Shaw Academy

ShawAcademy.com 'took my money without asking or notifying. I registered for a free trial last july 9,2020 which can last for a period of one month free trial without any payment so I have until august 7,2020 to cancel my subscription. But after checking yesterday my PayPal Account, linked to my savings card, I have been deducted 69.99 euros for 1-month plan which I never agree with!!! I want them to give back my money as soon as possible!!! This is not okay!!! This is unethical and illegal!!!!
Product_Or_Service: Shaw Academy 1-month Premium
Order_Number: 5CXXXXXXKNXXXXXXX
Account_Number: 5CXXXXXXKNXXXXXXX

They made an unauthorized transaction for $69.99 from my bank account. With Covud-19, times are very difficult right now and I'm barely making ends me
I need my money back, just in order to make my monthly bills.

I signed up for a free trial period, cancelled the membership and was subsequently charged $69.99 for the next two months.
This business is very deceiving in how they present themselves. I signed up for what was supposed to be a free trial. I canceled through their website on June 28, 2020 before the trial period had ended. Since then our credit card has subsequently been charged for the following two months at $69.99 each. I never actually used any of their courses or lessons during the trial period as it wasn't what I thought it was going to be. The phone number listed on my credit card charge for this company is not a working number and is the same number listed on the Revdex.com listing for this company which is not in service. Again, deceiving their customer base. I went through the process again to cancel and after numerous pages on their website that popped up each time trying to convince me otherwise and confuse me on whether it is actually cancelled, and switching the location of the buttons to click to continue in the cancellation process. After 6 pages of this I was able to locate a phone number that you were required to call and wait on hold to talk to a representative to pull up your account and cancel. I had to wait until I received an actual email with the confirmation while I was still on the phone. These practices are deceptive and are scamming their customers into signing up for free trials only to be charged and make it very difficult to complete the cancellation process completely.

Unable to unsubscribe to their free trial. Email and phone harassment from them. Shady sales practices for their course toolkit.
I signed up to their 30 day free trial for a photography class. It seemed interesting and nice. Then I was unknowninkgy charged for a class toolkit. It was really unclear that I was going to be a charge. Then I started receiving dozens of emails from them and they even called. I decided a week after signing up and even before my 1st class to cancel subscription to the trial. They make it very very complicate with many suggestions other than unsubscribing. Then I realized you can't actually unsubscribe, you have to call them. I emailed them about it and about their practices when again they sent me an email about missing my 1st class. They opened a ticket, but instead of cancelling my free trial, they extended it for another 30 days. That's not what I want. I just want to unsubscribe and not pursue this trial. I'm really appalled by the way this company operates and I feel sorry for the employees that have to put up with this scam.

UNAUTHORIZED CHARGE
I signed up for a trial period. The company started bombarding me with texts, calls, and emails about purchasing the toolkit. I responded to their text explaining that I did not have the funds at this time. They tried on more than one occasion to charge mr card but it was rejected. I finally saw a charge dated August 8, 2020 in the amount of $39.99. I did not authorized this charge.

I started the 4 week trial and it is a scam!!!
I started the 4 week trial and 10 days in I would like to cancel and the only they will let me cancel is to call their number and use my student number to cancel but when I called and try to cancel it says that number does not work so basically I can't cancel and I'm stuck !! This is not right I do not want to finish my free trial but they are making it literally impossible to end it its just a big SCAM!!

Duplicate item purchased. I would like a refund back to my credit card.
I was given a photography toolkit free of charge with the diploma a few weeks ago. I tried going into my account to access the toolkit yesterday, but was unable to locate it on my account. An offer showed up for the same tool kit and I was under the impression that was the only way to access what I already had. I ended up purchasing a kit I already by mistake,, because my intention was not to pay for a duplicate kit so I reached out to be refunded within a few minutes of the purchase. I was told I couldn't be refunded because I purchased the item and I was offered some more free stuff, but I already have what they offered since it came with the free toolkit. I explained it was a mistake to purchase the kit and that I wasn't too familiar with how to access the one I already had so I was confused. Again, I was shut down and they refuse to issue a refund. That kit is $39.99 and I cannot afford for them to keep my money especially when this is a duplicate kit. This is beyond poor customer service and I feel this place is a scam. I just want my money to be refunded back to my card. I haven't used any of the kits. I never downloaded it or opened it.

