Simple

Complaint: [redacted]I am rejecting this response because:not only have I reached out to them on there messaging board and dont get no answers. like why is it if they are in process of closing the account and no money can be moved in or out or I cant send it to my other bank or a check to my self they are still letting other  companies debit my account and then they say they are sending back to sender , I am the sender, it was ach transfered from another account of mineSincerely,[redacted]

We were experiencing a higher than usual number of document submissions when [redacted] submitted documents, which caused a slight delay in the document review process. We are working to resolve the issue.

Complaint: [redacted]
I am rejecting this response because: It does not resolve issue. They requested documentation and I provided same. 
Sincerely,
[redacted]

The content of this complaint pertains to information specific to [redacted]’s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]’s specific concerns via the...

Revdex.com without a signed authorization form.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

Complaint: [redacted]I am rejecting this response because: is a bologna answer to deflect from addressing the real issue. Sincerely,[redacted]

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545; min-height: 14.0px} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} As previously stated, we are unable to address [redacted]'s specific concerns via the Revdex.com due to financial privacy regulation and our Privacy Policy.  To obtain a satisfactory resolution, we encourage the customer to contact us directly. If the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/. These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator. For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: This is an overview of the statement that I've already made. However, the lack of helpfulness from your customer service team was poor throughout the entire process. Sincerely,[redacted]

This response was sent on 7/7/16, prior to the customer resolving the issue with our Customer Relations team on 7/8/16.

We are unable to process [redacted]'s request via the Revdex.com. We suggest that [redacted] contact us via Support Message with additional information or requests.

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the Better...

Business Bureau.We are working to resolve the situation as quickly as possible.For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

Complaint: [redacted]
I am rejecting this response because:Simple closed my account on June 6, 2017.  In the message (attached), Simple stated that I would receive a check for my remaining balance once all pending transactions were completed.  Being that my account has been frozen since May 18, 2017, I've had no transactions take place on my account, which means there is nothing pending and a check for the remaining balance of $108.06 should've been generated by now, July 5, 2017.  I've contacted Simple several times via message on their website and have been repeatedly provided the same response regarding pending transactions needing to complete.  Again, there are NO PENDING TRANSACTIONS ON MY ACCOUNT.  Simple is again continuing to unethically hold my money hostage.
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:on 01/16/2017 I called simple bank three times . the first representative i spoke with had me verify my address, as well as my social security number .They then asked me to please hold for a moment while they verified the information I gave them. They came back on the phone and asked what I needed. I told them I was inquiring About the two wire transfers I sent them from my other bank, which was Bank of america. they immediately told me I was not eligible for phone support and stated they needed to disconnect the call. I instantly asked to speak to a supervisor and was hung up on mid sentence. I called right back and was told the same exact thing as I went through the process all over again and hung up on again. I again called simple bank back and was told I needed to reply to the online correspondence stating Account closed which I have a number of times and received no information about the 260$ in wire transfers that were sent from my bank of america account . I am still continuing to call and I continue to get hung up on and no answer on where my money has gone. Simple bank is a FDIC insured bank as well. I have attached the wire transfer transaction statement from my simple account as well as all correspondence between myself and simple bank. as well as a copy of my Bank statement from Bank of america Showing the two Wire transfers were complete and taken out of my account. simply put I had money in my Simple bank account when they closed my account and when I call them to ask where my money is NO BODY will tell me anything about my own account or who I can speak with or what I should do next to get my money back. When they corresponded back to the Revdex.com stating that they have resolved this with me( [redacted]) that is a bold lie , the issue has NOT been resolved and no information has been given to me since I first inquired about my money starting November 16, 2016 .Sincerely,[redacted]

The issue is in the process of being resolved.

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted] They em been telling me that for a. Month almost 2 months now rejected payments when I had money in my account to cover it

Complaint: [redacted]
I am rejecting this response because: that wasn't a response at all, it's the same response copied and pasted that they've given to everyone that has complained about them 
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because: Simple bank knows what they are doing and I will not accept simple response.  I was discriminated by simple because of my last name.   This company closed my account, and are holding my hard earned money hostage.  Sincerely,[redacted]

The content of this complaint pertains to information specific to [redacted] relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted] specific concerns via the...

Revdex.com with detail. However, we are actively working on resolving the situation.
For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

We sincerely apologize for the delay in responding to [redacted]’s complaint.  The content of this complaint pertains to information specific to [redacted]’s relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy...

Policy, we are unable to respond to [redacted]’s specific concerns via the Revdex.com.  To obtain a satisfactory resolution, we encourage the customer to contact us directly. If the customer is not satisfied with their communications with us directly, we encourage them to seek resolution by filing a complaint with the CFPB at http://www.consumerfinance.gov/complaintdatabase/. These complaints are handled quickly and rigorously, and provide us a venue to furnish specific protected information through an appropriate arbitrator. For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.

The content of this complaint pertains to information specific to [redacted]’ relationship with Simple, acting in its capacity of servicing financial institution relationships. Due to financial privacy regulation and our Privacy Policy, we are unable to respond to [redacted]’ specific concerns via the Revdex.com.
For any concerns relating to Simple's business practices, acts or communications outside of the context of a financial institution offering banking services, where those concerns can be fully disconnected from types of information we are unable to share, we are happy to attempt to resolve them in good faith through the Revdex.com.