Simple

The content of this complaint pertains to information specific to *** relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to *** specific concerns via the
Revdex.com.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Complaint: ***I am rejecting this response because: I've contacted Simple by phone and everyone claims there's nothing they can do on there end. Sincerely,*** ***

Complaint: ***I am rejecting this response because:
I have legal authorization to speak on my client's behalf and I am not requesting customer service, I am requesting a fax number I don't need any information about the fraudulent account, I need to submit dispute paperwork to clear my client's name.I have worked on behalf of victim's of identity theft for years along with several colleaguesWe have never submitted dispute paperwork to the FTC because they are not the issuer of the account; therefor not able to clear my client's nameIt is the responsibility of the creditor to adhere to FCRA and allow the account to be disputed. How do "customers" dispute fraud at your company if you won't provided a fax number in order to submit dispute paperwork? My client has contacted Simple to notify the account is not hersShe hired me to follow up and submit paperwork on her behalf. All of the documentation I would like to submit are legally binding, notarized items
Sincerely,*** ***

We sincerely apologize for the delay in responding to ***’s complaint. The content of this complaint pertains to information specific to ***’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our
Privacy Policy, we are unable to respond to ***’s specific concerns via the Revdex.com. To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator. For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to ***'s relationship with Simple,
acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***'s specific concerns via the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to ***' relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***' specific concerns via the
Revdex.comAll account closures are done in accord with our Account Agreement, but we are unable to share specific details as to why an account was closed.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to *** relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to *** specific concerns via the RevDex.com.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

As previously stated, we are unable to address ***'s specific concerns via the Revdex.com due to financial privacy regulation and our Privacy Policy To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

We are actively working to resolve this situation and have sent a support message to *** with additional information

As previously stated, we are unable to address the specific contents of this complaint via the Revdex.comAny additional information will be relayed to *** via our support messaging system

Complaint: ***
I am rejecting this response because:Yes that sounds as convoluted as all the other conversations I have had with simple. I ask them if the sky is blue and they tell me that the orange is round. I have personally contacted them and this is what i've had to deal with.I thank you very much for your time and effortI have chosen not to bank with simple due to their failure to simply communicate.I do not see why they must complicate something simple.Dragging this out would simply lead to more headaches than they are worth.
Sincerely,
*** ***

We are aware of a rare existing bug in our mobile app which occasionally causes the customer to see mobile deposit rejects when the check in question has actually been received and is under reviewOur Customer Service team identified that *** was having this problem, and suggested that she
contact us whenever she needed confirmation that a check had been receivedThey also confirmed that both checks she was attempting to deposit had been received by us
Unfortunately, a miscommunication with our partner bank led to an attempt to deposit *** checks twice, once via mobile deposit and once via paper checkThe issue is currently being resolved with our Customer Service department

The content of this complaint pertains to information specific to ***'s relationship with Simple,
acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***'s specific concerns via the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to *** relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to *** specific concerns via the
Revdex.com.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Complaint: ***I am rejecting this response because the issue has not been resolved I am yet to receive payment.Sincerely,*** ***

Complaint: ***I am rejecting this response because:Sincerely,*** ***

This fraudulent bank, its CEO/founder, and its representatives have deliberately stolen my deposited funds and possibly my personal/private information/identityTherefore, the only plausible remedy acceptable at this point is to immediately refund me the total amount stolen; and promptly close my account and mail me a confirmation of the latter

As previously stated, we are unable to address ***'s specific concerns via the Revdex.com due to financial privacy regulation and our Privacy Policy To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to ***'s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***'s specific concerns via the
Revdex.com
To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf *** is not satisfied with her communications with us directly, we encourage her to seek arbitration by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator
For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***