Simple

Complaint: [redacted]I am rejecting this response because:
 
 
Simple's error is applicable to numerous future customers and is not specific to me.  Simple failed to resolve my issue.
Sincerely,[redacted]

The information provided is correct. Due to financial privacy regulations Privacy Policy, we're unable to discuss the details further via Revdex.com. However, Simple is deeply apologetic for any frustration or disruption the events have caused and is happy to have come to a resolution...

with [redacted].

Complaint: [redacted]I am rejecting this response because:liars. They're just cutting and pasting the same responses! I've tried to log in and nothing works. In addition I've called and was told my account is no longer existent. They've stolen my money and deleted all records of me as a customer. This company is ran by animals and crocks!Sincerely,[redacted]

During the time [redacted] was a Simple customer, our Customer Relations agents received a phone call and multiple support messages from him, all of which were responded to. June 17, [redacted] was sent a message explaining that the account would be closed (due to reasons explained to him) and that he can...

expect a check mailed to the address on file for the funds in the account. He should receive the check very soon.

Hello,  I am unable to download and print the and print the consent form. Can this be emailed to me ?   Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

The content of this complaint pertains to information specific to [redacted]’s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]’s specific concerns via...

the Revdex.com.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

The content of this complaint pertains to information specific to **’s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to **’s specific concerns via the Better...

Business Bureau.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

The content of this complaint pertains to information specific to [redacted]’s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]’s specific concerns via the...

Revdex.com.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

Complaint: [redacted]I am rejecting this response because: it took just shy of a month, do you consider this a 'slight delay ' to gain access to ALL of one's savings!?Sincerely,[redacted]

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the...

Revdex.com. Our team is actively working on resolving the situation.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

The content of this complaint pertains to information specific to [redacted]'s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]'s specific...

concerns via the Revdex.com. To obtain a satisfactory resolution, we encourage the customer to contact us directly. If the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/. These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545; min-height: 14.0px} The content of this complaint pertains to information specific to [redacted]'s relationship with Simple,...

acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]'s specific concerns via the Revdex.com. Simple is unable to accept the Disclosure Authorization Form that is provided by the Revdex.com.   To obtain a satisfactory resolution, we encourage the customer to contact us directly. If the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/. These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator.   For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

There isn't an available balance on this account. The account is restricted for security reasons.

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the...

Revdex.com. However, we encourage him to contact us via support message with additional questions.

Complaint: [redacted]
I am rejecting this response because: There's is already a CFPB complaint in place which apparently was pushed off onto BBVA (at least I got a response from BBVA) for a MONTH. So this isn't even being handled through that quickly like you state. It's not anything about a personal relationship with Simple, it's you guys knowingly denying disputes even though the FDIC insurs checking accounts and protects fraudulent charges. If this PS about a personal relationship with Simple, then you denying disputes did our "relationship" is unethical. 
Sincerely,
[redacted]

Revdex.com:i received two checks from simple they were made out on february 2 and overnighted to me I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

As previously stated, we are unable to address the specific contents of [redacted]’s complaint via the Revdex.com due to financial privacy regulation and our Privacy Policy.

Complaint: [redacted]I am rejecting this response because: will I ever get my money there's like 900 sumthing dollars I. Account I've been going through financial hardshipSincerely,[redacted]

The content of this complaint pertains to information specific to [redacted]’s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]’s specific concerns via the...

Revdex.com without a signed authorization form.
For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.