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Sav-A-Jake International

2641 Micah Dr, Trinity, Florida, United States, 34655-5177

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Reviews Fire Department Equipment Sav-A-Jake International

Sav-A-Jake International Reviews (%countItem)

Ordered an item 3 months ago and never received it
11/17/2019 ordered
2 person deer drag
AB-XXXXX
$47.99
Credit Card

Desired Outcome

Refund

I ordered several items from Sav-a-Jake International. They collected the payment but, never delivered the merchandise. No response from the merchant.
I ordered several firefighter equipment items. They did not deliver the items. I attempted to contact them via email/phone/website contact. They have not attempted to make any contact with me about our order.

Desired Outcome

We would like the items we ordered or our money returned.

Placed an order back in November, now it's close to the middle of January and still no tracking number or phonecall back.
Spent almost 80 dollars on a radio strap and have had no response from the company and at this point I'd rather just refunded or to get the product I asked for!

Order number: AB-XXXXX
Order Date: 11/22/2019

Desired Outcome

I would just like the product I payed for!

I ordered a anchor chains sleave on December 14, 2019. It should've been a pretty simple order but they don't answer the phone they don't answer emails it's just BS I filed a dispute with my bank after reading some of the other reviews here

I ordered a truck belt 5 months ago. They accepted payment, haven't sent it, and won't return calls or emails. Can't get a refund or product
I Used my debit card and ordered a Kevlar firefighter truck ladder escape belt from savajake on 8/17/19. That day I received a confirmation number : AB-XXXXX. My checking account was debited for the sale amount of $162.99 8/19/2019. $13 dollars of the total was for shipping. I have called them, left a message and sent 2 emails. The first email was sent in the first week of September because the belt had not shipped. There was no indication of back order at the time I ordered the belt. I have left my phone number and have not heard from them at all. Because my phone calls haven't been answered, voicemails not returned or emails returned, I cannot get a refund or even check the status of my order.

Desired Outcome

If I cannot get the product in a short time frame, I want a full refund.

Don't buy from here! No answer after several different contact methods. Paid almost $90 for a product over 3 weeks ago.
Ordered a radio strap on 12/13/2019. Order AB-XXXXX. Made payment and received confirmation email. Waited several days before attempting to contact via email; no response. Tried calling several times and left voicemails. No response. Made a request through the website, no response.
Taking the matter up with my credit card company in hopes of a refund.

Desired Outcome

Refund.

I placed an order 105 days ago and have not received the item.
Order placed on 08/09/2019
Item: Firefighter SCBA Mask Strap
Its now been 105 days since this order was placed.
Numerous phone calls and emails later, I still haven't received an answer.

Desired Outcome

Deliver the product that I purchased.

I placed an order 8/12/19 for 2 hose straps for a total of $60.48. I have not received the order as of 12/19/19 nor have I received a reply to emails
I placed an order for 2 hose straps with 3M reflective tape and caribiners item number 122-A-4 order number AB-XXXXX. The $60.48 was taken out of my bank account but to this day 12/19/19 I have yet to receive my order. I have attempted to contact the company both through email and through their website to no avail. I have not received any reply nor any explanation as to the reason for the delay.

Desired Outcome

I would like to receive the products that I ordered and was charged for or I would like a full refund.

I ordered an escape ladder belt from this company on 12/01/2019 and I have not received it. I have tried to contact the company by phone and email with no contact been made. In my opinion this company don't deserve one star. They are scammers and will take your money. How is a business like this allowed to stay in business. This company is breaking the law. Theft of services and Theft by deception.

I ordered a radio strap on 7/7/2019 and never received it. Order # AB-***. It was paid for at that time . Several phone calls later still no radio strap They get a one star review only because no stars is not an option.

Ordered a product on April 26, 2019 for $79.49, order number AB-XXXXX. As of today I still have not received anything.
Ordered a product on April 26, 2019 for $79.49, order number AB-XXXXX. As of today I still have not received anything. I have attempted to contact the company, by phone as well as e-mail, since October 22nd with no response.

Desired Outcome

Either immediate delivery of the item ordered and paid for or a full refund.

I place an order back in June 2019 and was charded for the product but have not seen delivery of said item since. It is Now December 2019
Back in June 2019, I purchased their webbing that comes with a carabiner. I didn't receive a shipping confirmation within a reasonable time and called the company to see what the hold up was. The only time I have been able to talk to them on the phone they told me it was hand made and on backorder that I will get a shipping confirmation when it was being sent out. It is now December and I have not taken delivery of the product and have tried multiple times by phone and email to get an update or refund. Every phone call goes to a voice machine and I have left a voicemail at least 4 to 5 times. It is now December 2019 with no product received and can't get my money refunded.

