Ross Fitchner Home Repairs

Yes I would like this to be sent to the company The resolution that I am seeking is the access to view the video footage of the incident with my child as well as specifics on the action taken on the child that attacked my child Will the child be suspended indefinitely or temporarily ?
I also would like a copy of the internal incident report

Dear *** ***
Our records indicate that your concern has since been addressed by our
office. Should you have any further
questions, please let us know
We thank you for being a member and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com
:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint.
For your reference, details of the offer I reviewed appear below
To Whom It May Concern, I filed this complaint with Revdex.com on 11/09/2015, assigned ID is *** I signed a membership contract on 03/12/for the annual renewal fee should be $a year($to be debited per month from my checking account), but the fee keeps on increasing every year which is now $a year since 10/
My member number is ** *** After filing with Revdex.com, on 12/08/** *** *** called me and confirmed that my membership fee should not be increasing according my contractShe would refund me for the fee which has been overcharging up to November I should see my correct membership fee showing $per month from Dec and onShe also gave me her direct phone number to call her if my membership fee would not be correctly debitedI did receive a check for the overcharge a week later, but Hour Fitness continues charging my account for $instead of $per monthI keeps on calling the phone number *** *** ***, which she gave to me, / times every week to let her know that I am still being charged for the incorrect amountYou don't believe that *** *** never answered her phoneI had to leave several messages, but there is no adjustment made to change my fee back to $
Desired Resolution: Billing AdjustmentDesired Outcome: The next EFT will be on 04/15/I would like to ask *** to change my next debit amount to be $from April and on, as what I signed for, and she promised to adjust it for me on 12/08/
Thank you very muchRegards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Simply....I was lied to Now, a multi billion dollar company refuses to honor their word I have also not received any type of communication regarding the upgrades at my local gym This information alone does not satisfy my complaint.Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business contacted me by phone to explain that they are unilaterally increasing the fees because:the properties need significant improvements that they plan to do at some point in the future2.the contract provides them the right to do so.My response to them was:the fee I'm paying was agreed for recordkeeping purposes, not for property repairsI agree that they may have the right to increase but not by 400% from one year to the next In sum, they are committing fraud per their own admitting that the charge is not for the purpose represented. I'm sure they have recordings of the call and employees that will confirm the above conversation to show how much they disregard their customer's concerns. They have since offering this package and feel it is too advantageous for disciplined people that go to the gym on a regular basis, so they want to kick us out of the system I have been doing business with the business for years and changing the arrangement in this manner is not fair I look forward to any help you can provide, as I'm sure I'm not the only one complaining about it (many posts in other websites have people raising the issue and feeling abused by a business that you feel deserves some undeserved rating!).
Regards,
*** ***

Dear *** ***,Our records indicate that your concern has been resolved by the local District Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible
We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been addressed by our office. Should you have any further questions or concerns, please let us know. We wish you continued success with your future fitness goals.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number provided in
their voicemail.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***,
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
We wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by the local Club ManagerShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:I have reviewed the response made by the
business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed
There is position is untrue and they haven't proven anything Let's see the proof!Regards,*** ***

Dear Ms***,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the feedback you provided to the Revdex.comHowever, they were unable to speak with you. At your earliest convenience, please contact us by calling the phone number
provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that a Member Care Specialist has contacted you in follow up to your concern. Additionally, per your request, we asked that the Club Manager contact you in order to address the feedback related to your local clubUnfortunately the Club Manager is unable to
reach you. At your earliest convenience, please return their call by calling the phone number provided in their voice-mails.Thank you,Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately, we are unable to reach you in follow up to your feedback provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left by the local Fitness Manager
We look forward to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***
Our records indicate that the local Club Manager has contacted you in follow up to your concernShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
There was NO action taken other than to ignore and then eventually dismiss meThere was NO resolutionNote they stated "addressed" my complaintThey made no mention of a resolveIn fact, Hrignored repeated attempts by me (mail, email and phone) and did not bother to respond until after they received notification of my Revdex.com complaintAfterward, they did contact me, but basically stated that the therms of the contract that were explained to me by their assistant manager were and that Hrwas going to do absolutely nothing about itPlease note that I am not the only victim of this scam, as evident by other Revdex.com complaints of the same and similar nature filed against Hr.
Regards,
*** ***

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to speak with you as you stated it wasn't a good time to take our call At your earliest convenience, please return our call for further assistance
We look forward to hearing from you soon
Yours in Fitness,Hour Fitness Corporate