I BOUGHT THE ULTIMATE TRADERS PROGRAMME FROM Shaw Academy ONLINE EDUCATION. THE PRODUCT IT OFFERS TO TRADE STOCKS ONLINE DOES NOT WORK.
I PAID $1500 FOR THEIR COURSE AND NOBODY IS HELPING ME INSTALL THE SOFTWARE THEY HAVE TO OFFER. I HAVE SPOKE TO SUPPORT AND THEY ASKED ME TO REACH OUT TO THE COURSE INSTRUCTOR. THE COURSE INSTRUCTOR DOES NOT RESPOND TO MESSAGES ANYWHERE. I AM FED UP OF THEIR SERVICES AND WOULD NO LONGER LIKE TO CONTINUE WITH THEM AND WHAT THEY HAVE TO OFFER. I WOULD RATHER APPROACH A BETTER STOCK TRADING PLATFORM IN NEW YORK CITY. PLEASE FILE THIS COMPLAINT BECAUSE THEIR CUSTOMER SERVICE IS REALLY BAD.

I called to cancel my free trial, entering the student number that shaw academy provided me with, but the automated voice said that it was invalid.
I signed up for a 4 week free trial with Shaw Academy on August 9th 2020. They advertised that this would be fully free and that you could cancel it at any time. I took a look at the courses offered, I saw that none of them interested me, so I decided to cancel my free trial on August 9th. I went through all the cancellation steps on their website, including the last one which required me to call +X XXX XXX XXXX and provide them with my student number (which Shaw Academy said was XXXXX) to confirm my cancellation. However, when I called the above number and provided them with the only student number that Shaw Academy gave me, the automated voice said that this student number was invalid and I was unable to cancel my free trial. I am afraid that I will get charged 69.99$ per month on my credit card if this continues and I am unable to cancel my free trial on time.

Never cancelled membership, charged my account, refuses to cancel membership until 2021
Subscribed to Shaw Academy to test out their curriculum and was not satisfied. Called to cancel my enrollment to not be billed for the month as I was not going to use it and was told it would cancel before I was charged yet I was still charged regardless of what the employee stated. Wrote back to them to say that it was not cancelled when I was told it would have been and now they are refusing refund and well as cancelling my account immediately. The employee stated it would be cancelled in 2021 even when I am not using it and have not used it since the initial contact stating I wanted to end the subscription.

I signed up for the 4 weeks trial for online classes, after attempting to take a class I was unsatisfied . I canceled and they took money anyway.
I attempted to take a class but felt it wasnt what I wanted, after several attempts to cancel I decided to remove my payment information from the site. After getting emails from them about not going to class I checked to make sure I wouldnt be charged. I try canceling online and the website gave me a number to call, after about an hour of ensuring that I wanted to cancel the recording said it take 24 hours to go through. 3 days later they charged my account anyway leaving me with a negative account balance. when I emailed them to get a refund they emailed me back and said I never canceled I activated my account.

I have tried to cancel my Shaw academy membership for some time now and when I call the number to cancel it says my student ID is incorrect.
I have typed the exact number that the website gives you so I don't know what the problem is but I would like to resolve this and confirm my cancellation before I am charged.

Shaw Academy has charged my bank with an unauthorised illegal amount.
I signed up for a 4-week free trial with Shaw Academy. After 5 days (within 1 week) my debit card was charged with an amount of $69.99. I raised an inquiry with Shaw Academy (Preston / Werner / Monica / Student Support / etc.) I was advised that I had not cancelled the free trial before the end pf 4 weeks. I explained that I had been on the trial for less than 1 week, so the trial had definitely not expired. I was then advised that Shaw Academy does not issue refunds and they are "giving"me 6 months free courses, etc. I advised Shaw Academy that I wanted nothing further from them except my refund of the unauthorized funds they have deducted from my account. Up until yesterday I have been receiving irrelevant e-mails from Shaw Academy pressing yet more offers on me and asking me why I have opted out of their programs???? I have sent at least 3 e-mails to Shaw Academy requesting a refund, and they blithely ignore my requests. I notice that my subscription status on the Shaw Academy platform shows "Premium" - I did not ask for this. I want this resolved. I need to have confirmation I will receive my refund, that there will be zero future deductions by them, and zero future offers sent to me by Shaw Academy.