Desired Outcome

I am seeking a FULL refund as I have no faith in the company or the product

Merchandise ordered, credit card charged, no product delivery, unresponsive to calls and emails.
Order AB-XXXXX - ordered 9/11/2019 - Online order of merchandise, credit card charged next day, as of Nov. 26 no merchandise received. I've called the company and sent emails via its website - only one voicemail received indicating they would call back.....no follow-up and no responses to my subsequent calls and emails. Based on the number of similar complaints, I assume this company is knowingly stealing or going broke. Do not do business with Sav-A-Jake.

Desired Outcome

I would like the purchase funds reimbursed.

+1

Made a purchase and havent received it, no tracking number, is been more than 25 days of the order , no answer to email or phone call.

SAV-A-JAKE INTERNATIONAL Order Confirmation

***,
This email confirms that your order was received at SAV-A-JAKE INTERNATIONAL. You will receive an additional email once your order is shipped. Contact us if you have any questions about your order.

Thanks for using SAV-A-JAKE INTERNATIONAL.

Order Information
Order number: AB-XXXXX
Order Date: 10/29/2019
Billing Address
***
***@gmail.com
XXXXXXXXXX
x ***
*** XXXXX US

Additional Information
Account Info
Login: ***@gmail.com
Pass: *** Information
Payment Method
N/A

Order Summary
thumbnail image 161-GR1 Firefighter Glow/Reflective Leather Radio Strap & Holder Set
Choose strap length: Short (47-54 inches)
Personalize my strap: YES
If strap is personalized Enter letters/numbers/spaces - up to 11: ***
Choose letter color for strap: Brushed Silver
Personalize my radio holder: YES
If holder is personalized Enter letters/numbers/spaces up to 9: ***
Choose letter color for holder: Pink
$109.99 x 1
$109.99
Shipping To
***
x *** XXXXX US

Shipping Method
USPS w/Delivery Confirmation

Subtotal: $109.99
Discount: $0.00
Shipping: $10.50
Sales Tax: $0.00
Total: $120.49

SAV-A-JAKE INTERNATIONAL
755 Florida Avenue, Unit 5
Palm Harbor, FL 34683
XXX-XXX-XXXX
***@savajake.com

Desired Outcome

Item or refund.

Item was purchased and Sav-a-Jake took the money and never shipped out the item and has not responded to any emails or phone calls.
I purchased a radio holster and radio strap on 11/05/2019 the money was accepted via credit card and I emailed and asked for a tracking number on the item. I never received an email back I have tried calling and email and have received no return contacts. at this point I just want a refund

Desired Outcome

I just want a refund.

Item was never delivered.
No update on order/Company refuses to return calls and emails I ordered a portable radio holder on 10/13/19 for $89.00 that was in-fact charged to my account. I've attempted to contact the company multiple times via e-mail and phone messages seeking any sort of update and as of this date I've not heard anything nor have my emails or phone calls been returned. Extremely disappointed that it's come to putting in a complaint but I truly feel that people need to know how this company does business. There's no doubt in my mind that this is a scam.

Desired Outcome

I want what I paid for or a full refund

Desired Outcome

I would either like to receive my item or a full refund.

We ordered a self rescue ladder for a kayak from them back on September 13th,2019. We have emailed and called no answer. They took our money.
Purchased 09/13/19
Email 9/19/19 asking when we will receive the ladder
Email 10/16/19 asking again where the self rescue ladder was.
Then call there has been calls left on there answering machine with order number and my name and phone number for a return call but I receive nothing from them.

Desired Outcome

If they can not deliver the self rescue ladder please refund our money.

Customer Response • Nov 25, 2019

Document Attached***
No I have not heard from Sav A Jake.

I ordered my radio strap on 6/22/19 and have contacted the company multiple times regarding my purchase and have been lied to every time.
I ordered my radio strap 6/22/19 and it is currently 10/31/19 as I type this I have been lied to every time I have spoken with the lady on the phone and in emails. The latest and greatest excuse was it was delayed due to a hurricane and it was be shipped out the next week this was on 8/22/19

Desired Outcome

I JUST WANT MY RADIO STRAP!

Customer Response • Dec 03, 2019

I finally received my purchase. Thank you so much!

I placed an order for a radio strap on 3/15/19. I have emailed and called multiple times without response. Product not received
I placed an order for Pink Coated Webbing w/3M Reflective Radio Strap Combo Set - Universal Radio Holder on 3/15/19. Order number AB-XXXXX. Order was processed and charged same date. I have sent approximately 6 emails over the last 7 months and left several voice mails as they do not answer the phone when you call. All of which garnered no response. Order total was $75.99 debited from my bank account.

Desired Outcome

I would this "company" to ship my item as ordered or issue a full refund if that can't manage to do their job.

I placed and paid for order AB-XXXXX which was never received
in July of 2018 I placed a order AB-XXXXX, paid for the order, and never received the order or a refund. I have contacted the company multiple times in multiple ways and have never received a response from them.

Desired Outcome

Refund or send the order

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Address: 2641 Micah Dr, Trinity, Florida, United States, 34655-5177

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