Sav-A-Jake International

Ordered a product in January 2018. Have not recivied as of 8-21-2018.
I ordered two products in January of 2018 and was charged immediately. As of 8-21-2018 I have not recivied the two products. I recivied an a email on 4-4-2018 apologizing for the delay and stating the product had shipped and was arriving I. 10 to 13 business days. The products never arrived. I spoke via phone with a company representative on 7-27-2018 and on 8-9-2018 each time I was told I would receive a shipping confronmation that evening. I did not. On 8-21-2018 I spoke via phone with a company representative. The owner got on the phone and in a confrontational manner told me he did not want my business and I'd get refund. Before I could respond he hung up the phone.

Purchased radio strap on 6-13-18 and 2 months later I still have not received it. Asked for a refund and still nothing.
I purchased a radio strap and radio holder from Sav-a-jake international on 6-13-18. The money was taken out of my account on 6-14-18. I have emailed this company twice and didnt get a response. I have called about 5 times since my order date. I left several messages but not response. I finally spoke with someone 2 weeks ago and I asked for a refund. I was told to send an email requesting a refund and I would receive it within 2-3 days. Still nothing. My order number is (AB-XXXXX) Can you please help me with this issue?

No product, no response and no refund. Took my money and disappeared
On February 4,2018 I ordered product #102-A, Gravity Irons sling. I paid $43.99 plus shipping at $6.00 for a total of $49.99. I made several phone calls in March to ask about my order. I received an email on April 4, 2018 apologizing for the delay and stating my order would be sent out in 10-12 days. I have not received anything since that email. I have emailed them June 19, 2018 and August 6, 2018 and place numerous phone calls. Still no response.My last phone call even stated I was contacting the Revdex.com if I didnt hear back from them. Still no response.

I ordered a savajake in May of 2018. I made multiple attempts to contact the co with no reply. Tried calling multiple times to get a refund to noreply
I ordered the product in May of 2018. In june I wrote an email saying I wanted to know the status to which I received no reply. In August I have become irate because I have not received any emails, and have attempted to call the company many times to which I never get an answer. I sent a final email saying if I dont receive a refund I will be contacting my bank to investigate fraud and contact the Revdex.com. To which at this time still have not received a reply.

Ordered a radio strap for my radio, no shipping info was ever received so I emailed and called to get a refund and nothing was ever replied to me.
7/31/18, 7/14/18 purchased date. Model # is *** My order number is AB-XXXXX. I paid them $59.99 using a *** card. Nobody will answer my phone calls or emails to give me a refund. Terrible customer service and just took my money before item was shipped. After I bought the item I found negative reviews from other people as well about this company.

I have contacted the company multiple times regarding delivery and status of my item and have not gotten a response.
I placed a order for a ultralite wildfire nylon radio holder strap set w/optional personalization on 6/28/18 for the amount of 60.99. I got a confirmation email for my order with no expected delivery date so I emailed the company on 7/1/18 asking about the expected delivery date. I have yet to received a response. I contacted the company again on 7/17/18 via the request section on the website in regards to the status of my order. The request id number for that is xxxx I contacted the company via phone on 7/28/18 and left a voicemail with my order number for the company to contact me in regards to my order. I have yet to receive a response from the company and would like to request a refund from the company.

I placed an order online for $249.19 worth of product on 6/1/18. I called and left several messages and emails about my order.
I placed an order online for $249.19 worth of product on 6/1/18. I called and left several messages and emails about my order and I was finally contacted once by a female that stated I would be receiving a shipping notification by the end of the week, that was three weeks ago, and I have yet to receive anything. I have attempted to call them several times since then regarding my order and no one has responded. Nothing on their website says that there is a hold on product or that there is a

Ordered a product, did not receive it yet. No response from Company after multiple emails and calls.
I ordered hose strap from the website on May 17, 2018. Made the payment via PayPal for 31.05. Invoice number ID AB-XXXXX. Transaction ID 3FXXXXXXCXXXXXXXU. Still no delivery of product. Tried multiple emails and phone calls with ZERO response or answer of calls.

Placed order for product with personalization on 12/29/17 and never received item that was paid for. Company will not return phone calls or emails.
Placed an order for a personalized radio strap (item # *** on 12/29/17. Paid for item with my *** debit card at the time of check out online. Radio strap cost $34.99 plus $6.00 shipping, total cost of $40.99. Received email confirmation. Never received item. Emailed company on 2/28/2017, no reply. Called the company mid march asking for a status update. Was told they were backordered by local fire and EMS departments. Was told they would email me in about a week when it shipped. Called every two weeks and have not been able to speak to any customer service representative or receive a phone call/email back. My order # is AB-XXXXX.

Ordered a product, my credit card was charged still have not received product or any update as to the status of product.
On may 25th I ordered a product from above named company. My credit card was charged immediately. Weeks passed with no product received or update to the order status. I attempted multiple phone calls at different hours of the day just to get voicemail each time. Eventually I left a voicemail and weeks later still have not heard back from the company. Attempts to contact the company via email listed on their website also lead to no response. My order number AB-XXXXX has no indication of it's current status.

