Ross Fitchner Home Repairs

Dear *** ***We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible
We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been addressed by our office. Should you have any further questions or concerns, please let us know. We wish you continued success with your future fitness goals.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that both the Operations Manager and General Manager of your local club have attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were not able to speak with youAt your earliest convenience,
please contact us by calling the phone numbers provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by the local Club ManagerShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has since been addressed by our
office. Should you have any further
questions, please let us know
We thank you for being a member and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with you or leave a message as your voicemail box is full and not accepting any new
messages.At your earliest convenience, please provide an alternate phone number where you can be reached.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Mr***,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number
provided in their voicemail.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***,Our records indicate that your concern has been resolved by the local District Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Mr***,Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately, we are unable to reach you in follow up to the feedback you provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left for you by the local General Manager
We look
forward to speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
Our records indicate that the local Area Director has contacted you in follow up to the additional comments you provided to the Revdex.com Unfortunately they were unable to reach you by phone to discuss this matter. At your earliest convenience, please return their call for further assistance
Sincerely, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
There was no action taken on the part of the businessHour Fitness refused to reduce the annual renewal fee, which increased 344% over the previous yearAlthough I was willing to negotiate an increase of 100% or less over the previous year, they refused to discuss any reduction in the renewal and they consider the matter closed
Regards,
*** ***

Dear *** ***
Our records indicate that the local Club Manager has contacted you in follow up to your concernShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Per your membership agreement purchased on 08/07/2013, your membership is eligible for an annual dues increase after the initial prepaid term. Please note that this increase was not a decision which we took lightlyHowever, it was an important and necessary step to ensure we provide all of our members with a clean, friendly, well-maintained club experience.
We value your loyalty and believe even with the increase, you are still getting the best value and access to approximately clubs nationwide based on your access level
On behalf of Hour Fitness, we thank you for your valued business and look forward to helping you with your fitness journey in the many years ahead
Yours in Fitness, Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I never received this letter or email, I was told via phone that all members dues were being raisedThat is not true cause I have friend who still attend HrFitness and their dues have not been raised this is a fact, so for that matter I am not satisfied with this replyOnly thing they offered me was to pay higher rate or go to another gym other than 24hr fitness
Regards,
*** ***

Dear *** ***
",sans-serif">We have
received a copy of your comments filed with the RevDex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We take feedback
very seriously and sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities.Unfortunately we are unable to
reach you to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We thank you for your patience while
resolving this matter and look forward to speaking with you soon.Yours in
Fitness,Hour Fitness Corporate