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Secure One Capital

555 Anton Blvd Ste 900, Costa Mesa, California, United States, 92626-7034

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Reviews Mortgage Lenders, Mortgage Banker Secure One Capital

Secure One Capital Reviews (%countItem)

Hello, my name is *** and my husband name is ***...We want to Thank Rick A. And his Team.They help us to get the interest rate down and we was able to even put money away.The were very knowledgeable, dependable made sure that we understood everything about refinance and how it work.Answer all of our question, return our phone calls and was always available for us.I would tell everybody a Secure One Capital.You all took very good care of us.I will always keep you all in our prayers.Thank you!?????????

Worst experience ever!! I have refinanced in the past and had far better experiences with other companies! James M and Bryan R were the ones that handled our refinance and everything was going ok until we had our appraisal. We paid $550.00 for the appraisal and after the value came back all my husband and I got was the runaround! Bryan said that the underwriter was backed up so she had to put our file on hold until the end of February. But we had already been waiting over a month it was getting ridiculous!!! Then Bryan claimed that James and upper management were looking into this but we never got any response back from either one!! Both Bryan and James never returned our emails or phone calls!! They completely left us hanging and we felt taken advantage of because we paid for the appraisal! Dont waste your time with this company they are terrible!!!

First off, loan officer, Arren B was outstanding! Thank you. Second, process was simple, quick, and communication was GREAT! I will recommend SECURE ONE CAPITAL TO EVERYONE I KNOW. THANK U ALL AGAIN!

Secure One Capital Response • Mar 01, 2019

Dear ***:
Thank you for taking the time to share about your experience with Arren and Secure One Capital.
It is great to hear words like OUTSTANDING being used about one of our loan originators.
Secondly, hearing that the process was "simple, quick, and that communication was great" confirms that we are delivering on our promise of Better Rates, Better Service, A Better Mortgage Experience!!!"
Please continue to share with your family and friends so that we can help them, too.
Sincerely,
Bill R
Business Development Manager

My name is Claude S.I had some difficulties,to refinance my house located in Florida.when I contacted Jared from secure one Capital corp.the process was going easy and quick. .I encourage everyone to have business with Him.they gonna see a quick result.

Secure One Capital Response • Mar 01, 2019

Dear ***:
Thank you for taking the time to share about your experience with Secure One Capital.
I love to hear words like easy and quick. We are known for our fast fundings and I am glad that we were able to do that for you, too!!!
Thanks again,
Bill Robertson
Business Development Manger

Worst experience of our lives. We first contacted rick albrecht a couple months ago looking for a cash out refinance. (I explained to him due to severe plumbing issues in our home that we only bought 2 years ago we had to dump over $40,000 into repairs) after some discussion, rick told us our home should appraise for enough to pay off over $700 a month in bills, give us a $2000 cash refund, $1100 in escrow refund and be able to hold 2 future payments for about a $1200 mortgage payment (interest rate going from 3.625 to 5%). Amazing right? WRONG! So wrong! For starters the house appraised for much less then we anticipated (not ricks fault I know) but we were promised that we could still pay off 2 cards, receive $1500 cash back and $1100 back in escrow with a new mortgage of $1014. All said and done we got those two cards paid off. But DID NOT receive any cash back, only $760 in escrow, and only got to hold 1 future payment. Rick never informed us that in order to hold 2 months payments we had to purposely not make January’s, he never informed us we were not receiving money back till after we signed. And now, a week before our first payment is due it is not $1014 a month, but $1181! We will NEVER due business with with rick or his company again I urge everyone to look elsewhere! You are only gaining a temporary solution to a now 30 year problem.

We recently refinanced our home with Secure One Capital. We could have never gotten it done with out the tremendous hard work of:
Bruce E ( Loan Officer) . I can not say enough about him. He was always there to answer my calls and quick to get back to me with the most current information available.
Kacey P (Loan Processor) . I would like to thank her for being expedient on our loan.
Le Anne K (Underwriter). Thank you for working so hard on our loan documents.
Ryan M (Chief Operating Officer). A huge thanks to you for being instrumental in getting our loan finalized.
I would give this company a 5 star rating. They are the best and will get the job done. Thank you all again for changing our life.
Bob & Pat Gallup

Christian P at Secure One Capital Corporation did an outstanding and superb job in getting our loan approved and closed. Wow, thank you so much Christian, of all the years since we purchased our first home in 1996 and after retiring from the US Army, the process with Secure One Capital has really given us true belief that not all lenders will fit the same category. This one was the fastest, well informed and truly honest folks working to help us get this done so thank you to the whole team at Secure One Capital Corp.
We are very grateful for your superior and actionable expertise in getting this done just as our first call, you made it happen from day one to closing in record time so thanks again Christian P and may God continue blessing you and your team.

Rick Handled everything for refinance and we were able to do everything over the phone and through email. He helped with the notary appointments and the appraisal of our home. It was all very easy and streamlined. I would highly recommend this company.