I placed an order on December 10th, 2017. I still to this day have not received the product and tried multiple times to contact them with no response.
I placed an order on December 10, 2017 for the amount of $51.99. I still have not received the product nor any information regarding the shipping. I've tried multiple times to contact the company through phone and email with no response. I purchased this with my visa debit card, the payment went through so they took my money but I've not received a response or any email regarding shipping. I ordered a radio holder and strap set with my name engraved on it. The order number is #AB-XXXXX. The product is called "139-A Ultralite Nylon Firefighter Radio Holder & Strap Set - Solid Black with personalization option".

I ordered a product from their website on 5/15/2018. I never received the product and have been unable to contact them over the last few days.
I ordered a product from savajake.com. I used Paypal as the payment method. I was charged for the item and received an order confirmation.

Order number: AB-XXXXX

After reading multiple reviews online I noticed lots of people complaining it took months to resolve if it got resolved at all. I also noticed several Revdex.com complaints against the company as well. I tried to contact them multiple times over the last few days with no response. They provide equipment for emergency service personnel. Long delay in receiving this potentially life saving equipment is unacceptable and the lack of response is extremely poor business practice for any company.

Order placed in January 2018, still have not received anything to this date
I placed an order off the website in January 2018 and as of June 1, 2018 still have not received the products I ordered. I paid via Paypal and the money has come out of my account. I have tried numerous times to contact Sav a Jake via their website contact page will no response. I have also called the phone number listed on their website and left a message with a call back number and email and still no response. At this point I would just like to be refunded for my order. Thank you

No customer service and no communication! Scam Artists!!!
A month has gone by and I have not received the Kevlar axe holder I ordered. I tried communicating with the company via phone call, email and through a contact us form on their website over the course of a week with all receiving no response. What a shame and what a disgrace to the first responder community! All it would have taken to avoid a complaint was to update me of the order status! There are multiple complaints here on Revdex.com and Google, so it's not just me. This company seems to be scamming people by taking orders and never shipping items. Buy from more reputable First Responder vendors and save yourself the headache of trying to get your money back!

Have not received item ordered and company does not reply to correspondence request refund.
Order AB-XXXXX

I order a 105-B Firefighter Halligan & Axe Marrying Strap on January 24, 2018. I never received this item. I have made several attempts to contact the company via email, website, and phone. But the company refuses to respond, send the item I paid for, or provide a refund.

We had previously issued a complaint against this company in fear that they had gone out of business. The company ceased communicating and we had not received our product in several months. I would like to retract our initial complaint after speaking with the company owner who explained the reason for the delays in their production. He explained that many of the delays were a result of the hurricane which hit the area in the fall of 2017. He is personally ensuring our order will ship and is taking personal accountability for the communication gaps that originally impacted my rating of this business.

I ordered 2 hose straps in March 2018, but like the others I have yet to receive any response via email on the status of my order and when I did to speak to the lady on the phone she said "Oh, I see your order here and it will go out today". Nothing. Disappointing and it sure looks like a complete fraud of a company. With serving First Responders who pride themselves on integrity and trust, you would think this company would embrace a similar work ethic and traits. Send me my items or please give me my money back.

In late December, 2017 , I placed an order for velcro straps through Savajake. This order has not been filled and my credit card has been charged.
The order was placed in late December, 2017. Savajake charged my credit card $112.48 for order #AB-XXXXX. The order is for two sets of velcro straps, one set larger size and one set extra large size. Neither product has been delivered as of 4/16/18. On Feb. 8, 2018, Stacey T. responded to my inquiry requesting delivery or refund as the order had not shipped in 6 weeks. Stacey, who indicates she is the vice president of Savajake, stated the delivery would be shipped in the next 10 business days. This has not happened, none of the order has been received. No response to voice mail messages requesting refund in the past week.

I ordered some equipment off their website and didn't hear anything from them for a month so I emailed them asking to cancel my order to which they didn't respond. I called them back-to-back for about half an hour until someone finally picked up. I asked what was going on and they said it would ship in a week, it didn't. I called back again and had to call back-to-back calls to get a response, when they finally picked up I talked to the owner and asked for a refund. He told me small business is hard and he can't be expected to communicate with all his clients.
He said he would refund my money in 48 hours, he didn't. I called and once more and told them I was taking them to small claims court, a couple hours later they refunded my money. The staff is rude and unhelpful, I was hung up on multiple times and they never responded to my emails or voice messages. I wish I could give zero stars. It feels like a scam company that just steals from people that don't wan't to hassle someone for a refund.

I have placed an order for a radio strap on Dec 30 2017, as of April 6th 2018 I have not received my product.
I have placed an order for a radio strap on Dec 30 2017, as of April 6th 2018 I have not received my product. I have sent several emails and left several phone voicemails, to this date they have never responded to an email, I have had 2 responses from them after a voice mail, the first giving me a stock email about how they are busy and it is all hand made, the second telling me I would get a 15% refund. It has been 2 1/2 weeks since that email with no refund no product and no more correspondents. The communication from this company is horrendous, I own other products from them that also took long to get and I received the same stock email from them last time,the product is good but they are obviously not running the business side of this company very well.