SaveYa

This payment has been made on 2/3 directly via the [redacted] address provided.

Hello [redacted] Other than the initial authorization of your credit card to your account, there are no transactions linked to your account or the credit card on file. No authorization holds were attempted or placed by our billing partner for the account with your identifying information. Please...

contact your bank or credit card issuer for an updated status of any transactions that are listed on your card statement.

I received the following response from a member of our [redacted] team:Purchase orders have all been processed for [redacted],check settlement has been requested.The delayed payout was due to a glitch in the system which hasnow been addressed.We apologize to Mr[redacted] and have reached out via...

phone andemail to let him know his payment may be processed via check payment or offeran alternative payment via [redacted] to expedite the receipt of his funds.

Hello [redacted]   Thank you for contacting GiftCards.com regarding this issue. We apologize for not being able to accept your purchase order. Once SaveYa.com receives your gift cards in the mail, they will be mailed back via FedEx with tracking [redacted].   -GiftCards.com

Hello [redacted]Thanks for reaching out to us regarding this Takeback issue. After further looking into this transaction, our customer committed buyer fraud and your takeback was created in error. We apologize for the inconvenience that our error correcting this issue has caused! Your credit card has...

been credited the full amount of the takeback, which should show on your statement within 3-6 business days. We are not able to remove the credit card associated to your account in the event that a takeback or such a credit needs to be issued again in the future, as per our Terms of Use. All the best,The SaveYa Team

GiftCards.com has contacted Mr. [redacted] on Thursday July 16thand are refunding his purchase to fully resolve this complaint.  Below isour correspondence with Mr. [redacted] “Hello[redacted] Thank youfor contacting us regarding your [redacted] order [redacted]. We reached out inresponse to your...

customer support tickets yesterday and issued you a refundsuccessfully for this [redacted] eGift code. Your credit card statement shouldshow the refund within 6 business days from when the refund was processedyesterday, July 15th. We apologize for the inconvenience that this has caused”

Hello [redacted]After we were unable to issue a refund directly to your credit card on May 10, 2016 due to the order of your age, we issued a refund for the amount of $128.77 in the form of a check on 5/11 to the billing address on your order, which was arranged and communicated through email. As...

this check has still reportedly not cleared, we have created a new check number [redacted] that is being FedEx'd to you with tracking [redacted]Best regards,SaveYa Support

Hello [redacted]! After our compliance partner had repeatedly encountered issues with your previous orders, we've come to a resolution with your account information with them; you should no longer encounter an issue with order approval. Your most recent order was unable to be completed as it was...

not Confirmed on the "Review and Confirm Your Order" page. If you would like to sell your remaining gift cards on SaveYa, you are more than welcome to create new orders whenever you'd like! Best regards,The SaveYa Team

Hello [redacted], The transaction history on your [redacted] gift code from order [redacted] indicates that it were successfully able to be redeemed after it was purchased from us. Regardless, we are refunding your order, which should be visible on your credit card statement within 6 business days....

We do apologize for any inconvenience that the [redacted] gift code from your order has caused. -SaveYa.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
A denial won't change the fact that someone at their end stole my balance at the time I uploaded my card number.
Regards,
[redacted]

Hi [redacted]Thanks for reaching out to SaveYa.com regarding the issue with your [redacted] gift card purchase orders. As stated in our responses to your customer service tickets, SaveYa was never able to verify and acquire this gift card for the claimed balance of $150. Though the balance of...

your gift card was depleted after your initial purchase order was created on SaveYa.com, we did not acquire the gift card and did not sell it to another customer or manipulate the funds in any way. We are not able to provide payment for this gift card. If you did not use this gift card, please contact the merchant directly.-SaveYa.com Customer Support

I"m sorry Mr. [redacted], but we stand by our initial response to your complaint.

Hello [redacted]!Thanks for contacting SaveYa us regarding this issue. After the customer that purchased this gift code from us reported it as $0 balance, we investigated with GameStop and found that the balance was used on a transaction prior to us selling the card to the customer (June 21st) and...

after you sold it to us, indicating that the balance was incorrectly depleted after our acquisition of the gift code. As per our terms of use, we issued a takeback on this gift code, which is the value that we paid you for it with the additional $10 transactions fee. You can confirm this information with GameStop by contacting them.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Just so everyone is aware, the card was empty and I did not have the opportunity to use any of the funds because there weren't any.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
How convenient! When you don't want to honor a promo code, you can ...⇄ /> Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The mentioned-response I got from them came TODAY (after complaining to the Revdex.com) and they told me for the first time about "multiple" credit card authorizations that didn't go through. In actuality, that only happened once, which the matter I resolved promptly, by updating the credit card info. they never told me that reason besides for today.I guess anyone that complains get's the boot, as they decided to send me "compliance" and end their business relationship with me (which doesn't bother me at all). I just want to make it known to everyone that there reply is false from the begining to th end.No one reached out to me, and the price indeed DID go up after they rejected my card for no reason (the credit card "excuse" was on a diff order)
Regards,
[redacted]

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The response from them says when they recieve the cards. They already have the cards since Teusday. When I actually recieve the cards back from them I will then change this rejection to acceptance of issue resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
There is no assurance that my personal information and credit card has been completely deleted by this company. 
Regards,
[redacted]

Hello [redacted]Thanks for contacting SaveYa regarding this issue. We understand why you're frustrated regarding your account not being able to transact; looking at your account and registration information, our compliance partner reviewed data points from each and determined a block to be placed on...

your account to disallow for any transactions to be placed. As your account has no orders associated to it and is unable to transact, I've removed your account information (which you may have received an email about for an information change) and closed the account. We don't release the specific criteria that they are screening and reviewing accounts on for our security and customer privacy reasons, and apologize for the inconvenience that this has caused.Best regards,The SaveYa Team

Although SaveYa cannot find any wrong doing with the handling of this purchase order, we are issuing you a refund for these gift codes in the form of a check for the offer amount (256.83) on your purchase order in good faith. Your check is being mailed via USPS First Class Mail to the billing...

address from your purchase order.