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Secure One Capital

555 Anton Blvd Ste 900, Costa Mesa, California, United States, 92626-7034

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Reviews Mortgage Lenders, Mortgage Banker Secure One Capital

Secure One Capital Reviews (%countItem)

I worked with Eric V and I felt very comfortable after our first phone call. Eric always kept me up to date through out the loan process and would get back to right away if I had any questions or issue's. Eric and Secure One Capital was a great experience and Eric was extremely professional and attentive to whatever I needed. It was a fast and easy experience and I couldn't have been more happy with my choice. I spoke with several other lenders through the process but felt this was the right company for me. I highly recommend both Eric and Secure Capitol One.

Secure One Capital Response • May 18, 2020

Dear ***:
Thank you for taking the time to share about your experience with Erik and Secure One Capital.
It is great to hear words like comfortable, professional, attentive, fast, easy, etc. used to describe one of our mortgage bankers, our loan process, and Secure One Capital.
We are committed to doing what is right every time and I believe that in your case, we clearly met that commitment.
Please continue to share with your family and friends, so that we may offer them the same level of service.
Bill R
Employee and Client Relations Manager

Secure One Capital Response • May 18, 2020

Dear ***:
Thank you for taking the time to share about your experience with Erik and Secure One Capital.
It is great to hear words like comfortable, professional, attentive, fast, easy, etc. used to describe one of our mortgage bankers, our loan process, and Secure One Capital.
We are committed to doing what is right every time and I believe that in your case, we clearly met that commitment.
Please continue to share with your family and friends, so that we may offer them the same level of service.
Bill R
Employee and Client Relations Manager

Worked with Jeff P to refinance my home and lower my interest rate. Jeff was professional and easy to work with. He responded to my questions and concerns in a timely matter. He made the process simple. I would recommend him to friends in looking to business with Secure One.

This is the 2nd time I've dealt with Secure One Capital, and once again I've had a great experience. Austin B is the best! Very informative and responsive. I would use them again, if needed.

A big shout out to Austin Beck for being so positive and on top of my refinance process. He communicated clearly and was upfront with all the steps. If you're going to work with Secure One, ask for Austin!

Secure capital one has been good to us all the time, Austin has made applying more easy and always making sure that we understand every inch of the way in paperwork . Even with the Coronavirus going on he manages to text us on what’s going on . Thank u again Austin on all the hard work??

We had the pleasure of working with Fadi M during our refi. He made the process smooth and easy by being very transparent, honest and extremely responsive. At first, I was a little skeptical working with him but over time, he proved that he was there to help and his full intention was to place our financial situation in a better position than what we were in currently. For this, I am eternally grateful that he was able to assist us and better a financial needs. I would recommend Fadi to anyone that is looking for a rep that is pleasant, honest and easy to work with.
One con - this would be the process towards the end of our refi. Having to work with the Title company was a bit of a nightmare! *** was terrible from signing docs all the way to issuing checks/payments. Our Escrow Manager was Deanna B and she never once responded my phone calls regardless how urgent it was. She only responds to emails and even with that, her response was not satisfactory. Her customer service lacked personability, accommodations and understanding. She was far from being flexible or wanting to extend help. As I right this, we still have some unresolved situations that requires her attention!
I give Fadi M at Secure One Capital a 5 star however, due to the unpleasant experience with the Title Company, I can only give a 4 star.

Austin B at Secure One helped me do 2 refinances and every time he was keeping up to date. He made the processes smooth and never pushed me in any way. He took the time to explain any concerns and always gave me the pros and cons. He would respond to my text even when I send them at night. If you need someone that will walk your though the refinance process and give you options and not push you to make decisions he is the person to go to.
Thank you kindly

This is my second experience with Secure One Capital, specifically AUSTIN B, and I can't express the professionalism and swift action to complete my refinance.
Both times AUSTIN B was totally prompt, polite, and professional in all aspects associated with my unique requirements.
If you're in need of the services that Secure One Capital provides, I HIGHLY recommend you contact them and ask for AUSTIN B.
You will be treated like family throughout the process and, I say this from experience, be truly pleased with the results.
Signed

I recently completed a refinance for my home with Secure One Capital. Many thanks to Moustafa H. and his team for handling the process quickly and efficiently. We were in continual contact through the course of the process to ensure Secure One had everything they needed from me, and I was kept apprised of status at their end.

I am so glad I deal with Bryan R, Jay R and Janene S. They did an awesome job with refinancing. I had apply for other big companies like loan depot and American Finance in Colorado. But unfortunately they couldn't approve my loan they said my debt ratio was above the level, I have good credit but still those lender couldn't figure it out. I am glad a mail send to me from secure one so I thought of giving it a third chance and they knew what they are doing and figure out a great deal for me. I would definitely recommend this company to anyone who's wanting an honest opinion. Kudos! To Bryan, Jay and Janene they kept me inform throughout the whole loan processing I was not on the blind.