Secure One Capital came through on every promise.
We started our refinance in the 2nd week of December and closed before year end, as promised. We were able to completely remove all of our debt (Credit Cards, ETC.), as promised. Our monthly mortgage payment is now lower, as promised. Khashi Ti is a true professional who is still able to accurately communicate details and explain processes in ways that anyone can understand. I was never overwhelmed by the procedures and documentation because Khashi T was able to, patiently and distinctly, talk me through all of my questions and the things I didn't understand. I have, and will continue to, recommended Secure One Capital to family and friends. I'll highly recommend their services.

Secure One Capital Response • Jan 10, 2019

Dear Mr. F:
Thank you for taking time out of your busy schedule to share about your experience with Khashi and Secure One Capital.
I am so happy to hear that we were able to help you by eliminating your debt and reducing your mortgage payment.
Being able to help someone the way we did for you is why we get out of bed and come to the office in the morning.
Please continue to share so that we may be able to help your family and friends in the same way.
Thanks again,
Bill R
Director of Business Development

I worked with Yony Lovos on refinancing my mortgage. The communication was great and all my questions were answered. Anyone I talked to at Secure One was very friendly and helpful. The process took longer than I was hoping but I think it's because it was done during the holidays. I am so happy I was able to pay off credit card debt and work with such a wonderful company.

Secure One Capital Response • Jan 04, 2019

Dear Ms. Irvine:

Thank you for taking the time to write a review about your experience with Yony and Secure One Capital.

I was surprised that you marked your review as “neutral.” It seemed like a very positive review and you did give Yony and Secure One Capital 4 Stars.

“I worked with Yony Lovos on refinancing my mortgage. The communication was great and all my questions were answered. Anyone I talked to at Secure One was very friendly and helpful. The process took longer than I was hoping but I think it's because it was done during the holidays. I am so happy I was able to pay off credit card debt and work with such a wonderful company.”

Trust me, I read all of the reviews written about our company and your review and your experience seem to fall more on the positive side.

We close most of our loans in 14-17 days, but you are correct that in your case we had the holidays working against us and the biggest December we have had in years as far as submissions and fundings which likely caused fundings to slow down a little. Since I was not actively involved in your loan, I don’t know if there were any other contributing factors.

What I do know is that you received friendly and helpful service and your loan officer was in communication with you. I’ll take that as a ringing endorsement.

I am glad that we were able to help you with your goal of paying off credit card debt and that we have put you in a better position financially.

My hope is that you will continue to share with your family and friends so that we may help them, as well.

Thanks again,

Bill Robertson
Business Development Manager

Customer Response • Jan 04, 2019

I'm sorry, I don't see where it say neutral. I would definitely say I had a positive experience.

Bruce Edgell worked with us on refinancing our existing loan with Secure One Capital. Since we had a loan history with Secure One, the documentation process was a breeze. He kept us apprised every step of the way by letting us know our status during the loan process. We had a very positive experience with Bruce, who was efficient, professional and who was diligent in making sure he was doing the best for us and our financial needs. We were approved and funded within a months time thanks to Bruce and his team at Secure One Capital!

Best experience with a refinance. I was promised a 15 day turnaround on the entire process from start to finish and I am happy to report that Khashi T kept his word. He kept me informed every step of the way ensuring the appraisal and pest inspection was scheduled promptly. Everyone I dealt with was very courteous and professional. If I do this again, I will definitely go with Secure One Capital.

Very Thankful ~
Bruce E was absolutely amazing. My father just refinanced his house; it started off a nightmare. Then, we found Bruce. WOW! I could not have been more thankful. He was so very patient with my father and extremely informative. This was my father's first refinance, so he really had no idea how the process worked. Typically, I assist my father with his financial transactions, this includes fielding all of his questions, gathering information and completing paperwork. Not this time; Bruce took so much of the time consuming, tedious work off my hands. Most importantly, my father felt comfortable with Bruce due to the fact that Bruce took the time to speak with my father and answer all of his questions. It is hard to find an agent (or anyone providing services) that care about their customers level of satisfaction with the business transaction. Bruce was very professional, respectful and patient. I would definitely recommend Bruce E to my clients, family and friends!
Thank you!

Secure One Capital Response • Dec 12, 2018

Dear ***:
Thank you for taking the time to share about your father's experience with Bruce and Secure One Capital.
Your review spells out the kind of customer service that we are committed to delivering to all of our customers at Secure One Capital.
Hearing words like "patient," "informative," "professional," and "respectful" used to describe one of our loan officers by one of our client's is amazing but hearing it from a family member really validates who Bruce is a loan officer and who we are as a company.
We look forward to helping you, your family and your friends in the future!!!
Thanks again,
Bill R
Business Development Manager

As a veteran, I truly appreciated how efficient and quick Secure One Capital helped us with our refinance. I worked with Khashi T and he was honest, polite, and true to his word. He kept us up to date during the entire process. He also gave his honest opinion on certain questions about refinancing, steering us towards our goal. I couldn't have asked for someone better to help us with this process. I would definitely recommend Secure One Capital, specifically because of Khashi.

