Raging Lion Reviews (%countItem)
Raging Lion Rating
Address: PO Box 153201 Ste 1093, Tampa, Florida, United States, 33684-3201
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Stop trying to collect my money and cancel the collection agency. If my credit score is affected, I want that fixed too.
The company ran an advertisement offering a free product sample. I ordered the Free sample and agreed to pay the $6.95 shipping. There was no mention of charging my credit card instantly, nor any mention of signing me up for monthly delivery of the product. Without my knowledge or authorization TRS-Limited-Raging Lion billed me for the product $119.97. I notified my credit card company that this was an unauthorized charge. The card company said they would investigate and remove the charge if that was the case. The charge was shortly removed from my billing. Yesterday, June 25, 2020 I received the demand from National Medical Administrators, Inc. for $159.97 for not paying unauthorized order of pills. This is mail fraud, this business should be shut down. Please help.
Desired Outcome
I request an email confirmation From NMA/Raging Lion that I have been removed from the NMA Collection agency rolls
I request an email confirmation From NMA/Raging Lion that I have been removed from the NMA Collection agency rolls.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer had disputed the 119.97 charge which was for the bottle that was received. When there is a dispute made and a customer never returned anything this causes the account to be flagged into the collections database as the customer has received the product and still has the product but disputed the charge and has been reimbursed so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. No negative impact was made to the customers credit. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept response from the business because I have been removed from the collections database and no negative impact was made to my credit.
They are charging me for a subscription and I don't know how to cancel.
$129. For what?
Refund
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer successfully canceled their order through the automated system on 6/30/20.
As per this complaint we have refunded the last charge in hopes that we may work together towards a positive resolution.
06/30/2020 03:36pm - Refunded - $129.94 Trans-ID: XXXXXXXXXX
Please allow 3-5 business days for the funds to post back to the account.
We normally ask that the product be returned when issuing a refund however we would like the customer to simply keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
I ordered a sample product and received it. Then a month later I received an unexpected charge for $120 on my debit card. Now collections.
I ordered a sample medical product and then the company charged me for a delivery a month later (that was never received, by the way). When I disputed the charge with my bank they told me to contact the company. I was unable to make contact with the company after several attempts by phone and email. The bank said that they would not reverse the charge because the company says that they have my authorization, so I canceled my debit card. After another month I finally was able to connect with the company to cancel the unauthorized subscription, which they acknowledged via email.
They did not ask for any further money, but apparently they tried to collect another $120-some dollars on the former debit card number. After almost a year I received a collection notice from Tate & Kirlin Associates, Inc., a collection agency, demanding payment of $129.94 owed to TRS Limited. When I called the Pennsylvania phone number provided, a man with a heavy accent answered. When I asked what the bill was for, and that I thought it was for a scam product sales scheme, he suddenly he couldn't hear me and hung up. So TRS has my original sample money, a month of subscription money "medicine" costing $120, and now they're trying to claim I still owe an additional $129.94.
This scam needs to be shut down.
I already paid more than I should have. I am seeking the cessation of collection of attempts.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore. No negative impact was made on the customer credit which they will be able to confirm. If funds were paid in error please, please let us know and a full reimbursement will be made immediately.
We deeply apologize for this error.
Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
Returned product. Told to pay $79 to cancel future orders. Paid. 4 yrs later getting calls to pay$159 to settle or get negative credit reporting.
I ordered the product in Jan 2016. I Returned according to requirements in same month but return posted 3 days later than policy states. Called to cancel, was told I couldnt be refunded as product arrived 13 days after purchase as opposed to 10 day limit. Paid for the product plus an addition $79 to cancel all future orders at 40% off retail. I had to pay the $79 reducwd rate as auto ship had already occurred. I was told the account was closed and done. On 06/21/2020 I received a call from a collection agency stating I had a $279 past due balance that could be settled for $159 today or negative reporting would be submitted to the credit beaureau. I declined to pay at the time of the call as account was already paid and resolved.
