Sav-A-Jake International

Wish I would have read these reviews prior to placing an order for a custom radio holster. Item was never delivered. Multiple call attempts have been made and emails have been sent with no response. Finally decided to dispute the charge through my bank.

I placed an order that has never been filled. Company stopped returning my calls.
I placed an order for a firefighter axe holster on Jan. 11, 2020. After 2 weeks of no update I called the company about my order and they stated it would be shipped in the next few days, but it was not. A week after I again called and they stated the same thing that it would ship in the next day or 2. This happened a few times until the last 2 weeks they stopped returning my calls. My order number is AB-XXXXX. They already debited by CC, and I am trying to either get my item or a refund.

Order hose straps on February 12th, 2020. I never received a confirmation email, shipping information or order status updates. No response from store.
I've attempted multiple times to get further information on my purchase, without response. Voicemails are not returned, the business never answers their phone and they do not respond to emails/"contact us" messages on their website. They have received my money and yet I have not received my product. There has been no updates, shipping info, or confirmation emails/letters from them throughout this process.

never recived order and money was taken out of my bank account for $110.56 I would like the full amount returned to my account sense I never got it
I placed a order on 2/18/2020 order number AB-XXXXX for a leather radio strap a leather radio case and radio strap cord keepers I emailed last week about status of my order and got no response I waited a few days then called and left message no response I emailed two more times no respose tried calling a few more times no response I want my full amount paid $110.56 returned to my account from other complaints this happens alot with this company they need to be shut down

Product ordered 3 months ago with no delivery and no response to many calls and emails to the company asking for a refund.
My name is ***. I ordered a Kevlar chest strap for my brother who is a firefighter. It has been 3 months since I ordered the strap and still have no delivery and the company has been completely unresponsive. I have called and emailed multiple times with no reply or update on my order. The order number is AB-XXXXX. I only want a refund at this point. It was a complete waste of time and money and the fact that this company is still in business after all of the other complaints I have read is very disappointing.

Made online purchase for goods $194.33 on 2/16/2020 and have not received shipment. Sent emails and made numerous phone calls with no response.
Made online purchase for goods listed below and have not received shipment. Sent emails and made numerous phone calls with no response.

Payment Date: 2/16/2020
Order#: AB-XXXXX
(1) KEVLAR Firefighter Truck/Ladder/Escape Belt: $149.99
(1) 2 Inch Wide Body Glove Strap - 3M Yellow Reflective: $10.75
(1) Firefighter Axe or Halligan Holster: $21.99
Shipping: $11.60
Total Payment: $194.33
Payment Method: Credit Card

Ordered product on 11/10/2019. As of 2/20/2020 have still not received item. No response from company to numerous inquiries..
On November 10, 2019 I ordered item 866 - Kayak self rescue ladder. Order number AB-XXXXX. Cost $19.95 plus $5.56 shipping. Having not received item by mid December, I telephoned the company and did get a response that this item is made in-house and they were currently out of them, and as soon as production notified sales of availability, item would be shipped and I would be notified. Having still not received the item by the first week in February 2020, I again began inquiring several times this time with absolutely no response to emails and several voice messages. I am frustrated trying to deal with this company, and I certainly would advise anyone to steer clear of them. At this point, I would like to have the item that I ordered or a total refund put back on my card, with a response from this company. The worst customer service I have ever experienced!

Order from the company 07-06-2019. Called them many times, they emailed you them. With no response.
Order on 07-06-2019 from there website. Orders $249.94 worth of hose straps for my fire department. Received a order conformation and a order numberAB-XXXXX.

Called about 3 months after ordering they said they had some military contracts and that that my order was on back order. A few months later they said it would be 10 days and they would have my Order. I have tried to call and email them for the past 3 months. With no answer.

I ordered a radio strait back in October. I have had the payment taken out. Never recieved product or email back. Tried calling. No response
I ordered a radio strap from Sav A Jake international in October. Its February and I have tried calling and emailing multiple times. No response. Left multiple voicemails for refund or status on product. It's wrong of a company to take advantage of first responders.

I ordered a radio strap they sure did take my money but after calls emails no response from them I would never buy anything from them again they are sure a peace of work Sad you say your a firefighter and take advantage of brothers and sisters this way.

Ordered radio holster on 12/11/2019. They took my money but still have not received product. They do not answer my calls and do not return calls.
Purchased radio holster on 12/11/2019. Order no. AB-XXXXX and paid $67.24 which has already processed. Called on 12/30/2019 and left a message. They finally called back a week later and said it was being monogrammed. Still have not heard back or received email regarding shipping. Tried to contact and they still do not answer. Left a couple messages and now requesting help from Revdex.com.