Continue being contacted despite unsubscribing several times and contacting customer service.
I purchased a Shaw Academy course and cancelled it prior to the course start date. Since then, I have been contacted repeatedly by several different numbers (many of which have been blocked now). I replied STOP several times, as directed, followed the link provided in the texts to unsubscribe myself, and have spoken to their customer service agents to be removed from their lists, yet I am still receiving multiple texts a day from Shaw Academy. I do not wish to be contacted by Shaw Academy and would not ever recommend anyone register for one of their courses unless they wish to be contacted repeatedly by this company.

They charged me a fee when I am not even going to the school; it was what I thought I already paid; I want my refund.
The payment amount was 34.99 and that I was told that I would not be able to get my refund. Unfortunetly they made it seem I had already paid that not a month later when I am no longer was interested in going to thier school. so I need my refund since I am now negative in my bank account and I need that money for my child since I am running low on funds due to covid19 and not being able to work.

Shaw Academy is a scam and they stole $56.24 from me.
I signed up for a free trial with Shaw Academy, for their App Development course, through my Verizon account. By lesson 4, I recognized that the quality of the content is abysmal and that I was not actually going to learn anything about app development. At that point, I discontinued the lessons and set a calendar reminder to cancel the free trial before it ended. Turns out, amidst this global pandemic, I missed that deadline by one day. I reached out to let them know that I had no intention of taking any of their courses and asked for a refund. They refused. While I recognize their fine print, charging a person $56.24 for watching 4 recorded lessons is absolute piracy. This company is clearly a scam set up to bait and switch customers. If I am not refunded, I will use my personal social media, as well as those in my network, to sound the alarm on this scam of a company.

I signed up for a free trial. I cannot cancel online, they make confirm cancellation 5+ times and then insist I call a phone number to cancel.
I signed up for a free trial, thinking they had a class I was interested in. They do not. When I tried to cancel my membership, they force me to walk through multiple screens before I can cancel. The final screen asks to call a phone number with a reference number in order to process my cancellation. This is bad business practices.

I was scammed by a one click Purchase button on shaw academy's website for a toolkit I didn't even want and haven't used.
I was emailed by shaw academy saying I hadn't been on my account for a while so they were going to give me "a reward" not specifying the reward. I Clicked on the link and it took me through to a pop on the website saying "get toolkit" with pricing underneath for something else. I clicked it and was charged 49.99. There was nothing to say it was one click purchase and no indication of the price.

Company charged my credit card for services that had long been canceled. Services were canceled after directly speaking with a representative of the c
Company charged my credit card for services that had long been canceled. Services were canceled after directly speaking with a representative of the c

No clear indication that you will be billed after the 4 week free trial unless you unsubscribe before the trial ends
After signing up for the 4 free week trial in early July, I abandoned the course as the content was not useful to me. On August 5th, I noticed a charge of 69.99 billed to my credit card from Shaw Academy. Upon seeing this I opted to cancel my membership expecting to be refunded the total.

After following the steps that the company requires to cancel the membership (including clicking several prompts indicating that I was no longer interested and a referral to a phone number in which you have to speak to an agent to complete the cancellation), I was told that if I didn't cancel before the end of the trial then I would be automatically billed and the amount would not be refunded.

Next, I emailed their billing email address with the appropriate documentation and recieved a response from Stephen. I explained to Stephen that I was unaware of this billing clause and I would like the amount refunded. After explaining he could not do that, I was offered 6 months of free access. After declining that offer I attempted to make efforts to resolve the issue with Stephen by asking what could be done to resolve this issue. After recieving no reply to that email I sent a follow up email asking if Shaw had abandoned delivering 100% customer satisfaction. Once again I did not receive a reply.