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank for taking the time to share about your experience with Secure One Capital.
It is always great to hear about our employees delivering on our promise of A Better Mortgage Experience.
Please continue to share with your family and friends so that we may provide them with the same excellent service.
Thank you, again!
Bill R
Employee and Client Relations Manager

Our experience with Secure One Capital was excellent, thanks to Ian O'***. He was extremely professional and attentive, calling us twice a week to make sure we were in the loop regarding our loan status. He was also very personable, available, and easy to reach out to. Thanks, Ian, for all that you've done for us. We appreciate your outstanding customer service!

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about your experience with Secure One Capital.
It is great to hear that Ian is doing an excellent job providing the level of service to which we are committed.
Please continue to share with your family and friends, so that we may provide the same level of excellent service to them, as well.
Thank you, again.
Bill R
Employee and Client Relations Manager

Austin Beck was helping me to refinance. From the beginning to end he was helping diligently with knowledge of his field and quickly as possible as.
I'm highly recommend him to anyone who need to refinance.

Jared D and Rick A were super helpful throughout the whole refinancing process. It was long and frustrating due to my schedule and other things, but they were always ready to answer questions and they always called me back. I would definitely recommend them and Secure One Capital. Thank you guys again!

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about your experience with Jared, Rick, and Secure One Capital.
It is great to hear that they met and exceeded our commitment to deliver on our promise which is to provide A Better Mortgage Experience.
Please continue to share with your family and friends so that we may help them with all of their mortgage needs.
Thanks, again.
Bill R
Employee and Client Relations Manager

I have nothing but great things to say about Secure One Capital Corporation and mostly about the help that our agent, Austin B gave to me. He was professional, kind and always transparent on what I can expect next and kept me in the loop throughout the whole process. I would highly recommend Secure One Capital Corporation to anyone looking to refinance their home loan (and hope you get as lucky to get Austin as your agent as I was!).

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about your experience with Austin and Secure One Capital.
I am glad that Austin was able to exceed our commitment to delivering A Better Mortgage Experience.
Please continue to share with your family and friends, so that we may provide them with excellent service, too.
Thanks again,
Bill R
Employee and Client Relations Manager

Everything with the loan process went smoothly. Glen stayed in contact throughout with updates and documentation request. Loan was closed in a short time, very pleased with Secure One Capital Corp.

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about your experience with Secure One Capital.
You mention, Glen, but I believe it was Austin who worked with you.
I am glad that he was able to take you through the process smoothly and close in a short time.
Please continue to share with your family and friends, so that we may be able to help them in the same way.
Thanks, again.
Bill R
Employee and Client Relations Manager

Austin was amazing for the whole refinance process. He was very knowledgeable about anything I asked and would respond back to my text messages/emails very promptly. I believe he even answered my phone calls on what appeared to be his day off. Couldn't have asked for a better experience than what I received from Austin.

The process was painless and Austin was VERY helpful, informative, and responsive. He answered any and all questions we had.

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about your experience with Austin and Secure One Capital.
I love hearing the words painless, informative, and responsive, used when describing a refinance. It means that he truly delivered on our promise of A Better Mortgage Expereince.
Please continue to share with your family and friends, so that we may provide them with the same level of service.
Thanks, again.
Bill R
Employee and Client Relations Manager

I must say that Christian P and Secure One Capital are the best! We've done two re-fi's that went very quickly, with zero hitches. Christian is super-responsive, straight forward, and cares about his clients. He goes the extra distance to ensure that the process goes smoothly and even quicker than we had anticipated. He exceeded our expectations and we will definitely contact him again for any home financing needs. Most highly recommended and we could not be happier or more satisfied!!! ***.

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about your experience with Christian and Secure One Capital.
I love to hear when we have exceeded our client's expectations. It is great to hear a client state that they could not be more satisfied.
To me that means that we delivered on our promise of A Better Mortgage Experience.
Please continue to share with your family and friends, so that we may provide them with excellent service, too.
Thanks, again!
Bill R
Employee and Client Relations Manager

I greatly enjoyed working with Blake W at Secure One Capital. He took as much time
as needed to patiently answer all my questions and I had lots of them! I truly felt he had my
interests at heart and that he was really concerned about my well being. He's a good guy
and you would be lucky to have him working with you and for you. Thanks, Blake!

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about Blake and Secure One Capital.
Based on what you shared, I believe that Blake exceeded our commitment of "Doing the right thing every time!" It is clear from you review that Blake cares about his clients.
Please continue to share, so that we may be able to help your friends and family with their mortgage needs.
Thanks again.
Bill R
Employee and Client Relations Manager

Great service.
Jared D, my advisor, was always responsive and professional.
I was able, in the matter of TWO weeks, to pay-off my credit card debt, personal loans and lower my interest.
Keep up the good work.

Secure One Capital Response • Mar 23, 2020

Dear ***:
Thank you for taking the time to share about Jared and Secure One Capital.
It is great to hear that we were able to improve your financial situation in about two weeks. Stories like yours is why we get out of bed every morning. It is all about making a difference and it is clear that we were able to do that for you.
Please continue to share with your family and friends, so that we may be able to offer them the same kind of service and opportunity to improve their monthly cash flow.
Thanks, again.
Bill R
Employee and Client Relations Manager

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Address: 555 Anton Blvd Ste 900, Costa Mesa, California, United States, 92626-7034

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