Shaw Academy

I signed up for free trial, then cancelled after not seeing what was advertised of the site. I was charged for 2 months of membership. Seeking refund.
I signed up for Shaw Academy's free trial in early June, and attempted to cancel it a week later after seeing that their classes were not as advertised and not worth my time. I went through all these rigorous steps, including an attempt to manipulate me into continuing my membership so they can later charge me more if I do not cancel it in time, all seeming to deter people from ever cancelling. After this I believed it to be cancelled. I am currently charged with two months of membership at $69.99 each. They did not cancel my membership apparently. I have reached out after finding this out about a refund, and they have sent me numerous emails delaying the process and saying nothing to me about this issue in an assumed attempt to get me to give up. I have taken this up with PayPal as that is what I paid with and am being firm to ShawAcademy that I demand a refund after being unfairly charged. No one should use this service as it is manipulative and out for stealing your money through sideways means. I demand a refund from them.

They give a run around to cancel, and when you finally think you do, you get charged again. It's a scam that abuses good marketing.
I came across the ad for Shaw Academy on Instagram and I ignored it the first few times, but I eventually clicked the link thinking it was a legitimate way to learn a new skill I had my eyes on. I took most of the free course before I accidentally clicked on a button (that was not clearly labeled) to purchase a kit. I thought I was accessing the free one they said I had with my free trial, but instead it was a one-click purchase. I assumed it was my mistake and that I had not read it correctly; however, when I saw the button again later, it was not clear that it was a one-click purchase for a $40 kit. I found out I could not get a refund, so I shrugged it off and told myself I would be more careful. When my free trial "expired" I was asked to pick a subscription. They offered a great deal and I had enjoyed the free part of the course, so I clicked through. However, when they charged me, it was not the advertised price. When trying to cancel, they make you click through about five to ten pages where they try to keep you on board and offer lower prices. After looking at the lower priced options, I paused my membership to think on it. When they would only apply that discount to the next billing cycle, I chose to cancel the subscription all together. They gave me another run around and said I had to call a number. It was not available when I tried the service (this was pre-shutdown for the US with COVID measures). I thought I eventually canceled it through the site because I was not charged again until recently. My status was marked as canceled before, but when I logged in today, it had been reactivated. I was charged another $60 for four weeks. I have not been charged for over eight weeks, so if I had been on the same plan, I would have been charged sooner. They refuse to give any refunds and clearly cannot cancel my subscription until I take more drastic measures. I have had to cancel my card in order to not get charged again. This creates a hassle as now I am faced with getting a new card, setting up the new card, and potential disruptions to some necessary purchases. I wish they were more clear, did not scam people with one-click purchases, and offered refunds or at least true cancellations. If they had done those things, they would not have over 2,000 complaints with the Revdex.com and many people would still see them as reputable, with even some consideration about returning to use the service later. Before COVID this would be considered preposterous, but in the current state of things, what they are doing can affect many Americans and other people of the world who are seriously struggling to make ends meet right now. I refuse to tolerate this behavior and I hope this complaint has some effect on how they handle things in the future.

I was given a 4-week free trial on the 15th of July 2020 and decided to opt-out after a week because I don't have enough time for it.

After I went through the ultra misleading cancellation process and opted out the service, I received a bill of AUD 69.99 tonight for a Premium Membership without my consent.

I am currently requesting a refund and cancel the membership. Will update when I got more information. Please stay away from Shew Academy!!!

Shaw Academy took £200 from my account and they took money without asking for my permission
Today (11/08/2020) I received a call from Shaw Academy telling that they would give me my toolkit free of charge for 12 months due to Covid-19 so I said yes then after I got off the phone I received a notification from PayPal showing that £199.95 was taken out my account without my permission and now I demand my refund from them ASAP!!

During my trial period I was chnaged 39 euros for the one click puchase of the certificate that I did not make.
During my free trial period my bank account was changed by 39 euros for the Certificate that I did not purchase. I was in Contact with the Support team on the phone and sent E-Mails three times to support and billing teams but I never got a feedback regarding my problems. The free 60 days period that I was offered as a compensation I rejected, since I do not want to be changed later for other one-click purchases that I did not do.
I was charged 39 euros on 03.08.2020 and since then I did not get any proper reply regarding my problem.

