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Skinny Bunny LLC

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Reviews Skinny Bunny LLC

Skinny Bunny LLC Reviews (189)

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted]Thank you for reaching out to us. Carol replied informing you that it's best if you provide us with an alternate shipping address since your first two orders did not arrive successfully. If not, then we will be able to process a refund for you.Thank you

[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delays in getting your order out to you. We updated your order to products that are available and Zack who is one of our Representatives will be contacting you shortly as well.Thank you and we appreciate your...

business.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. It is a shock that it took me going to these lengths just to get some action from the business. If Skinny Bunny was going to be having such a "huge" sale they should make sure they have adequate inventory to support the demand the low prices will generate. Having it take upwards of a month for a customer to receive their purchased goods definitely leaves a bad taste in consumers' mouths and without a doubt negatively impacts the customers opinion of the company. I thank you, Revdex.com for aiding me in this process and for helping me get my products. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I...

tried contacting the company a total of 5 times and when I got a response back the individual in the tracking department said my money would not be refunded for a total of 10-15 business days. Also when I tried to contact the company to verify I got no answer, and I got no answer back from the customer service department either. This needs to be fixed. Better communication from the company. Why does the company not give answers to their customers when their items are on backorder? How come my friend who ordered the exact same thing on the same day and got her stuff three weeks ago with no problems and got responses back from the company when it took me five times? How are you going to rectify this situation? 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted]Thank you for reaching out to us. After investigating your order, I was informed that your order is being held for the 28 Day Tropical Tea. They are able to split the tea from your order have it ship when replenished, replace the tea for a different available flavor, or cancel and refund the...

order. Please let us know how you would like to proceed.Thank you

[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see that all teas are replenished. We have split the water bottle from your order as we are still awaiting our delivery of those. Your teas will ship out...

shortly and you will receive an email containing your tracking number. As soon as our water bottles are replenished, you will receive an email containing your tracking number for that package as well. Those should be arriving within the next few days.Thank you

[redacted]Thank you for reaching out to us. After investigating your order, we see that your order is being held for one item (Chocolate 14 Day Tea). We are able to split this from your order or replace it with the 28 Day Citrus PM Tea and have your order shipped out. The ETA for the Chocolate 14...

Day Tea is 6/30. Please let us know how you would like to proceed.Thank you

Complaint: [redacted]
I am rejecting this response because: Your representative has not been assisting me at all. She has told me that I only get a refund for un-opened purchases which is unethical and a scam.
Regards,
[redacted]

A replacement order was issued with the replenishment of our inventory and a rep has contacted the customer with the updates to our delays. Thank you.

Revdex.com,In regards to Audrey Gates complaint, we have reached out to her on April 21, 2015 for the status of her order and have not yet received a response from her at this time, April 23, 2015. We will be following up with her shortly for further assistance.Thank you.

[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I do see that your package was shipped out earlier this morning and I have provided you with your tracking link below.Thank you and we appreciate your...

business[redacted]

[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I do see that your order was shipped this morning and I have provided you with the tracking link below. I will have one of our Representatives reach out to you to follow up as well.Thank you and we...

appreciate your business.[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

The order has been cancelled at this time and the a refund is being expedited back to your account at this time. An email notification should be received once it has been processed back with our finance team and if you have any questions please let either me know in this thread or you may contact...

[email protected] you.

We received your request at this time for speculation on the pending order you placed some time ago. I have sent your information to a service specialist to assist you with this concern at this time. If you have additional questions our senior team can assist with that or you can reply to this...

thread for help with your order information with me.Thank you.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request to our Finance Department. You will receive an email confirmation as soon as your refund is processed.Thank you

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Address: 126 Clifton Pl Paramount 2004, Jersey City, New Jersey, United States, 07304-6149

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skinnybunnyteas.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Skinny Bunny LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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