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Secure One Capital

555 Anton Blvd Ste 900, Costa Mesa, California, United States, 92626-7034

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Reviews Mortgage Lenders, Mortgage Banker Secure One Capital

Secure One Capital Reviews (%countItem)

I was extremely blessed and fortunate to work with Austin B at Secure One Capital Mortgage Company in reference to refinancing my VA home loan. Austin B’s expertise in his occupation made the whole process magnificently stress-free. The process was completed in an easy-going manner. Such a pleasing gently voice every time Austin called me to keep me informed of the processing of my loan. I was pleased to work with Austin through the entire process of my refinanced VA loan. I HIGHLY recommend Austin and his company to anyone that is looking to refinance.

Secure One Capital Response • Sep 04, 2020

Dear Joyce:

First and foremost, thank you for your service in the cause of liberty and freedom around the World.

Secondly, thank you for taking the time to share about your experience with Austin and Secure One Capital.

It is an honor to work with veterans like you and to hear words like blessed, fortunate, easy-going, expertise, and stress free being used to describe one of our mortgage bankers and the loan process, especially in these dynamic times is amazing.

Please continue to share about Austin with your friends, family, and other veterans so that we may offer them the same kind of service.

Thanks again,

Bill Robertson
Employee and Client Relations Manager

Austin Beck and the entire team were great. Made the refi process quick and easy and kept me informed along the way. Highly recommend

Secure One Capital Response • Sep 04, 2020

Dear Kathy:

Thank you for taking the time to share about your experience with Austin and Secure One Capital.

I am glad to hear that your refinance went quick and easy, especially in the current mortgage market.

Please continue to share about Austin and Secure One Capital with your friends and family so that we may provide them with the same level of service.

Best wishes.

Bill Robertson
Employee and Client Relations Manager

We would like to thank secure One capital for a great experience with out refinance, Austin B is the one that guided us through a smooth refinance. It only took less than 2 months to complete and be funded. Austin B did a awesome job with us. He was always there to answer any questions we had. We would recommend anyone seeking to get a refinance with Secure One capital. Thank you so much Austin B

If you are considering refinancing your mortgage, Secure One Capital is an outstanding company. Do not waste your time trying to contact any other lender.
Both William Harris and James Stavropoulos were extremely easy to work with. They made the entire process easy and efficient. Unlike other companies, they are dependable and when they say they will call you, they are both prompt and do not make excuses like some of the other companies I had considered working with. Secure One Capital did their very best to both understand what my goals were and made sure that they helped me efficiently achieve the best possible outcome.
I am referring my friends to William and James and know they will be treated well.

When I read that covid-related economic risks had inspired the Fed to lower the target for federal funds, I decided to check out refi rates. Long story short, after working past the teaser rates advertised by many lending institutions, I selected Secure One Capital and I’m glad I did. They saved me $348 on my monthly payment and $44,340 on the entire loan, even factoring in the cost of the refi. They also got it done in under a month. Their representative, James Stavropoulos was the consummate professional throughout the entire process. He was well informed about every unique hoop that I had to jump through, given that I’m retired with high equity and low income. He was extremely experienced with Fannie Mae and Freddie Mac and knew what underwriters would expect before they asked for it. On top of it all he was polite, friendly, and gregarious. The typical grind of financing a home was actually fun working with James. I highly recommend.

I just finished a refinance with Secure One Capital for a VA loan. William and James were the ones that did my loan and they were great to work with. They made everything simple and got me an unbelievable low rate.

Secure One Capital Response • Sep 01, 2020

Dear ***:
First and foremost, thank you for your service in the cause of peace, freedom and liberty around the world.
Thank you for taking the time to share about your experience with Secure One Capital, William, and James. Around here we call they Billy and S-12.
Based on your comments, I believe that they were able to deliver on our promise of A Better Mortgage Experience.
It is important for all of our clients, but we feel a special duty to provide our veterans with the service that they deserve and have every right to expect.
Please continue to share with your family, friends, and fellow veterans, so that we may be able to proved them with the same excellent service.
Thanks again,
Bill R
Employee and Client Relations Manager

Just wanted to say working with Austin B at Secure One is a breath of fresh air! This guy is knowledgeable, professional, honest and respectful. Every phone call was a delete, every email was timely and every text was handled quickly and responsible. I praise Security for their initiative in selecting him to be a member of the team. They found themselves a gem. If you need help with your mortgage call and ask for Austin B today.