Remove any negative rwporting from my report feom this scam company
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $139.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $139.97. If they do not call to cancel during the trial period they are then billed the full price of $139.97 for that bottle they received and then begin the Autoship program until canceled.
This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore. No negative impact was made on the customer credit which they will be able to confirm. If funds were paid in error please, please let us know and a full reimbursement will be made immediately.
We deeply apologize for this error.
Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
The company reached out to me and admitted they called on an accounting error. I was informed on 06/30/2020 that all records have been removed from their system and all previous info regarding the account has been deleted as well. The customer rep was very apologetic and helpful
Life CBD oil was advertised to be free. Pay only shipping 6.95. My account was charged 119.97. I did not agree to this.
On June 9th, 2020 I had supposedly won a free gift of CBD oil. All I had to do was pay shipping of 6.95 and the oil was free. I checked to make sure there were no hidden charges and I didn't find any. So I put in my credit card number (bank card) to pay the 6.95. I received the oil and CBD Boost (nothing was mentioned about the CBD Boost). On June 24th, 2020 there was a charge of 119.97 which I did not authorize. I called the number listed by the charge 877-398-8238. I was told the 119.97 was payment for what I received. I told the person I spoke with that I had not authorized this and wanted my money back. She said if I sent the products back they would refund my money. She said I had a contract and I told her I did not agree to anything but the 6.95. The address is Raging Lion, PO Box 153201, Suite 1093, Tampa, FL 33684, case XXXXXXXXXXXXXXXXXXXX. I told the lady to cancel any orders they were going to send because I had not authorized any of this. This is nothing but a scam to get into a person's bank account. I was notified by the fraud division of my bank that two more charges of 119.97 had been rejected today, June 25, 2020. I told the fraud department that I had not authorized the two charges of 119.97. So a block has been put on my bank card and I will have to get a new one. Something needs to be done about businesses like this because they take advantage of people. I live on a fixed income and cannot afford scams like this.
I want a refund of my 119.97 I was illegally charged. I want this business exposed for being a scam. They lie and mislead people when they said this oil or anything else they sell is free and all a person has to do is pay shipping. This company is is a scam to take advantage of people and I would like other people to know this before they are taken advantage of. I want the Revdex.com to expose this business for what it really is.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15/14 day trial begins. During the 15/14 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
The customer was charged the initial shipping charge and was sent the bottle and all attempts to bill the customer after the trial were unsuccessful and no return was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. No negative impact was made on the the customer credit. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
Company sent me to collection agency for unpaid bill, which I never authorized
The company is trying to collect $202.97, which they claim is unpaid. I dispute this charge. The company ran an advertisement for a free product, and I did not request any additional. It appears to be false advertising and this type of activity needs to be stopped.
I want no further contact from the company and the elimination of the $202.97 unpaid claim. I also want to insure that there has been no claim to my credit report. I also feel it is imperative that this type of advertising be stopped.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation the customer was charged the initial shipping charge and was sent the bottle and all attempts to bill the customer after the trial were unsuccessful and no return was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. No negative impact was made to the customers credit. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
Company Mis-advertised and caused collections to be involved, whom intimidated me into paying for bugus products. One, I did not intend to buy.
I purchased from company's sites months ago. Unbeknownst to me there was certain conditions that would have me pay 100 something dollars per bottle. If I did not cancel within a certain time frame. These things I only learned when I was contacted by collections this morning where they intimidate me in to paying for this when I never received any emails regarding these terms. I would had address this earlier had I know this would be the case. I even asked If I could make a return of product and was denied. This is unfair business practice to expect your consumer to pay enormously high price for products with no scientific backing and not FDA approved.
Please refund my money you've had collected and please repair any damage you may have done to my credit
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15/14 day trial begins. During the 15/14 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation the customer was charged the initial shipping charges and was sent the bottles and all attempts to bill the customer after the trial were unsuccessful and no returns was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. No negative impact was made to the customers credit. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of returns however that is not an issue as we would like the customer to keep the bottles as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she DID NOT accept the response from the business.)
I see no mention of Refunding me for collections made!
