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Skilled Alteration

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Skilled Alteration Reviews (464)

Mortgage Electronic Registration Systems, US Bank National Association, Arch Bay Holdings, LLC, Rushmore Loan Servicing, Orion Financial Group, Inc., including but not limited to Specialized Loan Servicing, LCC (SLS) and all unauthorized mortgage assignments affiliates are reluctant to address my concerns explaining in detail the fraudulent mortgage assignments of why and how these assignments took place without an official POA for each assignmentThese assignments some recorded and some were not recorded without my knowledge without the originators written authorization to do so, since the original originator business dissolved years priorUS Bank National Association will not address my concerns and informing me to contact an entity (SLS) that they have no affiliation is alarming (see attachments)Since MERS recorded on my deed as "grantor" without authorization from an official representative and POA from GreenPoint Mortgage that dissolved is of great concern without answers from

SLS bought my mortgage earlier this year Since then, I got behind one month in my mortgage I applied for mortgage assistance
The process has been one miscommunication after another
They instructed me to fax pages of documents to them The fax number just rang and rang
As a second option, I uploaded the documents to their website The website stated clearly that only one page could be uploaded at a time, so I uploaded documents, including a cover page Every page had my mortgage loan number on it
The only way to contact SLS is by mail or by phone
I was assigned a contact person, but I have never spoken to her because, every time I call, she is unavailable
Every time I call, I get a different story Here are some of the things I have been told on the phone:
--You never applied for mortgage assistance
--We never received the mortgage assistance application
--We received some paperwork, but some is missing because you didn't send us everythin

My mortgage was sold to this company in June They have refused to acknowledge they have not processed my payments on time This mortgage has never been late and I have a credit score Since that time I have tried to set up an automatic payment for the account, I have sent checks that were not applied and the customer service representative does not understand ENGLISH I have written letters and received a generic response to my concerns Today once again trying to make a payment and they charged me and it is not past due on the 8th of the month They indicated there would be no reporting to the credit bureau until this was corrected I find out today they have done the opposite Do I have to contact the attorney general because they have indicated there is no one in authority to speak to Please advise?

AWFUL! My loan was transferred to these people and it has been one problem after another I have spoken to them at least 1/dozen times and even after being told my escrow was closed they turned around and sent a payment for my property taxes Lies after lies after lies No notes in the file, even though they said they recorded a note! If you loan is here get it out!!!!!! And on hold min this last time! No accountability or responsibility

I currently refinanced my home through a different companyI am due a complete refund of my escrow account with Specialized Loan Servicing, LLC (SLS) but only received a partial refundThe total amount in my escrow account according to my September bill was $but what I received was $which shorted me $I have spoken with several customer service agents with SLS and they all tell me that the $was taken from my escrow account for some sort of payment, which is not trueI paid my August payment and the funds were transferred from *** *** to SLS on August 2017, therefore, there was no shortage of any sortAn escrow account is for taxes and insurances and is not a fund for them to take money as they pleaseI am entitled to a full refund of my escrow account so I should receive the $

My mortgage was sold to this company when I tried to make my mortgage payment I was told there wasint an acount set up for me yet as soon as they were ready I would be notifiedI was told I did not have to worry about being late on my payment because it was there faultThree mounths later I was informed I could now make my paymentsAgain I was told it would not effect my credit I was told this on a recorded telephone call They are now telling the credit bureau I was three months late on my mortgage payments This call was recorded yet they refuse to get it off my credit reportI want a copy of this phone call it is my rightI am being screwd by this companyThe no they are wrongbut they denie itPlay my recorded phone and see who is lyingThe are hurtimg my creditLook on line and you can see this has happened to thousands of people this needs to stop

In my short experience with this business, it has been a complete nightmare or misinformation, untruths and threats I provide documentation and information as requested, but SLS has failed to meet even the most fundamental deadlines they set I was informed that I should have my loan modification documents by July 15, or early the next week However, it is my experience that they are incapable of meeting any date point for anything I have been stonewalled on every question I submit and speaking with the same person twice is near impossible I have been in limbo since last December at the hands of my previous mortgage holder and this hack mortgage servicer

This is one of the worse Company's operatingI am waiting to a Lawsuit is in place

I am in the process of going through a short sale on a property I ownThis firm is the secondary lender on the propertyI currently have an offer to purchase the home which has been approved by the primary lenderI sent information to this firm previously for informational purposes to speed up their review process once I get the sign off from the primary lenderOnce I received the approval from the primary I called this firm for them to begin their review processI was told it had already been reviewed and rejected because they did not receive all the necessary info they needed, even though I previously told them I would let them know when it was good for them to start reviewingI then resent all the requested info, called a week later and was told they didn't receive certain info (even though I have documentation showing it was sent in full) then asking for additional itemsI then sent the additional requested documents and called Monday to confirm they had received them and th

I agree with all the other people that have commented on this so-called business My loan was sold to these people last year I have always been current with my bill Now, I receive NO monthly bill and can not always pay via western union on their site because it says my amount due is It says my bill is due on the 7th but on the 5th I owe nothing What's going on with these people???
Revdex.com needs to investigate themIf I'm ever late because of this mess, some associate will call and act uglyugh please do something

