Renters Warehouse

Renters Warehouse [redacted] was always helpful and readily available to answer any concerns we had. He also was easy to communicate with and returned all our calls promptly no matter what time of day. He followed up and really listened to our needs. I Highly recommend this Renters Warehouse.. Excellent, Honest, Hard working Team. [redacted] went over and beyond his daily job..Thank you so much.. [redacted] Family

Renters Warehouse Leasing Agent [redacted] was professional, courteous, reliable, and a great communicator during the time that I was involved with him - he checked on my commitment to the process the whole way, explaining everything from initial meet-up to getting my tenant placed. From listing to tenant move-in, the overall process took less than 4 weeks for my Tucson property! I'd recommend [redacted] and his professional attitude to anyone in need of renting their property.
Disclaimer: I was not paid, given incentive or a discount to write this review.

Rae S[redacted](not a stage name, Ha!) had my home rented out in a week, with a quality tenant, no fuss, no red tape, it put my mind at ease
Rae is totally professional in every way, all details regarding the rental process and all legalities were explained to me promptly.
If I had known that quality, experienced people like this existed in the property rental biz, I would have rented much earlier.
Rae you're awesome, your positive, can do attitude, really made the difference in a time when I was moving/buying/remodeling my newly purchased home and didn't have the time or inclination to worry about finding a quality tenant for my rental property.
Moving forward, id recommend Rae S[redacted] and Renters Warehouse to anybody looking to rent out one of their properties.

This was my first experience renting out my property. Philip H[redacted] from RW was provided great customer service. As an out-of-state owner, their on-line digital document management system was easy to use. Overall a great experience with RW and Philip. Thanks.

Renters Warehouse was incredible - my house was rented less than 2 weeks after the moment I first contacted the company. The agent, Rae S[redacted], worked tirelessly until that house was rented. ZERO downtime - that woman worked her tail off to get the house rented. Communicating with me morning, day and night, managing relations with the tenants, showing the unit, handling the paperwork, and running the inspection - and I'm sure that we were only one of her many listings. Very, very impressive, and a great experience. I HIGHLY recommend Renters Warehouse and Rae S[redacted]

Renters Warehouse is the absolute worst business to work with. I am a great tenant, I pay my rent, I take care of the property I am renting and I do everything that is asked of me. Their lack of communication is ridiculous. If you need something from them, good luck. They will turn their back and act as if you didn't ask for anything. When they need something from you though they will add fee and fine and threats left and right to be sure they get what they want out of you. Their business practices are horrible. Make sure you keep everything documented with them. Even if an employee tells you one thing the owner can call you the next day and tell you something completely different, and that is what goes. It is pretty sad if you ask me. My experience with them has been far beyond terrible, and I just want to be sure that everyone looking to use them is properly warned and knows what they will be getting themselves into. I wish I would have seen all the horrible reviews out there before we chose to rent with them.

I had a large tree fall in my yard after a storm in June 2015. The yard it came from was a house managed by RW. I made contact with the tenant the next day and gave her my contact info which she gave to RW. Several days later when I heard nothing I contacted them on my own. All I wanted was the insurance company into. The receptionist hung up on me 3 time then fought with me telling me I had hung up. I finally got to Katie the maintenance manager who told me she had a lot going on and had not gotten to this yet. I gave her info and sent a bunch of photos. She called me back telling me the insurance info was private and she could not give it to me and that the owner of the rental property was having his people come work on the damage to my house and yard. I told her I own my home and it's not up to her owner who works on it that was my decision and I just wanted insurance info. The next day a landscaper with a hand saw came to "cut down a branch". It was a 100 ft tree that fell taking up 90% of my yard. Now 3 months later I had a worker knock on the glass door in my backyard this morning he told me "I do fence". I had no idea the person was coming or who they were. I reached out to the tenant who had gotten a phone call about they worker coming today, but I got nothing. The maintenance person, after I complained to higher ups in an email, left me a message and email me. Basically they say I should be happy the owner is fixing the broken fence.

This company has repeatedly treated me as if they can do whatever they want on my property. I'm not their tenant, I own my home. All I've asked us to be treated with common courtesy. Instead I've been hung up on, fought with, told they were too busy, told insurance info was private, had others arrange repairs on my property which they don't own. Only after another complaint did anyone even say they were happy my family was ok. At no time did anyone from the president of the company to the maintenance manager ever try to empathize with my situation. I was just bugging them. An acknowledgment of gosh I sorry the receptionist hung up on you. Boy I can't believe Katie told you she was too busy, or hey by the way workers will be in your yard tomorrow, would have shown ownership of the situation and the actions of their employees. All I can say is I'm thankful I'm not an owner or renter of one of their properties. I would never want to deal with them long term. I have not been unreasonable in anything I asked from them.