I signed up for shaw 30 day free trial then cancelled my subscription and have been billed $70 and have no way to log in. Says my email isn't valid
I signed up for shaw academy and cancelled my subscription and I have no emails from them to log in to my account, it says my email isn't valid. They have charged me $70 and I can't even accessed the course I was promised that I dont want. I would like a refund for my $70

I am still being billed after I canceled enrollment in April.
Shaw Academy has been billing my credit card $69.99 every month despite my repeated efforts to cancel my enrollment

Charged upon signing up for a free trial and refusal of a refund.
I signed up for a free trial and immediately was unsatisfied with their offering. Subsequently I deactivated my account and canceled the membership not to forget. I was then alerted my credit card account was charged $69.99. I contacted the merchant who confirmed my account was canceled but maintains charging me for accessing the platform during the free trial period and canceling the membership after an hour of signing up. If I'm in a free trial and cancel my membership within that period, why am I having to pay for something I haven't and don't have access to use?

This company changed me without permission, when I was within my 4 week trial. I'm still trying to get my money back!
I was charged $69.99 that I did not authorize. When I went to cancel it was so hard to do so and ended having to call to do so. I also was within my 4 weeks and they still charged me. I had been emailing Ryan who works for Shaw and my last email from him was that my claim is going to the Refund Processing Team. And I haven't heard from them at all!

Website and button I clicked said "Free Trial" and "Payment due: $0.00", however my account was charged $69.99.
Signed up for free trial. Read *alldocumentation including terms of service. All documentation states "free trial" and that I will not be charged until the 28 day free trial is over (see attached documentation). Additionally, all the links I clicked and the payment page on the website says that I will "pay $0.00 today" (see documentation), but once I clicked the link, I was immediately charged $69.99 (see receipt). I attempted to call the phone number listed with the Revdex.com and it was "disconnected". Finally found my way to a form on the website and submitted this information to the company. And, believe it or not, that erroneous charge has kept me from eating because I have *verylittle money as I am currently unemployed. The amount also overdrew my account, so I have to pay a $30 overdraft charge as well. Not to mention the time I have had to take to try to take care of this including multiple calls to paypal and my bank (all of whom are having "high call volume due to covid-19"). This time interrupts my job search and is very, very frustrating.

I signed up to Shaw academy in May 2020. I cancelled my subscription the following day but they still billed me twice.
I signed up on the 15th May 2020, following day I cancelled my subscription. In July I realised they billed me R400ZAR without notifying me. I never used their services since I had cancelled. When I emailed them they said they were not refunding me instead they will offer me 6 months free access which cost about $199US. A few days ago while looking at my bank statement I realised they actually billed me twice. It doesnt make sense for them to offer me something that us worth almost 5-6 times the money am requesting for my refund.

I have signed in for the free trial.
Since I just click to the banner on app but it charge my credit card immediately 39.99 usd. Please refund me, covid19 affects my family heavily. Thank you very much.
My information is

the last 4 digits on the card: ***
the amount paid:39.99 usd
the date of payment: 6 August 2020

Shaw Academy refuse to complete refund my account when I canceled my account within a day of sign up. They also refuse to remove my account permantly.
I signed up for an account with Shaw Academy on Wednesday, August 5 at 8:01 AM. They have pop up ads every where, and I accidentally clicked on one of the pop-up called "Tool kit". This result in my bank account was charged $39.99 without my consent. After that, I realized how I was not allow to access my class right away but I have to wait for days, which is against their idealogy of "study at your own pace". This realization added with the part that they took my money without my permission, I decided to cancelled my account. They took me through 6 screens of questions that forced me to stay. In the last screen, they made me call them to cancel my account. After a long talk on the phone, they finally cancelled my account. But they REFUSED to refund my money. The academy representative told me that in order to get refund, I have to email their billing email (***@shawacademy.com). I emailed, and it been a week, I haven't hear anything back. The people on the phone still refuse to refund my money. They said that they do not have the power to return my money. My account is also still there. All my sensitive information include my name, date of birth, address and bank account are still there. They refuse to remove my account completely. This should be illegal.

I was charged for my account changing from a free trial to a full acount without contacting me, despite Shaw Academy stating they would reach out.
I signed up for a free trial of Shaw Academy (SA) on May 5, 2020. The free trial would last for 30 days, at which point the account would switch to a paid account, charging $69.99 USD. I browsed the SA platform but did not attend any classes. Soon after signing up I picked up a new client for my business, which took up my free time to use SA. I therefore paused my account and free trial on May 9, 2020. Email communication from SA clearly stated that they would contact me prior to my classes restarting and my full account being charged. This email has been attached for reference.

