A representative from the Office of Customer Advocate contacted the customer by telephone on December 3, 2014, and we are working with the customer directly to resolve the issue
Thank you for
your message. In the interest of
protecting the privacy of our customers,
Navient responded directly to the customer via US
Postal Service on May 23, 2016. Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on January 5, 2015, and we are working with the customer directly to resolve the issue
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 21, 2015. Please allow sufficient time for postal delivery
I went to Salisbury University in Salisbury, Maryland for years
My loans were through Sallie Mae which is now NavientI have around
57,in loansI have tried to make my payments on time and in full
but I can notThe operators when I call have no solutions or knowledge,
and can not help me, yet they hound me constantly to make a payment
Navient loans is contentiously calling me and harassing me to make a
paymentI've tried to work with them to get my payments lowered and
they said they can do nothing for meMy co-signers are in debt as well
but make more money than I doI make only 20,a year, and I'm about
to have a babyBut Navient continuously calls and says that I need to
make my payments before I go into defaultI have told them about my
situation and they have no solutions for meI can not afford almost
half of my paycheck to go to my Student LoansIt's ridiculous that I
can not have my payments lowered to work with my financial situation
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 5, 2016. Please allow sufficient time for
postal delivery
Thank you for your message. In the interest of protecting the privacy of our customers, the Office
of the Customer Advocate responded directly to the customer via US Postal Service on February 27, 2015. Please allow sufficient time for postal delivery
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 18, 2016. Please allow sufficient time for
postal delivery
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have been trying to contact navient for the past week leaving approximately voice messages to return my calls and have yet to hear back from themI received a letter in the mail stating that I can reach out to my consigner to sign a financial statement but this does not reaolve any of my issues where I have no contact with my consigner at this timeI had already mentioned this to navient but they just seem to give me the same response over and over again without actually listening to what I have to sayI am absolutely appalled at how this business continues to carry themselves
*** *** ***
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 12, 2015. Please allow sufficient time for postal
delivery
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowIts odd that they can discuss payments, account balance with me but not all of a sudden they are using the privacy actNOt buying it
Regards,
Thank you for
your message. In the
interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 18, 2015. Please allow sufficient time for postal
delivery
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and though the company was NOT able or willing to what I wanted to happen in regards to this complaint, there is not much that can be done on my part aside from paying off the loan or finding another company with more incentives that will help clients obtain a reasonable payment amountI kind of have to accept what they said because this company does not offer anything elseI am beyond disappointed with everything regarding Navient and I regret ever getting a loan from themJust praying that I can find some way to resolve my loan in a reasonable amount of time so I can fully sever ties with this company for good.
Regards,
I have already complained This is an update Navient told me on 1/they would review my complaint and contact me by 1/ This is a broken promise They are good at making you believe that they are willing to help but do not follow through on anything that is discussed
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 22, 2015. Please allow sufficient time for postal
delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on December 3, 2014, and we are working with the customer directly to resolve the issue
A representative from the Office of Customer Advocate contacted the customer by telephone on February 5, and resolved the issue with the customer
">A representative
from the Office of Customer Advocate contacted the customer by telephone
on June 3, and resolved the
issue with the customer
Thank you for
your message. In the interest of
protecting the privacy of our customers,
Navient responded directly to the customer via US
Postal Service on May 23, 2016. Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on January 5, 2015, and we are working with the customer directly to resolve the issue
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 21, 2015. Please allow sufficient time for postal delivery
A representative from the Office of
Customer
Advocate contacted the customer by telephone on April 13, and
resolved the issue with the customer
I went to Salisbury University in Salisbury, Maryland for years
My loans were through Sallie Mae which is now NavientI have around
57,in loansI have tried to make my payments on time and in full
but I can notThe operators when I call have no solutions or knowledge,
and can not help me, yet they hound me constantly to make a payment
Navient loans is contentiously calling me and harassing me to make a
paymentI've tried to work with them to get my payments lowered and
they said they can do nothing for meMy co-signers are in debt as well
but make more money than I doI make only 20,a year, and I'm about
to have a babyBut Navient continuously calls and says that I need to
make my payments before I go into defaultI have told them about my
situation and they have no solutions for meI can not afford almost
half of my paycheck to go to my Student LoansIt's ridiculous that I
can not have my payments lowered to work with my financial situation
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 5, 2016. Please allow sufficient time for
postal delivery
Thank you for your message. In the interest of protecting the privacy of our customers, the Office
of the Customer Advocate responded directly to the customer via US Postal Service on February 27, 2015. Please allow sufficient time for postal delivery
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 18, 2016. Please allow sufficient time for
postal delivery
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have been trying to contact navient for the past week leaving approximately voice messages to return my calls and have yet to hear back from themI received a letter in the mail stating that I can reach out to my consigner to sign a financial statement but this does not reaolve any of my issues where I have no contact with my consigner at this timeI had already mentioned this to navient but they just seem to give me the same response over and over again without actually listening to what I have to sayI am absolutely appalled at how this business continues to carry themselves
*** *** ***
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 12, 2015. Please allow sufficient time for postal
delivery
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowIts odd that they can discuss payments, account balance with me but not all of a sudden they are using the privacy actNOt buying it
Regards,
">A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 19, and resolved the
issue with the customer
Thank you for
your message. In the
interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 18, 2015. Please allow sufficient time for postal
delivery
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and though the company was NOT able or willing to what I wanted to happen in regards to this complaint, there is not much that can be done on my part aside from paying off the loan or finding another company with more incentives that will help clients obtain a reasonable payment amountI kind of have to accept what they said because this company does not offer anything elseI am beyond disappointed with everything regarding Navient and I regret ever getting a loan from themJust praying that I can find some way to resolve my loan in a reasonable amount of time so I can fully sever ties with this company for good.
Regards,
I have already complained This is an update Navient told me on 1/they would review my complaint and contact me by 1/ This is a broken promise They are good at making you believe that they are willing to help but do not follow through on anything that is discussed
Thank you for
your message. In the interest of
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 22, 2015. Please allow sufficient time for postal
delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on November 3, and resolved the issue with the customer