Secure One Capital Response • Sep 01, 2020

Dear ***:
Thank you for taking the time to share about your experience with Austin and Secure One Capital.
It is great to read words like, knowledgeable, professional, hones, and respectful being used to describe one of our mortgage bankers. It is amazing to hear a client refer to phone calls with their banker as a delight, as well.
Austin has earned his reputation and I am certain that he would love to help your family and friends with their mortgage needs.
Thanks again.
Bill R
Employee and Client Relations Manager

Bryan R was very helpful in helping us refinance our home loan. He gave us accurate information regarding our loan. Most importantly he was very responsive and returned our phone calls promptly. We highly recommend working with Bryan and will recommend him to our friends and family.

Secure One Capital Response • Sep 01, 2020

Dear ***:
Thank you for taking the time to share about your experience with Bryan and Secure One Capital.
It is great to hear about one of our associates delivering on our promise of A Better Mortgage Experience.
Please continue to share with your family and friends, so that we may provide them with the same excellent service.
Thank you,
Bill R Employee and Client Relations Manager

Lately did refinance with Secure Capital One, has great experience.
They has great follow up, found my husband Mark and me great refinance rate. High recommend.
We feel very thankful to Ian O'***, Ren J, and also Lupe C.
Great team, awesome work!

Secure One Capital Response • Aug 24, 2020

Dear ***:
Thank you for taking the time to share about your experience with Ren, Ian, Lupe, and Secure One Capital.
It is always great to read words like "great" and "awesome" being used to describe our team and our company.
We strive to provide each of our clients with "A Better Mortgage Experience" and it is clear that we were able to do that for you.
Please continue to share about Ren, Ian, Lupe, and Secure One Capital with your friends and family so that we may provide them with the same excellent service.
Thanks again,
Bill R
Employee and Client Relations Manager

I began My Refinance with Secure One Capital on May 29, 2020 and as of August 15, 2020 have yet to receive the Loan payout for the refinance. I have been told that the payoff to the Mortgage Company was to take place on Wednesday, August 12 and the Pay out funds would be in my account on Thursday, August 13 after 2:30 PM> As of August 15 no funds have been received. I had requested that the funds be wired to my bank account at the time of closing. on Wednesday August 5. On Friday, August 14 I was told that the funds had been sent but no funds have arrived in my account. I think that I will need to take Legal action to receive my funds.

Secure One Capital Response • Aug 19, 2020

Dear Ms.:
Thank you for taking the time to share about your experience.
I personally have been working with you to resolve this matter since I was made aware of the situation.
I understand that we are part of the process, but as I have explained multiple times, the disbursement of funds is the responsibility of a closing agent, which is an independent third-party and is not under our control. That is the point. They are there to ensure that everyone gets what they are due.
Although, I understand your frustration, I believe that your review is misplaced. In this case, I believe writing a negative review about us, is like blaming the restaurant when the *** driver drops your food in the driveway.
I am 100% committed that you receive the proceeds of your loan. I have been in constant contact with you and working with our funding manager, and the third-party service provider since I was first made aware that there was a problem.
As we learned today, your bank rejected the wire. I don't know why, but I am investigating.
I offered to *** a check so that you would have your funds tomorrow morning, but you have elected to attempt the wiring process again.
I look forward to providing your with everything that you and I have discussed.
Sincerely,
Bill R
Employee and Client Relations Manager

Customer Response • Aug 27, 2020

Dear Mr., Thank you for your assistance and your efforts to finalize my refinance account. However, your company hires the company who makes the financial distribution of funds to your customers and it is your responsibility to insure that payments are made in a timely manner to your customers. Your company is not without fault. Myself, son-in-law and Daughter were at the table when we were told that monies would be wired to my account for distribution which they were not. Disclosure of how funds will be distributed at closure is an important part of the process and was not clear. Your company has a responsibility to every aspect of the process. I believe you need to review all aspects of your closing processes to insure that your customers are properly informed and dealt with in a more professional manner. Sincerely, Mrs. H

Secure One Capital did a fantastic service in helping us re-finance our VA Mortgage Loan. We received a letter from Secure One in February 2020 stating that we qualified for a VA fixed rate of 2.75% (2.99% APR).
I called the Secure One contact number and spoke to Arren B, Loan Specialist who immediately answered my questions. After a slight delay on my part, I agreed to proceed with the re-fi process.
Arren provided me with a checklist of documents that I needed to collect, and in record time provided me with a proposal to help me make an informed decision. In short, we were able to settle on a final interest rate of 2.75%. We were extremely pleased with Arren's attention to our needs and the efficiency of the Secure One Capital staff. Thanks

Secure One Capital Response • Aug 18, 2020

Dear Mr.:
Thank you for taking the time to share about your experience with Arren and Secure One Capital.
Secondly, thank you for your service in the cause of liberty and freedom around the world. We are committed to delivering A Better Mortgage Experience for the men and women who have served our country.
Please continue to share with your family and friends so that we may provide them with the same excellent service.
Best wishes!
Bill R
Employee and Client Relations Manager

I received a letter from Secure One Capital in June stating that I was eligible for a refinance for my mortgage. I immediately called, and was contacted within hours by the staff. We went over my qualifications and eligibility. My situation required some creative parameters involving an existing IRA. Mortgage Banker, Rick A spelled out very clearly the next steps for my refinance to be approved. Though the process took several weeks, I am happy to report that the refinance happened with no questions or hitches. I would certainly recommend Secure One Capital Corp, and I have high praise for Rick. Thank you!