We would like to update that one of our senior agents reached out to the customer on 7/17/20 and it was explained that in an attempt to work together towards a positive resolution a full refund of all monies paid to the collection agency is being returned. The customer should expect a reimbursement check from the collection agency.
Thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
I am being hounded by a collections agency regarding a dispute I settled in February.
I purchased a FREE bottle of Raging Lion on January 31 and paid $6.95 for shipping. I only received one bottle, then canceled by subscription. When I was subsequently charged $119.97, I contacted my Credit Card company to dispute the charge. The dispute was successful and the $119.97 charge was credited to my account on February 28. I recently receiving a mailing from a collections agency called NATIONAL MEDICAL ADMINISTORS, INC. with a bill for $159.97. Please contact them at [email protected] and tell them to leave me alone. Thank you!
No further contact by the business
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer had disputed the 119.97 charge which was for the bottle that was received. When there is a dispute made and a customer never returned anything this causes the account to be flagged into the collections database as the customer has received the product and still has the product but disputed the charge and has been reimbursed so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore. .
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
They charged my account $119.97 without my authorization now they're sending me to collections
Reference number XXX-XXXX creditor raging lion balance $119.97 account number to XXXXX I tried free trial cancel the free trial but it still charge my account without my authorization and now they're taking me to collection told me I had 30 days for them to receive payment I'm not paying anything cuz I did not authorize them to debit my account
Stop sending bills for product I didn't ordet. Take out of collection
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation the customer was charged the initial shipping charge and was sent the bottle and all attempts to bill the customer after the trial were unsuccessful and no return was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. No negative impact was made to the customers credit. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
I accepted the trail subscription trial offer. I called thecompanyandcanceled the subscrition. They still trying to bill me $169.94 through collectio
The problem is, I canceled and they agreed to remove charges. Now they are trying to get $169.00. Reference account #XXXXXXX. Collection company National Medical Adminstrators is the ride collection company. The representative denied my offer to return the product when I called. Now their saying you kept the product instead of telling the customer canceling the subscription to return it to avoid future charges. They also have no dispute resolution process. I'm a disabled Veteran that they took advantage of. I will never do any trial offers because they dont disclose important facts to you, in an attempt to hold you as a captive audience. Just be up front with the customer and give them a real choice to use your product. I would like this to be taken out of collections immediately.
I would like this business to be required to tell the cancelling customer to return the product to avoid any additional charges. When they know that cancelling the subscription won't stop them for charging for the bottle. I have a disability and this is terrible.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15/14 day trial begins. During the 15/14 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer had disputed all of the 119.97 and 129.94 charges which was for the bottles that were received. When there is a dispute made and a customer never returned anything this causes the account to be flagged into the collections database as the customer has received the product and still has the product but disputed the charge and has been reimbursed so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of returns however that is not an issue as we would like the customer to keep the bottles as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
The business responded to my complaint in a timely manner. I would only ask that the business make it clear to the patron that they should return unused bottles.
I received a bill from a collection agency with regard to TRS Limited-Raging Lion for an amount of $119.97. I cancelled this by phone.A trial sa
A trial was purchased for 6.95 in November 2019. Upon recieving this I called to cancel and never received any other product. I assumed this matter closed until receiving a letter from National Medical Administrators, Inc ( a debt collector) informing me that I owe $119.97. I informed them of the cancellation around 7 months ago, but I could not provide a confirmation number. I considered this matter closed when I cancelled this
Remove the charge without damage to my credit
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation the customer was charged the initial shipping charge and was sent the bottle and all attempts to bill the customer after the trial were unsuccessful and no return was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. There has been no negative impact with the customers credit. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
Without my knowledge or authorization the company charged me $119.97. I disputed the charge and they sent me to collections. They need to be shut down
The company ran an advertisement offering a free product sample. There was no mention of charging my credit card instantly, nor any mention of signing me up for monthly delivery of the product. VERY DECEPTIVE!!! As soon as I clicked for the free sample, a charge of $119.97 showed up on my credit card statement. I didn't recognize the company name so I cancelled my card thinking it was fraud. Now the company (TRS Limited-Raging Lion) has sent me to a collection agency for the $119.97. Please shut this business down. This is mail fraud. To allow this to continue would be criminal. Please help. As you are aware, mine isn't the only example of deceptive sales tactics.
