Shaw Academy

This company is offering a free month trial, but you need to enter payment info. Then directs you to a place to buy a toolkit, you are then charged.
My daughter signed up for a free month trail from Shaw Academy. She was required to put her payment info in even though she would not be charged until the 4 week trail was up. She chose for the site not to save her payment info. She was directed to a place to order a tool kit, upon seeing it was 39.99 she declined. She was charged the 39.99 and did not consent to it. She tried calling the number listed and after not getting a response emailed the Shaw Academy. She was told they could not refund her because the items were emailed and needed downloaded. She responded and told them she never consented to have her payment info saved and did not want this tool kit. They are telling her she can not be refunded. This is very shady to direct customers to another page for more purchases. Furthermore when you select to not have info stored and it still saves it to charge you for a purchase that you decline, that is dishonest and deceitful. I would like a refund for this purchase.
Thank you.

They charge you, don't want to refund you, make it extremelyyyyyyyy difficult to cancel your membership. "Upgrade" you without your knowledge and of course you have to pay for that. THEY SHOULD BR ASHAMED OF HOE THEY SCAM PEOPLE. ABSOLUTELY DISGUSTING.

Website and button I clicked said "Free Trial" and "Payment due: $0.00", however my account was charged $69.99.
Signed up for free trial. Read *alldocumentation including terms of service. All documentation states "free trial" and that I will not be charged until the 28 day free trial is over (see attached documentation). Additionally, all the links I clicked and the payment page on the website says that I will "pay $0.00 today" (see documentation), but once I clicked the link, I was immediately charged $69.99 (see receipt). I attempted to call the phone number listed with the Revdex.com and it was "disconnected". Finally found my way to a form on the website and submitted this information to the company. And, believe it or not, that erroneous charge has kept me from eating because I have *verylittle money as I am currently unemployed. The amount also overdrew my account, so I have to pay a $30 overdraft charge as well. Not to mention the time I have had to take to try to take care of this including multiple calls to paypal and my bank (all of whom are having "high call volume due to covid-19"). This time interrupts my job search and is very, very frustrating.

This company changed me without permission, when I was within my 4 week trial. I'm still trying to get my money back!
I was charged $69.99 that I did not authorize. When I went to cancel it was so hard to do so and ended having to call to do so. I also was within my 4 weeks and they still charged me. I had been emailing Ryan who works for Shaw and my last email from him was that my claim is going to the Refund Processing Team. And I haven't heard from them at all!

Charged upon signing up for a free trial and refusal of a refund.
I signed up for a free trial and immediately was unsatisfied with their offering. Subsequently I deactivated my account and canceled the membership not to forget. I was then alerted my credit card account was charged $69.99. I contacted the merchant who confirmed my account was canceled but maintains charging me for accessing the platform during the free trial period and canceling the membership after an hour of signing up. If I'm in a free trial and cancel my membership within that period, why am I having to pay for something I haven't and don't have access to use?

I am still being billed after I canceled enrollment in April.
Shaw Academy has been billing my credit card $69.99 every month despite my repeated efforts to cancel my enrollment

I signed up for shaw 30 day free trial then cancelled my subscription and have been billed $70 and have no way to log in. Says my email isn't valid
I signed up for shaw academy and cancelled my subscription and I have no emails from them to log in to my account, it says my email isn't valid. They have charged me $70 and I can't even accessed the course I was promised that I dont want. I would like a refund for my $70

During my trial period I was chnaged 39 euros for the one click puchase of the certificate that I did not make.
During my free trial period my bank account was changed by 39 euros for the Certificate that I did not purchase. I was in Contact with the Support team on the phone and sent E-Mails three times to support and billing teams but I never got a feedback regarding my problems. The free 60 days period that I was offered as a compensation I rejected, since I do not want to be changed later for other one-click purchases that I did not do.
I was charged 39 euros on 03.08.2020 and since then I did not get any proper reply regarding my problem.

Shaw Academy took £200 from my account and they took money without asking for my permission
Today (11/08/2020) I received a call from Shaw Academy telling that they would give me my toolkit free of charge for 12 months due to Covid-19 so I said yes then after I got off the phone I received a notification from PayPal showing that £199.95 was taken out my account without my permission and now I demand my refund from them ASAP!!

I was given a 4-week free trial on the 15th of July 2020 and decided to opt-out after a week because I don't have enough time for it.

After I went through the ultra misleading cancellation process and opted out the service, I received a bill of AUD 69.99 tonight for a Premium Membership without my consent.

I am currently requesting a refund and cancel the membership. Will update when I got more information. Please stay away from Shew Academy!!!

I signed up for Shaw Academy for a free month in July and then called and cancelled the next day. They charged me $69.99 on August 10, 2020.
I emailed them my complaint and sent them the information they asked for, but I just don't trust them. They requested a screenshot of my bank statement with the charge, my phone number and the last four numbers of my debit card (XXXX).

I signed up for a free trial. I cancelled before the end of the trial but was still billed for a month of access.
I signed up for a free trial which was to have ended yesterday. I tried to cancel my account but was required to call a phone number. I called that phone number on 8/6 and spoke with Sodeeqah A. She tried to convince me to stick with the product, but I told her I was not interested. She confirmed multiple times that I would not be billed for the service, that my account had been cancelled. Today, my Paypal account was charged for services. This charge needs to be removed immediately and this practice needs to be stopped. It seems this has happened to multiple people.

