Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 27, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 27, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 7, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 17, Please allow sufficient time for postal delivery
Tell us why here Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 8, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this issue is still pendingThe business has requested that I resubmitted my financial information, previously provided in November, via the form included in the letterIt is still to be determined whether this will resolve the issue Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 17, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 2, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 9, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI received an email from [redacted] from Navient on October 26th This email is attached [redacted] asked me to call her directly at [redacted] I have attempted to call [redacted] two times and I have left her a voicemail I also have not received anything in the mail from Navient either I feel this is horrible customer service Nothing has been provided to help individuals like myself with hearing impalementissues I will be filing a separate complaint to the US Government Department of Justice regarding violations made by Navient that pertain to the ADA laws through this website listed as a civil rights violation https://www.ada.gov/complaint/ Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I never received anything from Navient, by mail or otherwise, that addressed any of the complaints I filed Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Navient is now calling my mother's numberThey should not be calling my mother, my number is listed as a contact number not my mother's number My mother is years old and they are harassing herThey called her on a Sunday they are using a different number when they call my mother Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 18, Please allow sufficient time for postal delivery
minor-latin;">A representative from the Office of Customer Advocate contacted the customer by telephone on July 19, and resolved the issue with the customer
On different occasions I made additional payments on my student loans and elected to have the payment go towards principalOf all of these payments, all or some of the payment was applied to interestWhen I questioned this the representative told me that this was due to a missed payment and the account being past dueMy payments are auto drafted monthly and I made consecutive payments, without missing one, prior to the first occurrenceAlso, my account history clearly shows that there has not been a late payment on the accountThe representative left me on hold for minutes before telling me that a supervisor was not availableThen she told me that if these payments were corrected it would make the account past due and damage my credit scoreMy next course of action will be to consult an attorney
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Encrypted paperwork was sent to me that I am unable to open, review and properly resolve the issueI have requested the correct password from the company and am waiting a responseThe password they originally sent me does not open the document Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on December 15,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 27, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 27, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 7, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 17, Please allow sufficient time for postal delivery
Tell us why here Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 8, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this issue is still pendingThe business has requested that I resubmitted my financial information, previously provided in November, via the form included in the letterIt is still to be determined whether this will resolve the issue Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 17, Please allow sufficient time for postal delivery
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 2, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on May 11, and resolved the issue with the customer
A representative from the Office of Customer Advocate contacted the customer by telephone on September 25, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 9, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI received an email from [redacted] from Navient on October 26th This email is attached [redacted] asked me to call her directly at [redacted] I have attempted to call [redacted] two times and I have left her a voicemail I also have not received anything in the mail from Navient either I feel this is horrible customer service Nothing has been provided to help individuals like myself with hearing impalementissues I will be filing a separate complaint to the US Government Department of Justice regarding violations made by Navient that pertain to the ADA laws through this website listed as a civil rights violation https://www.ada.gov/complaint/ Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I never received anything from Navient, by mail or otherwise, that addressed any of the complaints I filed Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Navient is now calling my mother's numberThey should not be calling my mother, my number is listed as a contact number not my mother's number My mother is years old and they are harassing herThey called her on a Sunday they are using a different number when they call my mother Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 18, Please allow sufficient time for postal delivery
minor-latin;">A representative from the Office of Customer Advocate contacted the customer by telephone on July 19, and resolved the issue with the customer
On different occasions I made additional payments on my student loans and elected to have the payment go towards principalOf all of these payments, all or some of the payment was applied to interestWhen I questioned this the representative told me that this was due to a missed payment and the account being past dueMy payments are auto drafted monthly and I made consecutive payments, without missing one, prior to the first occurrenceAlso, my account history clearly shows that there has not been a late payment on the accountThe representative left me on hold for minutes before telling me that a supervisor was not availableThen she told me that if these payments were corrected it would make the account past due and damage my credit scoreMy next course of action will be to consult an attorney
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Encrypted paperwork was sent to me that I am unable to open, review and properly resolve the issueI have requested the correct password from the company and am waiting a responseThe password they originally sent me does not open the document Regards,
A representative from the Office of Customer Advocate contacted the customer by telephone on September 11, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on December 15,