Simple

As previously stated, we are unable to address [redacted] 's concerns via the Revdex.com due to financial privacy regulation and our Privacy Policy To obtain a satisfactory resolution, we encourage the customer to contact us directly either by phone or support messageIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Simple is in the process of resolving this matter

Complaint: [redacted] I am rejecting this response because: is a bologna answer to deflect from addressing the real issueSincerely, [redacted] **

We are unable to accept a disclosure/authorization form, as it would be an authorization from an individual we no longer have a relationship with

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

***’ account was locked for security reasonsOn 12/15/the account was fully unlocked and his funds made available

We've reviewed this case againOur agents did their best walking [redacted] through some options to help move forwardThe situation was unusualBecause of that, we needed additional documentationWe do understand the frustration that arose during the process; we want to express our sincere apologies for any frustration that was caused by Simple and the agents involved

The content of this complaint pertains to information specific to ***’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***’s specific concerns via the Better Business Bureau.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Complaint: [redacted] I am happy to accept their response if my complaint goes public on your website, as I have already filed complaints with the Federal Reserve and the FDIC, so I will let their lawyers deal with them insteadHowever, if this complaint does not or will not go public, I reject their response based on the "Simple" fact that I have demanded documentation pertaining to a dispute investigation BY FEDERAL LAW (they know which one), which I still have not receivedFunny how these institutions, in the day and age of digital and social media, simply think things like this will go away and that the consumer uprising in this country is not an actual thingThanks to nonprofits and social sectors like the Revdex.com, we're able to fight backAnd thanks to social media, everyone ends up getting exposed Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] They hey closed the other persons account months ago And mine was still open have money in it but yet they get to decide when I get my money why can't they just close account and mail me a check ??Ridiculous

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] They em been telling me that for aMonth almost months now rejected payments when I had money in my account to cover it

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We sincerely apologize for the delay in responding to [redacted] ’s complaint The content of this complaint pertains to information specific to [redacted] ’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] ’s specific concerns via the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at [redacted] These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitratorFor any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Thank you! We are glad that the issue was resolved

We sincerely apologize for the delay in responding to [redacted] ’s complaint The content of this complaint pertains to information specific to [redacted] ’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] ’s specific concerns via the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitratorFor any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Complaint: [redacted] I am rejecting this response because: 'Simple' has yet to close my account and or send me the funds I deposited in the said accountThey have not acted in good faith nor responded to my initial request to terminate the relationshipSincerely, [redacted]

The content of this complaint pertains to information specific to [redacted] 's relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] 's specific concerns via the Revdex.comSimple is unable to accept the Disclosure Authorization Form that is provided by the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

We are in the process of resolving this issue with the customer

The content of this complaint pertains to information specific to [redacted] ’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] ’s specific concerns via the Revdex.com.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the Revdex.comAll account closures are done in accord with our Account Agreement, which all customers agree to prior to account opening.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com