I was charged for my account changing from a free trial to a full acount without contacting me, despite Shaw Academy stating they would reach out.
I signed up for a free trial of Shaw Academy (SA) on May 5, 2020. The free trial would last for 30 days, at which point the account would switch to a paid account, charging $69.99 USD. I browsed the SA platform but did not attend any classes. Soon after signing up I picked up a new client for my business, which took up my free time to use SA. I therefore paused my account and free trial on May 9, 2020. Email communication from SA clearly stated that they would contact me prior to my classes restarting and my full account being charged. This email has been attached for reference.

The account reactivated on June 9, 2020, and there was no communication of my account changing from free trial to the full account. There was also no communication of my classes restarting, my free trial resuming, or any other contact, despite the clear indication from SA that such communication would occur.

I was then charged $69.99 to my PayPal account on July 4, 2020, and that notice came from PayPal, not from SA. I have had no emails from SA other than the ones needed to sign up and the ones I have had with their customer service representativs.

I tried to go through the SA customer service process to cancel my account and get a refund. The account cancelling process was cumbersome, drawn-out, and looks to be intentionally designed to make cancellations difficult. A quick Google search shows that a number of others have had similar experiences, being denied refunds and having a predatory business model that charges users but does not communicate charges to them.

I therefore cancelled my subscription on PayPal instead, which is simple and intuitive. After cancelling my subscription through PayPal, I was contacted by a collections representative from SA asking to re-authorize payment. I declined and asked to begin the process of gaining a refund. I have emailed with three representatives, Sarah, Maggie, and Allen to try and get a refund but none will do so.

I have created a PayPal dispute case to attempt to get a refund. The ideal resolution would be to have SA refund me the full $69.99 through PayPal.

SA Account Email: ***@gmail.com
SA Request Number: XXXXXXX
Paypal Dispute Case: PP-I-XXXXXXXX
Payment Amount: $69.99 USD
Payment Method: PayPal account

Shaw Academy refuse to complete refund my account when I canceled my account within a day of sign up. They also refuse to remove my account permantly.
I signed up for an account with Shaw Academy on Wednesday, August 5 at 8:01 AM. They have pop up ads every where, and I accidentally clicked on one of the pop-up called "Tool kit". This result in my bank account was charged $39.99 without my consent. After that, I realized how I was not allow to access my class right away but I have to wait for days, which is against their idealogy of "study at your own pace". This realization added with the part that they took my money without my permission, I decided to cancelled my account. They took me through 6 screens of questions that forced me to stay. In the last screen, they made me call them to cancel my account. After a long talk on the phone, they finally cancelled my account. But they REFUSED to refund my money. The academy representative told me that in order to get refund, I have to email their billing email (***@shawacademy.com). I emailed, and it been a week, I haven't hear anything back. The people on the phone still refuse to refund my money. They said that they do not have the power to return my money. My account is also still there. All my sensitive information include my name, date of birth, address and bank account are still there. They refuse to remove my account completely. This should be illegal.

I have signed in for the free trial.
Since I just click to the banner on app but it charge my credit card immediately 39.99 usd. Please refund me, covid19 affects my family heavily. Thank you very much.
My information is

the last 4 digits on the card: ***
the amount paid:39.99 usd
the date of payment: 6 August 2020

I signed up to Shaw academy in May 2020. I cancelled my subscription the following day but they still billed me twice.
I signed up on the 15th May 2020, following day I cancelled my subscription. In July I realised they billed me R400ZAR without notifying me. I never used their services since I had cancelled. When I emailed them they said they were not refunding me instead they will offer me 6 months free access which cost about $199US. A few days ago while looking at my bank statement I realised they actually billed me twice. It doesnt make sense for them to offer me something that us worth almost 5-6 times the money am requesting for my refund.

I cancelled subscription over the phone less than a week after sign up for a FREE trial bc they were so terrible. Charged me 4x in the past week.
I signed up for a FREE trial in Apr. They charged you .50 and then refunded it to you. I hadn't started the free trial yet and their emails, texts and incessant updates were way too much and it was like they were shaming you for not starting the course. I was so annoyed and put off by this messaging and emailing and shaming that when they called me to ask me why I didn't start the course yet, I told them it was because I didn't have time and I wanted to cancel. I told them to remove ALL my information, including my billing and contact information from their system. They tried to convince me that I should keep trying but I said no, and told them to remove me completely and cancel everything. They said they would do so. This was on Apr 27, 2020. I can't find a cancellation email from them. It was all over the phone.

I canceled my free trial with Shaw Academy. They still charged my card 3 days before the trial was set to renew.
I has canceled my free trial yet they still billed and taken money from my account in the amount of 69.99. This is 3 days prior to the renewal date that I would have had. This is fraud and I just want my money back for a system that I didn't use because I didn't have the time for. They have no number to get into contact with anyone in regards to getting my money back.

Shaw Academy posted on FB that first 4 weeks were free. I canceled my order the 1st day of class and they took $39 and $69.
I have applied for Shaw Academy because they was giving for free classes. I started on July 27th and cancel on the 27th. The same day Shaw Academy took money off of my Credit one bank credit card. The transaction was not supposed to happen until August 23rd.

I called the number for cancellation of my account at +XXXXXXXXXXX and it asked me for my student ID number XXXXX and it said that it was invalid!
I called the number for cancellation for Philippines for my account at +XXXXXXXXXXX and it asked me for my student ID number which was shown on the cancellation page and my account (XXXXX) and it said that the id number was invalid! How can I cancel now??