Ross Fitchner Home Repairs

Dear *** ***Our records indicate that a Member Care Specialist has contacted you in follow up to your concern. Additionally, per your request, we asked that the Club Manager contact you in order to address the feedback related to your local clubUnfortunately the Club Manager is unable to
reach you. At your earliest convenience, please return their call by calling the phone number provided in their voice-mails.Thank you,Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I would like a confirmation letter/ email to my resolutionAs agreed on my phone call conversation with hours fitness, I will pay the $annual fee of my lifetime membershipI would need confirmation in order to avoid the same situation from occurring in the upcoming years as I plan to be a loyal member.
Regards,*** ***

Dear *** ***
Our records indicate that your concern has been resolved by our office. Should you have any questions or concerns, please let us know
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the feedback you provided to the Revdex.comHowever, they were unable to speak with you. At your earliest convenience, please contact us by calling the phone number
provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately, we are unable to reach you in follow up to your feedback provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left by the local Fitness Manager
We look forward to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to speak with you as you stated it wasn't a good time to take our call At your earliest convenience, please return our call for further assistance
We look forward to hearing from you soon
Yours in Fitness,Hour Fitness Corporate

Roman">Dear Mr***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concernShould you have any questions, please let us knowPromoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
There was NO action taken other than to ignore and then eventually dismiss meThere was NO resolutionNote they stated "addressed" my complaintThey made no mention of a resolveIn fact, Hrignored repeated attempts by me (mail, email and phone) and did not bother to respond until after they received notification of my Revdex.com complaintAfterward, they did contact me, but basically stated that the therms of the contract that were explained to me by their assistant manager were and that Hrwas going to do absolutely nothing about itPlease note that I am not the only victim of this scam, as evident by other Revdex.com complaints of the same and similar nature filed against Hr.
Regards,
*** ***

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know.
Sincerely,Hour Fitness Corporate

Dear Mr***,
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Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concern.
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you in advance for
your patience while resolving this matter
and look forward to your reply
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail(s) left for you by our Member Care Specialist.We look forward to speaking with
you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,
We have received a copy of your comments filed with the Revdex.com
and sincerely apologize for any misunderstanding that may have occurred.
Our records
indicate that your concern has been addressed by our office. Should
you have any further
questions or concerns, please let us know
We wish you
continued success with your future fitness goals
Promoting Health and Fitness,
Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I received a call several weeks ago from the business's corporate office to resolve the issueThe person on the phone promised a refund of the money that I felt I had been overcharged within 3-days.However, I have been checking my credit card statements regularly and have yet to receive the sum promisedTherefore, I cannot consider this matter to be resolved
Regards,
*** ***

Dear***
Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Mr***,Our records indicate that the Operations Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your feedback.Should you have any questions, please let us know.Promoting Health and Fitness,Hour
Fitness Corporate Office

Dear Mr***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you in advance for your
patience while resolving this matter
and look forward to your reply
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Per your membership agreement purchased on 09/22/06, your membership is eligible for an annual dues increase after the initial prepaid term. Please note that this increase was not a decision which we took lightlyHowever, it was an important and necessary step to ensure we provide all of our members with a clean, friendly, well-maintained club experience.
We value your loyalty and believe even with the increase, you are still getting the best value and access to approximately clubs nationwide based on your access level
On behalf of Hour Fitness, we thank you for your valued business and look forward to helping you with your fitness journey in the many years ahead
Yours in Fitness, Hour Fitness Corporate

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact the local Club Manager by calling the phone number provided in the voice-mails and emails they have left for you in follow up to your
concern
We look forward to speaking with you soon.
Promoting Health and Fitness, Hour Fitness Corporate

Dear *** ***
Our records indicate that you purchased a Keep Fit Commitment membership on 8/25/The minimum term of your agreement is months, (your Commitment Period)During your month Commitment Period, your agreement is non-cancelable, unless specifically stated otherwise in Section However, we understand that you may be experiencing an extenuating circumstance where an exception may be made in your case
As previously requested, we would like the opportunity to speak with you in order to determine the appropriate next steps to move forwardPlease contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager
We look forward to hearing from you
Sincerely, Hour Fitness Corporate Office