Prog Leasing, LLC

6/8/2015 *** *** *** *** *** *** ** *** Case Number: ***Account Number: *** Dear Mr***, On June 2, 2015, your complaint filed with the RevDex.com UT was referred to the Complaint Investigations Department
at Progressive Leasing. One of our agents from the Complaint Investigations Department has tried to contact you by phone but has been unable to speak with you. In order to better address your concerns andto resolve any future issues with your account, we must speak with you directly. Mr***, thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Complaint Investigations Department at ***. Sincerely, Jake *D** Compliance Officer Cc: Revdex.com

8/20/
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*** ** ***
Case Number: ***
Account Number: ***
Dear Ms***,
On August 20, 2015, your complaint filed with the RevDex.com UT was referred to the
Compliance Department at Progressive
Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Compliance
Department will be contacting you within three (3) business days, via phone and
email listed on the Progressive account, to obtain additional information so
that we may work together to resolve this matter
Ms***, thank you for your business and allowing us to
be of service. Your concerns are
important to us. You can reach the Compliance
Department at ***
Sincerely,
Jake D**
Compliance
Manager
Cc: Revdex.com

On August 21, your complaint filed with the Revdex.com was referred to the Compliance Department at Progressive Leasing. Recently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your business
and allowing us to be of service Your concerns are important to us

On August 15, 2017, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve the issues with a return and cancellation on your account, we must speak with you
directly. One of our agents from the Compliance Department has attempted to reach you by phone but has been unsuccessful in our attempts. We look forward to working together to resolve this matter Mr***, thank you for your business and allowing us to be of service. Your concerns are important to us. Please contact the Compliance Department at 844-702-

10/19/
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*** *** ***
*** ** ***
Case Number: ***
Account Number: ***
Dear Mr***,
On October 19, 2015, your complaint filed with the RevDex.com UT was referred to the
Compliance Department at Progressive Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Compliance
Department will be contacting you within three (3) business days, via phone and
email listed on the Progressive account, to obtain additional information so
that we may work together to resolve this matter
Mr***, thank you for your business and allowing us to be
of service. Your concerns are important
to us. You can reach the Compliance
Department at ###-###-####
Sincerely,
Jake D**
Compliance
Manager
Cc: Revdex.com

Your complaint filed with the Revdex.com filed on December 12, 2017, was referred to the Compliance Department at Progressive Leasing. Recently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your
business and allowing us to be of service Your concerns are important to us

DATE \@ "MMMM d, yyyy" September 3,
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*** *** ** *** ***
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Case Number: ***
Account Number: ***
Dear Mr***,
On September 1, 2015, your complaint filed with the
Revdex.com UT was referred to the Compliance Department at
Progressive Leasing.
Per our discussion by phone, we have identified that your
application was denied due to not fulfilling all requirements for account
approval With your bank account not
meeting our requirements for approval we are unable to approve you at this
time. You are welcome to reapply with
Progressive at a later date
Mr***,
thank you for your business and allowing Progressive to be of service Your concerns are important to us. If you have any further questions regarding
this matter, please contact our Complaint Investigations Department directly at
***
Sincerely,
Kevin C***
Compliance Specialst
Cc: Revdex.com

On May 8, 2017, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly. One of our agents from
the Compliance Department will be contacting you within three (3) business days, via phone and email listed on the Progressive account, to obtain additional information so that we may work together to resolve this matterMs***, thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Compliance Department at 844-702-

Complaint: ***
I am rejecting this response because: It's still doesn't give a specific reasonAnyhoo, Close this case outI will not be re-applying with Progressive.
Sincerely,
*** ***

On February 17, 2017, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly. One of our agents
from the Compliance Department will be contacting you within three (3) business days, via phone and email listed on the Progressive account, to obtain additional information so that we may work together to resolve this matterMs***, thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Compliance Department at 844-702-

On November 11, 2016, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. Progressive has conducted an investigation regarding your concerns. Recently, one of our agents spoke with you by phone and a resolution was
reached with regards to the concerns expressed on your accountMs***, thank you for allowing us to be of service. Your concerns are important to us. If you have any further questions regarding this matter, please contact our Compliance Department

Complaint: ***
I am rejecting this response because: it has been business days and I still haven’t received the refund that was stated to be returned in two business days.
Sincerely,
*** ***

7/13/
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*** * *** ***
*** ** ***
Case Number: ***
Account Number: ***
Dear Ms***,
On July 13, 2015, your complaint filed with the RevDex.com UT
was referred to the Complaint Investigations Department at
Progressive Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Complaint
Investigations Department will be contacting you within three (3) business days,
via phone and email listed on the Progressive account, to obtain additional information
so that we may work together to resolve this matter
Ms***, thank you for your business and allowing us to
be of service. Your concerns are
important to us. You can reach the Complaint
Investigations Department at ***
Sincerely,
Jake D**
Compliance
Manager
Cc: Revdex.com

Case Number: *** Account Number: *** Dear Mr ***, On June 28, 2016, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing Progressive has conducted an investigation regarding your concerns.
Recently, one of our agents spoke with you by phone and a resolution was reached with regards to what actions were necessary to close your account with Progressive. You have provided the necessary information and you have cooperated fully with our investigation. As discussed, you will see an adjustment reflecting on your account within five (5) business days. Mr***, thank you for your business and allowing us to be of service Your concerns are important to us. If you have any further questions regarding this matter, please contact the Compliance Department directly at ###-###-####

On April 21, your complaint filed with the Revdex.com was referred to the Compliance Department at Progressive Leasing. Recently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your business
and allowing us to be of service Your concerns are important to us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I recently spoke to pprogressive leasing and they were willing to accept the original day same as cash arrangement, since the delay was caused by The system that handles the accounts.According to the rep I spoke with, their system is what caused the delay in contacting me.
Sincerely,
*** ***

On August 7, 2017, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. In order to better address your concerns and to resolve any future issues with your account, we must speak with you directly. One of our agents
from the Compliance Department has tried contacting you, but has been unsuccessful We hope to obtain additional information so that we may work together to resolve this matter.Thank you for your business and allowing us to be of service. Your concerns are important to us. You can reach the Compliance Department at 844-702-

On November 7, your complaint filed with the Revdex.com was referred to the Compliance Department at Progressive Leasing. Recently you spoke with one of our agents and a mutual resolution was reached with regards to the concern on your account Thank you for your business
and allowing us to be of service Your concerns are important to us

6/2/
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*** *** *** ***
*** ** ***
Case Number: ***
Account Number: ***
Dear Mr***,
On June 2, 2015, your complaint filed with the
RevDex.com UT was referred to the Complaint Investigations Department at
Progressive Leasing.
In order to better address your concerns and to resolve any
future issues with your account, we must speak with you directly. One of our agents from the Complaint
Investigations Department will be contacting you within three (3) business days,
via phone and email listed on the Progressive account, to obtain additional information
so that we may work together to resolve this matter
Mr***, thank you for your business and allowing us to
be of service. Your concerns are
important to us. You can reach the Complaint
Investigations Department at ***
Sincerely,
*** ***
Compliance
Counsel
Cc: Revdex.com

On September 9, 2016, your complaint filed with the Revdex.com UT was referred to the Compliance Department at Progressive Leasing. Progressive Leasing has conducted a review of your account. Recently, one of our agents spoke with you by phone and discussed the concerns you
expressed and a resolution was reached with regards to what actions were necessary to close the account with Progressive Leasing Mr***, thank you for your cooperation in this matter, and allowing us to be of service. Your concerns are important to us. If you have any further questions regarding this matter, please contact our Compliance Department directly at 844-702-