We contacted Renters Warehouse regarding a house for rent that we saw on their website. We made an appointment with [redacted] Favorite to view the home. [redacted] was super! She was very friendly and answered all our questions. She made sure we knew everything about the home. Overall, our experience with [redacted] and Renters Warehouse was great!!

My experience with Renters Warehouse was wonderful from the beginning to end. My agent [redacted] was awesome on top of having a great personality; he got the perfect potential tenants for our house in only one day being in the market, which we ended up renting the house too, the whole process of closing the final contract with the Tenants toke less than 14 days. We did a lot research and called different companies before hiring Renter Warehouse, everyone said their average days to find a potential Tenant for a home was 30 days not counting all the hiding fees, in compare of Renters Warehouse 17 days and in our case was less than 14 days. [redacted] explained the process and fees all out front the first day we meet him, with nothing to hide; he also gave us a really good estimate of how much we could rent the house for and kept us posted of everything the entire process, also he was on top of all my questions and had an immediate response at all times, [redacted] exceeded my expectations. For that reason I recommend Renters Warehouse to everyone, they have nothing to hide and have a magnificent process and services.

We have been using Renter’s Warehouse for about a year and it has been a great experience. [redacted] in particular has been extremely helpful in answering all my questions very quickly.

[redacted] was our listing agent and has been more than expected! He has been available and walked us through the process with ease! He was professional, honest and helpful! We really were blessed to have him on our team, our place was occupied in less than 7 business days! Thank you Ivan!

Michael R** was very knowledgable about the property, helped us through the whole process and was a great point of contact. I would recommend Renters Warehouse to anyone searching for a home, and do yourself a favor, ask for Michael R** so you can experience the great customer service we did.

I was very pleased with Renters Warehouse and my agent [redacted]. She was quick to find me the exact type of tenant I was looking for with the additional bonus of a 2 year lease. All documentation, correspondence and updates were professionally completed and within a timely manner.

My Renters Warehouse agent was [redacted], and I was very pleased.
I didn't quite know what to expect, but [redacted] was very patient,
answered my questions--and even anticipated some. He also went out of his way to make sure my property was in it's best possible condition when it was time to show it to potential tenants.
I was in an extreme time-cruch--moving out-of-state in less than 2 weeks--and [redacted] helped make what could (should?) have been a stressful and difficult time a smooth and confident one.

[redacted] has been amazing!!! I am so thankful for her help and support with my renters. She has gone above and beyond for me. I highly recommend the Phoenix office!

Our experience with Renters Warehouse was very good and the agent Michael R** was great.

I have used [redacted] and [redacted] in the past for other properties and they delivered then and I expected nothing but the same when it came to renting my personal home instead of an investment property. [redacted] kept me abreast of each situation, brought qualified candidates and rented my house for my wife and I in the timeframe requested... It is very different when you relocate and know someone is moving in to your personal space but they eased our minds and with their top notch property management service I know my house will be taken care of. You hear commercials all the time about renters warehouse and their commitment and tenant warranty and services and they stand by them all. On a scale of 1-10 they receive an 11! I have no reason to call anyone else when my renting needs come back up as I know I'm in the best hands. Thanks [redacted] and [redacted] for all your help; I look forward to using you again in the future!

I have been looking for a house to rent for about a month. The process was worse than I have ever experienced. I would find a property, 9 times out of ten I wouldn’t even get a call back and the properties would just disappear from the websites. If I did hear back, I would soon find that those agents would not even show me the property unless I could move within two weeks. It is just myself and my son and the thought that our lease ends in a month and I didn’t even know where we were going to go made things pretty stressful. I really wanted to find a nice neighborhood where my little man would be happy.
Then I was lucky to stumble across properties listed with Renters Warehouse. [redacted] responded immediately and answered all of my questions without the run around I experienced from other agents I had felt dealt with in the process. Two days later I was walking through the place, and that evening he notified me that he ran my information by the owner and that we were approved. His quick and concise communication completely turned the experience around for me and I finally felt like a person again rather than just data on a form. I appreciate your company so much and I am so happy you have people like [redacted] who really cares about what he does and the people that he helps doing it. Thank you for helping us find a new home.

Sarah R[redacted] went above and beyond to help me secure a home from Minnesota. She made the process as easy as can be..I look forward to getting my keys shortly...thanks Sarah! You rock.

We highly recommend this company to all my family and friends.