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Simple Reviews (259)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI've been able to work directly with Simple.Sincerely, [redacted] **

We are unable to process ***'s request via the Revdex.comWe suggest that [redacted] contact us via Support Message with additional information or requests

As previously stated, we are unable to address [redacted] 's specific concerns via the Revdex.com due to financial privacy regulation and our Privacy Policy To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitratorFor any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the Revdex.comOur team is actively working on resolving the situation.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the Revdex.comTo obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitratorFor any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

We sincerely apologize for the delay in responding to ***’s complaint The content of this complaint pertains to information specific to ***’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***’s specific concerns via the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitratorFor any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to ***’s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***’s specific concerns via the RevDex.comAll account closures are done in accord with our Account Agreement, and delays in account closure can be the result of outstanding transactions or disputesWe are actively working to resolve the situation.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to ***’ relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***’ specific concerns via the Revdex.com For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to ***'s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***'s specific concerns via the RevDex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf [redacted] is not satisfied with her communications with us directly, we encourage her to seek arbitration by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to [redacted] ’s relationship with SimpleDue to financial privacy regulation and our Privacy Policy, we are unable to fully respond to [redacted] ’s specific concerns via the Revdex.comOur customer relations team is in the process of resolving the complaint

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the RevDex.comHowever, all actions taken were for security reasons and Simple has worked with [redacted] to resolve the issue.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

As previously stated, we are unable to address the specific contents of ***’s complaint via the Revdex.com due to financial privacy regulation and our Privacy Policy

The content of this complaint pertains to information specific to ***'s relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to ***'s specific concerns via the Revdex.com To obtain a satisfactory resolution, we encourage the customer to contact us directlyIf the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationshipsDue to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the Revdex.comAll account closures are done in accord with our Account Agreement, but we are unable to share specific details as to why an account was closed.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com

This response was sent on 7/7/16, prior to the customer resolving the issue with our Customer Relations team on 7/8/

The information provided is correctDue to financial privacy regulations Privacy Policy, we're unable to discuss the details further via Revdex.comHowever, Simple is deeply apologetic for any frustration or disruption the events have caused and is happy to have come to a resolution with ***

As previously stated, Simple is unable to take further action on the account until the requested steps have been takenWe suggest [redacted] reach out via our support messaging system with any further questions

Complaint: [redacted] I am rejecting this response because: Simple's error is applicable to numerous future customers and is not specific to me Simple failed to resolve my issue Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I have contacted Simple directly multiple times, on multiple occasions, and they have told me that they can't give me phone support nor can give me email supportSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: This is an overview of the statement that I've already madeHowever, the lack of helpfulness from your customer service team was poor throughout the entire processSincerely, [redacted]

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