Secure One Capital Response • Dec 04, 2018

Dear ***:
First and foremost, thank you for your service!
Secondly, thank you for taking the time to share about your experience with Secure One Capital and Khashi.
It is so great to hear words like; honest, polite, and true to his word being shared by one of our clients when referring to one of our loan officers.
Please continue to share with your family and friends and I hope that we are able to deliver to them the same 5 Star service you experienced.
Thank you, again.
Bill R
Business Development Manager

Khashi was great doing my VA refinancing. He went above and beyond my expectations. He was extremely respectful for my military service and kept us informed every step bbn of the way. I was blown away by how fast he worked to close my loan in under 30 days!

Secure One Capital Response • Nov 29, 2018

Dear Mr. K.
Thank you for your service and for taking the time to share about your experience with Khashi and Secure One Capital.
All of us at Secure One Capital are committed to making a difference especially for those who have served our country.
We focus on delivering on our promise of "Better Rates, Better Service, A Better Mortgage Experience!" and it appears that Khashi did just that for your family.
Please continue to share about your experience and we look forward to helping your family and friends in the future.
Thanks, again!
Bill Robertson
Business Development Manager

I just refinanced my home with Secure One Capital Corp and my Loan Officer was Elmer L; He was outstanding in processing my loan expeditiously, it took about 3 weeks before I actually closed on my loan. Elmer ensured that I understood the process of my loan, he walked me through all of my documents and was always available whenever I had any questions. Elmer needed documentation from one particular creditor on my behalf, he told me how to handle the call with the creditor because they were giving me the run around about a settlement letter, thanks to Elmer I was able to get what I needed through his expert guidance. I have refinanced before but never in the timeframe Elmer completed my loan. The big plus was I did not have to pay any up front cost for the appraisal or the termite report; they both were scheduled by Elmer in the first week. Elmer continually communicated with the Title Company to ensure funds were released in a timely manner. Well, I am happy that this was a smooth process and recommend Elmer L to anyone looking to refinance there home. It was a pleasure working with Elmer, he has a great personality and is dedicated in providing the best loan available to his customers.

I highly recommend Secure One Capital. It was a pleasure working with Yony L and Monique M. They helped me and my partner get a home loan successfully. Thank you Yony & Monique!!!

I just closed on my refi and I must say it was the best experience. Yony *** was my mortgage banker and made the experience very smooth and painless and to top it off .. quick!!! He kept me informed every step of the way. He made sure we closed when he said we would. Very professional and courteous, things that are hard to come by now a days. Overall experience was amazing. Kudos to you Yony!!! Thanks for all your help!

Secure One Capital Response • Oct 04, 2018

Dear Ms Nunez:

Thank you for taking the time to share about our experience with Yony and Secure One Capital.

It is great to hear that we were able to deliver on our promise of "A Better Mortgage Experience!"

I hope that we have earned the honor of helping you, your family and your friends in the future.

Thank you,

Bill Robertson
Business Development Manager.

Hi my name Sonia Ramirez I would like to thank Elmer Lovos for the wonderful job he did with helping to refinance my house thank you so much Elmer for the good job keep up the good work.

Secure One Capital Response • Jul 10, 2018

Dear Ms. Ramirez:

Thank you for taking the time to share about your experience with Secure One Capital and Elmer.

It is always great to hear about one of your loan officers doing a great job for our clients.

Please continue to share with your friends and family so that we may provide the same excellent service to them

Thank you,

Bill Robertson
Director of Business Development

We are extremely happy and satisfied with our refinance we just did Secure One Capital Corporation and Elmer Lovos. He was available to answer all our questions and concerns every time via phone or text message, he was honest and transparent and he deliver on his commitment to us, we had some challenges beyond their control by they were able to overcome them. We highly recommend Secure One Capital and Elmer to anyone looking for a mortgage or purchase. Thank you Elmer for saving us a ton of money and be able to be a fantastic professional person. Thank you so much.

Secure One Capital Response • Jul 02, 2018

Dear Mr. Martinez:

Thank you for taking the time to share about your experience with Elmer and Secure One Capital.

It is always great to hear words like honest, transparent, and professional used to describe one of our loan officers.

We are committed to delivering on our promise of "Better Rates, Beter Service, A Better Mortgage Experience," and based on your review, I believe that Elmer met and exceeded your expectations.

Please continue to share about your experience so that we may provide the same experience to your friends and family.

Thank you, again!

Bill Robertson
Business Development Manager

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Address: 555 Anton Blvd Ste 900, Costa Mesa, California, United States, 92626-7034

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