I have called SLS five or six times now after my home loan was sold and they took over servicing my loanI am calling to get the new payment information when my loan converts from an interest-only status to a year fixed, which is scheduled to occur in three to four monthsEvery time that I have called they cannot quote me the new payment information and when I ask them to calculate it they HANG UP ON MEI have heard that others have had nightmares dealing with this company, now I am experiencing it first hand

*** *** sold my loan to this companyI have called and waited over an hour to talk to an agent then she hung up on meI am not able to set up payment optionsI need this transfered to another company! Or an adult to call me

On January 1st of our mortgage loans transferred to Specialized loan servicing that had purchased our mortgage without us being aware We paid January and Feb payments to the old company On about March the 3rd the new company locked us out of our house and shut off the utilities They placed a sticker on the inside window of the house stating they had changed the locks and shut off the utilities When I called the phone number on the sticker they refused to give me the mortgage companies name/phone number My wife called the mortgage co and they refused to give us access to the house till we paid jan/feb/march payments on both houses, even though we had already paid They never filed any legal processes or gave any notices To this day, almost a month later they still have not given us a key to the house and have placed day late notices on my credit report even though we are current and did not miss any paymentsThey illegally locked us out, they illegally entered our house, they illegally shut off our utilities and opened up water lines causing water leaks in the house, they illegally put marks on my credit report for mortgages and when I call them multiple times they refuse to fix it and stated “this is a big mystery how this happened.”

One of the worst companies in America !!! They don't know the word professional
they lie admhavce people doing the sameWe have been trying to get someone to endorse a check for us at the company and they have excuse after excuse stay away from this company !!!!!!!

My husband and I filed chapter bankruptcy almost years ago and SLS is not reporting to the credit bureau they they were included in the bankruptcy They are still reporting incorrectly to the credit bureau and we are receiving bills from them as well

I am trying to payoff my mortgage since feb I have been given wrong info told them my desire and they promise to take care of itNo resolveI am know in dispute for my payment not being received and they are claiming nsf and acct closed not trueThey have reported to creditors on my score that supposedly I did not pay julypent and put me in default my first time in years I wired July aug pent and this was postedI got calls that I had to know pay with my debit card that they no longer use western unionLieThey doI have done no wrong yet credit score is defaultedWhen trying to get info on who holds my loan I was misled by sls and told one West Bank Aci and no lieI was dc at one west and ACI doesn't do mortgagesI called consumer bureau and was led to hud Not sure they can fully address this I have still been sent again on a chase weeks in hours a day and no resolve

My mortgage was transferred from WELLS FARGO near the end of to Specialized Loan Servicing Read the reviews here at the Revdex.com, Wells Fargo would not allow a refinance it was a done dealSLS by far is the worse "Bank" ever They don't take your calls, yet call you every day They don't follow their own policy, ignore payoff faxes as they say to do Only when my credit union had to call multiple times to get a payoff and closing date Thought I was done with these people, then they applied $1,in FEES from our tax escrow account! Perhaps the regulators who are to oversee these "Banks" would figure out that they are nothing more than loan sharks Moral of the story: Avoid the mega banks and bank local

We fell on hard times April 2016...I asked SLS for help and was approved for a HAMP program, paid on it for the required amount of time and SLS rejected my payments made through my bank When I reapplied for a modification they denied me because I'm self employed and they said I made $11,per monthI've since requested proof of how they got to that amount and they just ask me for more and more paperworkI received a letter today in the mail they received everything and my modification is under reviewI then received an email today saying I didn't send in the requested paperworkWhen I called and s/w *** she said they have not received anything from me since JuneI have all the proof via mail and email that I have sent and they have accepted my paperworkToday for about the 10th time I have sent everything in againI am able to make my payments, I need help to bring the mortgage currentSLS paperwork says they will help with a repayment plan but then on the phone they say t

My loan was sold to SLS back in February from *** *** Since then I have tried working with this company and the right hand does not know what the left hand is doingThey send out wrong figures and wrong datesI had their form signed and notarizedI waited and waited to see if they got the information , they confirmed it and then a month later said they sent to wrong papers to me No one called or sent me letters to say that they sent to wrong information outI did not know until I called to see why my automatic payment was not taken out The representative could not answer what happen or why was this such a awful mishap to this day she can only say that she was sending out new papersI wanted to know what were the new papers saying, she stated that they wanted to change my interest rate and principal amountWho is running this company, they can not be going by any guidelines for a mortgage companyThey said that they are a serving company This is a true nightmareHow

I have been trying to get Specialized Loan Servicing to clear up an issue with back payment they claim I owe and charging me late fees since June of I completed a chapter and I was discharged in April of The Chapter trustee sent a Notice of Final Cure Payment and Completion of Payments under the Plan to SLS listing all payments for each month from 5-8-to 10-22- I start making payment directly to SLS on 10/28- That payment was for Nov I have made every payment since They cannot tell me exactly when a payment was missed They rely on their payment history and instead of looking at all the information I have sent them and comparing it with their payment historyThey send me the same form letters which show I am still one month behind They did not respond to the final cure notice and only after bankruptcy courts discharged the case in April did I start receiving notices that I am delinquent Each time I call I am told that a ticket will

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