Have them stop trying to collect my money and cancel the collection agency. If my credit score is affected, I want that fixed too.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
The customer was charged the initial shipping charge and was sent the bottle and all attempts to bill the customer after the trial were unsuccessful and no return was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy also in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
Scam involving deceptive advertising and falsity whereas they are now attempting collections built on the deception.
Like so many other people, I ordered the "sample" for a 6.95 shipping fee. Nowhere was there a clear understanding that this was a trial where the item had to be sent back immediately after receiving it to avoid being charged more. We reported the fraudulent charge on our credit card and canceled the card since this was never authorized or known that it would be more than the shipping fee. I just received a collection notice in the mail for a balance of 129.94. I refuse to pay for something that was never agreed to and is quite clearly deceptive marketing/trade practices.
I want this bill to be dismissed as well as any other items associated with my name,email address or phone number in their system, as I have received several fraudulent charges on my credit card from several different names. I want the so-called collection agency to remove my information from their system and consider it null and void.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore. No negative impact was made on the customer credit which they will be able to confirm. If funds were paid in error please, please let us know and a full reimbursement will be made immediately.
We deeply apologize for this error.
Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
We were told the membership charged that were automatic would be waived and we were absolved of what we owed but then it was sent to collections.
My husband has extenuating health issues, including a brain injury that often results in him making online purchases of items that we do not need, cannot use and often cannot afford. He cannot read and comprehend more than one paragraph and so he clicked on the terms and conditions without understanding he was enrolling in a membership. I was unaware that he even had access to a credit card and so when I received an alert for a charge of $119.97 on our credit card, I indicated it was fraud. Our card was canceled and replaced. It wasn't until a few weeks later when I received the product in the mail did I figure out that he must have ordered something and then either forgot or was afraid to admit it. I contacted the company to be sure we didn't have any liability. This was in early April during the first few weeks of the COVID pandemic. They said that the trial period had already ended but that they would go ahead and cancel the subscription. They said that we did still owe the membership but that since the card had been cancelled, they had no way to charge us. I explained the extenuating health conditions. I also indicated that I wasn't able to cancel before the 10 day period because I wasn't unaware of the purchase until after we received the product - which was at least two+ weeks after purchase because mail was so slow during those early weeks of the pandemic. My husband had entered an old email address and cell phone as contact information which we don't check/have access to so I didn't have record of any notifications. I was told on the phone that our account would be closed that we were absolved of any charges. They asked me to return the product but I told them I wasn't comfortable leaving out house at that point to go to a post office (we were under stay at home orders until May 29). I also told them that due to the amount of prescription medication my husband takes, I couldn't risk him finding and using the product so I planned to dispose of it. I considered the matter resolved and threw everything away. Yesterday we received a collection notice from NMA for $119.97. I called them and they said the only people who could remove us from collections were Ragin Lion. NMA has recorded the charge as disputed. When I called Ragin Lion costumer service they said they had nothing to say to me. They couldn't disclose if they had record of my previous conversation and said there was no supervisor I could speak with. They gave me a business office phone number but no one answered it on multiple attempts.
I would like Ragin Lion to cancel the collection attempt via NMA (Ref #XXXXXXX) and receive confirmation that we have no account and no obligation to them. I want there to be no reflection on our credit history.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
The customer was charged the initial shipping charge and was sent the bottle and all attempts to bill the customer after the trial were unsuccessful and no return was ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We still have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
We are satisfied the complaint has been removed from the collections database and that we not owe anything and have no debt with Raging Lion.
We would like to update that the account was removed and took a longer than usual for the account closure. The customer should be able to confirm no other attempts have been made since 6/17/20 and that the account was removed. We would like to thank the customer for their patience during this process and the opportunity to work towards a positive resolution.
Thank you
Charged my credit card several times and now turned me over to collections!
