Redline Steel Reviews (%countItem)
Redline Steel Rating
Address: 5950 Endeavor Way, Tanner, Alabama, United States, 35671-3020
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Redline Steel
Add new contacts
ADVERTISEMENT
Great product! Loved it
THANK YOU FOR YOUR SUPPORT !!!!
Awesome work everything we received was beautiful
Sk Utah
Thank you for your support and we look forward to working with you in the future.
Everything that I have gotten from them are really great. I have bought so many things for: Birthday's, Wedding gifts & Christmas gift. I've always been very happy with all my stuff.
Thank you
Thank you for your support . We look forward to working with you again soon .
Redline Steel has good products and is working to make every customer happy. My 1st order was delayed across the holiday season, but did arrive and was perfect. My wife loves the design which includes our name. My 2nd order had a few blemishes in the powder coat and I touched them up. I have feedback to their customer service manager and he's assured me that this non-conformance is being evaluated and compensating controls are being put in place. The manager emailed me within minutes of my email to him. This team is clearly going in the right direction and I fully support the Redline Steel products and their business ideals.
Thank you so much for sharing your experience. We are making lots of improvements and upgrades to insure that going forward we do not run into the same delays. Thank you for your support of our products and company !! We look forward to working with you and providing you with more high quality home decor for years to come. THANK YOU !!!
The monogram sign I purchased was beautiful. It was a gift for my daughter and her fiancé building their first home. The quality is excellent and the workmanship was very nice. I just purchased another sign for my home, but using the est. date as our marriage date. I appreciated the correspondence between the company and myself, when questions needed to be answered. Referring friends to this company will be easy. I wish much success to Redline Steel while this company is continuing to grow and expand.
THANK YOU !! We appreciate your support !
Redline Steel is an easy company to deal with. Selections cover just about everything you could want whether purchase is for yourself or a gift. Prices are good. I have ordered twice and getting ready to order again from them.
Thank you for the support of our products and company! We look forward to working with you again soon !!
my monogram sign looks just like the picture. the product was excellent. I realize there were some hiccups in the production but the company followed through with the order and I was able to give the gift to my in-laws. not everything is predictable and I am sure the company did not plan on the setback but getting each order out to the customer showed that they were honoring the commitment to follow through. kudos to the staff and production crew on not letting the negativity set them back.
We appreciate your support, patience and understanding. Thank you for sharing !!!
Advertised product not delivered although paid for. Numerous phone/email contact attempts not answered or responded to. No communication to customer.
On December 11, 2018 ordered four advertised items from company with delivery estimate 4 to 6 weeks. PayPal used. Payment made. No product received to date. All efforts to communicate with company via phone and email not responded to. Only correspondence is solicitation for business.
It appears that no product will be forthcoming as it has been over three months from order date and no response to status requests.
Refund of monies paid because no product provided.
I'm sorry to hear that you want to cancel your order with us. I will submit your request for Cancel and Refund. Order#XXXXXX Please allow 8-10 business days for refunds to be processed. Once your refund has been applied you will receive a email with confirmation. If there is a dispute filed with your CC or PayPal , we will NOT able to make any adjustments to your order until the dispute is lifted and or resolved.
Thank You !
I love my "Tree of Life" metal wall art. It is a statement piece on my wall!
That's wonderful to hear ! We love pictures so feel free to share that with us when you get a chance. Thank you so much for your support !
I've ordered from Redline Steel and cannot say enough good about their product. Their products are just as described on their website and are very well made. I was extremely pleased with my order. It came promptly. If I weren't so strapped living on social security I'd order a lot more from them than I do. I have plans to place an order soon as a gift. I am very pleased to be able to be dealing with veterans when I purchase from this company. Who better to service than those who have served our great country. Blessings to them for continued success.
Thank you for sharing your experience. We appreciate your support and look forward to working with you again soon !!!
Love this company and their products. I've purchased 2 of the large monograms and they were absolutely awesome! Also purchased the purple hummingbird for a mother-in-law and was very pleased. It feels so good to buy this kind of unique product and it be of such good quality and made by veterans here in the USA!ð??ºð??¸ð??ºð??¸
Thank you for the support of our products and company. We really appreciate you and look forward to working with you again soon !!
The product is quality you get what you see on the website! It is very much appreciated to get the wonderful customer service they give every step of the process! I will continue to buy products from Redline Steel, LLC!
Thank you !! WE look forward to working with you again soon !!
I am very happy with their products and customer service. When there was a production delay, they kept me informed and gave a very generous discount on my next order. I am extremely satisfied with this company and would give them a very high recommendation.
Thank you for your patience and understanding during our production delay. We are so grateful to have your support and we look forward to working with you in the future.
Great quality and craftsmanship. Huge bonus is this is American made and a Veteran owned company. This is definitely a personalized piece.
Thank you for your support we are so grateful. We look forward to working with you again soon.
Great quality it was worth the wait will order again!
Thank you ! That is great to hear and we appreciate your patience and understanding during our delay. We hope to work with you again soon !
This is the second steel sign we have ordered and they are both so nice. The second one I ordered for a friend and he loves it.
Wonderful !! Thanks for sharing your experience and we look forward to working with you again soon.
Nice product at a good price.
Thank you for the support !!
I have had several orders in the last year and can not be more happy with this company. Everything arrived quickly and any contact with customer service was a professional and positive experience. The quality of the product is well worth what I paid. I am looking forward to making more purchases soon.
WONDERFUL !!! Thank you for sharing your experience with us and we look forward to working with you again in the future.
I have ordered 4 times from Redsteel over the past several years. I ordered from Redline first and foremost because it is a Veteran Co. My son is a veteran and goes over and beyond what is expected at his job as most soldiers do. I have never been disappointed with the Redline products, workmanship nor service. Will order again and highly recommend.
Thank you for sharing your experiences with us ! We appreciate your support and look forward to working with you again soon!!
Didn't receive my order when promised. Took 3 months to receive and 1 item was not included in the box, even tho indicated it was.No response to email
I ordered several items on December 5, 2019. The order was promised by December 25, 2019. I did not receive my order until March, 2019 I wasn't missing one item from inside the box, although it was indicated on the packing slip that it was inside. I immediately emailed the company, with no response. I have subsequently emailed the company numerous times, with no response. I located a company phone number online, and have called it many many times. The number indicate that they are too busy to receive phone calls and you cannot leave a message. This company is ridiculous and I am very angry and frustrated. There is no way to get my money back or receive my item that was paid for.
I am looking for the company to send the item that was paid for and not received. Otherwise, I would like a full refund for the cost of the item.
Order# XXXXXX I am so sorry that your order arrived late and incorrect. Please let me know what you are missing and I assure you , I will get that taken care of and a replacement shipped out to you as soon as possible. Probably by the end of this week, depending on if it's custom or a stock item.
thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
I have emailed them 50 times saying the same thing and have never received one response. For some reason they will appear accommodating to the Revdex.com, but that hasn't been reality. I have detailed exactly what is missing from my order in every past email to them, but they act like this is the first they've heard of it. Once again, I am missing the small Christian sign that says, "I can do all things through Christ who gives me strength"
(The consumer indicated he/she DID NOT accept the response from the business.)
It is one excuse after another. They continue to pass the buck off on someone else and claim they did not receive customer service emails, but someone else did. It is amazing that it takes several Revdex.com complaints for them to even respond to you. That is terrible business
SKU: RL-HXXX-XX-XX-BLK
was placed and packaged for shipment - due to amount of orders we are shipping daily it may arrive later than expected from shipment date. I assure you this order/replacement is on it's way .