Shideler Electric, Heating & Cooling

I have disputed with USAA over a charge to *** I received the watches and they do not work I have submitted all correspondence USAA asked for and they denied my claim then they told me to resubmit it and the website won't let meThe watches say my children are in China which they are not and it cannot be fixed I have tried to correspond with the company several times through email and fb messenger and they only read it and send me promo codes

USAA offered me an incentive of a $Credit after I made qualifying purchases before May At the time I accepted the offer, I acknowledged that the credit would not be received for days or approximately August I made the necessary purchases and after not receiving my credit, I contacted USAAI spent about an hour for an agent to research this for me only to be told that she did not see the offer on my accountI asked her to please review my records as you can clearly see the increase in purchases just before the incentive expiration dateShe the informed me that they did indeed have that promotion going on during the time period stated but that I never “accepted” the Offer and that I would need to provide proof of acceptanceAlthough, I have not been able to locate a promotional code for this offer since it was months ago and I trusted USAA to honor what they offered me You can clearly see where the Offer was accepted with the increase in purchases made prior t

Purchased defective device, attempted to resolve issue to no avail through the manufacturer to no avail within one weekBy weeks I filed a charge dispute with USAAI received back a request for an unreasonable amount of information (inferences on why the manufacturer would not honor their warranty and extensive testing by a second opinion through an established company which would cost more than the device considerably)I provided all information possible, including pictures of defect, email dates, and report from the manufacturer main distributor, proving beyond doubt the defective nature of the deviceReceived an email back today saying they are taking back the temporary credit because they need information from the merchant that billed meThis was never requested and is irrelevant to the nature of the disputeThis is clear and obvious fraud as USAA is offering a service (transaction disputes) while not standing by the intent of the service by making unreasonable demands and

I recently had an issue with a balance transfer from my USAA credit account to my Etrade securities account, long story short as they say, there needed to be more time between the money in the accounts before I could initiate a transfer; thus, I had a three way call between myself, an etrade rep and multiple USAA repsThroughout the conversation never once did the bank i.eUSAA warn me that my usaa credit account was placed under restrictionFurther, they indicated that all was good with the account and I could start a transferHowever, that second transfer was declined because my USAA account was placed on a day security holdI lost significant reputation among other things when I had to go to my partner and tell him I couldn't make the payment, if USAA had notified me this all could have been avoidedI indend to take this complaint all the way to the top until I am heard

I opened a checking account back in with USAA and the account went into a overdraft status racking up a lot of feesI paid $of what I felt that I owedNow I called to open up a homeowner's insurance policy for a new home that I am purchasing and I was told that I couldn't open it up until I paid the balance of $I have been a member of USAA going on years and I have accounts with you that are in good standingI have an account with BBT and Fidelity Bank which both accounts are in good standings and I didn't have any issues opening these accounts when this USAA account was closed

I resolved an old credit card account with USAA about months agoI've checked in with them numerous times, sometimes two to three times a week, each time with an hour long waitI get switched between the banking and credit card departments each stating that the other needs to clear my account in order to show that I've resolved the issues I had with themI am never able to get this resolved in order to access my account online and be able to see about getting their services once more

I have had a USAA credit card since the year On March 1, I received a letter stating that my account was recently reviewed and they were sorry to inform me that my credit card account is closed to further transactions and will not be renewed when the card expiresIt stated “this decision was based on your credit score and account history.“ Less then two weeks later I received a credit card application in the mail from USAAI called customer service to ask that my current card remain open and that they do not close my accountI was told it would not be renewed on the expiration date and that there was nothing anybody could do to keep it openI asked that I stop receiving ads in the mail for a credit card from their company and the ads continued to comeSo, out of curiosity, I applied for another USAA credit card and was approved for a card with $MORE credit than was on my first card! I am livid that they closed my account that I had for years just to open another

One month ago I called USAA and cancelled my American Express Credit card I was told to destroy the card and USAA terminated my American Express Credit Card Now I started receiving delinquent notices that I have not paid the annual fee for my credit card My credit score has been lowered from to over this causing my to pay higher interested rates on a recent loan I was also refused to have my credit limit extended by $on a credit card due to my credit bureau reporting these delinquent annual fees for the American Express Credit Card I terminated a month ago

I applied for a secured credit card in April By purchasing a Cerificate of Deposit for $500, I recieved a credit card with a $limit When I applied for it over the phone, I was told that in two years the CD would mature, and at that time I could withdraw the $and keep the credit card as an unsecured card In April USAA automatically renewed the CD and refused to let me withdraw any of the money They told me the only way I could get it back was to pay the credit card all the way off and cancel it That is the opposite of what I was told when I was "sold" the card, I would not have agreed to it otherwise

Usaa credit card keep charging me past due amounts every monthI'm always trying to clear it upThey take late fee off and then put it back on.Every month my credit card is going up andup I pay my credit card every month on the 3rd they get it the 5th of the month it's due on the th of each monthWhy are they keep charging me late payment Help!! I talk with them all the time we settle it on line and then when I get my notice it wrong again

usaa credit card is the most difficult credit card I have dealt with in years they block the card if you call in to make a payment and I did not have answer of or questions kept me on the phone waiting over mins extremely poor service they also miss the paper bill to be sent each month visa should cancel them so today I cancell usaa