I ordered sample products and realized the fine print when my credit card bill came in and had 2 charges from 11/29/20 $113.00 each. I called to have it canceled and haven't received anymore products except the samples. It was a lesson learned on my end. Well on 6/8/20 at 6:06pm I received a call stating that they had turned me over to collections saying I still owed them $314!!! I tried explaining everything to collections and the lady kept turning everything around that I said. Just thought others need to be aware of this.
I want them to stop collections and fix my credit if they have turned it over. I never received anything but the samples so why should you keep charging me.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15/14 day trial begins. During the 15/14 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer had disputed both of their 119.97 charges which was for the bottles that were received. When there is a dispute made and a customer never returned anything this causes the account to be flagged into the collections database as the customer has received the product and still has the product but disputed the charge and has been reimbursed so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. There has been no negative impact to the customer credit which they can confirm. The customer should also be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottle as a courtesy also in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
Signed up for what I thought was just a free trial and scammed into additional charges totaling 160$ although they first tried to charge my bank $236
After disputing with bank they charges were dropped now the put me in collections for 160$
I would like them to drop this so this collection doesn't hit my credit report
tThe way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15/14 day trial begins. During the 15/14 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer had disputed both of their 119.97 charges which was for the bottles that were received. When there is a dispute made and a customer never returned anything this causes the account to be flagged into the collections database as the customer has received the product and still has the product but disputed the charge and has been reimbursed so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. No negative impact was ever made on the customer credit history. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottles as a courtesy also in hopes of resolving this in a positive manner.
(The consumer indicated he/she ACCEPTED the response from the business.)
This company was less than forth coming with their policy and had I known that I would be billed for a free trial I would never accepted it it's not worth ever dealing wit them
I have been sent to "National Medical Administrators" Collection Agency for not paying for a returned, unauthorized order of pills.
I was notified on June 6, 2020, that National Medical Administrators was trying to collect $159.97 (claim # XXXXXXX) for TRS Limited-Raging Lion. I did make an initial trial order but soon notified TRS Limited I wanted to cancel any further orders because of the ineffectiveness of the product. (I have an email from them acknowledging this request December 23, 2019). Several weeks later I got a charge for $159.97, on my credit card. I notified my credit card company that this was an unauthorized charge. The card company said they would investigate and remove the charge if that was the case. The charge was shortly removed from my billing. Several weeks later I received in the mail, an order from TRS Limited-Raging Lion. This order was not authorized by me and upon receipt of the unauthorized order I immediately returned it on January 31, 2020 to TRS Limited-Raging Lion. (I have a copy of the USPS Tracking label and tracking number and, if necessary, I'm sure I can get verification from the USPS that this package was delivered on the anticipated delivery date of Feb. 3, 2020, that appears on the receipt from the USPS) I believed this was the end of this fiasco until yesterday, June 6, 2020, when I received the demand from National Medical Administrators, Inc. for $159.97. I have also sent a letter, including copies of the items I just mentioned, that I would not pay $159.97, for the returned order. Hopefully, that will end this matter, but, just in case I wanted to file a complaint to have on record if I have to pursue this any further.
I want TRS limited- Raging Lion and National Medical Administrators, PO Box 924047, Norcross, GA 30010 to withdraw their demand (claim) that I still owe $159.97 for a returned, unauthorized order.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer had disputed both of their 119.97 charges which was for the bottles that was received. When there is a dispute made and a customer never returned anything this causes the account to be flagged into the collections database as the customer has received the product and still has the product but disputed the charge and has been reimbursed so a collections call is made as an attempt to recover those funds. Only one return was received which was for the last order on 1/26/20.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received the other return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied that I have been removed from the collection database and owe nothing and do not have a debt with them whatsoever as stated in their reply.