Secure One Capital Response • Aug 11, 2020

Dear ***:
Thank you for taking the time to share about your experience with Rick and Secure One Capital.
I am glad that Rick was able to clearly walk you through the refinance process. We aspire to deliver on our promise of A Better Mortgage Experience for all of our clients.
Please continue to share with your family and friends, so that we may help them with all of their mortgage needs.
Thank you,
Bill R
Employee and Client Relations Manager

Secure One Capital Response • Aug 11, 2020

Dear ***:
Thank you for taking the time to share about your experience with Rick and Secure One Capital.
I am glad that Rick was able to clearly walk you through the refinance process. We aspire to deliver on our promise of A Better Mortgage Experience for all of our clients.
Please continue to share with your family and friends, so that we may help them with all of their mortgage needs.
Thank you,
Bill R
Employee and Client Relations Manager

Secure One Capital did a great job handling our ReFi. I would like to get a extra special shout out to Mr. Andy G. He was AWESOME. He did not let the online nor time zone issues stop him from going above the call of duty to offer us focused customer service. He answered all questions, responded to texts and phone calls and was even on standby during our closing session in case there was any issues. If you are looking to ReFi, Secure One Capital is the right company and Ask for Mr. Andy G, he will not disappoint.

Secure One Capital Response • Aug 10, 2020

Dear ***:
Thank you for taking the time to share about your experience with Andy Gonzalez and Secure One Capital.
Secondly, thank you for your service!!! When our VA clients use words like awesome and focused customer service, we know that we are providing our veterans with the kind of service which you have earned and have every right to expect.
Please continue to share with your family, friends, and other veterans, so that we may provide them with the same level of service which you received.
Thanks again,
Bill R
Employee and Client Relations Manager

I accidentally replied to a letter I got in the mail thinking it was my current mortgage lender. It turned out to be Secure One Capital and they clarified that point immediately. My current mortgage company didn't want to give me a better deal so I took a change. I worked with Austin B to consolidate two loans two one with a better rate. I was presented with all the numbers. It was presented accurately but very optimistically so do all the math yourself and compute your APR and see if it make sense to incur cost for a refi. For example, getting back escrow is not a benefit as you still need it on the new loan. For us it made total sense as we moved two loans to a rental property where we can expense interest and the expense of the loan, and get a better rate. Anyway, Austin entertained all our questions and was overall great to work with. Because or property value to loan amount was good, we didn't need an appraisal and that saved a good chunk.

Secure One Capital Response • Aug 07, 2020

Dear ***:
Thank you for taking the time to share about your experience with Austin and Secure One Capital.
We work tirelessly to ensure that we provide A Better Mortgage Experience for our clients.
Clearly, Austin was able to do that and improve your financial situation.
Please continue to share with your family and friends, so that we may provide them with the same low rates and excellent service.
Thanks again,
Bill R
Employee and Client Relations Manager

I was pleasantly surprised. As with anything like this, you go in skeptical - how much is fact, how good will the service be, and even a hint of 'is this really a scam'? Rick A and his team were awesome. They were SO easy to work with. They proactively kept me informed every step along the way (I never needed to follow). Rick was thorough, transparent, proactive, and to me felt genuine - I never felt he was selling me on something. After all was done, I got exactly what he said was going to be done. I cant think of a better combination.

Secure One Capital Response • Aug 07, 2020

Dear ***:
Thank you for taking the time to share about your experience with Rick, his team, and Secure One Capital.
We love to hear words like awesome, easy, proactive, thorough, transparent, and genuine being used to describe one of our bankers and our company.
We are committed to delivering A Better Mortgage Experience for all of our clients. It is clear that we met and exceeded your expectations.
Please continue to share about Rick and Secure One Capital with your family and friends, so that we may provide the same level of service to them.
Thank you for the opportunity.
Bill R
Employee and client Relations Manager

I recently completed refinancing my home with Secure One Capital. I was very satisfied with the assistance I received from Rick A and his assistant Luis. They were always very friendly and available when I had questions. I would refer them to my friends.