I've been a member of *** for about years, I have insurance, credit and checking through themLast year I found out I was deploying for months, so I talked to *** to get all my accounts squared away before I leftI told them my stuff would be in storage and I didn't want any documents sent to Afghanistan as our mail system can be pretty unreliableThey assured me that all correspondence would be electronic and even sent me cards with expiration dates that extended past my return dateI have had nothing but issues with them since I leftCards have been mailed to me at incorrect addresses, so now I have to watch my accounts like a hawk to make sure there are no unauthorized purchasesWhen I call, customer service is supremely unhelpfulI updated my address and they still sent my card to the wrong addressSo now I'm overseas without a card, having to stay up at night to wait until they open so that I can call and see what's going onI will be taking my business elsewhere wh

Made a FULL payment on my secure credit card but because it was late and they are "holding" the funds for TEN days just because they can

In early 2016, I applied for a USAA Credit card At that time I was planning a moved so I elected to have the statement sent to my email addressWhen the first notice of an on line statement arrived, I was unable to log into my account to see the statement When the account was past due I received a past due notice in the mail I called immediately to pay the bill and I did I paid by phone by giving customer service my bank account and routing number to process an electronic payment There were late fees and interest included in the balance and I paid it in full The next month I received another statement stating the payment was returned unpaid For some reason, unknown to me, ISAA was not able to process the payment I was not notified of the failure to process the payment, and again I was charged interest I sent a personal check and mailed the payment in I called, but did not get help I filled out the Transaction Dispute form and mailed it in I am still getting a s

My credit card has been paid off since may 4, 2016, with a zero balanceMay 24,I was charged a fee for cash advancesI don't owe anything so I'm not sure why I'm being charged the fee
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I am a year usaa memberI received an offer for a zero percent credit card transfer which I took advantage ofUnfortunately that triggered a change to my usaa credit card and now there is no grace period whatsoever on any purchase (there had been a day grace period)This I not the industry standard and I’m shocked that USAA would resort to such a crummy practice

I’ve been a member for years I have checking accounts , my auto insurance and my home insurance through you I did have a credit card which I recently paid off Back in I had 2-credit card advances I have continued to be charged every month for both interest on the advance and separate interest on my balance and I’ve not complained I paid off this card two weeks ago Today I got charged $for interest on credit card advances I’ve talked to three different people regarding this at usaa and they all refuse to drop the charge When I asked how you could charge for something that you couldn’t say I still had a balance on I was told that was how they do it When I said I had clearly paid off my few cash advances ten times over and it made no sense to continue to be charged interest I was told that’s how it’s done When I asked why then, did I not get another charge on the overall balance, no one could answer my question I threatened to close all of my accounts over this and not one person felt this mattered years I have been a customer and theyve made a ton of money off of me yet they can’t waive a $interest charge that you can’t even differentiate as to when a cash advance is paid off I served my country and stayed with them because they seemed to care about your customers yet they want to try to get another $out of me over something they can’t even explain How can they say my multiple monthly payments that more than covered a few cash advances didn’t cover them enough to not continually charge me interest for and even after I pay my entire balance off they continue to charge interest for.??? Well, buyer beware! I am now in the process of finding other auto and home insurance Rest assured I’m complaining to the Revdex.com , the federal trade commission and any other government entity that is relevant to this and I’m making sure people know what theyre really about! I can’t even get a manager to bother to talk to me over this! Ridiculous!

On April 2, 2016, I charged $on my USAA Mastercard at a dentist's office for separate proceduresA few days later I complained to the dentist about one of the procedures, a whitening, that cost $of the $paid to himHe gave me a credit back of $as a refund on my credit card cardA few days after that there was a problem with my cleaning that I was charged $for on the same $transaction The dentist was not co-operative in refunding the $after several attempts to communicate with him Upon going to USAA Mastercard to get the $I was due, they determined that I owed the whole $and and added the charge back to my cardThey basically said the dentist xhould not have credited me back anything without knowing anything about the original creditThey assumed to know more than the dentist and their actions made no senseI have communicated with USAA via phone several times and sent them a fax on 5-24-assuring that they understood what had happenedI

I was told I could dispute a car rental booking by your rep in Customer Service 11/and was issued credit 11/for $(when in actuality the charge was for $on 11/2) from Economy Bookings I confirmed this BEFORE cancelling (which was almost a month before my trip) the car reservationThe company NEVER refunded my money (still to this day) and yet you, after receiving COPIES of cancellation from me as proof put the charge back on my account without any notice I called again yesterday and a rep assured me this would be taken care of with management

USAA converted credit cards from a *** *** to a ***In the process, they did not carry over the auto-payment setup we had on the accountThis resulted in our October payment not arriving on timeThis was not our fault and they subsequently refunded the late fee and acknowledged that this was not our faultHowever, USAA notified the credit reporting bureaus that we were late and has been unwilling to remove this negative reportThe negative report is hurting our credit rating and USAA is refusing to remove it on their own