Stop Harassing/ Trying to Bill me
Good Evening, will on the phone with customer service I was informed that I would be charged 119 dollars . After I tried to cooperate with them they got very disrespectful. The product did not work. They have threatened to take money out of my account , threatening to take my credit down, and take my to court EVEN THOUGH MY TRAIL ISN'T OVER quiet frankly this experience has been very bad. It's supposed to be customer service but it's not good at all. Please stop threatening to take my money when it was supposed to be a free trial. Thank You
stop harassing me about this, we're already struggling due to covid-19 thank you
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that the customer placed their order on 6/2/20 and set up the product for return on 6/5/20 through the automated system. The customer then spoke on two occasions to a customer service representative on 6/7/20 where an explanation of the terms was provided and the return instructions were provided again. It was explained that if the customer was canceling while during the trial period they would need to return the product to avoid being charged the full price for the product they received.
The account was stopped when the return was made when the customer called the automated system and no other attempt was made once that occurred. The customer will be able to confirm no actual attempt was ever made on the account, the only charge that took place was the initial shipping charge of 6.95.
We have not received the return however that is not an issue as we would like the customer to keep the bottle as a courtesy in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
This company they offer a free product try with the option to cancel the member. I did but they never said I have to return the product
this company offer a free try from of the product, I did the order and I cancel any future order included the order I did, any way they send me the product, but they never said that I have to return or where I need to return, this is happen this is happen July 2018, early this month I start received calls from a company try to collect 240.00 dollars from me, when I spoke with the person she said is from this company.. I feel they try to scam me and I refuse to do the payment, she said they will going to report to my credit..
this is part of the ofert from this company
"You are not obligated to remain in the program after you receive your Sample Offer of Raging Lion and you can cancel anytime within the 10 day period before you receive your 30 day supply bottle or anytime thereafter by contacting Raging Lion Customer Care."
I will I assume the 50% of the original amount because I guilty for asking if I have to return the pills and they need to correct any issue with my credit report about .
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15 day trial period begins. During the 15 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
With this situation our records indicate that this customer should not have been sent to collections. There were declined transactions which occurred during the life of the account which caused a false positive and sent the account to the collections database in error.
This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore. No negative impact was made on the customer credit which they will be able to confirm. If funds were paid in error please, please let us know and a full reimbursement will be made immediately.
We deeply apologize for this error.
Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
I wanted to confirm if truly your collection agency is the one communicating with me.Because someone have been calling on behalf of your company
Please can you confirm that this company is the one communicating with me on phone as per collection
If throughly it is your company I will like to pay through check rather than given my 16 digits account Number
We apologize for the delay in response as we experienced an internal communications error which caused the delay in addressing this complaint.
The way the trial program works is that the customer pays the price of shipping $(S&H) for the product to be sent out and to try. The bottle that is shipped is an actual 30 day supply with a retail value of $119.97. Once the order is placed the 15/14 day trial begins. During the 15/14 day trial period if the customer is not satisfied for any reason they can call to cancel. If the customer calls to cancel within the trial period they are given an RMA and are provided with a return address and return instructions and are asked to send back the unused portion and they avoid being billed the full price of that bottle of $119.97. If they do not call to cancel during the trial period they are then billed the full price of $119.97 for that bottle they received and then begin the Autoship program until canceled.
The customer was charged the initial shipping charges and was sent both bottles and all attempts to bill the customer after the trial were unsuccessful and no returns were ever made. When this occurs this causes the account to be flagged into the collections database as the customer has received the product and still has the product but never canceled or returned the product so a collections call is made as an attempt to recover those funds.
As of now due to the complaint this customer has been removed from the collections database. This customer does not owe anything and has no debt with us whatsoever. The customer should be able to confirm that all collection activity will cease in 24-48 hours and if any kind of attempt is made within the 24-48 hour time period of removal from the collections database they are to simply ignore.
We have not received any kind of return however that is not an issue as we would like the customer to keep the bottles as a courtesy also in hopes of resolving this in a positive manner.
We apologize if there was any kind of misunderstanding of how the program works. We always want to work together with the customer to rectify any situation and resolve any complaint with a positive outcome. Someone from our senior support team will contact this customer personally to get a better understanding of the situation and how we can improve in the future.
(The consumer indicated he/she ACCEPTED the response from the business.)