Secure One Capital Response • Aug 06, 2020

Dear ***:
Thank you for taking the time to share about your experience with Rick, Luis, and Secure One Capital.
We love to hear our representatives referred to as friendly and available. I reinforces our belief that we are making a difference and that we are delivering on our promise of A Better Mortgage Experience.
Please continue to share about Rick, Luis, and Secure One Capital with your friends and family so that we may provide them with the same excellent service.
Thanks again,
Bill R
Employee and Client Relations Manager

Secure One Capital team member Austin B is a very energetic person who is knowledgeable, responsive and sincere about his services. We have used Secure One for a home refi. The process was well planned out, efficient and painless. Highly recommended.

Secure One Capital Response • Aug 06, 2020

Dear ***:
Thank you for taking the time to share about Austin and Secure One Capital.
It is so awesome to hear a client refer to one of our bankers as energetic, knowledgeable, responsive and sincere as well as the loan process being well planned out, efficient, and painless.
Please continue to share about Austin and your experience with Secure One Capital with your friends and family, so that we may provide them with the same level of excellent service.
Thanks again,
Bill R
Employee and Client Relations Manager.

We refinanced last year with Secure one Capital for a VA loan. Rick A was very patient and professional with us. Especially with me, as I was quite stressed and nervous about the whole process. But it went smoothly without any problems. Recently we received a call from Rick that intress rates had dropped and we could lower our mortgage payment. Since we had worked with Rick A and Secure One Capital before, I felt comfortable going ahead this time too. Again the process was smooth sailing. I completely recommend Secure One Capital for your Morgage needs.

Secure One Capital Response • Aug 06, 2020

Dear ***:
Thank you for taking the time to share about your experiences with Rick and Secure One Capital.
We love to hear our clients use words like patient and professional when referring to our bankers as well as hearing that the loan process was smooth ... both times. It makes it clear that we are delivering on our promise of A Better Mortgage Experience.
Please continue to share about your experiences with Rick and Secure One Capital with your friends and family, so that we may provide them with the same excellent service.
Thanks again,
Bill R
Employee and Client Relations Manager

Refinancing can be an overwhelming experience, let alone refinancing during the time of Covid... daunting to say the least! However, we had a stellar experience with FADI M! From day one, Fadi was professional, personable, knowledgeable and understanding of our situation. We had a laundry-list of questions and concerns and Fadi was able to answer every single question with ease. He thoroughly explained in detail, the refinancing process. There were a lot of resets because of Covid and the world basically shutting down, which concerned us, but Fadi quelled any of our concerns and made sure everything was completed in a timely fashion. Our calls and emails were returned promptly... we truly knew we were in good hands with Fadi M. We will continue to highly recommend Fadi and if/when we refinance, Fadi will be hearing from us!

Secure One Capital Response • Aug 06, 2020

Dear ***:
Thank you for taking the time to share about your experience with Fadi and Secure One Capital.
It is exciting for us to hear words like stellar, professional, personable, knowledgeable, and understanding when referring to one of our mortgage bankers.
We are committed to doing what is right and delivering on our promise of A Better Mortgage Experience even in these dynamic and daunting times.
Please continue to share about Fadi and Secure One Capital with your family and friends, so that we may provide them with the same level of service.
Thanks again,
Bill R
Employee and Client Relations Manager

Over the course of many years, I have had the opportunity to buy several homes and to refinance as my career forced me and my family to move frequently. Secure One is, hands down, the best, most professional company I have had the pleasure of dealing with when refinancing.

Arren Babayanni was the loan official I dealt with throughout the process. He and Megan, in particular, could not have been more helpful. They produce results quickly and provide expert guidance at every step of the refinance process. Mine was a VA loan and I can honestly say that other companies claiming to provide good service to vets do not measure up to Secure One Capital.

If you are in the market for refinancing or to do an initial purchase, no matter the product you are looking at, I highly recommend you use this company first!

Secure One Capital Response • Aug 07, 2020

Dear ***:
Thank you for taking the time to share about your experience with Arren, Megan, and Secure One Capital.
We truly appreciate your statement that Secure One Capital is "hands down the best, most professional company ..." We work hard to ensure that our clients have that kind of experience.
It is also great to read words like helpful, results, expert, etc. being used to describe our bankers and their teams.
Please continue to share with your family, friends, and other veterans. We are committed to provide the type of service to our veterans which they have earned and have every right to expect.
Thank you for your service.
Bill Rn
Employee and Client Relations Manager

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Address: 555 Anton Blvd Ste 900, Costa Mesa, California, United States, 92626-7034

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