The account reactivated on June 9, 2020, and there was no communication of my account changing from free trial to the full account. There was also no communication of my classes restarting, my free trial resuming, or any other contact, despite the clear indication from SA that such communication would occur.

I was then charged $69.99 to my PayPal account on July 4, 2020, and that notice came from PayPal, not from SA. I have had no emails from SA other than the ones needed to sign up and the ones I have had with their customer service representativs.

I tried to go through the SA customer service process to cancel my account and get a refund. The account cancelling process was cumbersome, drawn-out, and looks to be intentionally designed to make cancellations difficult. A quick Google search shows that a number of others have had similar experiences, being denied refunds and having a predatory business model that charges users but does not communicate charges to them.

I therefore cancelled my subscription on PayPal instead, which is simple and intuitive. After cancelling my subscription through PayPal, I was contacted by a collections representative from SA asking to re-authorize payment. I declined and asked to begin the process of gaining a refund. I have emailed with three representatives, Sarah, Maggie, and Allen to try and get a refund but none will do so.

I have created a PayPal dispute case to attempt to get a refund. The ideal resolution would be to have SA refund me the full $69.99 through PayPal.

SA Account Email: ***@gmail.com
SA Request Number: XXXXXXX
Paypal Dispute Case: PP-I-XXXXXXXX
Payment Amount: $69.99 USD
Payment Method: PayPal account

I signed up for a free trial. I cancelled before the end of the trial but was still billed for a month of access.
I signed up for a free trial which was to have ended yesterday. I tried to cancel my account but was required to call a phone number. I called that phone number on 8/6 and spoke with Sodeeqah A. She tried to convince me to stick with the product, but I told her I was not interested. She confirmed multiple times that I would not be billed for the service, that my account had been cancelled. Today, my Paypal account was charged for services. This charge needs to be removed immediately and this practice needs to be stopped. It seems this has happened to multiple people.

I signed up for Shaw Academy for a free month in July and then called and cancelled the next day. They charged me $69.99 on August 10, 2020.
I emailed them my complaint and sent them the information they asked for, but I just don't trust them. They requested a screenshot of my bank statement with the charge, my phone number and the last four numbers of my debit card (XXXX).

I signed up for a free trial. I cannot cancel online, they make confirm cancellation 5+ times and then insist I call a phone number to cancel.
I signed up for a free trial, thinking they had a class I was interested in. They do not. When I tried to cancel my membership, they force me to walk through multiple screens before I can cancel. The final screen asks to call a phone number with a reference number in order to process my cancellation. This is bad business practices.

Shaw Academy is a scam and they stole $56.24 from me.
I signed up for a free trial with Shaw Academy, for their App Development course, through my Verizon account. By lesson 4, I recognized that the quality of the content is abysmal and that I was not actually going to learn anything about app development. At that point, I discontinued the lessons and set a calendar reminder to cancel the free trial before it ended. Turns out, amidst this global pandemic, I missed that deadline by one day. I reached out to let them know that I had no intention of taking any of their courses and asked for a refund. They refused. While I recognize their fine print, charging a person $56.24 for watching 4 recorded lessons is absolute piracy. This company is clearly a scam set up to bait and switch customers. If I am not refunded, I will use my personal social media, as well as those in my network, to sound the alarm on this scam of a company.

They charged me a fee when I am not even going to the school; it was what I thought I already paid; I want my refund.
The payment amount was 34.99 and that I was told that I would not be able to get my refund. Unfortunetly they made it seem I had already paid that not a month later when I am no longer was interested in going to thier school. so I need my refund since I am now negative in my bank account and I need that money for my child since I am running low on funds due to covid19 and not being able to work.

Continue being contacted despite unsubscribing several times and contacting customer service.
I purchased a Shaw Academy course and cancelled it prior to the course start date. Since then, I have been contacted repeatedly by several different numbers (many of which have been blocked now). I replied STOP several times, as directed, followed the link provided in the texts to unsubscribe myself, and have spoken to their customer service agents to be removed from their lists, yet I am still receiving multiple texts a day from Shaw Academy. I do not wish to be contacted by Shaw Academy and would not ever recommend anyone register for one of their courses unless they wish to be contacted repeatedly by this company.