I ordered on January 15, 2020 a radio strap and holder through the online site of this business and did not receive the items ordered.
The amount of this item was $62.42 paid via visa debit card on the above listed date.

I want a refund for product not shipped.
On January 22, 2020, I ordered a frisk glove holder for a duty belt. My credit was was immediately charged for $18.59 for the item and shipping. As of February 1, 2020 I have sent two emails asking about the status of my order. The company has not responded and the item has not been sent as of today's date. Order number is AB-XXXXX. Item is 341 Police/Swat Belt Attachment Tactical Leather Glove Holder-Vertical Carry.

I have yet to receive a product. I have emailed twice and called once and have received no response. I would like to cancel and get a refund.
On 1/22/20 I ordered a zeropole iv hanger. Order number AB-XXXXX. I was charged that day for 10.35. I have called once and emailed twice since then to cancel as I had not received notification of shipping and I needed the product in a timely manner. I now want to get my money back as this appears to be a scam according to many other reviews of the company.

My wife ordered me a Christmas Present from Save-A-Jake on December 11, 2019. We haven't received it or heard anything!!
My wife ordered me a Christmas Present from Save-A-Jake on December 11, 2019. We haven't received it or heard anything!! We have attempted MULTIPLE times to contact them by phone and email.
Order number: AB-XXXXX
Order Date: 12/11/2019

333 Neverlost LEATHER SCBA Firefighter radio mic keeper for SCOTT Airpack

Shipping To
***
*** Ridge *** XXXXX US

Shipping Method
USPS w/Delivery Confirmation

Subtotal: $19.99
Discount: $0.00
Shipping: $5.00
Sales Tax: $0.00
Total: $24.99

Ordered a custom name tape almost 6 months ago. I called someone in December and was given a promise of shipment and now they won't return calls
Ordered a custom name tape almost 6 months ago. I called someone in December and was given a promise of shipment and now they won't return calls

I purchased a product from them on 11/09/19 and haven't received it. I've contacted them multiple times with no response. I'd like a full refund.
I purchased a radio strap from them on 11/09/19, and still haven't received it.

It was item *** Firefighter Radio Strap Set & Motorola APX 6000 Holder 3M Silver Scotchlite.

My order # is AB-XXXXX

I paid $84.49 total for this product that I've never received.

I have written them emails on 12/05/19 & 12/29/09. I also called them 01/07/2020 with no response.

I'd like a full refund.

I ordered gear for my firefighter turn outs September 21, 2019. It was never made or delivered. I asked for a refund that was not sent. I was ignored.
I purchased an escape belt for my firefighting PPE. This was to make it faster to put on in case of emergency and more reliable should I ever need to bail out of a burning building. I ordered the "122-KEVLAR Firefighter Truck/Ladder/Escape
Belt - KEVLAR" size REGULAR for 149.99 on September 21, 2019. I received a confirmation that my order was accepted as order # AB-XXXXX, as the attached image shows. I waited several weeks and did not get even a shipping confirmation. I contacted them via email stating that since my order was not made or shipped, I would like to cancel it for a full refund. I received a phone call from Staci asking me to call her back. I did so, multiple times, left messages, and was then ignored. I did not receive a refund, I did not receive the product that I payed for, I did not even get any notice from the company regarding why I was essentially being robbed of the money that I had spent for my gear as a first responder that never was delivered or even made.

I ordered around $50 of Fire supplies on 10/21/2019 and as of today 1-22-2020 I have not received the order.
I called and emailed the company multiple times regarding an order for FF glove straps on 10/21/2019 and as of today 1-22-2020 I have not received the order. I am filing an official complaint because of this. Order # AB-XXXXX

I have sent multiple emails, voicemails and contacted the company online with no response to my idea. I no longer want the item and seeking a refund.
In October I placed an order for a radio strap for work in the fire department. I did not receive my item and emailed the company on November 1, 2019 with no response to email. I then left a message. After a few days someone called and said the item was delayed due a high volume ordered item and should come after the holidays. On January 10. 2020, I called several times, emailed and contacted the website with no response. I have screenshot my contact request asking for a refund and still have not gotten any response. Today, January 17, I phoned and left a message and also went into the website and contacted the company with no response. I later checked this companies customer reviews only to find that I am not the only customer that they have done this to. Many other unhappy customers stated that they do not respond back to voicemail and definitely almost never to emails.