receipt from a brick and motor storeThey guarantee the authenticity of the productI paid nearly 2k about months agoI needed to sell it bcuz I broke up with my gf and she didnt want itI sold it on poshmarkI sent it in for authentication, and they say uts fakeI asked how they can tell if the industry cant tell fakes and how its fake if I have a receipt with a guarantee from the storeThey proceeded to threaten me with federal criminal lawsThen they forced me to pay an additional $for postage to get my bag returned to meI paid the $for the return shippingNow they wont send me my bagThey make money by stealing people's merchandise
I PURCHASED A HANDBAG FROM POSHMARKTHE HANDBAG WAS DESCRIBED AS NEWTHE HANDBAG HAS DAMAGES THAT WERE NOT LISTED IN THE ADI WANT TO RETURN THE HANDBAGPOSHMARK HAS A 72-HOUR WINDOW FOR RETURNSI HAVE ATTEMPTED TO CONTACT POSHMARK THREE TIMES BUT ONLY GET A GENERIC SPONSE FROM A DO NOT REPLY ACCOUNT SAYING THEY ARE WORKING ON THEIR EMAIL PROGRAMNOW IT IS PAST THE 72-HOUR RETURN WINDOW BECAUSE POSHMARK WILL NOT RETURN MY CONTACT
Product not as describedDamagedPoshmark would not take it back and issue refund in accordance with their own policiesThey do not respond and do not have a phone # to call
I recently purchased a pair of maternity jeans off of the Poshmark consignment websiteAfter receiving the item, I became aware that the maternity jeans had holes in the knees (from wear, not manufactured distressed jeans)I filed a complained with Poshmark and sent pictures of the holesI returned to the original seller's post for the maternity jeans, which did not show holes in the knees of the photos, and did not mention any type of distress to the jeansI requested a refund because the product was not what was advertisedPoshmark told me that it was MY fault because I didn't care enough to ask the seller more questions about the jeansThey stated that different sizes fit differently (not even part of the complaint or reason I filed for a refund)I had purchased jeans from another seller of the same brand/style with no holesI conducted a search on Poshmark website for jeans of the same brand/style and no holesI stated as much in my response to Poshmark and they have not r
Complaint:***I am
rejecting this response because: Poshmark did not respond to my last email that I sent a week agoThey did not acknowledge the attached two paged proof that I picked up from *** that stated it was in their possessionPoshmark did not acknowledge what I said in my email about how the *** had technical difficulties/ their systems were down and that was why they could not scan the package in front of me This happened one other time and Poshmark advised me to get proof if this ever happened again, which it did and I got proof tooThey also did not answer my question about how to delete my accountThere seems to be a lot of issues with the Post Office and it is impossible to get in touch with Poshmark when as issue arisesBy the time they do respond, it is too late and I am left with bad ratings, unhappy customers, and fighting to get the money from the items I have soldWhen I first started using Poshmark a year ago, customer service would respond within a few hours-a day, but now response times are a week and a half-two weeks and I only revive a response from them if I tell them I am
going to report them to the Revdex.comSince the shipping labels they provide says day shipping, waiting a week- two week weeks to receive a response from customer service is not sufficient
Sincerely,*** ***